An up and down economy, fee fatigue, higher fares and travel frustration top causes for the decline

ORLANDO, Fla., (May 22, 2013) – AAA Travel projects 34.8 million Americans will journey 50 miles or more from home during the Memorial Day holiday weekend, a 0.9 percent decrease from the 35.1 million people who traveled last year.  The anticipated decline in holiday travel is predominately due to a decline in air travel of eight percent, fee fatigue among travelers and a waffling economy. The Memorial Day holiday travel period is defined as Thursday, May 23 to Monday, May 27.

Additional Resources

• REPORT: 2013 AAA Memorial Day Travel Forecast
• INFOGRAPHIC: 2013 AAA Memorial Day Travel Forecast

“AAA is forecasting Memorial Day travel  to be slightly lower this year due to an to an up and down economy, the impact of the end of the payroll tax holiday on working families and a 30-year low in the percentage of working age people in the workforce,” said AAA President and CEO Robert L. Darbelnet. “Additionally, economic growth in the first quarter was strong, but the impact of the sequester is now beginning to be felt resulting in reduced economic growth expectations.  These and other variables are expected to result in few travelers this holiday. ”

Highlights from 2013 Memorial Day Travel Forecast include:

• Memorial Day holiday travelers to total 34.8 million, a decrease of 0.9 percent from the 35.1 million who traveled last year
• Eighty-nine percent of travelers (31.2 million) to travel by automobile, an increase from 31.1 million last year
• Holiday air travel expected to decrease eight percent to 2.3 million from 2.5 million in 2012
• Memorial Day holiday travel volume is expected to remain above the 12-year historical average of 34.7 million
• Median spending is expected to decrease more than six percent to $659, compared to $702 in 2012 with transportation costs consuming about 28 cents of every travel dollar.
• Travelers intend to journey an average of 690 miles which is higher than last year’s average of 642 miles

“The primary driver of the decline in holiday travelers is an eight percent decrease in the number of people expected to take to the skies this holiday,” Darbelnet said. “American travelers are experiencing fee fatigue and frustration with everything from higher fares to airport security.  As a result, many are choosing road travel in higher numbers due to the lower cost and convenience it offers. ”

Automobile Travel Only Mode of Transportation to Expect Increase

Approximately 31.2 million people plan to drive to their destination, an increase of 0.25 percent from the 31.1 million who drove last year.  Almost nine out of ten holiday travelers (89 percent) will take to the nation’s roadways during the Memorial Day weekend, keeping automobile travel in the traditional lead as the dominant mode of holiday travel transportation.

Impact of gasoline prices on travel plans

A survey of intended travelers found that gasoline prices would have no impact on plans for 62 percent of travelers. Of the remaining 38 percent of travelers who said gas prices would impact their travel plans, 27 percent plan to economize in other areas.  Eight percent are planning to take a shorter trip and three percent will travel by an alternate mode of transportation.

Since national gas prices peaked at the end of February, motorists nationwide have felt welcome relief at the pump. However, current gas prices are in line with this time last year and not expected to have an effect on travel plans.

Air Travelers to decline by eight percent

More than 2.3 million leisure air travelers (more than seven percent of holiday travelers) will arrive at their destination by air, an eight percent decrease from last year’s 2.5 million air travelers.  The remaining four percent of holiday travelers are expected to travel by other modes, including rail, bus and watercraft.

Average travel distance increases

According to the survey of intending travelers, the average distance traveled by Americans during the Memorial Day holiday weekend is expected to be 690 miles, which is 48 miles more than last year’s average of 642 miles. Generally a greater distance traveled also means there will be an increase in air travel, but this year is the exception as air travel is expected to decrease eight percent. It appears auto travelers will be taking longer road trips as travelers expect fuel to consume a larger share of their travel budget. Last year the shortest trips, those of less than 150 miles, made up 21 percent of total travel, this year the shortest trips make up only 13 percent of the total. Those travelers who will take to the skies have shifted towards longer-haul flights.

Median spending is expected to decrease as travelers prioritize family and friends

Median spending during the Memorial Day holiday weekend is expected to be $659, six percent less than the $702 median spending last year. Transportation is expected to consume approximately 28 cents of every dollar. Travelers expect to spend 22 percent on food and beverage and 20 percent on lodging.

During the holiday weekend, more than half of intending travelers will plan to partake in visiting with friends/family (59 percent) and dining (55 percent). Other popular activities include shopping (44 percent), going to the beach (32 percent) and touring and sightseeing (27 percent).

Car rental rates highest in four years, hotel rates rise modestly

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase over four percent from one year ago with travelers spending an average of $166 per night compared to $160 last year. The average hotel rate for AAA Two Diamond hotels remained unchanged with an average cost of $120 per night. Weekend daily car rental rates will average $43, 19 percent more than last year and the highest rate recorded for the holiday since 2009.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for 101 top North American destinations, available free to members at AAA.com/ebooks. Choose from city titles, like the award-winning Las Vegas, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, Android and iPad uses GPS navigation to help travelers map a route, find current gas prices and discounts, book a hotel,  and access AAA roadside assistance. Travelers can learn about the AAA Mobile app and AAA Mobile Web at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA / IHS Global Insight Memorial Day 2013 Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 53 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

ORLANDO, Fla., (May 21, 2013) – As everyone makes plans to head  to the beach or attend celebrations around the Memorial Day Holiday weekend, AAA strongly encourages to arrange a safe ride home before they partake in any festivities.

AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result.  PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice.  Once there, AAA encourages visitors to Take the Pledge to drive drug and alcohol-free.

