Archive for the ‘Auto’ Category

Heather HunterBy Bob Darbelnet, President and CEO of AAA

WASHINGTON, D.C, (April 3, 2014) — “This week’s hearings regarding GM’s handling of the Cobalt ignition recall answered a few questions but raised more. With the benefit of hindsight, it is clear that NHTSA oversight failed to mitigate the admitted failure of GM to protect the interests of its customers.

While Mary Barra deserves credit for admitting GM’s shortcomings, the notion that a well-established corporate culture of cost can be swiftly replaced with a culture of safety begs further pondering. It is far easier to discuss corporate culture than to actually change it.

There is much more to be learned about what occurred and why. The Department of Justice inquiry should help determine whether the other dimension of the problem is weak legislation/regulation, or weak enforcement, or both.

What is not in doubt is that the motoring public is entitled to better than what we have already observed in this case.”

Heather HunterHundreds of high school students across America compete for the opportunity to represent their state in the 65th Annual Ford/AAA Student Auto Skills Challenge

ORLANDO, Fla. (April 1, 2014) – Innovation and ingenuity will be on display at locations across the country this spring as the brightest young automotive minds from coast-to-coast will gather to compete for millions of dollars in scholarships in the Ford/AAA Student Auto Skills competition. This year marks the 65th anniversary of the prestigious event, as well as 30 years AAA has been involved in the Student Auto Skills competition; Ford Motor Company began its partnership with the competition 20 years ago.

The 2014 Ford/AAA Student Auto Skills Challenge State Hands-On competitions will commence Tuesday, April 15 in Birmingham, Ala. and continue across the country through May 15. Top teams from each state advance to the national finals at Ford World Headquarters in Dearborn, Mich. June 8 – 10. At the national finals, champions from each state will vie for millions of dollars in scholarships, automotive equipment and   a trip to the Wood Brothers Racing facility where the students and instructor will work on race cars and learn from top automotive engineers.

Below are the dates and locations of 2014 FORD AAA State Hands-On Competitions:

  • Birmingham, Ala. – Tuesday, April 15
  • Okmulgee, Okla.  – Thursday, April 17
  • Kansas City, Mo./Kan. – Thursday, April 17
  • Warren, Mich. – Wednesday, April 23
  • Milford, Neb. – Thursday, April 24
  • Indianapolis, Ind. – Friday, April 25
  • Atlanta, Ga. – Friday, April 25
  • Little Rock, Ark. – Friday, April 25
  • Anchorage, Alaska. – Friday, April 25
  • Charlotte, N.C./S.C. – Saturday, April 26
  • Baltimore, Md.  – Saturday, April 26
  • Honolulu, Hawaii – Saturday, April 26
  • Jackson, Miss. – Tuesday, April 29
  • Atco, N.J. – Wednesday, April 30
  • Cheyenne, Wyo. – Thursday, May, 1
  • Bridgeport, W.Va. – Thursday, May 1
  • Sandy, Utah – Thursday, May 1
  • Nashville, Tenn. – Thursday, May 1
  • Sioux Falls, S.D. – Thursday, May 1
  • Warwick, R.I.  – Thursday, May 1
  • Helena, Mont. – Thursday, May 1
  • Alexandria, La.  – Thursday, May 1
  • La Porte, Texas – Friday, May 2
  • West Fargo, N.D. – Friday, May 2
  • Richmond, Va. – Saturday, May 3
  • Epping, N.H./Maine/Vt. – Saturday, May 3
  • Albuquerque, N.M. – Saturday, May 3
  • Renton, Wash. – Tuesday, May 6
  • Mequon, Wis. – Wednesday, May 7
  • Bethlehem, Pa. – Wednesday, May 7
  • Chanhassen, Minn. – Wednesday, May 7
  • Independence, Ohio – Thursday, May 8
  • Norwood, Mass. – Thursday, May 8
  • Sparta, Ky. – Thursday, May 8
  • Gresham, Ore. – Friday, May 9
  • Lisle, Ill. – Friday, May 9
  • Nampa, Idaho – Friday, May 9
  • South Windsor, Conn. – Friday, May 9
  • Danville, Calif. – Friday, May 9
  • Pomona, Calif. – Friday, May 9
  • Avondale, Ariz. – Friday, May 9
  • Denver, Colo. – Saturday, May 10
  • Morrisville, N.Y. – Tuesday, May 13
  • Ankeny, Iowa – Tuesday, May 13
  • Dover, Del. – Tuesday, May 13
  • Sanford, Fla. – Wednesday, May 1
  • Sparks, Nev. – Thursday, May 15

