Posts Tagged ‘Public Speaker’

Most U.S. Drivers Leery of Auto Repair Shops

December 1st, 2016 by Jessica Souto

Mariam Ali Contact TileAAA advises that finding a trusted mechanic is more important than ever

ORLANDO, Fla. (December 1, 2016) – According to a new AAA survey, two out of three U.S. drivers do not trust auto repair shops in general – citing overcharges, recommendations for unnecessary services and poor past experiences for their lack of confidence. However, the survey also reveals that the majority (64 percent) of U.S. drivers have singled out an auto repair shop that they do trust, suggesting that consumers have prioritized finding a reliable mechanic in an industry with imperfect reputation. AAA urges all drivers to identify a reputable repair facility well before one is needed.

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“To minimize the stress associated with vehicle repair and maintenance, it is critical that drivers find an honest repair shop that they can trust with their vehicle,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “AAA found that one-third of U.S. drivers – 75 million motorists in total – have yet to find a trusted repair facility, leaving them vulnerable when trouble strikes.”

With today’s cars collecting a variety of data about the health of the vehicle, drivers need a trusted repair facility more than ever. “Connected cars” with built-in diagnostic capabilities can alert drivers to vehicle trouble and help repair shops quickly and accurately address issues. Unsurprisingly, given concerns around data security, AAA found that the majority of U.S. drivers want the ability to direct their vehicle’s data to the repair shop of their choice – the trusted facility with whom they have built a relationship.

Additional findings from the survey include:

  • The top reasons that U.S. drivers do not trust repair shops are:
    • Recommending unnecessary services (76 percent)
    • Overcharging for services (73 percent)
    • Negative past experiences (63 percent)
    • Concerns that the work will not be done correctly (49 percent)
  • Older drivers are more likely to trust auto repair shops than younger drivers.
    • Baby Boomers are twice as likely than younger generations to fully trust auto repair facilities in general, with one-in-five reporting they “totally trust” the industry.
    • Baby Boomers (76 percent) are also more likely to have a chosen auto repair shop that they trust compared to Millennials (55 percent) and Gen-Xers (56 percent).

“As a service to our members and the general public, the AAA Approved Auto Repair program is designed to help drivers identify trustworthy repair shops,” Nielsen continued. “Facilities meet AAA standards by undergoing a rigorous investigation conducted by Automotive Service Excellence certified inspectors, including quarterly inspections and annual re-certifications that ensures high professional standards for technical training, equipment, cleanliness and customer service. Plus, if something does go wrong, AAA steps in to arbitrate any issues on behalf of its members.”

To find a trustworthy auto repair shop, AAA suggests that drivers:

  • Look for a repair shop before issues occur. Ask family and friends for recommendations and visit AAA.com/autorepair to locate an AAA Approved Auto Repair facility near you.
  • Research potential repair shops and find out how long they have been in business. This can be a good indicator of shop quality. Also, look into how they deal with consumer complaints. The Better Business Bureau, State Department of Consumer Affairs or attorney general’s office can provide those complaints.
  • Visit the auto repair shop for a minor job such as an oil change or tire rotation. While waiting, talk with shop employees and inspect the shop’s appearance, amenities, technician credentials, and parts and labor warranty. If you find the service to be good, stick with them. Build a relationship with the technician so they can get to know you and your vehicle.

AAA’s Approved Auto Repair (AAR) program was created more than 35 years ago and includes nearly 7,000 facilities across North America. Once a shop meets AAA’s high standards, including certifications, technical training, cleanliness, insurance requirements, it becomes part of the AAR program where it’s re-inspected annually and monitored for customer satisfaction. AAA members receive several unique benefits by selecting an AAR facility, including priority service, a 24-month/24,000-mile warranty, discounts on repairs, free inspections, AAA assistance with dispute resolutions and more.

For additional information about the survey, including a fact sheet and infographics, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallSprint pays AAA Classic renewal fees for customers;
AAA members get Unlimited Freedom for just $35 per month per line for a family of four

ORLANDO, Fla., and OVERLAND PARK, Kan. – Oct. 13, 2016 – Sprint (NYSE: S) and AAA have deepened their 15-year relationship to bring additional benefits to AAA’s more than 50 million U.S. members. Beginning immediately, AAA members can receive significant benefits from Sprint, including payment of AAA Classic membership renewal fees and discounts on Sprint’s unlimited calling plans.