While not a nationwide program, a number of AAA clubs offer Tow-to-Go or Tipsy Tow service on select dates for members and nonmembers. This service is not available everywhere. AAA strongly encourages family and friends to pick a designated driver before they head out for any Memorial Day celebrations.

*Please note availability is subject to change without notice

The following AAA Clubs offer Tipsy Tow/ Tow to Go programs for Memorial Day Holiday Weekend:

• The Auto Club Group (Statewide in Florida and Georgia and Tennessee. Program is called “Tow-to-Go”)
• AAA Arizona (statewide)
• AAA New Jersey Automobile Club (Morris, Essex and Union counties)
• AAA Northwest Ohio ( available in Lucas, Fulton, Wood, Henry, Williams, Defiance, Paulding and Ottawa counties)
• AAA South Dakota (Sioux Falls, Rapid City, Mitchell and Yankton)
• AAA Oklahoma ( Metro Tulsa, Metro Oklahoma City, Shawnee, Bartlesville, Enid, Muskogee, Ardmore, Tahlequah and Lawton )

For a comprehensive list of other community programs listed state by state, please visit AAA’s DUI Justice Link Website

Restaurants steeped in notable origins offer dining options rich in history and flavor

ORLANDO, Fla., (May 15, 2013) – As Memorial Day approaches, bringing the start of the summer travel season, many Americans look for ways to connect with our nation’s history during getaways and get-togethers. To help travelers enjoy a taste of our colorful beginnings, AAA inspectors gathered their selections for favorite historic restaurants. In locations that vary from an 1885 school building to a rustic stone and wood lodge in the heart of a national park, these restaurants invite diners to step back in time while enjoying a memorable meal.

Below is a sampling of 10 establishments with notable historic origins, patrons and menu offerings. Access the full list of 40 inspector picks for favorite historic restaurants on AAA’s travel blog at AAATravelViews.com.

The Ahwahnee Dining Room, AAA Three Diamond, Fine Dining/Continental, Yosemite National Park, Calif.

On entering this magnificent establishment that opened its doors in 1927, visitors are struck by the 34-foot-high open beam ceilings, granite pillars and floor-to-ceiling windows. Delicacies on the dinner menu include grilled salmon, braised pork, roasted lamb and prime rib. Inspector Tip: Casual attire is permitted at breakfast, lunch and Sunday brunch, but at dinner gentlemen are asked to wear collared shirts and long pants and ladies are asked to wear dresses, skirts or slacks and blouses.

Buckhorn Exchange, AAA Two Diamond, Casual Dining/Steak, Denver, Colo.

Henry H. “Shorty Scout” Zietz, a performer in Buffalo Bill Cody’s shows, opened the Buckhorn in 1893. Now, after 120 years of continuous operation, Gramma Fanny’s pot roast is still on the menu. A meat lover’s dream, the menu features a variety of USDA steaks, elk, Colorado lamb, quail, bison, duck and even alligator tail. Inspector Tip: The decor features Old West memorabilia including a 150-year-old hand carved oak bar and an extensive taxidermy collection.

Carolina Crossroads Restaurant, AAA Four Diamond, Fine Dining/Regional American, Chapel Hill, N.C.

Inside the historic Carolina Inn, the restaurant embodies elegance with Chippendale-style chairs, posh fabrics and delicate orchids. Guests can relax over gourmet luncheon sandwiches, salads and cold plates or return for one of the chef’s prix fixe dinner menus offered in addition to à la carte selections. The seasonally changing Southern-inspired cuisine includes creatively prepared seafood, beef and chicken. Inspector Tip: Sunday brunch is a treat with an omelet station and homemade pastries.

Century Inn Dining Room, AAA Three Diamond, Casual Dining/American, Scenery Hill, Pa.

Swing open the doors of this 1794 pillared stone house and be transported back to Colonial times. The inn was an overnight stop for stagecoach patrons like George Washington, Andrew Jackson and James Polk. The homey dining room offers charming décor, antiques, exposed beams and rich wood tables and chairs. Fresh ingredients drive the seasonally changing menu of regional American dishes served by staff dressed in Colonial clobber.

El Charro Café, AAA Two Diamond, Casual Dining/Mexican, Tucson, Ariz.

Tucked away in a historic barrio on the edge of downtown Tucson, this family-owned Mexican establishment was built as the family residence and converted to a restaurant in 1922. One specialty is the chimichanga, reputedly invented here when the chef accidentally dropped a burrito into a skillet of boiling oil. Inspector Tip: Another favorite worth the visit is the carne seca made of sun-dried beef strips seasoned with secret ingredients.

Gadsby’s Tavern Restaurant, AAA Two Diamond, Casual Dining/American, Alexandria, Va.

The site’s two buildings include a circa 1785 tavern, now a museum, and the 1792 City Hotel, now the dining room. The Colonial atmosphere comes alive with the aged wood-plank floors and staff in period attire. Menu options include George Washington’s Favorite, a grilled breast of duck, and Gentleman’s Pye, made of tender cuts of lamb and beef in a savory red wine stew. Inspector Note: Renowned patrons have included George Washington, Thomas Jefferson and James Madison.

Gristmill River Restaurant & Bar, AAA Two Diamond, Casual Dining/Regional American, New Braunfels, Texas

Constructed in 1878 as a cotton gin in this German settlement, now a historic district, the restaurant sits beneath the old Gruene water tower. View the rushing Guadalupe River beneath the shade of ancient oak trees. Inside, enjoy thick-cut steaks, oversized strawberry shortcakes and Jack Daniels pecan pie amid the ambience of enormous wood beams and period brick walls.

