Posts Tagged ‘Yolanda Cade’

Nancy WhiteAAA Urges Manufacturers to Focus on Accuracy and Usability to Reduce Cognitive Distraction

WASHINGTON, D.C. (Oct. 7, 2014) – With three out of four drivers believing that hands-free technology is safe to use, Americans may be surprised to learn that these popular new vehicle features may actually increase mental distraction, according to new research by the AAA Foundation for Traffic Safety. This research can serve as guidance to manufacturers who increasingly market hands-free systems as safety features. The good news for consumers is that it is possible to design hands-free technologies that are less cognitively distracting, according to the research.

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The results, which build on the first phase of the Foundation’s research conducted last year, suggest that developers can improve the safety of their products by making them less complicated, more accurate and generally easier to use – a point AAA hopes to use in working with manufacturers to make hands-free technologies as safe as possible for consumers. While manufacturers continue their efforts to develop and refine systems that reduce distractions, AAA encourages drivers to minimize cognitive distraction by limiting the use of most voice-based technologies.

“We already know that drivers can miss stop signs, pedestrians and other cars while using voice technologies because their minds are not fully focused on the road ahead,” said Bob Darbelnet, chief executive officer of AAA. “We now understand that current shortcomings in these products, intended as safety features, may unintentionally cause greater levels of cognitive distraction.”

Using instrumented test vehicles, heart-rate monitors and other equipment designed to measure reaction times, Dr. David Strayer and researchers from the University of Utah evaluated and ranked common voice-activated interactions based on the level of cognitive distraction generated. The team used a five-category rating system, which they created in 2013, similar to that used for hurricanes. The results show:

      • The accuracy of voice recognition software significantly influences the rate of distraction. Systems with low accuracy and reliability generated a high level (category 3) of distraction.
      • Composing text messages and emails using in-vehicle technologies (category 3) was more distracting than using these systems to listen to messages (category 2).
      • The quality of the systems’ voice had no impact on distraction levels – listening to a natural or synthetic voice both rated as a category 2 level of distraction.

The study also separately assessed Apple’s Siri (version iOS 7) using insight obtained from Apple about Siri’s functionality at the time the research was conducted.  Researchers used the same metrics to measure a broader range of tasks including using social media, sending texts and updating calendars. The research uncovered that hands- and eyes-free use of Apple’s Siri generated a relatively high category 4 level of mental distraction.  

To put all of this year’s findings in context, last year’s research revealed that listening to the radio rated as a category 1 distraction; talking on a hand-held or hands-free cell phone resulted in a category 2 distraction; and using an error-free speech-to-text system to listen to and compose emails or texts was a category 3 distraction.

“Technologies used in the car that rely on voice communications may have unintended consequences that adversely affect road safety,” said Peter Kissinger, President and CEO of the AAA Foundation for Traffic Safety. “The level of distraction and the impact on safety can vary tremendously based on the task or the system the driver is using.”

To assess “real-world” impact, Dr. Joel Cooper with Precision Driving Research evaluated the two most common voice-based interactions in which drivers engage – changing radio stations and voice dialing – with the actual voice-activated systems found in six different automakers’ vehicles. On the five point scale, Toyota’s Entune® system garnered the lowest cognitive distraction ranking (at 1.7), which is similar to listening to an audio book. In comparison, the Chevrolet MyLink® resulted in a high level of cognitive distraction (rating of 3.7). Other systems tested included the Hyundai Blue Link (rating 2.2), the Chrysler Uconnect™ (rating 2.7), Ford SYNC with MyFord Touch® (rating 3.0) and the Mercedes COMAND® (rating 3.1).

“It is clear that not all voice systems are created equal, and today’s imperfect systems can lead to driver distraction,” continued Darbelnet. “AAA is confident that it will be possible to make safer systems in the future.”

This phase of the research highlights the variability in demands across all the systems tested.

AAA is calling for developers to address key contributing factors to mental distraction including complexity, accuracy and time on task with the goal of making systems that are no more demanding than listening to the radio or an audiobook. AAA also plans to use the findings to continue a dialogue with policy makers, safety advocates and manufacturers.

To view the full report, “Measuring Cognitive Distraction in the Vehicle II: Assessing In-Vehicle Voice-based Interactive Technologies,” and other materials on distracted driving, visit NewsRoom.AAA.com. This study builds upon groundbreaking research conducted last year, which found that drivers can be dangerously distracted even if their eyes are on the road and their hands are on the wheel. AAA promoted the study in the release:  Think You Know All About Distracted Driving? Think Again, Says AAA.

