Posts Tagged ‘AAA.com/mobile’

Mariam AliHarris Poll EquiTrend® study names AAA Insurance the highest ranked brand among competitors, based on 2017 Equity Score

ORLANDO, Fla., [May 15, 2017]AAA Insurance has earned “Brand of the Year” status for its property and casualty insurance offerings, according to the prestigious 2017 Harris Poll EquiTrend® study.

“AAA is thrilled to be recognized as the top property and casualty insurance brand by American consumers,” said AAA President and CEO Marshall L. Doney. “This award helps further distinguish AAA as a trusted insurance provider with excellent customer service and quality products.”

Using an academically-vetted brand equity model that examines familiarity, quality and purchase consideration, the annual Harris Poll EquiTrend® survey captures and analyzes more than 100,000 American opinions on more than 4,000 brands across nearly 450 different industry categories. Brand perceptions, such as emotional connection, functional attributes, brand awareness, influence and familiarity are measured and ranked against key competitors in each category.

“For more than a century, AAA has been proud to offer American consumers insurance they can depend on,” Doney said. “Our outstanding products and services help Americans prepare for life’s unexpected events that occur at home or on the road.”

AAA Auto & Home Insurance received the highest numerical Equity Score among Property & Casualty insurance brands included in the 2017 Harris Poll EquiTrend® Study, which is based on opinions of 102,617 U.S. consumers ages 15 and over surveyed online between December 30, 2016 and February 21, 2017. Individual opinions may differ. “Highest Ranked” was determined by a pure ranking of a sample of property and casualty insurance brands.

Over the last five decades, Harris Polls have become media staples. With comprehensive experience and precise technique in public opinion polling, along with a proven track record of uncovering consumers’ motivations and behaviors, The Harris Poll has gained strong brand recognition around the world. The Harris Poll offers a diverse portfolio of proprietary client solutions to transform relevant insights into actionable foresight for a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer packaged goods.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

For more information about AAA Insurance, visit a local AAA club, or online at AAA.com.

Mariam Ali Contact TileAmerican drivers are unprepared for emergency breakdown situations

ORLANDO, Fla. (May 11, 2017) – This summer, AAA expects to rescue 7 million American drivers, with the majority facing battery, lock and tire-related issues. This number could soar higher, with a AAA survey revealing that 4 out of 10 American drivers are unprepared for emergency breakdown situations. With three-quarters of family travelers planning to travel by car to their favorite vacation spot, AAA reminds drivers to take the necessary precautions to ensure they are well prepared for a safe road trip.  

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“Summer heat takes a toll on vehicles, causing overheating engines, tire blowouts and dead batteries,” said Cliff Ruud, AAA’s managing director of AAA Automotive. “Having a disabled vehicle is a stressful and dangerous situation, which is why AAA urges drivers to stock an emergency kit, have their battery tested and inspect tires to make certain their cars are in road-ready condition.”

Unfortunately, AAA has found that many drivers are unprepared for roadside emergencies. Survey data shows that two-thirds of American drivers have never proactively had their car battery tested, 1 in 5 do not know how to change a tire and 4 in 10 do not carry an emergency kit in their vehicle.

Other findings from AAA’s 2017 roadside assistance data show:

  • Dead batteries, flat tires and vehicle lockouts are top reasons that members call AAA during the summer.
  • While more than half of members’ problems are resolved at the roadside by AAA, more than 3 million drivers will experience significant vehicle issues this summer that require a tow to a repair facility.
  • With low-profile tires and the elimination of spare tires, many newer vehicles are especially susceptible to roadside trouble.

“Roadside breakdowns continue to rise each year and can be a safety hazard for everyone on the road,” continued Ruud. “AAA is ready to help when vehicle troubles leave you stranded, however, travelers can minimize their risk by planning ahead and preparing properly.”