At the State Hands-On Competition, teams will race against the clock to correctly diagnose and repair a deliberately “bugged” 2014 Ford Fiesta SE. A combination an online written exam and hands-on competition scores determine each state’s championship team that will compete in the national finals. For additional details on 2014 State Hands-On Competition locations and dates, visit AutoSkills.AAA.com.

The Ford/AAA Student Auto Skills competition is open to 11th and 12th grade students in secondary schools and colleges across the country that offer courses in automotive technology. Teams competing in the State Hands-On Competitions represent the 10 teams that scored highest on a statewide online written exam, administered at the beginning of the competition in January.

The Ford/AAA Student Auto Skills competition enables many of its participants to embark on promising careers in the automotive repair industry to help fuel the rising demand for well-trained technicians that can repair both computer and mechanical components in today’s advanced vehicles.  Both the national and the state-wide competitions are organized with the support of AAA and Ford personnel, local automotive instructors and the AAA Approved Auto Repair program, a free public service AAA performs to identify quality repair facilities throughout the country.

About Ford/AAA Student Auto Skills

Ford/AAA Student Auto Skills is a nationwide automotive technology competition that offers   millions of dollars in scholarships and prizes to high school juniors and seniors interested in pursuing careers as automotive service technicians.  Approximately 13,000 students from across the U.S. compete for the chance to represent their school and state in the National Finals. The competition tests students’ automotive knowledge, workmanship and problem-solving abilities. For additional information on the competition, visit http://autoskills.aaa.com/.

About Ford Motor Company

Ford Motor Company, a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents. With about 181,000 employees and 65 plants worldwide, the company’s automotive brands include Ford and Lincoln. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit corporate.ford.com.

About AAA

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA Statement Regarding Consumer Recalls

March 21st, 2014 by admin

Michael Green Contact TileBy Bob Darbelnet, President and CEO of AAA

WASHINGTON, D.C, (March 21, 2014) – “AAA believes that the safety of motorists should be a top consideration in the handling of consumer recalls and urges Federal regulators and the automotive industry to review recall procedures and requirements to ensure that they are designed to best protect motorists. Delays in vehicle recalls erode motorists’ confidence in the national recall system and confidence in the cars they drive.”

 

Heather HunterAs connected cars gain momentum in the marketplace, nation’s largest motor club establishes new department to drive strategy and service delivery.

ORLANDO, Fla., (March 21, 2014) – AAA has selected Atul Kishore as Vice President, Connected Car, to lead the Association’s strategy to deliver next-generation connected car services,  protect the rights of motorists and consumers and improve safety and use of new vehicle technologies. Atul Kishore is a seasoned automotive executive and joins AAA with more than 25 years of technical and business experience.

“During this time of rapidly evolving new car technology there is no better person to lead AAA’s Connected Car initiatives,” said  Marshall L. Doney, AAA, chief operating officer. “Atul Kishore is a proven leader, accomplished engineer and strategic thinker. He has a firm understanding of this new stage in the development of the automobile, what it will mean for motorists and how AAA can enhance vehicle ownership for our members.”

In this new role, Atul Kishore will lead AAA’s connected car efforts including the automotive engineering research team, Approved Auto Repair program, wireless program development, telematics and mobile location based services. He will oversee partnership endeavors and initiatives to keep members on the go. Approximately one-in-five new cars sold this year will be connected, meaning the vehicle will collect and transmit data outside of the vehicle to improve safety and convenience for drivers.  Within a decade, AAA expects the majority of cars on the road will be able to identify problems before breakdowns occur, reduce crashes and help drivers save time and money.