The Historic Green Manor Restaurant, AAA Two Diamond, Casual Dining/Southern, Union City, Ga.

Established in 1910, the restaurant is built on an early-1800s foundation. Cannon balls from the Civil War have been found on-site. The structure includes multiple fireplaces, elegant staircases and a basement wine cellar. Inspector Tip: The wraparound porch is a great place to wait for the tasty Southern buffet featuring fried chicken, barbeque pork ribs, collard greens, speckled butterbeans and sweet tea.

Union Oyster House, AAA Two Diamond, Family Dining/Regional Seafood, Boston, Mass.

As the city’s oldest restaurant and reputedly the nation’s oldest continuously operated restaurant, this popular establishment serves up traditionally prepared New England favorites — oysters, steamers, chowders, haddock and lobster — and even some landlubber fare. Inspector Tip: The narrow stairs and uneven wood-planked floors reflect the history of this nostalgic must-stop, which will celebrate 200 years in 2026.

Webster House, AAA Three Diamond, Casual Dining/American, Kansas City, Mo.

Constructed in 1885 as the Webster School, this Romanesque Revival style building was restored and repurposed in 2002 as a unique dining and shopping locale. The menu focuses on lighter fare and Sunday brunch, complete with mimosas, is fantastic. Inspector Tip: The impressive first floor has been artfully restored as an upscale antique shop.

Read the complete list of inspectors’ favorite historic restaurants across North America on the AAA travel blog at AAA.com/TravelViews. Find more than 600 restaurants classified as historic in the searchable listings on AAA.com.

About AAA Inspections

AAA is the only rating system that conducts on-site professional evaluations guided by member priorities. And, with more properties than any other rating entity, AAA is the only rating system that covers the U.S., Canada, Mexico and the Caribbean. For 77 years AAA has used professional inspectors to conduct in-person property inspections and publish the results, on a system of One to Five Diamonds, to guide member travel decisions.

AAA Approved and Diamond Rated hotel and restaurant listings can be found in the eTourBook guides at AAA.com/ebooks, the AAA Mobile app at AAA.com/mobile, online at AAA.com/Travel and in the printed TourBook guides available at AAA/CAA offices.

A total of 125 luxurious hotels and 53 world-class restaurants across North America begin the new year with the travel authority’s highest property rating

ORLANDO, Fla., (Jan. 18, 2013) – AAA announced today the 178 select establishments that earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2013 Five Diamond Award^® list. Representing just 0.3 percent of the total 59,000 AAA/CAA Approved and Diamond Rated hotels and restaurants, this exclusive group provides unique experiences chock full of leading-edge creativity and highly personalized hospitality to satisfy even the most savvy traveler.

Of note among the 13 new additions are the only AAA Five Diamond hotels in Puerto Rico and Nevis. New York and Florida each added three new Five Diamond establishments: New York added one hotel and two restaurants, while Florida added two hotels and one restaurant. Florida’s additions include the only new Five Diamond pair: The Ritz-Carlton, Amelia Island and its on-site restaurant, Salt.

Additional Resources

• 2013 Five Diamond Hotels
• 2013 Five Diamond Restaurants
• 2013 Four Diamond Hotels
  
• 2013 Four Diamond Restaurants
• Five Diamond Facts
• Four Diamond Facts
  
• Diamond Rating System Facts
  
• INFOGRAPHIC: Diamond Rated Restaurants
• INFOGRAPHIC: Diamond Rated Hotels

New Five Diamond Hotels (9):

Montage Laguna Beach, Laguna Beach, Calif.

St. Regis Bal Harbour, Bal Harbour, Fla.

The Ritz-Carlton, Amelia Island, Fernandina Beach, Fla.

Trump SoHo New York, New York, N.Y.

Shangri-La Hotel Vancouver, British Columbia, Canada

The Ritz-Carlton Montréal, Québec, Canada

Four Seasons Resort Nevis, West Indies, Charlestown, Nevis

St. Regis Bahia Beach Puerto Rico, Rio Grande, Puerto Rico

Capella Pedregal Resort and Spa, Cabo San Lucas, Mexico

New Five Diamond Restaurants (4):

Benu, San Francisco, Calif.

Salt (in The Ritz-Carlton, Amelia Island), Fernandina Beach, Fla.

Eleven Madison Park, New York, N.Y.

Le Bernardin, New York, N.Y.

“AAA Five Diamond hotels offer guests a meticulous degree of personalized attention and extensive amenities in a luxurious setting, and Five Diamond restaurants feature world-class service and imaginative menus using the finest ingredients,” said Michael Petrone, director, AAA Tourism Information Development.  “These establishments consistently exceed the expectations of the most discriminating traveler – the AAA inspector — and AAA is pleased to recognize them with a Five Diamond Rating.”

Collectively visiting some 1,200 hotels and restaurants every week, AAA inspectors are in a unique position to identify emerging trends in the hospitality industry. Inspectors have observed hotels and restaurants using increasingly personalized approaches to enhance guest comfort and satisfaction. “The definition of Five Diamond luxury continues to evolve as guests seek unique experiences with intrinsic value,” said Petrone.

Experienced, highly qualified staff are required to provide the custom service today’s luxury hotel guest expects. Larger hotels, faced with the difficulties of responding to individual needs, often restructure their approach. Many use the immediacy of social media to augment the experience as luxury travelers research, purchase, engage in and reflect on their stay. Imagine tweeting your desire for a rare vintage wine and having it arrive moments later at your guestroom door.

