Posts Tagged ‘Diamond Rating Guidelines’

On-Site Inspections Reveal the Best Of One, Two and Three Diamonds

ORLANDO, Fla. (August 15, 2017) – With 59,000 Diamond Rated establishments from which to choose, AAA has unveiled a new Best Of designation to give travelers another way to find great options for any trip or budget. Currently just seven percent of AAA Diamond Rated hotels and restaurants have earned the “Best Of” distinction. These establishments have overall ratings in the top 20 percent for their Diamond Rating level, no member complaints in the past 12 months and, for hotels only, A Rated cleanliness and condition.

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“When travelers are choosing a Diamond Rated hotel or restaurant, they should think of each additional Diamond as an indicator of more extensive services offered. AAA doesn’t approve substandard properties, which separates our ratings from the rest,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Whether an establishment offers a simple environment or extensive luxury, it provides members with a good choice for the type of experience provided.”

The vast majority of AAA’s Diamond Rated establishments ‒ 90 percent of hotels and 97 percent of restaurants ‒ earn a rating of One, Two or Three Diamonds. Undergoing evaluation from one of AAA’s professional inspectors, these hotels and restaurants meet AAA’s rigorous standards for cleanliness, comfort and hospitality, and they offer travelers more casual and affordable options that are often just as charming and memorable as their higher rated counterparts.

“Every AAA Diamond Rated establishment must consistently meet and exceed the expectations of the most discriminating traveler — the AAA inspector,” continued Petrone. “It’s a great accomplishment for any property to be listed as AAA Inspected & Approved. Those at the One, Two and Three Diamond levels are the most common and frequently visited by AAA members. This new Best Of designation highlights those at the top of their rating level.”

Here is a sampling of the diverse One, Two and Three Diamond Rated hotels and restaurants across North America that have earned a Best Of designation. Travelers can find more selections at AAA.com/123Diamonds.

Best Of One, Two and Three Diamond Hotels

Mountain Waters Resort – Portland Creek, Newfoundland and Labrador, Canada (AAA One Diamond)
AAA Inspector Notes:
These cozy, well-kept cabins with decks are located in a quiet and picturesque wooded setting. Fishing is popular here as the renowned Salmon River and Portland Creek Pond border the property. Guests can immerse themselves in the outstanding natural surroundings thanks to the lack of internet and cell phone reception.

Cowboy Village Resort – Jackson, Wyoming (AAA Two Diamond)
AAA Inspector Notes:
Located near dining and specialty retailers, the village offers a wonderful selection of studio and one-bedroom log cabins. All cabins have a picnic table, seating on a covered porch and a sofa bed as an added bonus. In the main building, the upscale lobby features an impressive floor-to-ceiling fireplace, the perfect spot to sit and relax.

Disney’s All-Star Sports Resort – Lake Buena Vista, Florida (AAA Two Diamond)

AAA Inspector Notes: Giant football helmets, hockey sticks and baseball bats decorate this sports-themed property. Abundant recreational amenities include dive-in movies and play areas with ping-pong, corn hole and foosball games. Guests can easily quell their hunger pangs at the food court and purchase souvenirs at the convenient on-site Disney store.

Inn at Cape Cod – Yarmouth Port, Massachusetts (AAA Three Diamond)
AAA Inspector Notes:
Massive, iconic columns define the front porch of this Colonial-style mansion with grounds shaded by stately trees leading to a 100-acre nature reserve. Rooms are outfitted with rich furnishings, pillow top mattresses, soft triple sheeting and high-end bath amenities. A 24-hour coffee and tea station is available on each floor and complimentary homemade cookies are offered every afternoon.

Ocean Place Resort & Spa – Long Branch, New Jersey (AAA Three Diamond)
AAA Inspector Notes:
A great option for a sunny escape, this hotel features sleek, modern rooms (some with ocean views); a luxury spa; beach club access; and a laid-back tiki bar. The hotel features dozens of mature palm trees brought in from the Gulf Coast to give the resort a distinctly Floridian feel.

Best Of One, Two and Three Diamond Restaurants

Rodeo Goat – Dallas, Texas (AAA One Diamond)
AAA Inspector Notes:
This is the place for diners who have ever thought their burger needed grilled peaches, a fried egg or blackberry compote on top. Those and other creative ingredients are combined to make a distinctive burger menu. Get there early; the place fills up quickly, especially at lunchtime.

Tupelo Honey Café – Chattanooga, Tennessee (AAA Two Diamond)
AAA Inspector Notes:
Traditional Low Country favorites such as fried green tomatoes and shrimp and grits are served in heaping portions. The menu features twists on Southern staples, such as nutty fried chicken served with smashed sweet potatoes, asparagus and a side of goat cheese grits.