AAA offers the following tips to help avoid common roadside problems:

  • Schedule a checkup. Take your vehicle to a trusted repair facility to perform any needed maintenance before heading out. Oil changes, fluid level checks, battery tests and tire inspections go a long way toward reducing the chances of a breakdown. AAA’s Mobile Battery Service offers free battery testing for AAA members.
  • Pack an emergency kit. Every vehicle should be equipped with a well-stocked emergency kit that includes a mobile phone and car charger, a flashlight with extra batteries, a first-aid kit, a basic toolkit with tire pressure gauge and adjustable wrench, windshield washer solution, jumper cables and emergency flares or reflectors, drinking water, extra snacks and food for travelers and pets.
  • Prevent lockouts. Always take keys when exiting the car and bring a spare car key on every trip. Avoid exposing keyless-entry remote or smart keys to water and always replace the key or fob battery when recommended by the vehicle manufacturer.

Additionally, AAA reminds drivers to take the following safety precautions on the road:

  • Drive distraction-free. Do not text or engage in distracting activities while driving, including interacting with a cell phone, talking with passengers or looking at other objects in the vehicle.
  • Comply with the Move Over Law. Observe the Move Over Law when law enforcement or emergency vehicles are on the side of the road. Change lanes or slow down to give sufficient clearance. This is the law in all 50 states.
  • Pull out of the traffic lanes if your car breaks down. If faced with a vehicle emergency, safely steer your car off the roadway. Turn on the emergency flashers to alert other drivers and exit the vehicle on the side facing away from traffic if possible. Once everyone is in a safe location, request assistance from a road service provider.

Before hitting the road, AAA recommends that drivers download the free AAA Mobile app for iPhone, iPad, Android and Apple Watch. Travelers can use the app to request AAA roadside assistance, route a trip, find the lowest gas prices, access exclusive member discounts, book a hotel, and more. AAA members can also track the location of their assigned service vehicle in real time with Service Tracker. Learn more at AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.

Tamra JohnsonDaniels-Carter becomes first African-American woman to lead board of venerable 115 year old organization

BOSTON (May 2, 2017) – Announced today, Valerie Daniels-Carter, co-founder, president and chief executive officer of V&J Holding Companies Inc, the largest female food service franchise in America, has been elected chair of the AAA board of directors at the 114th AAA Annual Meeting in Boston. More than 230 delegates and club officials representing the federation’s 38 affiliated clubs in the U.S. and Canada were in attendance. Daniels-Carter, the first African-American woman to hold the distinguished post, will serve as board chair for the 57 million member, not-for-profit federation for two one-year terms.  

“This is a historical time for AAA in that it really does reflect the fact that AAA is a brand that is more than a trusted, go-to resource for millions of drivers and travelers. It’s a brand that appreciates and is appreciated by diverse communities across North America,” said Daniels-Carter. “To be the first African American female to step into this role is important to me and the association. And while AAA is more than 100 years old, we don’t act 100. I’m taking over at an exciting time, when innovations are happening every day, where AAA is taking the lead.”

Daniels-Carter, who also serves as a director on the Green Bay Packers and various other corporate boards, has been active with AAA for 22 years both in her home state of Wisconsin and nationally. She has served on multiple board committees and, most recently as audit committee chair, leading the efforts to raise the association’s collective preparedness in cybersecurity. She was elected vice chair of the AAA board in 2015.

“As a visionary and committed AAA leader, Valerie will serve the organization well, building and expanding upon the trust our members have placed in the brand for more than a century,” said Marshall Doney, president and CEO of AAA. “Valerie has played an integral role in the AAA federation, putting her considerable business acumen to work on behalf of the organization and its members. And I know that as our new chair, Valerie will help ensure AAA remains a vital part of our members’ daily lives.”

A nationally known business leader, Daniels-Carter started her franchise empire with one Burger King restaurant in 1982 and built her company into a 137-unit, multi-brand organization. A talented basketball player in her own right, Daniels-Carter has teamed up with one of the NBA’s most famous and valuable players, Shaquille O’Neal, to expand the horizons of Auntie Anne’s Famous Pretzels. Together, they have opened 30 new locations nationwide.

“I view myself as a market innovator and I look forward to helping lead the ongoing innovation and the expansion of AAA,” continued Daniels-Carter. Along with electing Daniels-Carter chair, AAA elected as vice chair, William A. Mekrut of Lincoln, Rhode Island. And joining the board for a three year term is Anthony J. Buzzelli, Pittsburgh, Pennsylvania.