Restaurants employ an artisanal touch to provide an individualized culinary experience in a non-obtrusive manner. Menu offerings, once complex and highly orchestrated, are now often simple concepts meticulously executed. Meals and beverages are handcrafted using seasonal, organic ingredients from local sources. Distilled or flavored ice may be one of several original effects added to an already enchanting homemade cocktail mix.

The path to a Five Diamond Rating is rigorous. Properties identified by AAA as potential candidates for the Five Diamond Rating undergo multiple unannounced evaluations by a AAA inspector and final decision by a panel of experts. In addition to the evaluation of physical attributes, potential Five Diamond establishments are subject to thorough onsite assessments of all guest services from the initial reservation through checkout for hotels and from seating to  presentation for restaurants. Each area is evaluated based on level of competence, refinement and hospitality.

Noteworthy for 2013:

• The Broadmoor in Colorado Springs, Colo., is the only hotel that has maintained the Five Diamond Rating for 37 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations.
• The Inn at Little Washington Dining Room in Washington, Va., has the longest Five Diamond restaurant tenure, 25 consecutive years, since 1988.
• With two restaurant additions, Eleven Madison Park and Le Bernardin, New York now ties with California for the most AAA Five Diamond Restaurants: seven in each state.
• The only new AAA Five Diamond hotel and restaurant pair is The Ritz-Carlton, Amelia Island and its on-site restaurant Salt, in Fernandina Beach, Fla.
• The number of Five Diamond hotels in Canada doubled to four with the addition of the Shangri-La Hotel Vancouver and The Ritz-Carlton Montréal. The country is also home to five Five Diamond Restaurants, representing nearly 10 percent of the total.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit NewsRoom.AAA.com.

About AAA Inspections

AAA is the only rating system that conducts on-site professional evaluations guided by member priorities. And, with more properties than any other rating entity, AAA is the only rating system that covers the U.S., Canada, Mexico and the Caribbean. For 77 years AAA has used professional inspectors to conduct in-person property inspections and publish the results, on a system of One to Five Diamonds, to guide member travel decisions.

Diamond Rated hotels and restaurants are listed in AAA trip planning products: the eTourBook^® guides and AAA Mobile^® app for tablets and smartphones, the TripTik^® Travel Planner and Travel Guides on AAA.com, and AAA TourBook^® guides available at AAA/CAA offices. Travelers can learn about AAA inspections and Diamond Ratings at AAA.com/Diamonds.

The Broadmoor, Colorado Springs, Colo.	Hi Res
Montage Laguna Beach, Laguna Beach, Calif.	Hi Res
The Ritz-Carlton, Amelia Island, Fernandina Beach, Fla.	Hi Res
Trump SoHo New York, New York, N.Y.	Hi Res
Shangri-La Hotel Vancouver, British Columbia, Canada	Hi Res
The Ritz-Carlton Montréal, Québec, Canada	Hi Res
Capella Pedregal Resort and Spa, Cabo San Lucas, Mexico	Hi Res
Benu, San Francisco, Calif.	Hi Res
Salt (in The Ritz-Carlton, Amelia Island), Fernandina Beach, Fla.	Hi Res
Eleven Madison Park, New York, N.Y.	Hi Res
Le Bernardin, New York, N.Y.	Hi Res
Four Seasons Resort Nevis, West Indies, Charlestown, Nevis	Hi Res

Evolving travel and hotel trends spur revisions to Approval Requirements & Diamond Rating Guidelines used by AAA hotel inspectors

ORLANDO, Fla., (July 31, 2012) – The voice of the consumer just got louder during the only comprehensive North American hotel inspections and ratings performed by experts.

AAA has updated its Approval Requirements & Diamond Rating Guidelines for lodgings, the blueprint for assigning ratings of One to Five AAA Diamonds following successful on-site inspections at more than 30,000 hotels throughout North America. The new guidelines incorporate member expectations regarding hotel fees, recognize emerging shifts in design trends and reflect a more personalized approach to enhancing guest comfort and satisfaction.

“Traveler expectations and travel industry capabilities continue to evolve,” said Michael Petrone, director AAA Tourism Information Development. The new guidelines address changes that have occurred since the last update in 2007. With input from AAA’s full-time hotel inspectors, AAA members and industry professionals, the updated guidelines reflect current AAA member expectations and travel trends.

AAA Diamonds: Expert Ratings Guided by Member Priorities

“The biggest changes reflected in this update were prompted by AAA member feedback,” said Petrone. “In a time when travelers are challenged to manage costs amid changing gasoline prices and airline add-ons, members are fed up with hidden hotel costs. For example, charges are sometimes assessed for an in-room safe, on-site fitness center or pool — whether the guest uses them or not. Members want all-inclusive, published room rates with no surprises at checkout.

“Additionally, today’s family often travels with four or five electronic devices and can face dramatic increases in accommodation costs when properties charge daily Wi-Fi usage fees. The growing expectation is for in-room Internet access that is both high-speed and free,” added Petrone.

Now, as part of the travel information collection process, properties charging resort and Wi-Fi fees will receive points off their evaluation score, which could impact their overall rating. To facilitate member decision making, AAA’s digital and printed hotel listings will indicate if a resort fee is charged, and Wi-Fi reporting will shift from on-site availability to in-room availability and fees.

Another changing trend is increased focus on property exclusivity. The new guidelines continue to emphasize guest comfort and satisfaction while recognizing greater flexibility and differentiation in how hotels achieve this goal. For example, while improved bedding may have similarities across properties, approaches to enhanced décor may be wide ranging. Hotels may incorporate self-serve, playful or artistic elements such as check-in kiosks, interactive touch screens, digital signage, mood lighting or fragrances in social areas. At the higher rating levels, service standards have been updated to include a more creative approach to the personalized guest experience.