Sava’s – Ann Arbor, Michigan (AAA Two Diamond)
AAA Inspector Notes:
Locals love the expansive Sunday brunch buffet offering everything from homemade pop tarts to egg dishes that change weekly. For lunch and dinner, the seasonal menu features fresh salads, small plates, steaks, juicy burgers and pasta. Friendly servers are always ready to make a recommendation, such as the lobster BLT topped with thick-cut bacon.

The Boiler Room – Omaha, Nebraska (AAA Three Diamond)
AAA Inspector Notes:
The menu changes often and is focused on local, farm-to-table ingredients and pre-Prohibition era cocktails. The two-level space, a restored boiler room originally built in 1887, offers guests a bird’s-eye view of the expert chefs working diligently in the kitchen to prepare delicious meals.

Outpost – Goleta, California (AAA Three Diamond)
AAA Inspector Notes:
This restaurant offers retro California style with original artwork and a lively atmosphere. The covered patio area features views of the fire pit and pool at AAA Three Diamond Rated The Goodland hotel. For a tasty alternative, try the duck tacos paired with a local wine from the surrounding area.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallAAA survey reveals an estimated 22 million Americans will take a culinary vacation this year

ORLANDO, Fla. (April 26, 2017) – Food and dining are becoming a more central part of many travelers’ vacation experiences. In fact, AAA’s latest travel survey found that an estimated 22 million Americans expect to take a culinary-focused vacation in the next 12 months. Seventy-five percent of Americans feel that food and dining are an important part of their travel experiences and four in five say they have engaged in such unique activities as touring wineries and distilleries, eating with local families and engaging in hands-on experiences such as cooking classes led by local chefs while traveling.

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  • Infographics: 1 | 2

“There is no better way to learn about a destination and immerse yourself in the local culture than by experiencing its unique food and dining customs,” said Bryan Shilling, AAA managing director of Travel Products and Services. “When planning a culinary vacation, seek the advice of a trusted travel advisor, who can help customize a trip that matches the individual traveler’s dining preferences.”

The younger generation is particularly interested in culinary travel, with 88 percent of millennials having participated in food-related experiences while vacationing, outpacing members of Generation X and Baby Boomers. In fact, 43 percent of AAA travel agents report a recent increase in the number of members planning culinary-focused vacations, with most planning foodie trips to Italy, France and Spain. Ironically, however, travel agents also say that one of the top mistakes travelers make when preparing for an international trip is not planning their meals and activities in advance.

“Travelers spent an average of $63 per person, per day on food and dining purchases during their last vacation,” continued Shilling. “Meals can quickly become a significant portion of a family’s vacation budget. That’s why planning ahead is key to enjoying a memorable culinary vacation.”

Travelers can find thousands of AAA Diamond Rated restaurants across the United States, Canada, Mexico and the Caribbean through the AAA Travel Guides and TripTik Travel Planner tool on AAA.com and in the AAA Mobile app. All restaurants must meet and uphold rigorous minimum standards to pass an anonymous inspection and be approved by AAA. A rating of One to Five Diamonds is then assigned to describe the complexity of the restaurant’s service, décor and food. The Diamond Ratings help diners find restaurants that offer the kind of experience they prefer, whether they want affordable, family-friendly establishments or to indulge in luxurious menu offerings and first-class service. For more information, visit AAA.com/Diamonds.

AAA’s report presents the findings of a telephone survey (landline and cell phone) consisting of 1,013 adults living in the continental United States. Interviewing for this survey was conducted March 9-12, 2017. This study has an average statistical error of ±3.8 percent at the 95 percent confidence level for all U.S. adults. Additionally, AAA/CAA travel executives responded to an online survey conducted Feb. 10-24, 2017. Each travel executive was asked to respond on behalf of all travel agents at their club, and responses were weighted by the number of full-time travel agents at that club. The club travel executive survey represents the input of 2,110 AAA/CAA travel agents.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

 

Julie HallFive Diamond establishments are noted for contemporary designs, premier quality and personalized services

ORLANDO, Fla. (January 27, 2017) – AAA has unveiled 63 restaurants and 120 hotels that have earned the AAA Five Diamond Rating in the past 12 months, qualifying them for the 2017 Five Diamond Award list. This exclusive group represents just 0.3 percent of the nearly 59,000 AAA Approved and Diamond Rated restaurants and hotels. Following rigorous evaluations from AAA’s professional inspectors, the following establishments were added as Five Diamond honorees in 2016.

