Posts Tagged ‘Mobile Battery Service’

Mariam Ali Contact TileAmerican drivers are unprepared for emergency breakdown situations

ORLANDO, Fla. (May 11, 2017) – This summer, AAA expects to rescue 7 million American drivers, with the majority facing battery, lock and tire-related issues. This number could soar higher, with a AAA survey revealing that 4 out of 10 American drivers are unprepared for emergency breakdown situations. With three-quarters of family travelers planning to travel by car to their favorite vacation spot, AAA reminds drivers to take the necessary precautions to ensure they are well prepared for a safe road trip.  

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“Summer heat takes a toll on vehicles, causing overheating engines, tire blowouts and dead batteries,” said Cliff Ruud, AAA’s managing director of AAA Automotive. “Having a disabled vehicle is a stressful and dangerous situation, which is why AAA urges drivers to stock an emergency kit, have their battery tested and inspect tires to make certain their cars are in road-ready condition.”

Unfortunately, AAA has found that many drivers are unprepared for roadside emergencies. Survey data shows that two-thirds of American drivers have never proactively had their car battery tested, 1 in 5 do not know how to change a tire and 4 in 10 do not carry an emergency kit in their vehicle.

Other findings from AAA’s 2017 roadside assistance data show:

  • Dead batteries, flat tires and vehicle lockouts are top reasons that members call AAA during the summer.
  • While more than half of members’ problems are resolved at the roadside by AAA, more than 3 million drivers will experience significant vehicle issues this summer that require a tow to a repair facility.
  • With low-profile tires and the elimination of spare tires, many newer vehicles are especially susceptible to roadside trouble.

“Roadside breakdowns continue to rise each year and can be a safety hazard for everyone on the road,” continued Ruud. “AAA is ready to help when vehicle troubles leave you stranded, however, travelers can minimize their risk by planning ahead and preparing properly.”

AAA offers the following tips to help avoid common roadside problems:

  • Schedule a checkup. Take your vehicle to a trusted repair facility to perform any needed maintenance before heading out. Oil changes, fluid level checks, battery tests and tire inspections go a long way toward reducing the chances of a breakdown. AAA’s Mobile Battery Service offers free battery testing for AAA members.
  • Pack an emergency kit. Every vehicle should be equipped with a well-stocked emergency kit that includes a mobile phone and car charger, a flashlight with extra batteries, a first-aid kit, a basic toolkit with tire pressure gauge and adjustable wrench, windshield washer solution, jumper cables and emergency flares or reflectors, drinking water, extra snacks and food for travelers and pets.
  • Prevent lockouts. Always take keys when exiting the car and bring a spare car key on every trip. Avoid exposing keyless-entry remote or smart keys to water and always replace the key or fob battery when recommended by the vehicle manufacturer.

Additionally, AAA reminds drivers to take the following safety precautions on the road:

  • Drive distraction-free. Do not text or engage in distracting activities while driving, including interacting with a cell phone, talking with passengers or looking at other objects in the vehicle.
  • Comply with the Move Over Law. Observe the Move Over Law when law enforcement or emergency vehicles are on the side of the road. Change lanes or slow down to give sufficient clearance. This is the law in all 50 states.
  • Pull out of the traffic lanes if your car breaks down. If faced with a vehicle emergency, safely steer your car off the roadway. Turn on the emergency flashers to alert other drivers and exit the vehicle on the side facing away from traffic if possible. Once everyone is in a safe location, request assistance from a road service provider.

Before hitting the road, AAA recommends that drivers download the free AAA Mobile app for iPhone, iPad, Android and Apple Watch. Travelers can use the app to request AAA roadside assistance, route a trip, find the lowest gas prices, access exclusive member discounts, book a hotel, and more. AAA members can also track the location of their assigned service vehicle in real time with Service Tracker. Learn more at AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.

ORLANDO, Fla., January 21, 2011

AAA has expanded its suite of mobile offerings with the launch of an Android-compatible version of its AAA Roadside app.

Christie HydeThe free app allows AAA members to request roadside assistance from the nation’s largest motor club without even placing a call.

Users do not have to worry if they are unable to provide an address or location of where they are broken down, because the AAA Roadside app utilizes the phone’s GPS to transmit their location directly to AAA Roadside Assistance.

“AAA is committed to developing new and innovative ways to better meet the needs of its members,” said Marshall L. Doney, vice president, AAA Automotive and Financial Services. “Breakdowns are never a pleasant experience, but mobile offerings such as the AAA Roadside app can help AAA locate members quickly and be prepared to try to resolve their car trouble on-site so we can get them back on the go.”

The AAA Roadside app debuted in 2009 with an iPhone-compatible version that has been downloaded a half million times. In addition to a redesigned user interface, the app includes several new features.

AAA Roadside now offers a Battery Quote Calculator that instantly provides AAA member pricing on replacement batteries offered through AAA’s Mobile Battery Service. After entering the vehicle’s year, make, model and engine size, AAA members receive battery pricing and can choose to have their battery replaced by one of AAA’s roadside problem-solvers. If they do so, the pricing and part number are submitted automatically with their request for AAA Roadside Assistance.

AAA members also can register up to eight vehicles to their app profile, which is sent automatically with roadside assistance requests to aid AAA’s roadside problem-solvers in quickly locating members in need of rescue.

Additionally, the app enables users to locate nearby AAA Approved Auto Repair facilities should their car trouble require a tow to a repair shop, and they are in need of recommendations of where to go. AAA Approved Auto Repair facilities are inspected by AAA and must meet and maintain tough professional standards for training, cleanliness, customer service and equipment. Customers of Approved shops are surveyed on an ongoing basis, and the shop must maintain a customer satisfaction index of 90 percent or higher.

The AAA Roadside app is only the latest in a suite of free mobile offerings by the nation’s largest motor club. The AAA Discounts app, available for iPhone and Android, uses GPS technology to display nearby AAA Show Your Card & Save locations. AAA TripTik Mobile, available for iPhone, provides AAA’s mapping and travel planning tools on a phone in addition to being the first free app to offer updated gas prices at stations near the user’s location.

AAA Mobile Web can be accessed from any web-enabled smartphone and allows members to submit a request for AAA Roadside Assistance, receive a battery quote and locate AAA offices, AAA Show Your Card & Save locations, AAA Approved Auto Repair facilities and AAA Approved and Diamond Rated Lodgings and Restaurants.

Sprint mobile customers can take advantage of AAA FindMe, a free service for AAA members that allows a GPS-enabled mobile phone to transmit their location directly to AAA when requesting roadside assistance. AAA members can register their Sprint mobile phone number at AAA.com/AAAFindMe.

As North America’s largest motoring and leisure travel organization, AAA provides more than 52 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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