AAA inspectors have also noted growing member expectations for more amenities at lower rating levels, particularly in regard to technology. Examples include flat-screen televisions, portable device docking stations and jack packs that allow transmission of digital information on TVs. Other preferences growing in prevalence include sustainable design features, products and eco-friendly services. Relevant changes for each market segment are noted in the revised guidelines and will be reflected in the on-site evaluation report inspectors provide to all properties.

The AAA Diamond Rating Guidelines are updated as industry standards and member demand dictate and will continue to be a mirror of the most recent hospitality trends. View the new AAA Approval Requirements & Diamond Rating Guidelines for lodgings, available to properties on the AAA.biz/Approved website.

AAA Inspectors: On-Site and In the Know

AAA’s professional inspectors get an in-depth, inside view of every AAA Approved property. They strive to avoid any treatment or services not extended to every guest to experience properties the same way members do, supplementing this view with a broad knowledge of the larger marketplace. “This comprehensive, real-time expertise sets AAA’s hotel ratings apart from any other source,” said Petrone.

“Because AAA inspectors are fully immersed in the industry, across all segments and markets, on a daily basis, they’re in an ideal position to observe industry trends as they emerge. Seen in isolation, for example, vivid design colors, open room designs that incorporate the bathroom or an infusion of natural lighting may appear unique; seen across multiple segments or geographic areas, these attributes may well be trends that prompt the next guidelines update,” explains Petrone.

Since 2007, other design trends noted by the inspectors and reflected in the revised guidelines include open and active lobby areas, dramatic headboards, wood and laminate flooring options and the increased use of glass, marble and stone. Amenities incorporate sustainable and allergy-free products and expanded fitness options. Technology trends include easy-to-use alarm clocks, single-use coffee makers and power stations for gadgets and devices.

About AAA Inspections

AAA rates more properties than any other rating entity and is the only rating system that covers the U.S., Canada, Mexico and the Caribbean. It is the only comprehensive on-site inspection program of its kind, using published guidelines to evaluate, Approve and rate lodgings and restaurants on a scale of One to Five Diamonds. For 76 years AAA has used professional inspectors to conduct in-person property inspections and publish the results for member travelers.

Listings of AAA Approved and Diamond Rated hotels and restaurants can be accessed in the downloadable eTourBook guides at AAA.com/ebooks, online at AAA.com/Travel and in the TourBook guides available at AAA and CAA offices. Travelers with smartphones can access Diamond Rated property listings using AAA’s free app or AAA Mobile Web, at AAA.com/mobile.

About AAA

As North America’s largest motoring and leisure travel organization, AAA provides more than 53 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Posthumous Membership Awarded to Late Civil Rights Leader Eighty One Years After Being Declined
(Orlando, FL) AAA joins Omega Psi Phi fraternity in honoring civil rights advocate, educator and religious leader Nannie Helen Burroughs (1879-1961) at a tribute sponsored by Project ENRICH, an outreach to Maryland high school students sponsored by the fraternity’s Gamma Pi chapter.

A letter from the Library of Congress shows Ms. Burroughs was declined membership in AAA in 1930 for “…not meeting the criteria for membership”.  Though research of AAA’s corporate archives could not determine that Ms. Burroughs was declined for discriminatory reasons, the nation’s largest Auto Club welcomed the opportunity to grant the membership in honor of her great legacy.

Representing AAA, featured speaker Yolanda Cade, managing director, AAA National Public Relations, will present a posthumous AAA membership card to the Nannie Helen Burroughs Project. “It is an honor to award this symbolic AAA membership in recognition of Ms. Burroughs’ many contributions. It is clear from her many achievements that AAA’s decision in 1930 did not limit or define her, and it does not define AAA, either. —AAA is an organization with long-standing and deep commitments to the communities we serve, and we believe she would be proud to be counted among our 53 million members in 2012.” said Cade. “She was a dynamic force for more than six decades in this country, and her legacy is an inspiration to all who believe in equality for every American.”

The card will be presented in a shadow box with the following tribute: “As a leading member services organization in which education and advocacy have been integral to our 110-year mission, AAA proudly recognizes the legacy of Nannie Helen Burroughs. Educator, civil rights advocate and religious leader, Ms. Burroughs was a dynamic force for more than six decades in this country, and her legacy is an inspiration to all who believe in equality for every American.”

In 1909, Burroughs founded the National Training School for Women and Girls in Washington, DC. The school is now a national historic landmark that bears her name and continues to operate as an elementary school.

Burroughs also helped establish the National Association of Colored Women (NACW) and worked with the National Baptist Convention for more than 50 years. In 1931, President Herbert Hoover appointed her to chair a committee on Negro Housing, part of a White House Conference on Home Building and Home Ownership.

Also expected to speak are Tom Brokaw, author of The Greatest Generation; Traki Taylor-Webb, Dean of Education at Bowie State and historian of the Nannie Helen Burroughs School; Sylvia Cyrus, executive director of the Association for the Study of African American Life and History (ASALH), founder of Black History Month; and James Wyatt, who has worked tirelessly to raise awareness of Burroughs and her work.

The event is Saturday, February 11, 2012, 10am to 12pm, at Charles Herbert Flowers High School in Springdale, Maryland. Students, parents, guests and the media are welcome.

For more information about Burroughs, please visit www.nburroughsinfo.org.

To assist holiday shoppers looking for the perfect gift this season, AAA releases its top picks for automotive-related gifts.

(ORLANDO, FLA. – 12/4/2009) With nearly a quarter of a billion vehicles on the road in the U.S., a gift for the car is something just about everyone can use.