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The Modern – New York City

AAA Inspector Notes: An exquisite museum sculpture garden provides this AAA Five Diamond restaurant a sublime, cosmopolitan and relaxed setting for a most splendid meal. The prix-fixe menus focus on seasonal, high-quality ingredients; sautéed foie gras, lobster steamed in spinach, bone marrow-crusted beef and Long Island duck are standouts. Service is energetic and diligent. The wine list is ample, and desserts are, like the setting, wonderfully artistic. Chef Abram Bissell adds his own signature and contemporary New American touch, and service staff is a pleasing blend of professional, enthusiastic young servers and a highly knowledgeable old guard.

Four Seasons Resort Lana’i – Lanai City, Hawaii

AAA Inspector Notes: The newly renovated AAA Five Diamond resort provides panoramic ocean views atop rugged lava cliffs and white sand beaches. Accommodations are culturally contextual, giving a nod to Hawaiian aesthetics. Guests will find unsurpassed in-room technology, including a 75-inch flat-screen television, multi-option panel controls for lighting and window coverings and an in-room iPad loaded with resort information and guest request options.

The St. Regis New York – New York City

AAA Inspector Notes: A New York landmark since 1904, this appealing AAA Five Diamond property offers style at a grand level. When combined with contemporary luxury and attentive services, it is in a rarefied, supreme class altogether. This historic hotel was built by John Jacob Aster IV as a sister property to the Waldorf Astoria, just a few years before Astor went down with the Titanic. Today, guests can enjoy unlimited use of the private on-site health club, complimentary garment pressing upon arrival and fresh fruit or candy delivered daily.

Spice Island Beach Resort – St. George’s, Grenada

AAA Inspector Notes: Situated on a gorgeous white-sand beach, this all-inclusive AAA Five Diamond resort has richly decorated, luxurious suites with furnished balconies or terraces. Some units also come with private plunge pools and four-poster canopy beds. The suites, tucked among private gardens dotted by lemon, almond and sea grape trees, are spread out in several buildings and afford very nice privacy.

Four Seasons Hotel Mexico D.F. – Mexico City

AAA Inspector Notes: Recently renovated from top to bottom, the design of this AAA Five Diamond hotel is stylish and sophisticated throughout. The elegantly appointed guest rooms are chic and many overlook a beautifully landscaped courtyard. Spanish colonial-inspired rooms feature LCD flat-screen televisions, iPod docking station and mini-bars. Marble-covered bathrooms include a deep soaking tub and separate shower.

Dorado Beach, A Ritz-Carlton Reserve – Dorado, Puerto Rico

AAA Inspector Notes: Cutting-edge AAA Five Diamond luxury is wrapped in an envelope of naturally preserved sanctuary-style surroundings. The guest suites are spacious and have luxurious amenities and ocean views, with some also featuring private pools. Guests can indulge at the stupendous five-acre spa that includes a complete hydro treatment area and treehouse treatment rooms. The service is stellar from beginning to end and the ambience of exclusivity is self-evident. The pool area faces a wide swath of beach with views of turquoise ocean water.

The Jefferson Hotel – Richmond, Virginia

AAA Inspector Notes: This ornate 1895 Beaux-Arts hotel is a historic landmark with striking architectural details, including a Tiffany stained-glass rotunda, a marble statue of Thomas Jefferson and a grand staircase. A small museum tells of the AAA Five Diamond property’s storied past and dispels many of the rumors and historic tales associated with the hotel.

“Five Diamond establishments represent the upper echelon of hospitality, redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Attaining the Five Diamond Rating is an impressive accomplishment and is a point of great pride for these top hotels and restaurants.”

Also of note among the new additions to the list is the first Five Diamond Rated property in Grenada, Spice Island Beach Resort. The Broadmoor in Colorado Springs remains the only hotel that has maintained the Five Diamond Rating for 41 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations. The Inn at Little Washington Dining Room in Virginia remains the longest tenured Five Diamond restaurant, the only one to maintain the coveted status for 29 consecutive years, since 1988.

“These leading edge properties are well-positioned to meet the needs of discerning travelers. Their noted attributes include contemporary design trends and the highest quality food and amenities. Personalized, attentive service is foremost, delivered in ways that offer guests inspiring and memorable local experiences,” said Petrone.

Candidates for the Five Diamond Rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Using guidelines weighted by member priorities, inspectors meticulously evaluate guest services and physical attributes to assess the level of competence, refinement and hospitality and assign a corresponding rating of One to Five Diamonds.

