Posts Tagged ‘AAA Inspections’

Heather Hunter

An up and down economy, fee fatigue, higher fares and travel frustration top causes for the decline

ORLANDO, Fla., (May 22, 2013) – AAA Travel projects 34.8 million Americans will journey 50 miles or more from home during the Memorial Day holiday weekend, a 0.9 percent decrease from the 35.1 million people who traveled last year.  The anticipated decline in holiday travel is predominately due to a decline in air travel of eight percent, fee fatigue among travelers and a waffling economy. The Memorial Day holiday travel period is defined as Thursday, May 23 to Monday, May 27.

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“AAA is forecasting Memorial Day travel  to be slightly lower this year due to an to an up and down economy, the impact of the end of the payroll tax holiday on working families and a 30-year low in the percentage of working age people in the workforce,” said AAA President and CEO Robert L. Darbelnet. “Additionally, economic growth in the first quarter was strong, but the impact of the sequester is now beginning to be felt resulting in reduced economic growth expectations.  These and other variables are expected to result in few travelers this holiday. ”

Highlights from 2013 Memorial Day Travel Forecast include:

  • Memorial Day holiday travelers to total 34.8 million, a decrease of 0.9 percent from the 35.1 million who traveled last year
  • Eighty-nine percent of travelers (31.2 million) to travel by automobile, an increase from 31.1 million last year
  • Holiday air travel expected to decrease eight percent to 2.3 million from 2.5 million in 2012
  • Memorial Day holiday travel volume is expected to remain above the 12-year historical average of 34.7 million
  • Median spending is expected to decrease more than six percent to $659, compared to $702 in 2012 with transportation costs consuming about 28 cents of every travel dollar.
  • Travelers intend to journey an average of 690 miles which is higher than last year’s average of 642 miles

“The primary driver of the decline in holiday travelers is an eight percent decrease in the number of people expected to take to the skies this holiday,” Darbelnet said. “American travelers are experiencing fee fatigue and frustration with everything from higher fares to airport security.  As a result, many are choosing road travel in higher numbers due to the lower cost and convenience it offers. ”

Automobile Travel Only Mode of Transportation to Expect Increase

Approximately 31.2 million people plan to drive to their destination, an increase of 0.25 percent from the 31.1 million who drove last year.  Almost nine out of ten holiday travelers (89 percent) will take to the nation’s roadways during the Memorial Day weekend, keeping automobile travel in the traditional lead as the dominant mode of holiday travel transportation.

Impact of gasoline prices on travel plans

A survey of intended travelers found that gasoline prices would have no impact on plans for 62 percent of travelers. Of the remaining 38 percent of travelers who said gas prices would impact their travel plans, 27 percent plan to economize in other areas.  Eight percent are planning to take a shorter trip and three percent will travel by an alternate mode of transportation.

Since national gas prices peaked at the end of February, motorists nationwide have felt welcome relief at the pump. However, current gas prices are in line with this time last year and not expected to have an effect on travel plans.

Air Travelers to decline by eight percent

More than 2.3 million leisure air travelers (more than seven percent of holiday travelers) will arrive at their destination by air, an eight percent decrease from last year’s 2.5 million air travelers.  The remaining four percent of holiday travelers are expected to travel by other modes, including rail, bus and watercraft.

Average travel distance increases

According to the survey of intending travelers, the average distance traveled by Americans during the Memorial Day holiday weekend is expected to be 690 miles, which is 48 miles more than last year’s average of 642 miles. Generally a greater distance traveled also means there will be an increase in air travel, but this year is the exception as air travel is expected to decrease eight percent. It appears auto travelers will be taking longer road trips as travelers expect fuel to consume a larger share of their travel budget. Last year the shortest trips, those of less than 150 miles, made up 21 percent of total travel, this year the shortest trips make up only 13 percent of the total. Those travelers who will take to the skies have shifted towards longer-haul flights.

Median spending is expected to decrease as travelers prioritize family and friends

Median spending during the Memorial Day holiday weekend is expected to be $659, six percent less than the $702 median spending last year. Transportation is expected to consume approximately 28 cents of every dollar. Travelers expect to spend 22 percent on food and beverage and 20 percent on lodging.