“Automotive gifts do not have to be limited to the gear head in your life. AAA’s picks include items for those who like to tinker under the hood or simply enjoy the ride as a passenger,” said John Nielsen, director of AAA Approved Auto Repair and Buying Network.

AAA’s top picks for automotive-related gifts this holiday season include:

MagnoGrip Wristbands ($16) — For the person who is always tinkering with their vehicle, a magnetic wristband can make it easier to hold onto small bolts, fasteners and other pieces that can frequently get misplaced under the hood. The polyester wristband is embedded with a super strong magnet to hold metal parts in place until they are needed.

Magellan Roadmate GPS ($199) — Just about any motorists will enjoy a Magellan Roadmate GPS navigation unit as a holiday gift. The latest model—the Magellan Roadmate 1445T—includes a 4.3-inch color touch screen and exclusive AAA TourBook information with ratings and descriptions on AAA approved places to stay, play, dine and save as well as AAA Approved Auto Repair locations. A highway lane assist function points users to the right exit, and Traffic Link provides subscription-free, live traffic updates. AAA members receive discounts and other benefits from Magellan on several units. Visit AAA.com/GPS for details.

Digital Tire Gauge ($10-$30) — Less than one in 10 vehicles has four properly inflated tires, making a digital tire gauge a gift any motorists can use. Improperly inflated tires wear out more quickly and can cause handling and braking problems that make vehicle operation less safe. AAA recommends motorists check the pressure in their tires at least once a month and inflate tires to the pressure levels posted on the driver’s door jamb—not on the tire sidewall. A digital tire gauge makes it easier to read the pressure level in a tire. A variety of models are available. Look for one with a backlit display for easier reading in low light conditions.

USB Car Charger ($14-$25) — Many gadgets these days come with USB charging cables, such as iPods and smart phones. Rather than purchasing a separate 12-volt adapter for each gadget, a USB car charger converts a vehicle’s 12-volt outlet into a USB charging outlet. With the growing number of gadgets using USB chargers, it’s smart to look for an adapter that provides more than one USB outlet.

Cordless LED Work Light ($26-$60) — A cordless LED work light can be a great addition to the garage and/or a vehicle’s emergency kit. Look for one that’s shatterproof, waterproof and comes equipped with a hook or stand to allow use of both hands while working on the car. A rechargeable unit will help save on replacement batteries, but make sure it comes with both a wall charger and 12-volt car charger—especially if planning to keep it in a vehicle.

AAA Battery Tender ($29-$59) — The AAA Battery Tender is a great gift for anyone who has a vehicle they do not use a full-time basis, such as a collectable vehicle, seasonal car, golf cart, ATV, RV or motorcycle. By keeping the battery charged when not in use, a Battery Tender extends battery life and ensures the vehicle will be ready to start the next time it is driven. Two units are available; the AAA Battery Tender Junior will maintain a battery’s charge, while the AAA Battery Tender Plus can also recharge a wide variety of lead-acid vehicle batteries. AAA members receive a discount on Battery Tender units purchased through select AAA clubs.

Heated 12V Blanket ($21-$35) — Many drivers and passengers battle over the car’s climate control settings during road trips. While dual climate control has resolved this issue for some, for those whose vehicles do not include that feature, a heated 12-volt blanket might be a good gift. Several styles and colors are available. Look for one with a long cord to provide access for backseat passengers, and a safety timer with automatic shut-off.

Remote Start System ($80-$600) — For those living in cold-weather environments, a remote start system can be a gift they will thank you for every cold morning. Systems vary greatly in features and pricing. Some features to look for include a visual confirmation that the remote start is engaged, such as flashing the headlights; a pin switch on the hood to prevent the vehicle from starting when the hood is up; transmission monitoring to ensure the vehicle is in park before it will start; the ability to manually shut down the engine via the remote transmitter; and a coolant temperature or oil pressure sensor to automatically shut down the engine if it starts to overheat or loses oil pressure. Also, make sure the system is compatible with any vehicle immobilizer system, which may require a key with an imbedded microchip to start the car. To ensure safe and proper operation, it’s best to have a remote start system installed by a reputable auto repair facility.

AAA Membership ($38-$80) — The gift of a AAA membership provides peace of mind that comes from knowing the nation’s oldest and largest motor club will come to the rescue in a time of need. AAA membership also provides the recipient with year-round discounts on a wide variety of products and services at retail stores, auto repair facilities, hotels, restaurants, attractions, prescriptions and much more. For information on memberships, visit AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Orlando, Fla. – 10/27/2009

As part of AAA Car Care Month, motor club warns foregoing maintenance and needed repairs can put drivers, passengers and those in surrounding vehicles in danger

Disregarding maintenance on your vehicle can definitely result in costly repairs. However, AAA reminds motorists that ignoring their vehicle’s upkeep also can put them, their passengers and others on the road in danger.

“Some motorists have cut back on maintenance or put off needed vehicle repairs due to tight budgets in this tough economy—especially if the vehicle remains drivable,” said John Nielsen, director, AAA Approved Auto Repair and Buying Services. “But, delaying certain repairs can be a dangerous gamble for motorists as some conditions can make their vehicles unsafe and at greater risk for a crash, a fire or a roadside breakdown.”

Five elements critical to safe vehicle operation are:

Traction — Maintaining good traction with the road is imperative, but when tires begin to lose their tread, traction in poor conditions is significantly reduced. Worn tires with little tread are much more likely to hydroplane on wet pavement or lose traction in the snow, resulting in a loss of braking power and steering control—two of the most dangerous situations in which drivers can find themselves.