Under the new agreement, Sprint will renew the AAA Classic membership for primary and associate members as long as they remain eligible Sprint customers and register at www.Sprint.com/AAA. Sprint will also offer the Unlimited Freedom rate plan to AAA members for just $35 per line a month for four lines – a $5 monthly discount per line. As the most inexpensive unlimited data plan, Sprint’s Unlimited Freedom gives customers unlimited talk, text and data with no access charges or hidden fees. It includes unlimited mobile optimized streaming videos, gaming and music and unlimited 4G LTE data for most everything else.1

Additional benefits of the relationship:

  • AAA members receive a 10 percent discount on all other applicable Sprint rate plans.
  • Sprint customers who are also AAA members will receive a 25 percent discount on eligible accessories.
  • Sprint customers who are also AAA members will receive free access to the Sprint Family Locator2 app, providing the ability to locate a family member’s registered phone. With the app, users can see a loved one’s last available location on a map and receive notifications as soon as they get home.3
  • Sprint will also provide customers easy access on new Android devices to the AAA Mobile app featuring lowest gas prices, member discounts, access to roadside assistance, and AAA’s exclusive travel information, including diamond ratings for hotels and restaurants.

“We are proud of our long relationship with Sprint, and this newly enhanced program will provide our members discounted access to the latest in digital technology,” said Marshall Doney, president and CEO of AAA. “These new mobile technologies, together with free AAA membership renewals, will help members to stay connected with their friends and families and to important roadside assistance help when they need it.”

“Sprint and AAA share the mutual goal of keeping our customers safe, secure and connected when it matters most,” said Marcelo Claure, Sprint CEO. “We are delighted to have this opportunity to ensure our customers have easy access to the important benefits of AAA membership, including roadside assistance and travel discounts. For me, this is much more than just another discount program – it gives Sprint the ability to provide peace of mind for families that count on us.”

For more information or to sign up for this offer, please visit: www.sprint.com/AAA.

About AAA

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel, and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

About Sprint

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 59.4 million connections as of June 30, 2016, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

1All while on the Sprint network. Mobile optimized: video streams at up to 480p+ resolution, music at up to 500kbps, streaming cloud gaming at up to 2mbps. Data deprioritization applies during times of congestion. Requires ebill. Prices shown are with AutoPay. Other monthly charges apply.

2 Must register for offer at sprint.com/AAA within 30 days of activation and before downloading Sprint Family Locator App. Free service will discontinue if Sprint service or AAA membership is cancelled.

3 Sprint does not guarantee service or location accuracy. Location info could be delayed, inaccurate, interrupted based on a variety of conditions.

Speeding One of Top Deadly Mistakes Made by Teen Drivers

October 12th, 2016 by Jessica Souto

Tamra JohnsonAAA identifies the top mistakes teens make when learning to drive

WASHINGTON (October 12, 2016) – Over the past five years, teen drivers were involved in nearly 14,000 fatal crashes and more than 4,200 of those crashes involved speeding. According to a new AAA survey of driving instructors, speeding is one of the top three mistakes teens make when learning to drive. With 65 percent of those instructors also reporting that parents today are worse at preparing their teens to drive compared to a decade ago, AAA cautions parents that their involvement is key to preventing deadly mistakes behind the wheel.

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“Nearly two-thirds of people injured or killed in a crash involving a teen driver are people other than the teen,” said Bill Van Tassel, AAA’s manager of Driver Training Operations. “Involved parents really can help save lives, so it’s important for parents to coach their teens to slow down, as well as to avoid other common mistakes.”

In the survey, Skills of Novice Teen Drivers, 142 driving instructors revealed the top three mistakes teens make when learning to drive:

  • Poor Visual Scanning: Driving with tunnel vision and not properly scanning the road for risks or hazards.
  • Speeding: Traveling over posted speed limits or too fast for road conditions.
  • Distraction: Interacting with a cell phone, talking with passengers or looking at other objects in the vehicle.