“I am excited to join AAA, an organization with more than a century of experience advocating for the safety and security of the motoring public,” said Atul Kishore, AAA vice president, connected car. “I am looking forward to using my experience to accelerate AAA’s ongoing research on connected car technology and developing a strategy to ensure consumer protection and helping members utilize the full potential of new car technology.”

Earlier this year, the Association called upon companies offering connected car technology to adopt AAA’s Consumer Rights for Car Data. The rights focus on three key areas: transparency, choice and security. AAA believes consumers have a right to understand what information is being collected from their vehicle and a right to decide whom to share their data and for what purpose. AAA also believes consumers have a right to expect that connected-vehicle manufacturers and service providers will use reasonable measures to protect vehicle data systems and services against unauthorized access and misuse.

Atul Kishore previously served as senior director of Telematics Products and Business Development at Telecommunications Systems, Inc. (TCS). At Networks in Motion (acquired by TCS), he spearheaded NIM’s telematics initiatives. He began his career in automotive working 11 years with Nissan and nine years with Ford where he launched their in-vehicle navigation and telematics systems. As a Chief Engineer at Ford, Atul Kishore gained a wide range of global experiences, including building technical and business relationships with emerging markets.

A graduate of Wayne State University in Detroit, Michigan, Atul Kishore holds a Bachelor’s degree in electrical and computer engineering. He is married and has two sons, Deven and Jashan (Josh).

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Heather HunterNew study conducted by the AAA Automotive Research Center shows electric vehicle driving range can be nearly 60 percent lower in extreme cold and 33 percent lower in extreme heat.

ORLANDO, Fla., (March 20, 2014) – Electric Vehicles (EVs) are energy efficient and environmentally-friendly with the added benefit of reducing fuel costs for motorists. But, just as motorists need to know how far the gas in their tank will take them, EV drivers need to be aware of how far their vehicle can travel on a single charge. According to new AAA research conducted with the AAA Automotive Research Center in Southern California, electric vehicle range can be reduced by an average of 57 percent based on the temperature outside.

Additional Resources

“Electric motors provide smooth operation, strong acceleration, require less maintenance than internal combustion engines, and for many motorists offer a cost effective option,” said John Nielsen, managing director, AAA Automotive Engineering and Repair. “However, EV drivers need to carefully monitor driving range in hot and cold weather.”

To better understand the impact of climate on electric vehicle batteries, AAA conducted a simulation to measure the driving range of three fully-electric vehicles in cold, moderate and hot weather. Temperature made a big difference in driving range for all three EVs.

Vehicles were tested for city driving to mimic stop-and-go traffic, and to better compare with EPA ratings listed on the window sticker. The average EV battery range in AAA’s test was 105 miles at 75°F, but dropped 57 percent to 43 miles when the temperature was held steady at 20°F. Warm temperatures were less stressful on battery range, but still delivered a lower average of 69 miles per full charge at 95°F.

AAA performed testing between December 2013 and January 2014. Each vehicle completed a driving cycle for moderate, hot and cold climates following standard EPA-DOE test procedures. The vehicles were fully charged and then “driven” on a dynamometer in a climate-controlled room until the battery was fully exhausted.

AAA has initiated several projects including mobile recharging units and EV charging stations to support members who drive electric vehicles. EVs provide owners with many benefits, but every motorist needs to be aware of conditions that can impact vehicle driving range. EV drivers need to plan carefully in hot and cold weather. Mapping tools such as the AAA TripTik® Travel Planner pinpoint charging stations to keep motorists on the go.

Additional information regarding AAA’s electric vehicle testing is available on the AAA NewsRoom.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Michael Green Contact Tile(February 3, 2014) AAA President and CEO, Bob Darbelnet applauds today’s announcement by the U.S. Department of Transportation’s (U.S. DOT) National Highway Traffic Safety Administration (NHTSA) regarding vehicle-to-vehicle (V2V) communication technologies.