For more information about Diamond Ratings and the complete lists of Four and Five Diamond hotels and restaurants, visit AAA.com/DiamondAwards.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online TripTik Travel Planner mapping and routing tool, searchable online AAA Travel Guides and AAA TourBook guides available to members at AAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Restaurant Images

The Modern

(Photo Credit:Photographer in file name, followed by The Modern)

The-Modern-Dining-Room-Ricotta-Cannoli-credit-Nathan-Rawlinson The-Modern-DiningRoom-Green-Apple-Panna-Cotta-credit-Nathan-Rawlinson The-Modern-Bar-Room-Pea-Salad-Burrata-Mint-credit-Nathan-Rawlinson The-Modern-Bar-Room-credit-Nathan-Rawlinson The-Modern-BarRoom-and-The-Modern-Empty-credit-Benjamin-Johnson

 

Hotel Images

Four Seasons Resorts Lana’i

(Photo Credit: Courtesy of Four Seasons Resorts Lana’i)

Four-Seasons-resorts-Lanai-5 Four-Seasons-resorts-Lanai-3 Four-Seasons-resorts-Lanai-2 Four-Seasons-resorts-Lanai-4 Four-Seasons-Resorts-Lanai

 

The St. Regis New York

(Photo Credit: Courtesy of The St. Regis New York)

St-Regis-TiffanySuite St-Regis-Royal Suite The St. Regis New York The St. Regis New York Newly renovated St. Regis New York - King Cole Bar and Restaurant reopens October 2013

 

Spice Island Beach Resort

(Photo Credit: Courtesy of Spice Island Beach Resort)

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Four Seasons Hotel Mexico D.F.

(Photo Credit: Courtesy of Four Seasons Mexico City)

Four-Seasons-Hotel-Mexico-City-ARCH-COURTYARD-1-0015 Four-Seasons-Hotel-Mexico-City-ARCH-LOBBY-STAIRCASE-0700 Four-Seasons-Hotel-Mexico-City-Pool Four-Seasons-Hotel-Mexico-City-Presidential-Suite-Bathroom Four-Seasons-Hotel-Mexico-City--RM-225-1727

 

Dorado Beach, A Ritz-Carlton Reserve

(Photo Credit: Courtesy of Dorado Beach, A Ritz-Carlton Reserve)

Dorado-Beach_00113 Dorado-Beach_00159 Dorado-Beach_00207 Dorado-Beach_00266 Dorado-Beach_00315

 

The Jefferson Hotel

(Photo Credit: Courtesy of The Jefferson Hotel)

The-Jefferson-Hotel-Rotunda-Lobby-and-Grand-Staircase The-Jefferson-Hotel-pool The-Jefferson-Hotel-Grand-Premier-2 The-Jefferson-Hotel-Entrance The-Jefferson-Hotel-Bath

 

 

JulieHallUltra-luxury establishments redefine personalized service with new technology and custom experiences

ORLANDO, Fla., (Jan. 16, 2015) – AAA has unveiled 121 hotels and 63 restaurants that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2015 Five Diamond Award lists. This exclusive group represents just 0.3 percent of the more than 58,000 AAA/CAA Approved and Diamond Rated hotels and restaurants.

Additional Resources

AAA inspectors collectively visit approximately 1,200 hotels and restaurants each week, allowing them to identify emerging trends in the industry. “At the ultra-luxury level we’re seeing an increasing number of hotels offering guests the choice of high-end service by white glove or touch screen — in person or electronically,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “They’re complementing personal delivery with technology options such as in-room iPads and TV menus for ordering and scheduling services, apps for accessing newspapers and local reservations, mobile check-in and text alerts when their room is ready. Some Five Diamond hotels even place a TV within the bathroom mirror to complete guests’ high-tech stay.”

Of note among the new additions to the 2015 list is the Orlando area’s only Five Diamond hotel, the Four Seasons Resort Orlando at Walt Disney World Resort, marked by numerous upscale service options. Each room is equipped with an iPad that serves as the radio, resort map, event guide and newspaper, as well as a Bose Bluetooth speaker system and high-tech keypads that control lighting, air temperature and even guests’ request for privacy. For additional custom luxury, guests can create their own fragrance at the spa’s Aroma Design Bar. At the Shangri-La Hotel in Toronto, the guest room drapes, bedside lighting and air-conditioning system are all electronically controlled by the guest. In-room iPads are available to order room service, call housekeeping or contact the 24-hour concierge.

The best high-end restaurants are fast becoming international destinations by providing a unique dining experience in which the selection and enjoyment of exceptional food is also an educational event. Typically, Five Diamond restaurants are ahead of trends in farm-to-table and super-local food sourcing.  Directed by artistic whims, the chef creates solid, lifelong relationships with farmers, purveyors and producers who can deliver the finest ingredients, whether it’s coffee, olive oil or artisan cheeses.