“We all know that the combination of inexperience and risk taking can be a deadly one,” said Jennifer Ryan, director of State Relations for AAA. “Parents need to understand the common mistakes teens are making and take the time to help their teens learn how to stay safer on the road when they are learning to drive.”

In addition to revealing that parents today are worse at preparing their teens to drive than they were 10 years ago, driving instructors report that parents often set a bad example through their own behaviors. A recent survey from the AAA Foundation for Traffic Safety found that drivers aged 35-55 commonly report dangerous behaviors when behind the wheel.

  • 77 percent of drivers aged 35-55 reported talking on a cell phone while driving, compared to 68 percent of teen drivers.
  • A similar proportion of teens and drivers aged 35-55 reported driving 15 mph over the speed limit on a freeway (45 percent and 46 percent, respectively).

“Parents play a major role in keeping our roads safe,” continued Ryan. “Most teens are learning important driving skills from watching their parents and they are picking up bad behaviors along with the good ones. So it’s up to today’s parents to set a good example. It may end up saving their children’s lives.”

Past research shows that teens with parents who impose stricter driving limits reported fewer crashes and traffic violations. AAA recommends parents stay actively involved in coaching their teens through the learning-to-drive process by:

  • Having conversations early and regularly about the dangers of speeding and distraction.
  • Taking the time to practice driving with their teens in varying conditions.
  • Adopting and enforcing a parent-teen driving agreement that sets family rules for the road.
  • Leading by example and minimizing distractions and speeding when they are driving.

AAA also recommends that teens preparing for the responsibility of driving should enroll in a driver education program that teaches how to avoid driver distraction and other safety skills. Resources to help parents choose a class and coach their teen through the learning-to drive process can be found on AAA’s award-winning website TeenDriving.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

U.S. Drivers Waste $2.1 Billion Annually on Premium Gasoline

September 20th, 2016 by Jessica Souto

ErinSteppAAA testing shows no benefit to splurging on premium fuel when not required by the manufacturer

ORLANDO, Fla. (September 20, 2016) – According to new AAA research, American drivers wasted more than $2.1 billion dollars in the last year by using premium-grade gasoline in vehicles designed to run on regular fuel. With 16.5 million U.S. drivers having used premium fuel despite the vehicle manufacturer’s recommendation in the last 12 months, AAA conducted a comprehensive fuel evaluation to determine what, if any, benefit the practice offers to consumers. After using industry-standard test protocols designed to evaluate vehicle performance, fuel economy and emissions, AAA found no benefit to using premium gasoline in a vehicle that only requires regular-grade fuel.

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“Drivers see the ‘premium’ name at the pump and may assume the fuel is better for their vehicle,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “AAA cautions drivers that premium gasoline is higher octane, not higher quality, and urges drivers to follow the owner’s manual recommendations for their vehicle’s fuel.”

In partnership with the Automobile Club of Southern California’s Automotive Research Center, AAA tested 87-octane (regular) and 93-octane (premium) gasoline in vehicles equipped with a V-8, V-6 or I4 engine designed to operate on regular-grade fuel. To evaluate the effects of using a higher-octane fuel when it’s not required by the manufacturer, each vehicle was tested on a dynamometer, which is essentially a treadmill for cars that is designed to measure horsepower, fuel economy and tailpipe emissions when using both fuel types and variety of driving conditions. The laboratory testing found no significant increases in any tested category, indicating the practice of using premium gasoline when it’s not required for the vehicle offers no advantage.

“AAA’s tests reveal that there is no benefit to using premium gasoline in a vehicle that requires regular fuel,” said Megan McKernan, manager of the Automobile Club of Southern California’s Automotive Research Center. “Premium gasoline is specifically formulated to be compatible with specific types of engine designs and most vehicles cannot take advantage of the higher octane rating.”

To understand the magnitude of the issue, AAA surveyed U.S. drivers to understand what type of fuel their vehicles require and the frequency at which they upgrade to premium fuel. Results reveal:

  • Seventy percent of U.S. drivers currently own a vehicle that requires regular gasoline, while 16 percent drive vehicles that require premium fuel. The remaining 14 percent own a vehicle that requires mid-grade gasoline (10 percent) or uses an alternative energy source (4 percent).
  • In the last 12 months, 16.5 million U.S. drivers unnecessarily used premium-grade gasoline in their vehicle at least once. On average, those that upgraded to premium gasoline did so at least once per month.
  • In the last 12 months, U.S. drivers unnecessarily used premium gasoline in their vehicle more than 270 million times.

“When it comes to gasoline, ‘premium’ does not mean ‘better’ if your vehicle doesn’t require it,” continued Nielsen. “Drivers looking to upgrade to a higher quality fuel for their vehicle should save their money and select a TOP TIER™ gasoline, not a higher-octane one.”

Previous AAA research found that fuel quality varies significantly among gasoline retailers and that using a gasoline that meets TOP TIER standards can result in 19 times fewer engine deposits, increase vehicle performance and improve fuel economy. To protect vehicle investments, AAA urges drivers to use the appropriate gasoline as determined by their car’s manufacturer (regular or premium) that meets TOP TIER standards for engine cleanliness and performance.

To calculate the total annual cost of using premium gasoline when not required by the vehicle manufacturer, AAA conducted a comprehensive analysis that included a U.S. consumer survey, Federal Highway Administration data, per-gallon costs of premium gasoline and regular gasoline and the average number of fill-ups annually. All testing was conducted at the Automotive Club of Southern California’s Automotive Research Center in Los Angeles, California, using an industry-standard chassis dynamometer, emissions test equipment and Environmental Protection Agency driving cycles. All gasoline used for testing was EPA Tier III certification fuel with ten percent ethanol content in both regular and premium grades. Certified test fuel was used to remove variability in fuel quality and additives. For this study, AAA did not evaluate the effects of using regular fuel in an engine that requires premium gasoline.

For additional information about premium fuel, including the full test report and fact sheet, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

ErinSteppExpert in traffic safety research takes the driver’s seat

WASHINGTON (September 12, 2016) – Dr. C. Y. David Yang, a leading expert in transportation and traffic safety research, has been selected to be the new executive director of the AAA Foundation for Traffic Safety. Dr. Yang joins the Foundation after having served most recently as the Human Factors Team Leader with the Federal Highway Administration, part of the U.S. Department of Transportation, where he transformed the Human Factors Laboratory into a world-class research facility with state-of-the-art tools and top-notch researchers.

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“Dr. Yang is uniquely qualified to lead the AAA Foundation for Traffic Safety as it heads into its 70th year,” said AAA Foundation Board of Trustees Chairman Mark A. Shaw. “The Foundation has established a strong reputation for important research that informs efforts to reduce traffic crashes, injuries and deaths, and I am confident that Dr. Yang’s experience and deep commitment to traffic safety will increase the Foundation’s impact as a leading safety research organization.”

Dr. Yang is well known and highly regarded in national and international transportation communities, chairing the Users Performance Section of the National Academies’ Transportation Research Board and serving on the editorial boards of two noted transportation journals. A prominent and award-winning transportation expert, Dr. Yang has published more than 40 journal articles, conference papers, and government reports on subjects related to transportation safety, operations, and Intelligent Transportation Systems. Dr. Yang earned his BS, MS and Ph.D. in civil engineering at Purdue University.

“I look forward to joining and working with the respected team of researchers at the AAA Foundation for Traffic Safety in the near future,” said Dr. Yang. “I am proud to have the opportunity to lead this organization that is dedicated to improving safety on our nation’s roadways.”

“Dr. Yang assumes the leadership of the Foundation at an important time,” Shaw said. “The Foundation is conducting valuable research in areas including impaired and distracted driving, teen and senior drivers and other important topics,” continued Shaw. “Under Dr. Yang’s leadership, the Foundation will continue to provide innovative insights to increase the Foundation’s and AAA’s impact on safety.”

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c)(3) not-for-profit, publicly-supported charitable research and educational organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded more than 300 research projects designed to discover the causes of traffic crashes, prevent them and minimize injuries when they do occur. For additional information on AAA Foundation research and findings, visit AAAFoundation.org and NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

ErinSteppAAA Tests Reveal Automatic Emergency Braking Systems Vary Significantly

ORLANDO, Fla (August 24, 2016) – New test results from AAA reveal that automatic emergency braking systems — the safety technology that will soon be standard equipment on 99 percent of vehicles — vary widely in design and performance. All the systems tested by AAA are designed to apply the brakes when a driver fails to engage, however, those that are designed to prevent crashes reduced vehicle speeds by nearly twice that of those designed to lessen crash severity. While any reduction in speed offers a significant safety benefit to drivers, AAA warns that automatic braking systems are not all designed to prevent collisions and urges consumers to fully understand system limitations before getting behind the wheel.