During the holiday weekend, more than half of intending travelers will plan to partake in visiting with friends/family (59 percent) and dining (55 percent). Other popular activities include shopping (44 percent), going to the beach (32 percent) and touring and sightseeing (27 percent).

Car rental rates highest in four years, hotel rates rise modestly

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase over four percent from one year ago with travelers spending an average of $166 per night compared to $160 last year. The average hotel rate for AAA Two Diamond hotels remained unchanged with an average cost of $120 per night. Weekend daily car rental rates will average $43, 19 percent more than last year and the highest rate recorded for the holiday since 2009.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for 101 top North American destinations, available free to members at AAA.com/ebooks. Choose from city titles, like the award-winning Las Vegas, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, Android and iPad uses GPS navigation to help travelers map a route, find current gas prices and discounts, book a hotel,  and access AAA roadside assistance. Travelers can learn about the AAA Mobile app and AAA Mobile Web at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA / IHS Global Insight Memorial Day 2013 Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 53 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

 

ORLANDO, Fla., (May 21, 2013) – As everyone makes plans to head  to the beach or attend celebrations around the Memorial Day Holiday weekend, AAA strongly encourages to arrange a safe ride home before they partake in any festivities.

AAA works year round to educate motorists about driving practices that will help keep them safe and reduce traffic-related crashes and the injuries that can result.  PreventDUI.AAA.com is an online resource offering impaired driving facts, transportation alternatives and expert advice.  Once there, AAA encourages visitors to Take the Pledge to drive drug and alcohol-free.

While not a nationwide program, a number of AAA clubs offer Tow-to-Go or Tipsy Tow service on select dates for members and nonmembers. This service is not available everywhere. AAA strongly encourages family and friends to pick a designated driver before they head out for any Memorial Day celebrations.

*Please note availability is subject to change without notice

The following AAA Clubs offer Tipsy Tow/ Tow to Go programs for Memorial Day Holiday Weekend:

  • The Auto Club Group (Statewide in Florida and Georgia and Tennessee. Program is called “Tow-to-Go”)
  • AAA Arizona (statewide)
  • AAA New Jersey Automobile Club (Morris, Essex and Union counties)
  • AAA Northwest Ohio ( available in Lucas, Fulton, Wood, Henry, Williams, Defiance, Paulding and Ottawa counties)
  • AAA South Dakota (Sioux Falls, Rapid City, Mitchell and Yankton)
  • AAA Oklahoma ( Metro Tulsa, Metro Oklahoma City, Shawnee, Bartlesville, Enid, Muskogee, Ardmore, Tahlequah and Lawton )

For a comprehensive list of other community programs listed state by state, please visit AAA’s DUI Justice Link Website

A total of 125 luxurious hotels and 53 world-class restaurants across North America begin the new year with the travel authority’s highest property rating

ORLANDO, Fla., (Jan. 18, 2013) – AAA announced today the 178 select establishments that earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2013 Five Diamond Award® list. Representing just 0.3 percent of the total 59,000 AAA/CAA Approved and Diamond Rated hotels and restaurants, this exclusive group provides unique experiences chock full of leading-edge creativity and highly personalized hospitality to satisfy even the most savvy traveler.

Of note among the 13 new additions are the only AAA Five Diamond hotels in Puerto Rico and Nevis. New York and Florida each added three new Five Diamond establishments: New York added one hotel and two restaurants, while Florida added two hotels and one restaurant. Florida’s additions include the only new Five Diamond pair: The Ritz-Carlton, Amelia Island and its on-site restaurant, Salt.

 

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New Five Diamond Hotels (9):

Montage Laguna Beach, Laguna Beach, Calif.

St. Regis Bal Harbour, Bal Harbour, Fla.

The Ritz-Carlton, Amelia Island, Fernandina Beach, Fla.

Trump SoHo New York, New York, N.Y.

Shangri-La Hotel Vancouver, British Columbia, Canada

The Ritz-Carlton Montréal, Québec, Canada

Four Seasons Resort Nevis, West Indies, Charlestown, Nevis

St. Regis Bahia Beach Puerto Rico, Rio Grande, Puerto Rico

Capella Pedregal Resort and Spa, Cabo San Lucas, Mexico

 

New Five Diamond Restaurants (4):

Benu, San Francisco, Calif.