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c)(3) not-for-profit, publicly-supported charitable educational and research organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded over 200 research projects designed to discover the causes of traffic crashes, prevent them and minimize injuries when they do occur.  Visit www.aaafoundation.org for more information on this and other research.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Yolanda CadeAAA Statement from CEO Bob Darbelnet

ORLANDO, Fla., (July 16, 2014) – “AAA is encouraged by the recent Wall Street Journal report that the Environmental Protection Agency is considering a requirement that carmakers use on-the-road data to support their advertised mileage claims. While some automakers already do this, AAA believes all companies should use this sort of real-world test to validate the mileage numbers they calculate from laboratory tests and computer simulated estimates. For most Americans, a new vehicle is the second largest investment they will make and it’s imperative they have accurate information to inform their purchase. While reports show that many consumers actually experience better fuel economy than promised, it is important for the ratings to be as accurate as possible and not overstate real-world performance.  The EPA testing process was significantly improved in 2008 to better reflect real-world conditions, and AAA looks forward to again working with the Agency to identify opportunities and provide data to further improve the information for consumers.”

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA Statement from CEO Bob Darbelnet

June 5th, 2014 by admin

Heather HunterAAA Reaction to General Motors Internal Investigation Report

ORLANDO, Fla., (June 5, 2014) – “The complete Valukas report examining General Motors’ failures related to its ignition switch recall describes at least 11 instances in which GM was negligent in addressing the issue, and documents consistent patterns of misconduct and poor judgment by GM employees that put consumers unknowingly at risk for more than a decade.

The company had repeated opportunities to take appropriate measures to remedy the problem, but did not act. On at least two occasions, GM refused to accept the findings of outside investigations, including those of a trooper with the Wisconsin state police and the Indiana University Transportation Research Center. In addition, undocumented changes to the defective switch made ultimate identification of the issue all the more difficult.

AAA is encouraged by the announcement that General Motors accepts responsibility for the deadly delayed recall, and GM’s promise to aggressively address future safety issues. However, the report also reveals a corporate culture that placed business interests above the safety of consumers. A systemic reluctance to raise and react to critical safety concerns at GM reflects an ingrained culture that could require years to fully eradicate.

While the Valukas report provides valuable insight into the root causes of GM’s delayed ignition switch recalls, the report itself will not bring about change. AAA believes that GM’s promise of reform should be supplemented with greater federal oversight of the recall system.”

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Yolanda Cade(HEATHROW, May 21, 2014) Today’s proposed fee-disclosure requirements from the U.S. Department of Transportation will lead to a better-informed traveling public and should enable travelers to better plan and budget for vacation travel.  AAA supports the proposed steps to increase fare transparency, which is essential regardless of where a customer chooses to purchase a ticket. Currently, fees for additional services are often difficult to determine when searching for airfares and as a result, many consumers are unable to understand the true cost of travel before purchasing a ticket.  As one of the largest leisure travel agencies in the United States, AAA supports the requirements. With the Memorial Day weekend approaching AAA is projecting that 2.6 million leisure travelers will take to the skies to kick off summer with a getaway. Those travelers provide a good reminder about the popularity of air travel and the importance of good information for consumers.

AAA Statement from CEO Bob Darbelnet

May 20th, 2014 by admin

Yolanda CadeGM Recall Reinforces Disturbing Level of Risk for Motorists Behind the Wheel

“AAA acknowledges the step taken by General Motors (GM) today to recall 2.42 million more U.S. vehicles with safety failures that could put motorists in harm’s way.  However, today’s action also highlights the disturbing number of potential hazards to drivers behind the wheel that have come to light this year.  It is distressing to note that GM has so far recalled close to 15 million vehicles in 2014, which is nearly equal to the total vehicles (15.6 M) all manufacturers sold in the U.S.in 2013 alone.  AAA believes last week’s $35 million fine assessed to GM for delays in taking action with ignition interlocks that have been attributed to the deaths of 13 motorists does not send a strong enough message. GM and other automakers need to clearly understand that risking consumer lives is unacceptable and the costs for doing so must be appropriately severe. AAA supports the proposal to increase the maximum fine NHTSA can impose from $35 million to $300 million.”

Michael GreenMore than Two Out of Three Drivers Use Cell Phone Despite Crash Risk

WASHINGTON, D.C. (Dec. 11, 2013) – High school-aged teens report using their phones or texting while driving substantially less often than adults do, according to new research by the AAA Foundation for Traffic Safety.  While the public often cites teens as being the most common offenders, a recent survey found that adult drivers ages 25-39 were the most likely to admit engaging in these risky behaviors behind the wheel.