At the Inn at Little Washington Dining Room in Washington, Va., for example, AAA’s longest tenured Five Diamond restaurant, Chef Patrick O’Connell uses as many local ingredients and foods as possible, along with bounty from his own garden, applying masterful techniques to create captivating results. At Eleven Madison Park in New York City, diners are invited to build their dinner around specific ingredients instead of predetermined recipes. But it’s the service experience that shines brightest as guests are pampered in a manner that is intimate yet relaxed. With personalized service or surprising insight, each staff member adds a special touch to the guest’s dining experience, creating a powerful, memorable event.

New Five Diamond Hotels (8):

Four Seasons Hotel Denver – Denver, Colo.
Four Seasons Resort Orlando at Walt Disney World Resort – Lake Buena Vista, Fla.
Grand Luxxe – Nuevo Vallarta, Mexico
One&Only Palmilla – San Jose Del Cabo, Mexico
Rancho Valencia Resort and Spa – Rancho Santa Fe, Calif.
Shangri-La Hotel – Toronto, Ontario
The Langham, Chicago – Chicago, Ill.
The Ritz-Carlton, Grand Cayman – Seven Mile Beach, Cayman Islands

New Five Diamond Restaurants (6):

Le Chique – Puerto Morelos, Mexico
Orchids at Palm Court – Cincinnati, Ohio
Palme d’Or – Coral Gables, Fla.
Passion by Martin Berasategui – Playa Del Carmen, Mexico
Saison – San Francisco, Calif.
Twist – Las Vegas, Nev.

“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels and restaurants,” said Petrone. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Inspectors meticulously evaluate guest services and physical attributes, closely examining the level of competence, refinement and hospitality, from reservations to checkout for hotels and from seating to presentation for restaurants.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit AAA.com/Diamonds.

About AAA Inspections

For 79 years AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner  online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

 

Images provided for media download and use with the above release.
Additional photos available upon request.

 

Hotel Images

Rancho Valencia Resort and Spa – Rancho Santa Fe, Calif.

 

Four Seasons Hotel Denver – Denver, Colo.

 

Four Seasons Resort Orlando at Walt Disney World Resort – Lake Buena Vista, Fla.

 

The Langham, Chicago – Chicago, Ill.

 

Shangri-La Hotel – Toronto, Ontario

 

The Ritz-Carlton, Grand Cayman – Seven Mile Beach, Cayman Islands

 

One&Only Palmilla – San Jose Del Cabo, Mexico

 

Grand Luxxe – Nuevo Vallarta, Mexico

 

Restaurant Images

Saison – San Francisco, Calif.

 

Palme d’Or – Coral Gables, Fla.

 

Twist – Las Vegas, Nev.

 

Orchids at Palm Court – Cincinnati, Ohio

 

Passion by Martin Berasategui – Playa Del Carmen, Mexico

 

Le Chique – Puerto Morelos, Mexico

Heather HunterLabor market improvements and positive consumer expectations drive 1.3 percent increase in holiday travelers

ORLANDO, Fla., (August 21, 2014) – AAA Travel projects 34.7 million Americans will journey 50 miles or more from home during the Labor Day holiday weekend, the highest volume for the holiday since 2008 and a 1.3 percent increase over 2013. Nearly 86 percent of travelers (29.7 million) will celebrate the holiday with a final road trip before summer comes to a close and children head back to school. The Labor Day holiday travel period is defined as Thursday, August 28 to Monday, September 1.

Highlights from 2014 Labor Day Travel Forecast include:

  • Historically, when Labor Day weekend begins in August, Americans have shown a higher tendency to travel.
  • Consumer spending has surpassed income growth, indicating that Americans are willing to take on debt to finance a vacation.
  • Automobile travel will increase by 1.4 percent this year, with 29.7 million travelers hitting the road.
  • Nearly eight percent of travelers (2.65 million) will travel by air, a one percent increase from last year.
  • Travelers will encounter airfares just two percent higher than last year and daily car rental costs that remain consistent at $51.
  • Hotel rates at AAA Two Diamond hotels are nine percent higher than last year and Three Diamond hotels are six percent more.

Additional Resources

“As the economy makes modest gains, more Americans are joining the labor force this year,” said AAA Chief Operating Officer Marshall L. Doney. “With Labor Day symbolizing the American workers’ contributions to the strength and prosperity of our country, it’s only fitting that millions are choosing to celebrate this positive direction with an all-American road trip.”

Consumer spending is continuing to rise in spite of stagnant income growth. In the third quarter of this year spending is expected to increase 3.8 percent year-over-year, while disposable personal income is only expected to increase 1.4 percent. Reliance on credit cards, rather than increasing income, is fueling holiday travel spending this year. While economic growth is slow, consumers are feeling more comfortable taking on debt.