Salt (in The Ritz-Carlton, Amelia Island), Fernandina Beach, Fla.

Eleven Madison Park, New York, N.Y.

Le Bernardin, New York, N.Y.

 

“AAA Five Diamond hotels offer guests a meticulous degree of personalized attention and extensive amenities in a luxurious setting, and Five Diamond restaurants feature world-class service and imaginative menus using the finest ingredients,” said Michael Petrone, director, AAA Tourism Information Development.  “These establishments consistently exceed the expectations of the most discriminating traveler – the AAA inspector — and AAA is pleased to recognize them with a Five Diamond Rating.”

Collectively visiting some 1,200 hotels and restaurants every week, AAA inspectors are in a unique position to identify emerging trends in the hospitality industry. Inspectors have observed hotels and restaurants using increasingly personalized approaches to enhance guest comfort and satisfaction. “The definition of Five Diamond luxury continues to evolve as guests seek unique experiences with intrinsic value,” said Petrone.

Experienced, highly qualified staff are required to provide the custom service today’s luxury hotel guest expects. Larger hotels, faced with the difficulties of responding to individual needs, often restructure their approach. Many use the immediacy of social media to augment the experience as luxury travelers research, purchase, engage in and reflect on their stay. Imagine tweeting your desire for a rare vintage wine and having it arrive moments later at your guestroom door.

Restaurants employ an artisanal touch to provide an individualized culinary experience in a non-obtrusive manner. Menu offerings, once complex and highly orchestrated, are now often simple concepts meticulously executed. Meals and beverages are handcrafted using seasonal, organic ingredients from local sources. Distilled or flavored ice may be one of several original effects added to an already enchanting homemade cocktail mix.

The path to a Five Diamond Rating is rigorous. Properties identified by AAA as potential candidates for the Five Diamond Rating undergo multiple unannounced evaluations by a AAA inspector and final decision by a panel of experts. In addition to the evaluation of physical attributes, potential Five Diamond establishments are subject to thorough onsite assessments of all guest services from the initial reservation through checkout for hotels and from seating to  presentation for restaurants. Each area is evaluated based on level of competence, refinement and hospitality.

 

Noteworthy for 2013:

  • The Broadmoor in Colorado Springs, Colo., is the only hotel that has maintained the Five Diamond Rating for 37 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations.
  • The Inn at Little Washington Dining Room in Washington, Va., has the longest Five Diamond restaurant tenure, 25 consecutive years, since 1988.
  • With two restaurant additions, Eleven Madison Park and Le Bernardin, New York now ties with California for the most AAA Five Diamond Restaurants: seven in each state.
  • The only new AAA Five Diamond hotel and restaurant pair is The Ritz-Carlton, Amelia Island and its on-site restaurant Salt, in Fernandina Beach, Fla.
  • The number of Five Diamond hotels in Canada doubled to four with the addition of the Shangri-La Hotel Vancouver and The Ritz-Carlton Montréal. The country is also home to five Five Diamond Restaurants, representing nearly 10 percent of the total.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit NewsRoom.AAA.com.

 

About AAA Inspections

AAA is the only rating system that conducts on-site professional evaluations guided by member priorities. And, with more properties than any other rating entity, AAA is the only rating system that covers the U.S., Canada, Mexico and the Caribbean. For 77 years AAA has used professional inspectors to conduct in-person property inspections and publish the results, on a system of One to Five Diamonds, to guide member travel decisions.

Diamond Rated hotels and restaurants are listed in AAA trip planning products: the eTourBook® guides and AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com, and AAA TourBook® guides available at AAA/CAA offices. Travelers can learn about AAA inspections and Diamond Ratings at AAA.com/Diamonds.