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“It’s noteworthy that the young novice drivers are using their phones while driving less than older drivers since, given their inexperience, they are especially susceptible to distracted driving crashes,” said Peter Kissinger, President and CEO of the AAA Foundation for Traffic Safety. “At the same time, it is discouraging that cell phone usage picks up when drivers gain more experience, as using a phone can lead to dangerous distractions behind the wheel.”

Two out of three drivers reported using a cell while driving within the past month. Forty-three percent of adults ages 25-39 reported doing so fairly often or regularly while driving, compared to only 20 percent of teens.  Motorists age 60 and up were the least likely to report using a phone.

Age

Reported Using Phone

While Driving

Reported Using Phone

Fairly Often / Regularly While Driving

16-18

58 percent

20 percent

19-24

72 percent

27 percent

25-39

82 percent

43 percent

40-59

72 percent

30 percent

60-74

51 percent

15 percent

75+

31 percent

7 percent

Total

67 percent

28 percent

“Using your phone while driving may seem safe, but it roughly quadruples your risk of being in a crash according to previous research,” said Jake Nelson, AAA director of traffic safety advocacy and research. “None of us is immune from the dangers of distracted driving. The best advice is to hang up and drive.”

More than one-in-four motorists reported sending a text or email while driving within the past month. Adults ages 25-39 reported texting and driving most frequently, while those age 60 and up reported doing it the least.

Age

Reporting Sending Text or Email

While Driving

Reported Sending Text or Email

Fairly Often / Regularly While Driving

16-18

31 percent

7 percent

19-24

42 percent

11 percent

25-39

45 percent

10 percent

40-59

24 percent

4 percent

60-74

7 percent

2 percent

75+

1 percent

1 percent

Total

26 percent

6 percent

Nearly nine-in-ten (88 percent) motorists believe distracted driving is a bigger problem now than it was three years ago. About 89 percent believe that other drivers talking on a cell phone while driving is a serious threat to their personal safety, while nearly all (96 percent) believe that others texting or emailing while behind the wheel is a serious threat.

According to the National Highway Traffic Safety Administration, one out of every ten fatal crashes involves distraction, resulting in more than 3,000 deaths per year, although experts agree the numbers are likely underestimated. Previous research shows that hands-free cell phones offer no significant safety benefits over handheld phones – hands-free is not risk-free.

The AAA Foundation for Traffic Safety collected the data as part of the 2013 Traffic Safety Culture Index. The data are from a sample of 2,325 licensed drivers, ages 16 and older, who reported driving in the past 30 days.

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c) (3) not-for-profit, publicly-supported charitable educational and research organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded over 200 research projects designed to discover the causes of traffic crashes, prevent them, and minimize injuries when they do occur.  Visit www.aaafoundation.org for more information on this and other research.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Nancy White

Originally released June 12, 2013

New research reveals that voice-activated in-car technologies dangerously undermine driver attention

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WASHINGTON, D.C., – Hands-free technologies might make it easier for motorists to text, talk on the phone, or even use Facebook while they drive, but new findings from the AAA Foundation for Traffic Safety show dangerous mental distractions exist even when drivers keep their hands on the wheel and their eyes on the road.  The research found that as mental workload and distractions increase reaction time slows, brain function is compromised, drivers scan the road less and miss visual cues, potentially resulting in drivers not seeing items right in front of them including stop signs and pedestrians. This is the most comprehensive study of its kind to look at the mental distraction of drivers and arms AAA with evidence to appeal to the public to not use these voice-to-text features while their vehicle is in motion.

With a predicted five-fold increase in infotainment systems in new vehicles by 2018, AAA is calling for action as result of this landmark research. “There is a looming public safety crisis ahead with the future proliferation of these in-vehicle technologies,” said AAA President and CEO Robert L. Darbelnet. “It’s time to consider limiting new and potentially dangerous mental  distractions built into cars, particularly with the common public misperception that hands-free means risk-free.”

Cognitive distraction expert Dr. David Strayer and his research team at the University of Utah measured brainwaves, eye movement and other metrics to assess what happens to drivers’ mental workload when they attempt to do multiple things at once, building upon decades of research in the aerospace and automotive industries. The research included:

  • Cameras mounted inside an instrumented car to track eye and head movement of drivers.
  • A Detection-Response-Task device known as the “DRT” was used to record driver reaction time in response to triggers of red and green lights added to their field of vision.
  • A special electroencephalographic (EEG)-configured skull cap was used to chart participants’ brain activity so that researchers could determine mental workload.