Check the tread depth of a vehicle’s tires whenever it appears low. Insert a quarter upside down into a tire groove. If you can see above Washington’s head at any point, start shopping for new tires. Making a necessary investment in new tires when tread depth begins to recede is critical to vehicle safety.

Suspension & Alignment — Wheels, shock absorbers, springs and struts work together to keep vehicles moving in the direction they are steered with minimal pitch and body roll. Neglecting to maintain these components—especially struts and shock absorbers which wear out as more miles are driven—can lead to unsafe driving conditions, including loss of vehicle control during sudden turns or at higher speeds that can lead to a crash. A poorly maintained suspension and alignment also will accelerate tire wear reducing the available traction in adverse driving conditions,

Braking — Properly working brakes are essential for safe driving, but old brake fluid or low fluid levels can lead to brake fade or failure. Fluid contamination also accelerates wear and corrosion of various brake hydraulic system components.

Brake fluid hydraulically converts foot pressure at the brake pedal into stopping power at the wheels. An adequate supply of clean fluid is essential. Old, moisture-contaminated brake fluid, or a low fluid level that allows air to enter the system, can lead to brake fade or even a complete loss of braking power. Contaminated fluid also increases wear and corrosion in the brake hydraulic system, which can include expensive electronic anti-lock brake system (ABS) components.

Inspect the brake fluid level at every oil change. If the level has fallen below the “low” mark on the fluid reservoir, it usually indicates major brake wear or a leak somewhere in the system; have the brakes inspected as soon as possible. Most vehicle manufacturers recommend that brake fluid be replaced every two years or so to flush moisture and contaminants from the system. Check the vehicle owner’s manual for specific recommendations.

Fluids — Leaking fluids are a sure sign of needed maintenance. They also can be a dangerous fire hazard. Oil, power steering fluid, transmission fluid and brake fluid are all flammable and can burst into flame when contacting a hot engine or exhaust component. Each year fire departments answer more calls for vehicle fires than for house fires. Fluid leaks are the primary culprit. Have fluid leaks inspected and remedied as soon as they are detected.

Vision — Motorists’ ability to see where they are going and spot any obstacles in their way is vital to safe driving. Rain, insects, grime and other debris on the windshield will compromise vision if the windshield wipers cannot remove them.

If the wiper blades are worn, cracked or rigid with age, they will not adequately remove rain, grime and other debris that can obscure motorists’ vision. If the wiper blades are sufficiently deteriorated, the metal wiper blade frame could contact and permanently damage the windshield. Where mud or other debris is being thrown up on the windshield, a good spray of the proper type windshield washer fluid will aid the wiper blades in removing containments.

Check a vehicle’s wiper blades at each oil change or whenever they fail to wipe the glass clean in a single swipe. The life of a rubber insert is typically six to 12 months depending on its exposure to heat, dirt, sunlight, acid rain and ozone. Streaking and chattering are common clues that the rubber is breaking down and needs replacement. Check the washer fluid reservoir monthly and more often if the washers are used frequently. Top it up with a washer solution formulated to aid in the removal of insects and other debris. In winter, be sure to use a product with appropriate antifreeze protection.

Certified technicians at AAA Approved Auto Repair shops can be trusted to provide motorists with guidance on what repairs are critical to their vehicles safety. AAA inspects and certifies more than 8,000 auto repair shops across North America as a free public service to all motorists. Shops can be identified by the AAA Approved Auto Repair sign, or by searching online at AAA.com/Repair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

As part of AAA Car Care Month, the motor club reminds motorists to attend to frequently overlooked maintenance items when preparing their vehicles for winter weather

(Orlando, Fla. – 10/20/2009) When there is a chill in the air, it’s time for motorists to prepare their vehicles for the upcoming cold-weather season, AAA says. There are key components that frequently come to mind when thinking of winter car care such as antifreeze and the vehicle’s battery. But there are other components that are susceptible to wear or failure when the temperature drops that are too frequently overlooked.

“Properly preparing your vehicle for upcoming winter weather is essential for safe driving and will greatly decrease the chances of your vehicle leaving you stranded in the cold,” said John Nielsen, director of AAA Approved Auto Repair and Auto Buying Services.

As motorists prepare their vehicles for winter weather, AAA offers the following list of frequently forgotten maintenance items that should be addressed:

Antifreeze Protection

Antifreeze protection is the first item that comes to mind when most people think of winter vehicle maintenance. A 50/50 solution of engine coolant and water will provide the necessary antifreeze capability.

Don’t Forget—Check hoses: The coolant solution will only work if it stays in the system, which means the hoses and clamps that carry the mixture have to be in good working order. Visually inspect the cooling system hoses for leaks, cracks or loose clamps. Also, feel the hoses to check for any that are brittle or excessively soft and spongy feeling. If you find any problems, have them addressed immediately.

Don’t Forget—Flush cooling system: While engine coolant never loses its antifreeze capability, the additives that lubricate the water pump and protect internal engine components from rust and corrosion become depleted over time. Motorists should have the cooling system flushed and new coolant installed when recommended by the vehicle manufacturer. Depending on the type of coolant used, this is typically necessary every two to five years.

Electrical System

Most drivers know the efficiency of a vehicle battery decreases in colder temperatures. If the battery is already weak, it will likely become ineffective when the mercury drops, leaving them stranded. Heading into cold weather, have the vehicle battery’s condition tested—especially if the battery is older than three years. AAA Mobile Battery Service will test members’ auto batteries at no charge. If the battery has removable caps, make sure the cells are filled to the proper level with distilled water. Also, check that all cable connections are tight and make sure there is no corrosion on the terminals or clamps.