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“AAA found that two-thirds of Americans familiar with the technology believe that automatic emergency braking systems are designed to avoid crashes without driver intervention,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “The reality is that today’s systems vary greatly in performance, and many are not designed to stop a moving car.”

In partnership with the Automobile Club of Southern California’s Automotive Research Center, AAA evaluated five 2016 model-year vehicles equipped with automatic emergency braking systems for performance within system limitations and in real-world driving scenarios that were designed to push the technology’s limits. Systems were tested and compared based on the capabilities and limitations stated in the owner’s manuals and grouped into two categories — those designed to slow or stop the vehicle enough to prevent crashes, and those designed to slow the vehicle to lessen crash severity. After more than 70 trials, tests reveal:

  • In terms of overall speed reduction, the systems designed to prevent crashes reduced vehicle speeds by twice that of systems that are designed to only lessen crash severity (79 percent speed reduction vs. 40 percent speed reduction).
  • With speed differentials of under 30 mph, systems designed to prevent crashes successfully avoided collisions in 60 percent of test scenarios.
    • Surprisingly, the systems designed to only lessen crash severity were able to completely avoid crashes in nearly one-third (33 percent) of test scenarios.
  • When pushed beyond stated system limitations and proposed federal requirements, the variation among systems became more pronounced.
    • When traveling at 45 mph and approaching a static vehicle, the systems designed to prevent crashes reduced speeds by 74 percent overall and avoided crashes in 40 percent of scenarios. In contrast, systems designed to lessen crash severity were only able to reduce vehicle speed by 9 percent overall.

“Automatic emergency braking systems have the potential to drastically reduce the risk of injury from a crash,” said Megan McKernan, manager of the Automobile Club of Southern California’s Automotive Research Center. “When traveling at 30 mph, a speed reduction of just 10 mph can reduce the energy of crash impact by more than 50 percent.”

In addition to the independent testing, AAA surveyed U.S. drivers to understand consumer purchase habits and trust of automatic emergency braking systems. Results reveal:

  • Nine percent of U.S. drivers currently have automatic emergency braking on their vehicle.
  • Nearly 40 percent of U.S. drivers want automatic emergency braking on their next vehicle.
    • Men are more likely to want an automatic emergency braking system in their next vehicle (42 percent) than female drivers (35 percent).
  • Two out of five U.S. drivers trust automatic emergency braking to work.
    • Drivers who currently own a vehicle equipped with automatic emergency braking system are more likely to trust it to work (71 percent) compared to drivers that have not experienced the technology (41 percent).

“When shopping for a new vehicle, AAA recommends considering one equipped with an automatic emergency braking system,” continued Nielsen. “However, with the proliferation of vehicle technology, it’s more important than ever for drivers to fully understand their vehicle’s capabilities and limitations before driving off the dealer lot.”

For its potential to reduce crash severity, 20 automakers representing 99 percent of vehicle sales have committed to making automatic emergency braking systems standard on all new vehicles by 2022. The U.S. Department of Transportation said this voluntary agreement will make the safety feature available on new cars up to three years sooner than could be achieved through the formal regulatory process. According to the National Highway Traffic Safety Administration, rear-end collisions, which automatic emergency braking systems are designed to mitigate, result in nearly 2,000 fatalities and more than 500,000 injuries annually. Currently, 10 percent of new vehicles have automatic emergency braking as standard equipment, and more than half of new vehicles offer the feature as an option.