Incoming Vice Chair Mekrut is vice president of finance for FM Global, one of the world’s largest commercial and industrial property insurers. He was elected to the AAA national board of directors in April 2015 and has served on the board of AAA Southern New England, now AAA Northeast, since 2008. Additionally, he serves on the holding companies affiliated with AAA Northeast – AAA Motor Club Holdings and Red Rooster Investment Company. Mekrut earned a bachelor’s degree in accounting and finance from Providence College and a master’s degree from Bryant University.

Daniels-Carter has been awarded a number of distinguishing honors including the Business Woman of the Year Frazier Network; Northwood University, Distinguished Business Leader Award; Trailblazer Award from North Milwaukee State Bank; Entrepreneurial Spirit Award presented at the Multicultural Prism Awards; Essence magazine’s Top 10 Black Female Entrepreneurs; and Black Enterprise magazine’s Women of the B.E. 100. Her company, V & J has received awards such as the Top 500 Women-Owned Businesses (Working Woman Magazine); Top 200 Restaurants in the U.S. (Restaurant Finance Monitor); and numerous other accolades, both locally and nationally.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallAAA survey reveals an estimated 22 million Americans will take a culinary vacation this year

ORLANDO, Fla. (April 26, 2017) – Food and dining are becoming a more central part of many travelers’ vacation experiences. In fact, AAA’s latest travel survey found that an estimated 22 million Americans expect to take a culinary-focused vacation in the next 12 months. Seventy-five percent of Americans feel that food and dining are an important part of their travel experiences and four in five say they have engaged in such unique activities as touring wineries and distilleries, eating with local families and engaging in hands-on experiences such as cooking classes led by local chefs while traveling.

Additional Resources

  • Infographics: 1 | 2

“There is no better way to learn about a destination and immerse yourself in the local culture than by experiencing its unique food and dining customs,” said Bryan Shilling, AAA managing director of Travel Products and Services. “When planning a culinary vacation, seek the advice of a trusted travel advisor, who can help customize a trip that matches the individual traveler’s dining preferences.”

The younger generation is particularly interested in culinary travel, with 88 percent of millennials having participated in food-related experiences while vacationing, outpacing members of Generation X and Baby Boomers. In fact, 43 percent of AAA travel agents report a recent increase in the number of members planning culinary-focused vacations, with most planning foodie trips to Italy, France and Spain. Ironically, however, travel agents also say that one of the top mistakes travelers make when preparing for an international trip is not planning their meals and activities in advance.

“Travelers spent an average of $63 per person, per day on food and dining purchases during their last vacation,” continued Shilling. “Meals can quickly become a significant portion of a family’s vacation budget. That’s why planning ahead is key to enjoying a memorable culinary vacation.”

Travelers can find thousands of AAA Diamond Rated restaurants across the United States, Canada, Mexico and the Caribbean through the AAA Travel Guides and TripTik Travel Planner tool on AAA.com and in the AAA Mobile app. All restaurants must meet and uphold rigorous minimum standards to pass an anonymous inspection and be approved by AAA. A rating of One to Five Diamonds is then assigned to describe the complexity of the restaurant’s service, décor and food. The Diamond Ratings help diners find restaurants that offer the kind of experience they prefer, whether they want affordable, family-friendly establishments or to indulge in luxurious menu offerings and first-class service. For more information, visit AAA.com/Diamonds.

AAA’s report presents the findings of a telephone survey (landline and cell phone) consisting of 1,013 adults living in the continental United States. Interviewing for this survey was conducted March 9-12, 2017. This study has an average statistical error of ±3.8 percent at the 95 percent confidence level for all U.S. adults. Additionally, AAA/CAA travel executives responded to an online survey conducted Feb. 10-24, 2017. Each travel executive was asked to respond on behalf of all travel agents at their club, and responses were weighted by the number of full-time travel agents at that club. The club travel executive survey represents the input of 2,110 AAA/CAA travel agents.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Consumer Appetite for Electric Vehicles Rivals Pickups

April 18th, 2017 by Jessica Souto

ErinSteppAAA unveils top electric, hybrid and fuel-efficient vehicles

ORLANDO, Fla. (April 18, 2017) – Despite lower gas prices, a new AAA study reveals that consumer interest in electric vehicles remains high, with the survey showing that more than 30 million Americans are likely to buy an electric vehicle for their next car. With rising sales, longer ranges and lower costs, AAA predicts a strong future for electric vehicles, and announces the top electric, hybrid and other efficient vehicles in its independent, rigorous test-track evaluation.