Don’t Forget—Alternator belt: While the battery provides a reserve source of electrical energy, the alternator provides electrical power once the engine is running and charges the battery. Make sure the alternator belt is properly adjusted. A loose belt is a common cause of a dead battery. While older vehicles require manual belt tightening, late models typically have automatic tensioners—but those can wear out or fail. When checking the belt tension, also inspect it for signs of wear such as cracks or missing segments on ribbed belts on the underside that signal the need for replacement.

Windshield

Anyone who has made the mistake of using their windshield cleaner on a cold morning and found it was filled with water—that is frozen in the reservoir or freezes when contacting the windshield—knows the importance of checking the windshield fluid reservoir before the first freeze of the year and using a windshield cleaning solution with antifreeze components. When filling the washer reservoir, also check the operation of the pump and aim of the sprayers.

Don’t Forget—Winter wiper blades: Wiper blades should completely clear the glass with each swipe. If there are streaks or missed spots, it’s time to replace them. During the snow season, consider installing winter wiper blades. These special units wrap the blade in a rubber boot that prevents ice and snow buildup that can inhibit good contact between the rubber blade and glass.

Tires

Traction is key to safe winter driving and having the right type of tires on a vehicle is essential. In areas with heavy winter weather, using snow tires on all four wheels will provide the best winter traction. All-season tires will work well in light to moderate snow conditions, providing they have adequate tread depth. If any tire has less than 3/32-inches of tread, it should be replaced.

Don’t Forget—Tire pressure: While motorists should check the pressure in their tires at least once a month, they should increase the frequency during winter months. As the temperature starts to drop, so will the pressures in the tires—typically 1 PSI for every 10 degrees Fahrenheit. The proper tire pressure levels can be found on a sticker located on the driver’s side door jamb. And, do not forget to check the spare.

Brakes

Any brake system problems that were noticeable in the summer will become worse in the winter when traction is reduced. Brakes that tend to grab or pull on a dry road are likely to lock on ice or snow-covered pavement, resulting in a loss of stopping power and/or steering control. Make sure brakes are in properly working order before winter weather arrives.

Don’t Forget—Brake fluid flush: Brake fluid absorbs water that collects at low points in the hydraulic system and causes rust, fluid leaks and, if not prevented, brake failure. On vehicles with antilock brakes, moisture in the brake fluid also can damage expensive electro-hydraulic control units. For this reason, most manufacturers recommend that the brake system be flushed and new fluid installed every two to three years. Check the owner’s manual for the recommended service interval.

While some do-it-yourselfers might check these items themselves, others can find guaranteed professional maintenance and repair service at a AAA Approved Auto Repair facility. AAA inspects and certifies more than 8,000 auto repair shops across North America as a free public service to all motorists. Shops can be identified by the AAA Approved Auto Repair sign or by searching online at AAA.com/Repair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA Car Care Month study finds 62 percent of motorists operate their vehicles under one or more severe service conditions while only six percent think they do

(Orlando, Fla. – 10/1/2009) AAA has always advised motorists to follow the automobile manufacturer’s recommended maintenance schedule to improve the reliability and longevity of their vehicles. However, owner’s manuals usually contain two different maintenance schedules—one for normal service and one for severe service, depending on how the vehicle is driven. In a recent study, AAA found more than half of all motorists follow the wrong maintenance schedule.

When polled by AAA, only six percent of motorists felt they did most of their driving under severe service conditions. But when asked about the actual driving behaviors that create severe operating conditions, 62 percent of motorists admitted they drive their vehicle that way all or most of the time.

Vehicle manufacturers vary slightly on how they identify severe service driving, but AAA’s study asked motorists if they frequently:

• Drive on short trips of less than 5 miles in normal temperatures or less than 10 miles in freezing temperatures.
• Drive in hot weather stop-and-go traffic.
• Drive at low speeds of less than 50 miles per hour for long distances.
• Drive on roads that are dusty, muddy or have salt, sand or gravel spread on the surface.
• Tow a trailer, carrying a camper (if a pickup truck) or transport items on a roof rack or in a car-top carrier.

“Manufacturers provide differing sets of recommendations for severe driving conditions because of the increased wear they put on vehicle components and fluids,” said John Nielsen, director of AAA Approved Auto Repair and Auto Buying Services. “With increased traffic congestion and longer commutes becoming more common, many motorists do not realize what they think of as normal driving is actually severe when it comes to wear and tear on their vehicle.”

Maintenance schedules for severe driving conditions typically recommend having the vehicle’s fluids and filters changed on a more frequent basis, and more frequent inspections of some components.

AAA advises motorists they should:

• Read their owner’s manual and/or maintenance booklet.
• Learn what the manufacturer considers normal and severe service driving conditions for their vehicles.
• Make an honest assessment of their driving habits.
• Schedule service in accordance with the appropriate maintenance schedule.

For additional assistance in evaluating whether they drive under severe conditions and determining the proper maintenance intervals for their vehicles, motorists can visit any of the more than 8,000 AAA Approved Auto Repair facilities across North America. These shops have undergone an extensive inspection and meet stringent AAA standards for quality, ability, integrity and professionalism in auto repair. Shops can be located online at AAA.com/repair.

The AAA study was conducted as part of the 2008 AAA Car Care Month and included interviews with 841 U.S. adults, both AAA members and non-members, who currently own or lease a motor vehicle. Interviews were weighed by age, sex, geographic region and race to ensure reliable and accurate representation of the total population, 18 years of age and older.

As North America’s largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.