AAA’s testing of automatic emergency braking systems was conducted on a closed course at the Auto Club Speedway in Fontana, California. Using instrumented vehicles and a state-of the-art robotic “soft car” that allowed for collisions without vehicle damage, AAA collected vehicle separation, speed and deceleration data in a variety of crash scenarios designed to mirror real-world driving conditions. The testing was designed to build on previous testing by the Insurance Institute for Highway Safety. For additional information, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Americans Are On Board for River Cruising

August 18th, 2016 by Jessica Souto

Julie HallAAA survey, bookings reveal strong traveler interest in river cruising, including among millennials

ORLANDO, Fla. (Aug. 18, 2016) – While only a small portion of the population has boarded a ship to cruise along rivers in the United States, Europe or Asia, consumer interest in river cruising is growing exponentially. According to a new AAA survey, 14 percent of Americans have enjoyed a river cruise, but approximately four in 10 would consider river cruising for an upcoming vacation. Following this trend, AAA’s river cruise bookings have increased more than 16 percent in just the last year.

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Despite the perception that river cruising appeals primarily to older generations, millennials respond more strongly to several key attributes of river cruising than members of Generation X and Baby Boomers. The younger generation is less likely to have taken a river cruise vacation (11 percent), but they are more likely to consider one for an upcoming vacation (42 percent internationally; 45 percent domestically) than either Generation X or Baby Boomers.

“River cruising offers travelers an unparalleled opportunity to explore the heart of multiple destinations in comfort and luxury,” said Bryan Shilling, managing director of AAA Travel Products and Services. “It also provides an intimate view into the culture and history of some of the world’s top destinations. Millennials tend to place great value on experiential travel opportunities and are looking to river cruising as an increasingly viable option for their future vacations.”

Overall, one in four Americans say they are very likely or likely to take a river cruise vacation in the U.S. or internationally in the next five years. River cruising tends to encourage repeat visitation with nearly half (48 percent) of past river cruisers reporting that they are likely or very likely to take a river cruise vacation again in the next five years.

Fifty-four percent of adults in the U.S. feel the all-inclusive experience focused on the journey, not just the destination, is the top benefit of river cruising. Other attributes that are similarly appealing include the ability to visit unique destinations not accessible by larger cruise ships (cited by 50 percent of survey respondents), the opportunity for an authentic travel experience (48 percent) and the convenience of docking right in the heart of a city or town (48 percent).

Travelers considering a river cruise vacation should consult with a travel agent to explore the various options and special offers that are available. For example, AAA members who book a 2017 Uniworld Boutique River Cruise Collection sailing with a AAA credit card in August or September can receive additional savings. Members can also enjoy added amenities on select river cruise departures as part of AAA Vacations, a collection of unique, engaging travel experiences designed specifically for AAA members.

To evaluate consumer river cruise travel intentions and perceptions, AAA contracted with a national research company to perform a telephone survey of 1,012 adults living in the continental United States. Survey results are an accurate representation of the total continental U.S. population with a margin of error of +/- 3.9 percent at a 95 percent confidence level. The survey was conducted June 23-26, 2016.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallAAA survey reveals national parks can expect to welcome more travelers in the year ahead

ORLANDO, Fla. (July 28, 2016) – The most Americans in recent years are heading to national parks in recognition of the U.S. National Park Service’s 100th anniversary on Aug. 25. Visitation to the national parks reached an all-time high in 2015, with more than 307 million visitors, according to the National Park Service, and travelers can expect the parks to remain busy in the year ahead. According to a recent AAA survey, 79 percent of Americans say they are as likely (42 percent) or more likely (37 percent) to visit a national park in the next 12 months, building on the momentum of this year’s centennial celebrations.

Additional Resources

“The demand for national parks is off the charts this year, and it’s exciting to see that Americans are poised to take even more national park vacations in the years to come,” said Bryan Shilling, managing director of AAA Travel Products and Services. “In times of global uncertainty, many people are turning to domestic vacations and the wide variety of national parks offer something for every traveler to discover.”

Eighty-five percent of Americans have visited at least one national park, and a majority say the national parks are a “must-see” vacation destination (73 percent). National parks are growing in popularity among younger generations, with nearly half of Millennials (46 percent) citing that they are more likely to visit a national park in the next year, outpacing both Generation X and Baby Boomers.

“It’s not surprising to see that younger generations are particularly interested in visiting national parks,” added Shilling. “Travel is part of Millennials’ DNA, and they consistently seek experiential travel opportunities, a major draw for national park visitors.”