Using established research protocols borrowed from aviation psychology and a variety of performance metrics, drivers engaged in common tasks, from listening to an audio book or talking on the phone to listening and responding to voice-activated emails while behind the wheel. Researchers used the results to rate the levels of mental distraction drivers experienced while performing each of the tasks. Similar to the Saffir-Simpson scale used for hurricanes, the levels of mental distraction are represented on a scale:

  • Tasks such as listening to the radio ranked as a category “1” level of distraction or a minimal risk.
  • Talking on a cell-phone, both handheld and hands-free, resulted in a “2” or a moderate risk.
  • Listening and responding to in-vehicle, voice-activated email features increased mental workload and distraction levels of the drivers to a “3” rating or one of extensive risk.

“These findings reinforce previous research that hands-free is not risk-free,” said AAA Foundation President and CEO Peter Kissinger. “Increased mental workload and cognitive distractions can lead to a type of tunnel vision or inattention blindness where motorists don’t see potential hazards right in front of them.” Based on this research, AAA urges the automotive and electronics industries to join us in exploring:

  • Limiting use of voice-activated technology to core driving-related activities such as climate control, windshield wipers and cruise control, and to ensure these applications do not lead to increased safety risk due to mental distraction while the car is moving.
  • Disabling certain functionalities of voice-to-text technologies such as using social media or interacting with e-mail and text messages so that they are inoperable while the vehicle is in motion.
  • Educating vehicle owners and mobile device users about the responsible use and safety risks for in-vehicle technologies.

AAA also is using the findings to promote dialogue with policy makers, safety advocates and industry to ensure that these emerging in-vehicle technologies won’t lead to unintentional compromises in public safety.  As part of this effort, AAA has already met with safety advocates and provided copies of the report to CEOs of all major U.S. automakers.

“This study constitutes the most in-depth analysis to date of mental distractions behind the wheel.  AAA is hopeful that it will serve as a stepping stone toward working in collaboration with automakers to promote our shared goal of improving safety for all drivers,” said Darbelnet. “Specifically, these increasingly common voice-driven, in-vehicle technologies should be limited to use for just core driving tasks unless the activity results in no significant driver distraction.”

To view the full Cognitive Distraction in the Vehicle report, the AAA Foundation’s Research Compendium on Cognitive Distraction or AAA’s Distracted Driving Fact Sheet, visit NewsRoom.AAA.com.

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c) (3) not-for-profit, publicly-supported charitable educational and research organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded over 200 research projects designed to discover the causes of traffic crashes, prevent them, and minimize injuries when they do occur.  Visit www.aaafoundation.org for more information on this and other research.

As North America’s largest motoring and leisure travel organization, AAA provides more than 53 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

 

Michael Green Contact Tile(WASHINGTON, April 29, 2013) “AAA is encouraged by President Obama’s nomination of Charlotte Mayor Anthony Foxx to be the new U.S. Secretary of Transportation.  We look forward to working with Mayor Foxx once confirmed by the U.S. Senate, and we are hopeful that he will help make transportation a top national priority. Mayor Foxx will face many challenges because the nation must address a significant transportation funding shortfall, and there are still too many Americans losing their lives on the nation’s roadways.

AAA appreciates retiring Secretary Ray LaHood’s unwavering commitment and bipartisanship in achieving national transportation goals.  Secretary LaHood helped raise awareness of the dangers of distracted driving and worked with AAA and other stakeholders towards a national goal of zero traffic deaths. His bipartisan efforts also helped achieve passage of a multi-year transportation bill, MAP-21, which included significant program reform and added funds for transportation.”

Michael Green Contact Tile(WASHINGTON, March 21, 2013)

Statement by AAA President & CEO Robert L. Darbelnet:

“Today’s action by the U.S. House of Representatives in passing a continuing resolution is a victory for highway safety.  The U.S. Senate served the nation’s interests through a bipartisan effort to ensure that MAP-21′s highway safety programs were adequately funded, which President Obama supported.  Over the last few weeks, AAA clubs from around the country weighed in to get this done.

Safety funding comes at a crucial time, as we are now seeing a slight uptick in roadway fatalities.  Today’s action was a good example of bipartisan collaboration that will help deliver better transportation solutions for the American people.”

Michael Green Contact Tile(WASHINGTON, March 19, 2013) Statement by AAA President & CEO Robert L. Darbelnet:

“The American Society of Civil Engineers (ASCE) today gave the nation’s bridges a “C+” grade, up from a “C” four years ago; and roads got a “D” grade, up from a “D-” in 2009.  The good news for drivers is that the condition of the nation’s roads and bridges has improved slightly since the last report card was issued. The bad news is grades like these aren’t going to get us where we need to go in terms of safety, mobility or economic recovery.

We don’t want a C+ economy, and can’t settle for a D, or even C+ transportation system. We need Congress to take the lead, work toward a long term funding solution and ensure the American public understands the importance of investing in our transportation system before we fall further behind.”

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