Additional Resources

“With their lower ownership costs and compatibility with emerging autonomous technologies, electric vehicles are poised to be a key vehicle of the future,” said Greg Brannon, AAA’s director of Automotive Engineering. “Tesla — a standout in AAA’s evaluations — has helped widen the appeal of electric vehicles by showing they can be stylish, performance-focused and filled with cutting-edge technology.”

Despite the fact that gas prices are about 40 percent lower than five years ago, AAA found that consumer interest in electric vehicles and hybrids has not waned. In fact, the number of Americans interested in an electric vehicle approaches the number planning to purchase a pickup truck, with the survey showing that 15 percent are likely to buy an electric vehicle for their next car. Millennials are even more accepting of electric vehicles, with nearly one-in-five interested in going electric for their next car.

Concern for the environment remains the primary motivating factor for electric vehicle shoppers, but AAA also found that lower long-term costs, desire for the latest technology and access to car pool lanes are all influential. With their extended range and flexibility, hybrid vehicles are also desirable to Americans, with nearly one third (32 percent) likely to buy the gasoline- and battery-powered alternative.

Beyond electric and hybrid vehicles, AAA’s survey found that fuel economy remains a major purchase consideration for all U.S. drivers, with 70 percent rating it as an important factor in selecting any vehicle – equal to the importance of the cost, crash rating and performance – ahead of safety technology (50%), brand (48%), style, color and design (46%) and smartphone connectivity (34%).

With a focus on the future, the Automobile Club of Southern California’s Automotive Research Center rates and ranks electric vehicles, hybrids, compressed natural gas-powered (CNG), diesels and high fuel economy gasoline-powered vehicles for the annual AAA Green Car Guide.  Vehicles are rated on the criteria that matter most to car buyers, including ride quality, safety and performance.

“While desire for green vehicles is strong, making the leap to an electric, hybrid or other fuel efficient vehicles can be daunting to car shoppers,” said Megan McKernan, manager of Automotive Research Center. “AAA’s rigorous evaluations help take the guesswork out by providing an unbiased evaluation of these vehicles based on more than a dozen individual criteria.”  

In 2017, the following vehicles earned AAA’s Top Green Vehicle award:

Category Winner
Overall Tesla Model X 75D
Subcompact Car Chevy Bolt EV Premier
Compact Car Volkswagen e-Golf SE
Midsize Car Lexus GS 450h F Sport
Large Car Tesla Model S 60
Pickup Ford F150 XLT Super Crew
SUV Tesla Model X 75D

Winners, detailed evaluation criteria, vehicle reviews and an in-depth analysis of the green vehicle industry can be found at AAA.com/greencar.

While electric vehicles are an attractive option for car shoppers, AAA found that more than half of Americans are hesitant to make the switch due to “range anxiety” – the concern over running out of charge or having too few locations to charge a vehicle. This fear persists despite the fact that U.S. drivers report an average round-trip commute length (31 miles) and time (46 minutes) that are well within the range of the more than 100 miles of range that most electric vehicles offer.

“Range anxiety stems from seeing gas stations, not charging stations, on every corner,” continued Brannon. “While electric vehicles may not yet fit every lifestyle, the number of charging stations has quadrupled over the last five years and battery ranges support average commutes.”

To assist with range anxiety, drivers of electric vehicles can find the closest charging station via the AAA Mobile app or AAA’s TripTik Travel Planner. In 2017, charging station availability has grown to more than 15,000 locations across the United States.

Additional survey data, study methodology, infographics, photos and video can be found at NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

ErinSteppNew AAA survey reveals that Americans still leery of a driverless future

ORLANDO, Fla. (March 7, 2017) – A new report from AAA reveals that the majority of U.S. drivers seek autonomous technologies in their next vehicle, but they continue to fear the fully self-driving car. Despite the prospect that autonomous vehicles will be safer, more efficient and more convenient than their human-driven counterparts, three-quarters of U.S. drivers report feeling afraid to ride in a self-driving car, and only 10 percent report that they’d actually feel safer sharing the roads with driverless vehicles. As automakers press forward in the development of autonomous vehicles, AAA urges the gradual, safe introduction of these technologies to ensure that American drivers are informed, prepared and comfortable with this shift in mobility.