According to the National Park Service, the most visited national parks in 2015 were Great Smoky Mountains, Grand Canyon and Rocky Mountain. AAA’s survey revealed the national parks that top most Americans’ bucket lists for future travels include Yellowstone (33 percent), Yosemite (17 percent) and Grand Canyon (12 percent).

Americans feel the best times to visit the national parks are during the spring (35 percent), fall (33 percent) and summer (27 percent). Travelers planning trips to national parks for the remainder of 2016 can enjoy a discount on select dates in honor of the National Park Service’s 100th anniversary. All sites that charge an entrance fee will offer free admission Aug. 25-28, Sept. 24 and Nov. 11.

Results from the AAA survey reveal additional details about Americans’ national park vacation preferences:

  • The vast majority (91 percent) of visitors to national parks drive to their destination. The remainder choose to fly (18 percent), ride on trains or buses (10 percent each) or take a cruise or boat (7 percent).
  • The majority of Americans (66 percent) typically stay in a hotel, motel or lodge when visiting a national park. Camping (41 percent), vacation rentals or cabins (38 percent), staying with friends and family (33 percent) and bed and breakfasts (27 percent) are also popular accommodation options.
  • Visitors’ favorite national park activities include walking or hiking on park trails (53 percent) and sightseeing (35 percent).

AAA offers travelers a variety of tools and resources to plan a national park vacation. Featuring one-of-a-kind national park itineraries, AAA Vacations is a collection of specially designed cruises, guided tours and independent vacations offering unique, engaging travel experiences. TripTik Travel Planner on AAA.com and the mapping section of the AAA Mobile app include nearly 200 Travel Guides and Drive Trips — many featuring national parks — to help travelers plan the perfect road trip either from their PC or on their phone. Both tools help travelers map complete travel routes, locate the lowest gas prices, identify exclusive member discounts, and find more than 58,000 AAA Approved and Diamond Rated hotels and restaurants and more. For more information, visit AAA.com/Travel.

To evaluate national park travel intentions, AAA contracted with a national research company to perform a telephone survey of 1,012 adults living in the continental United States. Survey results are an accurate representation of the total continental U.S. population with a margin of error of +/- 3.9 percent at a 95 percent confidence level. The survey was conducted June 23-26, 2016.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Despite Vehicle Advances, Break Downs at Record High

July 20th, 2016 by Jessica Souto

Mariam Ali Contact TileAAA rescued a record-breaking 32 million drivers in 2015

ORLANDO, Fla. (July 20, 2016) – Despite advances in vehicle technology, including maintenance reminders and other dashboard alerts designed to mitigate roadside trouble, AAA rescued a record-breaking 32 million drivers in 2015, with more battery, flat tire and key problems than ever before, a new study shows. Vehicles fewer than five years old in particular experienced a higher proportion of tire and key-related issues than older vehicles, suggesting that the trend toward eliminating the spare tire and moving to electronic keyless ignitions may have unintended consequences.

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“Vehicles today are advanced more than ever, yet are still vulnerable to breakdowns,” said Cliff Ruud, AAA’s managing director of Automotive Solutions. “Sleek, low profile tires are highly susceptible to damage, electronic keyless ignitions can zap battery life and despite advanced warning systems, more than half a million drivers ran out of gas last year.”

Owners of new vehicles may be unaware that some new vehicle designs and features may leave them vulnerable at the roadside. To reduce vehicle weight and boost fuel economy, spare tires are being eliminated from new vehicles at alarming rates, and are being replaced with tire inflator kits that can only remedy some flat tire situations. Additionally, new keyless ignition systems can drain the battery life when keys are stored too close to the vehicle and can lock a driver out of the vehicle while the engine is still running. Finally, despite nearly all new vehicles being equipped with low fuel warning alerts and range estimations, a higher proportion of drivers are using these systems to push the limits between fuel ups.

