AAA Travel Recognizes Top Travel Suppliers

ORLANDO, Fla. (November 13, 2020) – AAA Travel, one of the largest leisure travel agencies in North America, is pleased to announce its 2020 Partners of the Year. These 14 highly coveted awards recognize the partners’ commitment to providing AAA travel agents and members with exemplary travel services in their respective product categories, and for marketing, member service and travel agency support. Additionally, four of AAA’s top-performing agents have been honored with Travel Agent Superlative Awards.

“We are proud to present AAA Travel’s Partner of the Year Awards, representing the best of the best in the travel industry,” said Paula Twidale, senior vice president, AAA Travel. “These awards recognize partners who have and continue to demonstrate outstanding commitment to AAA and truly enhance the travel experience for our members.”

As AAA continues to help its members in this ever-changing travel environment, the association remains focused on providing the superior services members expect.

2020 Partner of the Year Awards

Ocean Cruise Partner of the Year:
Royal Caribbean International

River Cruise Partner of the Year:

Guided Tour Partner of the Year:
AAA Member Choice Vacations

Independent Tour Partner of the Year:
Pleasant Holidays

Lodging Partner of the Year:
BWH Hotel Group (Best Western)

Best in Marketing:
Cruise:                Celebrity Cruises
Tour:                   Pleasant Holidays
Lodging:             BWH Hotel Group (Best Western)

Best in Member Service:
Cruise:                AmaWaterways
Tour:                   AAA Exclusive Vacations
Lodging:             BWH Hotel Group (Best Western)

Best in Travel Agency Support:
Cruise:                Royal Caribbean International
Tour:                   Trafalgar
Lodging:             BWH Hotel Group (Best Western)

2020 Travel Agent Superlative Awards

Joy Haizel – The Auto Club Group
Highest Sales Volume

Joy Haizel – The Auto Club Group
Highest Revenue

Kelly Monroe – The Auto Club Group
Highest Preferred Cruise Sales 

Felicia Troy – AAA Northeast
Highest Preferred Tour Sales

The Partner of the Year Award selection process included surveys and evaluations from the association’s club travel agency executives. Superlative Awards are based on agents’ leisure travel productivity and leisure group sales from July 1, 2019 through March 30, 2020. Thousands of agents were eligible for the awards, and AAA clubs nominated their top achievers.

For more information on AAA’s travel offerings, visit

AAA provides more than 61 million members with automotive, travel, insurance and financial services through its federation of 32 motor clubs and more than 1,000 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit