Posts Tagged ‘GM’

Heather HunterAAA supports calls for higher penalties, increased transparency and more stringent oversight

Washington, D.C., (September 16, 2014) – AAA released the following statement in response to today’s Senate Commerce Committee hearing that focused on the vehicle safety recall process and the committee’s broader oversight of the National Highway Traffic Safety Administration (NHTSA).

“There is plenty of blame to go around with both failures by automakers and missteps by regulators at NHTSA which failed to protect the public as evidence mounted of potential dangers in many GM vehicles,” said AAA Chief Operating Officer Marshall L. Doney. “The time for finger pointing has passed, and now we must focus on ensuring that a problem of this magnitude never again threatens road safety.”

“Congress has for too long failed to fund NHTSA’s investigation department and the agency desperately needs those resources to fulfill its public mission,” continued Doney. “New funding for NHTSA must be tied to necessary reforms that ensure that tax dollars are spent on conducting effective investigations that identify critical safety defects before lives are lost.”

“NHTSA’s fines on automakers must fit the severity of violations that threaten road users, and AAA supports raising the limit on these fines immediately from $35 million to $300 million,” continued Doney. “Efforts by automakers to oppose this increase are disappointing and yet again puts profits before safety.”

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Heather HunterORLANDO, Fla., (July 17, 2014) – “Today’s Senate Commerce hearing again sheds light on the unacceptable failure of GM executive management to adequately oversee and respond to early warning signals of potential vehicle safety problems. AAA acknowledges GM’s recent steps to transform its corporate culture by implementing new protocols and procedures intended to help prevent similar crises in the future. However, it is clear more must be done to restore public trust in the recall process, repair compromised vehicles and compensate motorists who have been impacted by GM’s failure to protect their safety. This includes a thorough examination of the existing regulatory structure, and putting in place any changes deemed necessary.”

“AAA continues to support efforts by Congress to raise the maximum fine that NHTSA can levy on automakers, along with legislation introduced by Senators Markey and Blumenthal calling for increased transparency in the recall process. These steps should be taken immediately, and Congress should further use its authority to identify additional ways to help ensure that a tragedy such as this is never allowed to occur again.”

Yolanda CadeORLANDO, Fla., (June 20, 2014) –“General Motors’ steps to change its corporate culture and take responsibility for failing their customers are essential. However, with more than 20 million vehicles recalled this year, General Motors (GM) CEO Mary Barra’s congressional testimony related to the status of recall repairs was very disturbing. Millions of motorists remain at risk, yet GM has only shipped 400,000 parts for recalled vehicles.  GM must take steps to ensure the millions of motorists who own unsafe vehicles understand the severity of the issue and the need to have their vehicle fixed. The volume of recent recalls may result in a “so-what” attitude among many consumers who have not experienced problems with their vehicle.

With only 4,300 GM dealers in the U.S. tasked with making millions of warranty repairs, these critical safety repairs could be significantly backlogged.  With an issue like this, days delayed can equal lives lost. Independent repair shops number in excess of 80,000 in the U.S. and many consumers already turn to them to assist with vehicle maintenance and repair needs.  GM could look to work with the independent repair network for some of the simpler recalls, thus allowing GM dealers to focus on the more critical recall work.”

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since it’s founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA Statement from CEO Bob Darbelnet

June 5th, 2014 by AAA

Heather HunterAAA Reaction to General Motors Internal Investigation Report

ORLANDO, Fla., (June 5, 2014) – “The complete Valukas report examining General Motors’ failures related to its ignition switch recall describes at least 11 instances in which GM was negligent in addressing the issue, and documents consistent patterns of misconduct and poor judgment by GM employees that put consumers unknowingly at risk for more than a decade.

The company had repeated opportunities to take appropriate measures to remedy the problem, but did not act. On at least two occasions, GM refused to accept the findings of outside investigations, including those of a trooper with the Wisconsin state police and the Indiana University Transportation Research Center. In addition, undocumented changes to the defective switch made ultimate identification of the issue all the more difficult.

AAA is encouraged by the announcement that General Motors accepts responsibility for the deadly delayed recall, and GM’s promise to aggressively address future safety issues. However, the report also reveals a corporate culture that placed business interests above the safety of consumers. A systemic reluctance to raise and react to critical safety concerns at GM reflects an ingrained culture that could require years to fully eradicate.

While the Valukas report provides valuable insight into the root causes of GM’s delayed ignition switch recalls, the report itself will not bring about change. AAA believes that GM’s promise of reform should be supplemented with greater federal oversight of the recall system.”

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA Statement from CEO Bob Darbelnet

May 20th, 2014 by AAA

Yolanda CadeGM Recall Reinforces Disturbing Level of Risk for Motorists Behind the Wheel

“AAA acknowledges the step taken by General Motors (GM) today to recall 2.42 million more U.S. vehicles with safety failures that could put motorists in harm’s way.  However, today’s action also highlights the disturbing number of potential hazards to drivers behind the wheel that have come to light this year.  It is distressing to note that GM has so far recalled close to 15 million vehicles in 2014, which is nearly equal to the total vehicles (15.6 M) all manufacturers sold in the U.S.in 2013 alone.  AAA believes last week’s $35 million fine assessed to GM for delays in taking action with ignition interlocks that have been attributed to the deaths of 13 motorists does not send a strong enough message. GM and other automakers need to clearly understand that risking consumer lives is unacceptable and the costs for doing so must be appropriately severe. AAA supports the proposal to increase the maximum fine NHTSA can impose from $35 million to $300 million.”

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