Other key findings from an analysis of AAA’s 2015 roadside assistance data include:

  • Battery failures, flat tires and keys locked inside the vehicle remain the top roadside assistance requests.
  • Vehicles fewer than five years old have a higher proportion of tire, key and fuel-related issues than older vehicles. Due in part to complex, electronic vehicle designs, one-in-five service calls for a newer vehicle required a tow to a repair facility.
  • Vehicles between 6 and 10 years old have the highest proportion of battery-related issues, as most batteries have a three- to five-year life.
  • Roadside assistance calls peak in the summer (8.3 million) followed by winter (8.1 million), fall (7.8 million) and spring (7.7 million).
  • Drivers are most likely to request roadside assistance on Mondays and least likely to request assistance on Sundays.
  • Drivers in the West experienced the most breakdowns, followed by the South, the Northeast and the Midwest.
  • Despite advances in key technology, AAA came to the rescue of more than four million drivers locked out of their vehicles.

“Drivers today have increasingly-connected lifestyles, and want reliable, flexible service options when trouble strikes,” continued Ruud. “AAA has responded with flexible roadside assistance offerings nationwide including app-based service requests and the ability to track assigned service vehicles in real time on a smartphone.”

To help prevent millions of roadside breakdowns from happening, AAA offers the following recommendations for common roadside problems:

  • Check for a spare tire: Before purchasing a car, check that the vehicle includes a spare tire. If it doesn’t, consider adding one as an option. Tire inflator kits — which have replaced spare tires on tens of millions of vehicles –cannot remedy all types of tire damage.
  • Check tires: At least once a month, check the tire pressure to ensure proper inflation. This affects tire wear and vehicle handling. Tires should be rotated based on the manufacturer’s recommended schedule for the vehicle.
  • Lockouts: AAA recommends motorists take special care of their “smart keys” and keyless entry fobs. Always take keys when exiting the car, avoid exposing keyless-entry remote or smart keys to water and always replace the key or fob battery when recommended by the vehicle manufacturer.
  • Battery: AAA recommends that drivers have their vehicle’s battery tested when it reaches three years of age and on an annual basis thereafter. AAA’s Mobile Battery Service offers free battery testing for AAA members.
  • Pack an emergency kit: A recent AAA survey shows that more than 40 percent of motorists do not carry an emergency kit in their vehicle. AAA recommends that every driver have a well-stocked emergency kit, which includes a mobile phone and car charger; a flashlight with extra batteries; a first-aid kit; drinking water; extra snacks/food for your travelers and any pets; battery booster cables; and emergency flares or reflectors.

Before hitting the road, download the free AAA Mobile app for iPhone, iPad, Android and Apple Watch. Travelers can use the app to request AAA roadside assistance, route a trip, find the lowest gas prices, access exclusive member discounts, book a hotel and more. In addition, AAA members can also track in real time the location of their assigned vehicle with Service Tracker. Learn more at AAA.com/mobile.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Game Over for Drivers Playing Pokemon Go

July 14th, 2016 by Jessica Souto

Michael Green Contact TileRecent Crashes Should Serve as Wake-Up Call to Drivers

WASHINGTON, D.C. (July 14, 2016) – AAA is urging drivers not to use Pokemon Go behind the wheel because it could lead to potentially deadly consequences. This week’s crashes involving the game should serve as a wake-up call to focus on the task of driving and not to be distracted.

“Driving is among the most dangerous activities that people do on a daily basis, and the last thing we need is to increase the number of distractions in the vehicle,” said Jake Nelson, AAA Director of Traffic Safety Advocacy & Research.

Distracted driving is very risky. The National Highway Traffic Safety Administration estimates that at least 3,000 deaths per year involve distracted driving, though the true number is likely far higher. The following statistics help put the dangers of distracted driving into context:

  • Taking your eyes off the road for more than two seconds doubles your risk of a crash.
  • When driving 55 miles per hour, five seconds with eyes off the road is equivalent to driving the length of a football field blindfolded.
  • Distraction is a factor in nearly 6 out of 10 moderate-to-severe teen crashes.

Pokemon Go should not be played while driving and motorists need to be aware of others playing the game that might enter an intersection or cross a street at an inopportune time.   “Driving requires your full attention, and putting away your phone until you reach your destination could save your life,” continued Nelson. “Pedestrians playing the game also should be aware so that they do not cross a busy intersection while distracted.”

Crashes are not the only risks affecting drivers. Drivers playing Pokemon Go also could face jail time and fines. Most states have laws against distracted driving and every state has laws to prevent reckless driving. Motorists are likely to be pulled over by law enforcement if they are a threat on the road.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited at AAA.com. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

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