Additional Resources

“A great race towards autonomy is underway and companies are vying to introduce the first driverless cars to our roadways,” said Greg Brannon, AAA’s director of Automotive Engineering and Industry Relations. “However, while U.S. drivers are eager to buy vehicles equipped with autonomous technology, they continue to fear a fully self-driving vehicle.”

In 2016, a AAA survey found that three-quarters of Americans reported feeling afraid to ride in a self-driving car. One year later, a new AAA survey found that fear is unchanged. While the majority are afraid to ride in a fully self-driving vehicle, the latest survey also found that the majority (59%) of Americans are keen to have autonomous features in their next vehicle. This marked contrast suggests that American drivers are ready embrace autonomous technology, but they are not yet ready to give up full control.

“U.S. drivers may experience the driver assistance technologies in their cars today and feel they don’t work consistently enough to replace a human driver – and they’re correct,” continued Brannon. “While these technologies will continue to improve over time, it’s important that consumers understand that today’s systems require your eyes on the road and your hands on the wheel.”

Additional survey findings include:

  • Half (54%) of U.S. drivers feel less safe at the prospect of sharing the road with a self-driving vehicle, while one-third (34%) feel it wouldn’t make a difference and only 10 percent say they would feel safer.
    • Women (58%) are more likely to feel less safe than men (49%).
    • Baby Boomers (60%) are more likely to feel less safe than Generation X (56%) or Millennials (41%)
  • The majority (59%) of U.S. drivers want autonomous vehicle technology in their next vehicle, while the remainder do not (25%) or are unsure (16%).
    • Millennials (70%) are the most likely to want the technologies, compared to Generation X (54%) and Baby Boomers (51%).
  • Three-quarters (78%) of Americans are afraid to ride in a self-driving vehicle.
    • Baby Boomers (85%) are more likely to be afraid than Millennials (73%) and Generation X (75%) drivers.
    • Women (85%) are more likely to be afraid than men (69%).

To educate consumers on the effectiveness of emerging vehicle technologies, AAA is committed to the on-going, unbiased testing of automated vehicle technologies. Previous testing of automatic emergency braking, adaptive cruise control, self-parking technology and lane keeping systems has shown both great promise and great variation. This variation may be particularly concerning to consumers, with AAA’s survey revealing that 81 percent of Americans feel that automated vehicle systems should all work similarly and consistently across all vehicle manufacturers. Future AAA testing will look at how well systems work together to achieve higher levels of automation.

“Every year, we lose approximately 35,000 people on America’s roadways, most as a result of human error,” said Jill Ingrassia, AAA’s managing director of Government Relations and Traffic Safety. “Connected and automated vehicle technologies have the potential to dramatically reduce this number, and automakers, government agencies and safety organizations like AAA must continue working together to ensure that these new vehicles are safely tested and deployed.”

For additional information about the survey, including a fact sheet and infographics, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Michael Green Contact Tile

WASHINGTON, D.C. (Feb. 28, 2017) AAA’s President and CEO, Marshall Doney, has issued the following statement in response to President Trump’s comments about infrastructure during his first address to a joint session of Congress:

“Tonight, AAA is pleased that President Trump has highlighted the pressing need to improve our nation’s aging infrastructure systems. Cooperation from policymakers on both sides of the aisle will be critical in identifying a long term funding strategy to support and improve a transportation system that reduces congestion, improves roads and helps to keep everyone on the road safer.

A strong and robust transportation system supports the nation’s economy and provides Americans with more choices on where to live, work and engage with their communities. The Federal Highway Administration recently revealed that drivers are logging more miles on the road than ever before. This trend only highlights the growing demands facing America’s roads, bridges and tunnels in the future and justifies the need for greater investment in transportation infrastructure today. Funding the nation’s transportation system might very well require a variety of alternative options and new financing proposals that have yet to be fully evaluated. AAA looks forward to working with the president and members of both parties in the House and Senate to ensure that America’s infrastructure system is safe, reliable and efficient.