 

The Broadmoor, Colorado Springs, Colo.
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Montage Laguna Beach, Laguna Beach, Calif.
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The Ritz-Carlton, Amelia Island, Fernandina Beach, Fla.
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Trump SoHo New York, New York, N.Y.
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Shangri-La Hotel Vancouver, British Columbia, Canada
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The Ritz-Carlton Montréal, Québec, Canada
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Capella Pedregal Resort and Spa, Cabo San Lucas, Mexico
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Benu, San Francisco, Calif.
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Salt (in The Ritz-Carlton, Amelia Island), Fernandina Beach, Fla.
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Eleven Madison Park, New York, N.Y.
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Le Bernardin, New York, N.Y.

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Four Seasons Resort Nevis, West Indies, Charlestown, Nevis
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ORLANDO, Fla. – August 23, 2011

Early inspection system has evolved into the largest in North America with AAA inspectors evaluating and rating more than 59,000 hotels and restaurants annually.

Heather HunterLong before there were websites, social networks and consumer reviews to help travelers find a clean hotel and a good meal, AAA inspectors were looking under beds and tasting the meatloaf all along North America’s roads. This summer, in fact, marks AAA’s 75th year of conducting on-site evaluations and publishing the results — in the good old printed TourBook® guides and, now, online at AAA.com and on the go through ebooks and apps.

“We personally evaluate all of the properties we list,” explained Inspector 80 (identified numerically to maintain anonymity). “We show up unannounced, we never make appointments and we allocate only a short amount of time from the point of introduction to the point we are in the first room conducting our inspection.”

Even in the wake of the recent technological information explosion, AAA members and the rest of the traveling public still want and trust inspector evaluations. Both traveler generated satisfaction scores and professional quality ratings are important, according to the 2010 PhoCusWright Consumer Technology Survey. A full 68 percent of respondents noted each of these website features as influential in their travel planning decisions.

“When I say what I do for a living,” said Inspector 80, “people ask, ‘How do I get your job?’ I tell them you have to love to travel, eat out in restaurants and see attractions … OK, maybe it does sound like fun. While being an inspector can be very demanding, I wake up every morning absolutely excited to be doing what I do.”

A History of Service

In 1937, to provide better travel information for members, AAA employed its first inspectors, called field reporters, to evaluate and report on hotels and restaurants. Inspection information was offered to members in the three regional TourBook guides published at that time.

In 1963, to further improve its decision-making information, AAA adopted a formal rating system that categorized TourBook listed accommodations as Good, Very Good, Excellent or Outstanding. In 1976 AAA introduced its current Diamond Rating System for hotels, using a diamond in honor of the association’s 75th anniversary and, from 1985 to 1990, rolled out the Diamond Ratings for restaurants.

Today, AAA’s professionally trained inspectors continue this practice as they inspect, approve and rate more than 59,000 hotels and restaurants to help ensure travelers have a positive experience.

“AAA is proud to mark three-quarters of a century of providing members with valuable travel information based on in-person evaluations,” said Michael Petrone, director, AAA Tourism Information Development. “From the early inspection system to today’s comprehensive Diamond Rating System, AAA has been committed to helping members select quality establishments appropriately matched to their needs and expectations.”

About the Inspectors

Living and working in territories across North America, inspectors bring significant industry experience and expertise to the Association. “Inspectors are well positioned to assess the emerging industry landscape as they regularly talk with hotel staff and review facilities and services on-site,” said Petrone. “Trends are ever evolving. In recent years the pace has accelerated, due primarily to the influence of new technology and social media on guest expectations.Property managers must be savvier than ever and seek to become more engaged with their guests. Consumers are looking for the best value properties that offer a total experience rather than just a comfortable room.”

AAA Ratings

AAA’s comprehensive inspection process makes quality a given for every establishment listed for members. “Properties must be clean and well maintained to be AAA Approved, and only then is the Diamond Rating calculated,” added Inspector 80.“IfAAA receives a member complaint about a property, the details are forwarded to the inspector assigned to that territory.If a property does not maintain our cleanliness and condition standards, the listing is disapproved regardless of the Diamond Rating.Also, AAA’s inspectors and sales representatives are two separate entities, allowing for completely unbiased inspections.”

AAA rates more properties than any other rating entity and is the only system that covers the U.S., Canada, Mexico and the Caribbean. It is one of only two that conduct physical, on-site evaluations. Travelers can learn more about AAA inspections and what the Diamond Ratings mean for hotels and restaurants at AAA.com/Diamonds.