“This year, Americans are more optimistic about their financial situation,” continued Doney.  “Consumer spending continues to outpace disposable income, indicating that Americans are comfortable using their credit cards to take one last summer vacation this year.”

Travelers likely to pay lower gas prices for Labor Day

Most U.S. consumers are paying the lowest gas prices for early August since 2010. AAA expects gas prices to have little impact on the number of people traveling for Labor Day, though lower prices could help make travel more affordable.  Barring a major development, such as a Gulf Coast hurricane, prices are likely to remain relatively low leading up to the holiday weekend compared to recent years, which will allow travelers to allocate more of their budgets towards travel expenses. The current price of gas is $3.44 compared to $3.59 on Labor Day last year. AAA provides the latest gas prices for the nation, states and metro areas at FuelGaugeReport.AAA.com.

Airfare and hotel costs rise, car rental fees flat

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase six percent from one year ago with travelers spending an average of $171 per night compared to $161 last year. The average hotel rate for AAA Two Diamond hotels has risen nine percent with an average cost of $125 per night.

Weekend daily car rental rates will average $51, the same as last year. Airfares have risen two percent with the average round-trip, discounted fare for the top 40 U.S. routes costing $219, up from $214 last year.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for tablets and smartphones, available free to members at AAA.com/ebooks. Choose from 101 top North American destinations including cities, like the award-winning Las Vegas title, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, iPad and Android offers GPS navigation to help travelers map a route, find current gas prices and find discounts, book a hotel and access AAA roadside assistance. Members using the iPad version can access interactive Top Destinations travel guides for 10 popular cities. Travelers can learn more at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. More information including an infographic for the AAA / IHS Global Insight 2014 Labor Day Travel Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Heather HunterAAA projects more than 36 million Americans to travel for the holiday

ORLANDO, Fla., (May 16, 2014) – AAA Travel projects 36.1 million Americans will journey 50 miles or more from home during the Memorial Day holiday weekend, a 1.5 percent increase from the 35.5 million people who traveled last year.  Kicking off the summer driving season, more than eight in ten travelers will be driving to their destinations.  The Memorial Day holiday travel period is defined as Thursday, May 22 to Monday, May 26.

Additional Resources

Highlights from 2014 Memorial Day Travel Forecast include:

  • Memorial Day holiday travel volume is expected to reach a new post-recession high with 36.1  million Americans taking a trip
  • The 2014 forecast is 2.6 percent higher than the ten-year historical average and the second highest travel volume since 2000
  • Eighty-eight percent of travelers (31.8 million) to travel by automobile, an increase from 31.4 million last year
  • Holiday air travel expected to increase from 2.4 percent to 2.6 million leisure travelers
  • Travel by other modes of transportation including cruise, trains and buses will see the largest increase, up 6.5 percent (total 1.7 million travelers)
  • Travelers will encounter slightly higher prices with airfares six percent higher, mid-range hotels up two percent and car rentals costing one percent more

“As we enter into the summer travel season with warmer temperatures and tulips in bloom, thoughts of historic cold are still fresh in the minds of Americans in many parts of the country,” said Marshall L. Doney, AAA Chief Operating Officer. “The winter blues appear to have given Americans the travel bug and a case of cruise cabin fever as travel for the holiday is expected to hit a new post-recession high.”

In addition to seasonal rising temperatures, improvements in several key economic factors are driving the expectation for more holiday travelers this year. “As the economy continues to improve at a slow and steady pace consumer spending, disposable income, consumer confidence and the employment outlook are trending up which is welcomed news for the travel industry,” continued Doney.

The unforgiving winter was a hindrance to economic growth at the beginning of the year but economic factors influenced by weather, such as car and home sales, appear to be resolving themselves now.  Indicative of the unusually harsh winter, AAA experienced an increase of nearly 12 percent in battery related calls this winter.

Impact of gasoline prices on travel plans

AAA expects that most drivers will pay lower gas prices by Memorial Day weekend due to rising supplies. AAA expects holiday gas prices to be relatively similar or even slightly less than last year’s national Memorial Day average of $3.63 per gallon, though unexpected developments such as refinery problems or international events could result in higher costs. With many plans already made and budgets set, it is unlikely that gas prices will have a significant effect on travel plans compared to a year ago.

Travel expenses rise modestly

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase just two percent from one year ago with travelers spending an average of $169 per night compared to $166 last year. The average hotel rate for AAA Two Diamond hotels has risen three percent with an average cost of $124 per night.