Ellen Edmonds Contact TileSeventy percent of U.S. drivers at risk for costly, dangerous rust damage

ORLANDO, Fla. (Feb. 21, 2017) – As the end of winter approaches, millions of Americans will face pricey vehicle repairs from rust damage caused by chemicals used to de-ice roadways. According to a new AAA survey, U.S. drivers paid an estimated $15.4 billion in rust repairs caused by de-icing methods over the last five years, or approximately $3 billion annually. AAA warns drivers, especially the 70 percent (150 million) who live in areas affected by snow and ice, to take action to prevent dangerous rust-related vehicle damage to brake lines, fuel tanks, exhaust systems and other critical vehicle components.

Additional Resources

“While the application of de-icing salts and solutions is critical to keeping our nation’s roadways safe every winter, it’s important that drivers pay attention to warning signs that their vehicle may be suffering from rust-related damage,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “This can be much more than a cosmetic issue, it can also create serious safety issues for drivers by impacting brake lines, exhaust systems, fuel tanks and electrical connections.”

AAA strongly urges drivers who experience any of the following vehicle malfunctions to immediately move the vehicle off the road to a safe location and have it towed to a trusted repair facility.

  • In-dash warning lights for brakes and other critical systems.
  • A “spongey” or soft feeling when applying pressure to the brake pedal.
  • An unusually loud exhaust sound or the smell of fumes in or around the vehicle.
  • The prominent smell of gasoline or diesel fuel when the vehicle is parked or running.

In recent years, many state and local transportation departments have shifted from using rock salt to liquid de-icers to combat ice and snow on the roadways. These newer alternatives are more effective than traditional salt because they can be applied before a snowstorm, have a lower freezing point and melt ice and snow faster. However, these same characteristics can be even more damaging to vehicles since the chemicals remain in liquid form longer and are more likely to coat components and seep into cracks and crevices where corrosion can accelerate.

“In the last five years, 22 million U.S. drivers have experienced rust damage to their cars due to salt and liquid de-icers,” continued Nielsen. “In addition to the safety risk, repairs to fix these problems are often costly, averaging almost $500 per occurrence.”

While some rust damage is unavoidable, AAA recommends drivers take the following preventative steps in order to reduce the possibility of vehicle damage:

  • When possible, limit driving immediately before, during and after winter storms when salt and de-icing solutions are being applied and are at their highest concentrations.
  • Frequently wash your vehicle, paying particular attention to the undercarriage. This will loosen, dissolve and neutralize road salts. Many drive-through car washes offer an undercarriage rinse as an option.
  • Always use a high-quality car wash solution, not a household dish detergent that will strip the wax from your vehicle.
  • Repair any body damage and touch up paint scratches and chips that expose bare metal which could lead to rust.
  • Before the start of winter, thoroughly wash and clean your vehicle prior to the start of winter and apply a coat of wax to protect the finish.
  • Give the entire vehicle and undercarriage one last cleaning in the spring. Any deposits left over from winter can continue to cause corrosion year-round if not properly removed.

Pothole damage is another concern for drivers, as snow and ice melt and roadways begin to crumble. A new AAA survey found that nearly 30 million U.S. drivers experienced pothole damage significant enough to require repair in 2016, with repair bills ranging from under $250 to more than $1000. To address this issue, AAA believes that more funding is needed to keep pace with critical repairs and ongoing maintenance of the nation’s roadways.

When pothole or rust damage occurs, it is imperative to choose a reputable repair facility. The AAA Approved Auto Repair (AAR) network includes nearly 7,000 facilities which have met AAA’s high standards, including, certifications, technical training, cleanliness, insurance requirements, rigorous inspections and customer satisfaction. AAA members are eligible for special benefits such as priority service, a 24-month/24,000-mile warranty, discounts, free inspections, dispute resolution assistance and more. To locate an AAR shop in your area, visit AAA.com/AutoRepair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Michael Green Contact Tile

(WASHINGTON, January 31, 2017) AAA’s President and CEO, Marshall Doney, has issued the following statement in response to the confirmation of Elaine Chao as U.S. Transportation Secretary:

“I commend the Senate for moving swiftly to confirm Elaine Chao as the nation’s 18th U.S. Secretary of Transportation. Ms. Chao’s commitment to public service is commendable and her previous service at U.S. DOT will serve her well as she advances the department’s goals to enhance the safety, efficiency and accessibility of the nation’s transportation system. AAA stands ready to work with Secretary Chao to identify solutions for transportation safety and funding challenges and intelligent transportation systems, automation and other shared priorities. AAA firmly believes that significant, additional investments are needed to maintain existing infrastructure and to enhance the nation’s system. We look forward to working with Secretary Chao to ensure that our transportation system is safe, reliable and efficient, and that the nation remains globally competitive in a rapidly changing economy.”