AAA Travel Information

After 75 years, members continue to turn to the AAA TourBook guides to find the trusted Diamond Ratings and inspector notes. In addition, travelers can access this valuable information online and on the go. On AAA.com, searchable listings are accessible through the Travel Guides and TripTik® Travel Planner. Travelers with smartphones can use the free AAA Mobile Web or AAA TripTik Mobile app to find nearby listings using GPS technology. At AAA.com/ebooks, members can download free eTourBook guides for use on their ereaders and smartphones.

AAA inspectors also contribute to the AAA TravelViews blog, an informal forum that allows travelers an inside peek at the glamour and realities of inspecting for a living. Later this year the inspectors will begin sharing real-time information on Twitter (@AAA_Travel).

As North America’s largest motoring and leisure travel organization, AAA provides more than 52 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

ORLANDO, Fla.,  April 29, 2011

Veggie lovers can rely on AAA experts to guide them to tasty, creative meals

Heather HunterNo longer do vegetarians have to resort just to pasta dishes when eating out. AAA inspectors share where to find complex and delicious meals featuring wholesome ingredients in sensational combinations. AAA polled its professional inspectors for their favorite places for vegetarian dining. Discover their top 13 picks below, a baker’s dozen of restaurants to visit for fresh new menu options and flavorful meat-free renditions of old favorites.

3 Sisters Café, Indianapolis, Ind., AAA Two Diamond Restaurant

Locals and tourists alike flock to this slightly worn, yet charming Victorian house turned restaurant offering plenty of vegetarian and vegan options (beyond just “take off the cheese”) in addition to standard fare. All-day breakfast is the main draw for patrons looking for a homey atmosphere. Vegan favorites include multigrain porridge with almond milk, grilled tofu scrambles and a homemade black bean burger.

Claire’s Corner Copia, New Haven, Conn., AAA One Diamond Restaurant

Claire’s appetizing vegetarian dishes include all-day breakfast items, bakery treats and distinctive kosher, Italian and Mexican creations featuring mostly organic ingredients. Join the Yale students and locals who have patronized this gourmet spot for more than 30 years. Checkered tile flooring and original artwork for sale on the walls add to the charm.

Commensal Vegetarian Restaurant, Toronto, Ontario, AAA/CAA Two Diamond Restaurant

The upscale self-service buffet, right in the city center, combines fast, delicious and good for you. Diners pay just for what they take. Creative, exclusively vegetarian options include eggplant in ginger sauce, meat-free sweet potato shepherd’s pie and decadent desserts like walnut raisin caramel pie. The casual and contemporary setting includes a changing display of paintings.

Dragonfly Neo-V Cuisine, Columbus, Ohio, AAA Three Diamond Restaurant

This well-established vegetarian and vegan restaurant graces the older, urban University District neighborhood. Chef-owner Magdiale Wolmark draws his menu exclusively from plant-based foods, offering a full selection of courses from soup to dessert. Entrees include mock duck, a house-made gnocchi with barnier olives and confit garlic and a “mac and cheese” made with orzo pasta and a vegan cheese topped with cornmeal-encrusted broccoli.

French Meadow Bakery and Café, Minneapolis, Minn., AAA Three Diamond Restaurant

The small café offers a full line of tempting baked goods including vegan breads. The brown rice bread is a AAA inspector favorite. The menu at this farm-to-table restaurant – it has partnered with a local farm to supply fresh produce – features organic, all-natural ingredients for casual breakfast and lunch options such as Cajun hash browns and free-range chicken wraps and more elegant dinner selections such as pumpkin risotto with morel mushrooms.

Green Vegetarian Cuisine and Coffee, San Antonio, Texas, AAA Two Diamond Restaurant

The colorful century-old brick structure, front-yard herb garden and patio dining provides a quiet, idyllic setting. Inside features framed original art and exposed brick walls. The recycled-paper menu offers a Reuben made of vegetarian ham, homemade sauerkraut and chipotle mayo and a variety of enchiladas, burgers, stroganoff and wraps. As part of a biweekly promotion for healthy eating at home, the restaurant loads a mobile food cart with its select “farm-to-table” produce for sale.