Weekend daily car rental rates will average $44, only one percent higher than last year. Airfares are experiencing the largest increase. The average round-trip, discounted fares for the top 40 U.S. routes have increased six percent to $227 from $215 last year.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for tablets and smartphones, available free to members at AAA.com/ebooks. Choose from 101 top North American destinations including city titles, like the award-winning Las Vegas, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, iPad and Android uses GPS navigation to help travelers map a route, find current gas prices and discounts, book a hotel, and access AAA roadside assistance. Members using the iPad version can access interactive Top Destinations travel guides for 10 popular cities. Travelers can learn more at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA / IHS Global Insight 2014 Memorial Day Travel Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

JulieHallOnly 124 luxurious hotels and 59 world-class restaurants across North America were selected to receive the travel authority’s highest property rating

ORLANDO, Fla., (Jan. 17, 2014) – Today AAA announced the 183 select establishments that earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2014 Five Diamond Award® lists. This exclusive group represents just 0.3 percent of the 59,000 AAA/CAA Approved and Diamond Rated hotels and restaurants. Five Diamond establishments stand apart using highly personalized approaches and creativity to enhance guest comfort and provide memorable experiences.

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As a result of this year’s additions, Chicago is now on par with New York City in its wealth of fine dining options, each home to seven Five Diamond restaurants. To the north, Québec now boasts Canada’s highest concentration of Five Diamond establishments, with four restaurants and one hotel.

New Five Diamond Hotels (6):

Château du Sureau, Oakhurst, Calif.

Wynn Tower Suites, Las Vegas, Nev.

Montage Deer Valley, Park City, Utah

Four Seasons Hotel, Toronto, Canada

Banyan Tree Cabo Marques, Acapulco, Mexico

Secrets Maroma Beach Riviera Cancun, Playa del Carmen, Mexico

New Five Diamond Restaurants (8):

The Restaurant at Meadowood, St. Helena, Calif.

Acadia, Chicago, Ill.

Grace Restaurant, Chicago, Ill.

Sixteen, Chicago, Ill.

Per Se, New York, N.Y.

Restaurant La Tanière, Québec, Canada

Restaurant Le Patriarche, Québec, Canada

Cocina de Autor, Playa del Carmen, Mexico

AAA inspectors collectively visit some 1,200 hotels and restaurants each week, allowing them to identify emerging trends in the industry. “At the ultra-luxury hotel level we’ve noted a move toward minimalism in design but not overall experience,” said Michael Petrone, director, AAA Tourism Information Development, “and an emphasis on privacy and intimacy with options like in-room fitness, private butler service and spa-like bathrooms. Guests enjoy highly personalized, learning-oriented experiences worthy of immediate sharing through digital channels.”

Inspectors have also observed a continuing evolution in the nature of fine dining. “Reservations are increasingly hard to get as formality is reduced in favor of greater creativity and attention to food sourcing,” said Petrone. “Innovative chefs handcraft artisanal menus featuring local, fresh and healthy ingredients. Increasingly educated guests focus more on the quality and origin of cuisine rather than complex presentations. A knowledgeable staff that can facilitate a memorable dining experience is paramount.”

“Attaining the Five Diamond rating is not an easy undertaking,” said Petrone. “Establishments at this level must consistently provide an unparalleled guest environment and experience.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Inspectors meticulously evaluate guest services and physical attributes, closely examining the level of competence, refinement and hospitality, from reservations to checkout for hotels and from seating to presentation for restaurants.

Noteworthy for 2014:

  • Chicago gained three Five Diamond restaurants: Acadia, Grace Restaurant and Sixteen, bringing its total to seven, on par with New York City.
  • California and New York each gained one Five Diamond restaurant, bringing their totals to eight and keeping them tied for states with the greatest number.
  • California and Quintana Roo, Mexico, were the only states to gain both a Five Diamond hotel and a Five Diamond restaurant.
  • Canada and Mexico both gained three Five Diamond establishments per country.
  • One hotel, The Broadmoor in Colorado Springs, Colo., has maintained the Five Diamond Rating for 38 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations.
  • The restaurant with the longest consecutive Five Diamond tenure, 26 years, since 1988, is The Inn at Little Washington Dining Room in Washington, Va.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit AAA.com/Diamonds.

About AAA Inspections

For 78 years AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA operates the only rating system covering the U.S., Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the eTourBook® guides and AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Hotel Images

Four Seasons Hotel Toronto, Toronto, Ontario

Chateau du Sureau, Oakhurst, CA

Montage Deer Valley, Park City, Utah

Restaurant Images

Grace Restaurant, Chicago

Sixteen, Chicago

The Restaurant at Meadowood, St. Helena, CA

Heather Hunter(HEATHROW, FL, November 19, 2013) As millions of Americans prepare to celebrate Thanksgiving with loved ones, AAA reminds motorists to take the following safety precautions as the holiday season kicks off: drive only while drug and alcohol-free, select a designated driver for the evening, plan to take a cab or stay with a friend.

AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result. PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice.  Once there, AAA encourages visitors to Take the Pledge to drive drug and alcohol-free.

While not a nationwide program, a number of AAA clubs offer safe ride services on select dates for members and nonmembers. This service is not available everywhere. AAA strongly encourages motorists to pick a designated driver before they head out for any Thanksgiving celebrations.

*Please note availability is subject to change without notice.

AAA Clubs Currently Offering a Safe Ride Program for Thanksgiving (November 28)

Towing Programs:

  • The Auto Club Group (Statewide in Florida, Georgia and Tennessee. Program is called “Tow-to-Go”, available)
  • AAA South Dakota (Sioux Falls, Rapid City, Mitchell and Yankton)
  • AAA Oklahoma (Metro Tulsa, Metro Oklahoma City, Shawnee, Bartlesville, Enid, Muskogee, Tahlequah, Ardmore and Lawton)
  • AAA Northern California (in all club territories)
  • AAA Nevada (Statewide)
  • AAA Utah (Statewide)
  • AAA Arizona (Statewide/program runs Nov. 27 6 p.m.- 6 a.m., Nov 28)
  • AAA Tidewater (Greater Hampton Roads area : Cities of Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk, Newport News, Hampton, Poquoson, Yorktown and Williamsburg, VA)
  • AAA Northwest Ohio (available in Lucas, Fulton, Wood, Henry, Williams, Defiance, Paulding and Ottawa counties/ Nov. 27-28, 6 p.m.- 6 a.m. )

Taxi Ride Programs:

  • AAA Allied Group in Ohio has a program called “ArriveSafe”. It provides cab rides for Montgomery County residents only.  AAA has no call center involvement- local motorists must dial 449-9999.

For a comprehensive list of other community programs listed state by state, please visit AAA’s DUI Justice Link Website.

Ginnie PritchettORLANDO, Fla., (October 24, 2013) – As many people are preparing their best Halloween costume or trick or treating routes, AAA strongly encourages all motorists to arrange a safe ride home before they partake in any festivities.

AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result.  PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice.  Once there, AAA encourages visitors to Take the Pledge to drive drug and alcohol-free.

While not a nationwide program, a number of AAA clubs offer safe ride programs on select dates for members and nonmembers. This service is not available everywhere. AAA strongly encourages family and friends to pick a designated driver before they head out for any Halloween celebrations.

AAA Clubs Currently Offering a Tipsy Tow Program for Halloween (October 31, 2012)*

  •  The Auto Club Group (Statewide in Florida, Georgia and Tennessee. Program is called “Tow-to-Go”)
  • AAA New Jersey Automobile Club (Morris, Essex and Union counties)
  • AAA Northern California (in all club territories)
  • AAA Nevada ( Statewide)
  • AAA Utah (Statewide)
  • AAA Arizona (Program available statewide on November 1 only)
  • AAA Tidewater (Greater Hampton Roads area : Cities of Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk, Newport News, Hampton, Poquoson, Yorktown and Williamsburg, VA)

*Please note availability is subject to change without notice

For a comprehensive list of other community programs listed state by state, please visit AAA’s DUI Justice Link website.

Ginnie PritchettORLANDO, Fla., (August 28, 2013) – Whether you are one of the 34.1 million Americans with plans to travel this Labor Day weekend  or celebrating locally, AAA strongly encourages you to arrange a safe ride home before partaking in any festivities.

Additional Resources

AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result.  PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice.  Once there, AAA encourages visitors to Take the Pledge to drive drug and alcohol-free.

While not a nationwide program, a number of AAA clubs offer a safe ride program on select dates for members and nonmembers. This service is not available everywhere. AAA strongly encourages family and friends to pick a designated driver beforethey head out for any Labor Day celebrations.

*Please note availability is subject to change without notice

AAA Clubs Currently Offering a Safe Ride Program for Labor Day (September 2)

  • The Auto Club Group (Statewide in Florida and Georgia and Tennessee. Program is called “Tow-to-Go”)
  • AAA Northwest Ohio ( available in Lucas, Fulton, Wood, Henry, Williams, Defiance, Paulding and Ottawa counties)
  • AAA New Jersey Automobile Club (Morris, Essex and Union counties)
  • AAA Arizona (statewide)
  • AAA South Dakota (Sioux Falls, Rapid City, Mitchell and Yankton)
  • AAA Oklahoma (Metro Tulsa, Metro Oklahoma City, Shawnee, Bartlesville, Enid, Muskogee, Ardmore, Tahlequah and Lawton)

For a comprehensive list of other community programs listed state by state, please visit AAA’s DUI Justice Link Website

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