Julie HallAAA Travel experts share what’s in store for the millions of Americans planning vacations in the new year

ORLANDO, Fla. (January 12, 2017) – According to a recent AAA survey, 42 percent of Americans are planning to take a vacation in 2017 – with most planning trips to the warm weather destinations in the U.S. and abroad. All signs are pointing to a busy year for vacationers and the travel industry. Approximately one-third (30 percent) of U.S. adults say they are more likely to take a vacation this year compared to 2016, and they’re looking for a new kind of travel experience.

Additional Resources

  • Infographic 1 | 2 | 3 | 4

“There is a lot of pent-up demand for travel in the new year,” said Bill Sutherland, AAA senior vice president of travel and publishing. “Whether they’re taking a road trip to a well-known domestic destination or visiting an exotic international locale, today’s travelers are seeking experiences that are unique and immersive.”

With much of the country in the midst of a harsh winter, warm-weather destinations in the United States and Caribbean are topping most Americans’ travel itineraries. The top destinations for 2017, based on AAA’s travel bookings, are:

International:

  1. Punta Cana, Dominican Republic (2)
  2. Rome, Italy (1)
  3. Montego Bay, Jamaica (3)
  4. London, England (4)
  5. Nassau, Bahamas (6)

Domestic:

  1. Orlando, Florida (1)
  2. Fort Lauderdale, Florida (2)
  3. Anaheim, California (3)
  4. Miami, Florida (4)
  5. Las Vegas, Nevada (6)

*Numbers in parentheses indicate 2016 rankings.

According to AAA, destinations with the most notable increases in travel bookings include Melbourne and Sydney, Australia; Toronto and Vancouver, Canada; and Cancun, Mexico.

AAA’s travel experts have identified these top trends for 2017:

  • Experiential Travel: Both novice and expert travelers alike are seeking travel experiences that help to facilitate a deeper connection to the cultures, people and traditions of a destination. For example, AAA has noted an increase in travelers booking tours that include opportunities to dine with local families or receive hands-on tutorials from local craftspeople.
  • O Canada: Canada is an increasingly popular vacation destination, thanks to its close location and favorable currency exchange rates that make trips there affordable and accessible to more Americans. Canada will also celebrate its 150th birthday in 2017, offering visitors many opportunities to experience special events and learn more about the country’s history and traditions.
  • The “I”s Have It: AAA notes a significant amount of demand for travelers visiting Europe in 2017. Ireland and Iceland are expected to be particularly popular, thanks to the availability of low airfares and the perception that both countries are safe—yet for many travelers, previously unexplored—destinations.
  • River Cruising: According to a AAA survey, four in 10 Americans would consider a river cruise for an upcoming vacation and 24 percent said they are likely to take a river cruise in the next five years. And despite the perception that river cruising appeals primarily to older generations, millennials are more likely to consider a river cruise for an upcoming vacation than either their Generation X or Baby Boomer counterparts.
  • National Parks: The National Park Service celebrated its 100th anniversary in 2016, to great fanfare. Following all-time record visitation in 2015, the national parks remain an attractive vacation destination for many. According to a recent AAA survey, 79 percent of Americans say they are as likely or more likely to visit a national park through the first half of this year, building on the momentum of last year’s centennial celebrations.

Before setting out on a vacation, travelers should contact their local AAA office for the expert advice of a trusted travel advisor who can provide personalized service and first-hand destination knowledge to create a memorable vacation experience.  Travelers can also download the free AAA Mobile app for iPhone, iPad and Android. The app can be used to map a route, find the lowest gas prices, access exclusive member discounts, find more than 58,000 AAA Approved and Diamond Rated hotels and restaurants, request roadside assistance and more. For more information or to begin planning a trip, visit AAA.com/Travel.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

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