Horizons Philadelphia, Philadelphia, Pa., AAA Three Diamond Restaurant

Fascinating, flavorful and romantic aren’t associations typically conjured by vegan cuisine. But one taste from the seasonally changing menu satisfies the cravings of carnivores and vegans alike. Sample delicately crafted cocktails and savory delights like the succulent Jamaican BBQ seitan and Cuban paella. The airy, upscale setting makes this the perfect spot for a lingering date.

Komol Restaurant, Las Vegas, Nev., AAA One Diamond Restaurant

The small Thai restaurant, tucked away in a retail center, is known for its delicious family recipes and friendly service. The extensive menu includes authentic Thai cuisine with numerous vegetarian and vegan versions. Selections include seaweed soup, crispy spinach, fried corn served with cucumber salad, vegetarian satay and sweet and sour tofu.

Leaf Vegetarian Restaurant, Boulder, Colo., AAA Three Diamond Restaurant

Artistic food presentations and elegant décor create a sophisticated vegetarian dining experience. Entrees include huevos rancheros, Jamaican jerk tempeh and vegetarian alfredo. Its complex flavor and visual appeal makes the sweet onion tart a favorite of the AAA inspector, but the most memorable item was a ginger lemon nonalcoholic shrub — a zesty fruit beverage dating to colonial times.

Lovin’ Spoonfuls, Tucson, Ariz., AAA Two Diamond Restaurant

This locally-owned, all-vegan restaurant offers a full breakfast, lunch and dinner menu free of any animal products. Mouthwatering appetizers include an award-winning cashew mushroom pate, hummus dip and marinated grapevine leaves stuffed with seasoned rice. Entrees include veggie tofu scrambles, juicy soy burgers and savory meat-free pepper steak, along with organic wines and beers.

McFoster’s Natural Kind Cafe, Omaha, Neb., AAA Two Diamond Restaurant

Friendly staff members strive to help guests become familiar with vegetarian and vegan dining. The quaint, well-worn restaurant is surrounded by gardens, yielding fresh herbs for use in delectable and nutritious dishes. Popular items include the huge salads, soups made with vegetable stock and entrees ranging from tofu dishes and eggplant parmesan to falafel and veggie burgers.

Sage’s Cafe, Salt Lake City, Utah, AAA Two Diamond Restaurant

The café features international, organic vegetarian cuisine using locally grown foods. Specialties include carrot butter pate, raw pad Thai salad (an inspector favorite), vegan Philly “cheese steak,” French toast dipped in tofu batter and a house-made root beer. The children’s menu is extensive, and Tuesday is all-you-can-eat pizza night.

Tillie Gort’s, Pacific Grove, Calif., AAA Two Diamond Restaurant

The small restaurant serves an incredible selection of vegetarian, vegan and meat dishes for breakfast, lunch and dinner. The diverse menu includes Italian, Mexican, Indian and American entrees including tofu scrambles, pasta dishes, vegetarian paella, eggplant parmesan and a “No Meat Loaf.”

For more selections across the U.S. and Canada, visit AAA’s travel blog at AAATravelViews.com.

About AAA Inspections

AAA began field inspections of lodgings and restaurants in 1937 and introduced a formal rating system for accommodations in 1963. The early rating system evolved into the Diamond Rating System for lodgings in 1976 and was rolled out for restaurants between 1985 and 1990. Professionally trained AAA/CAA inspectors use published guidelines to evaluate and rate properties as a service to members.

AAA rates more properties than any other rating entity and is the only rating system that covers the U.S., Canada, Mexico and the Caribbean. It is one of only two that conduct physical, on-site evaluations. AAA/CAA Approved lodgings and restaurants are assigned a rating of One to Five Diamonds.

Listings of AAA Approved and Diamond Rated hotels and restaurants can be accessed in the AAA TourBook guides, online at AAA.com/Travel and from smartphones using the free AAA TripTik Mobile app or AAA Mobile Web. In addition, AAA members can download free, digital eTourBook guides at AAA.com/ebooks.

About AAA

As North America’s largest motoring and leisure travel organization, AAA provides more than 52 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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