“Each year 33,000 Americans are killed and 2.3 million more are injured in motor vehicle crashes on our roadways,” said Darbelnet.  “Vehicle technology that has the potential to automatically identify safety risks and provide drivers with real-time crash avoidance warnings can make America’s road network a safer place for its millions of users nationwide.  We look forward to continuing to work with U.S. DOT, NHTSA and other stakeholders to ensure that the safety benefits of this technology are fully realized and that consumers remain top-of-mind as cars become increasingly connected.”

As an advocate for vehicle safety for more than a century and in response to rapid advances in connected car technologies, AAA recently introduced its Consumer Rights for Car Data. These principles outline the key tenets of transparency, choice and security that should apply to the information a car generates and guide public and private action in the rapidly evolving connected vehicle space.

AAA’s Consumer Rights for Car Data

  1.  Transparency – Consumers have a right to clearly understand what information is being collected from their vehicle and how it is being used. Businesses and the government should be transparent about the collection and use of vehicle data.
  2.  Choice– Consumers have a right to decide with whom to share their data and for what purpose. This includes ongoing monitoring of vehicle systems, repair and any data of the vehicle owner’s choice.  Customers should not be forced to relinquish control as a condition of purchasing or leasing a vehicle or of receiving a connected-vehicle service.
  3.  Security– Consumers have a right to expect that connected-vehicle manufacturers and service providers will use reasonable measures to protect vehicle data systems and services against unauthorized access and misuse.
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Michael Green Contact TileMore Must Be Done to Guarantee Consumer Choice and Control

WASHINGTON, D.C. (Jan. 23, 2014) –The “Right to Repair” agreement should help consumers with auto repair, but it does not go far enough in ensuring access to car data as vehicle technology advances.

“AAA has promoted this issue for years because most consumers want the ability to choose their preferred mechanic,” said Bob Darbelnet, President and CEO of AAA. “While this agreement has benefits for consumers, it is not a comprehensive solution. Vehicles are changing rapidly and more must be done to guarantee consumer choice and control of vehicle data in the future.”

AAA believes that automakers must help ensure the consumer rights of transparency, choice and security as cars increasingly transmit data outside the vehicle.

AAA’s Consumer Rights for Car Data

  • Transparency – Consumers have a right to clearly understand what information is being collected from their vehicle and how it is being used. Businesses and the government should be transparent about the collection and use of vehicle data.
  • Choice – Consumers have a right to decide with whom to share their data and for what purpose. This includes ongoing monitoring of vehicle systems, repair and any data of the vehicle owner’s choice.  Customers should not be forced to relinquish control as a condition of purchasing or leasing a vehicle or of receiving a connected-vehicle service.
  • Security – Consumers have a right to expect that connected-vehicle manufacturers and service providers will use reasonable measures to protect vehicle data systems and services against unauthorized access and misuse.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Smarter Teen Driving Starts with Parents

October 21st, 2013 by admin

Ginnie PritchettParents Get Keys to Success in AAA’s new StartSmart Tool

ORLANDO, Fla., (October 21, 2013) – Parents who ensure that teens get ample practice in a wide variety of situations and transfer their safe driving wisdom to their novice drivers are more likely to help their teens develop the necessary skills to be safer drivers, according to a series of research studies from the AAA Foundation for Traffic Safety. In step with AAA’s advice that parents should spend more time with their teen drivers so they can build as much experience as possible before driving solo, these new findings provide evidence as to how parents can most effectively work with their teens.

Additional Resources

While current tools on the market focus on teen education, AAA used this insight in the development of a new drivers ed tool for parents—AAA’s StartSmart Online Parent Session.  Grounded in principles of adult learning, the program helps parents be more effective driving coaches as their teens learn to drive.

Teens continue to have the highest crash rate of any age group, so it’s critical that parents are involved and use evidence-based techniques that work,” said Dr. William Van Tassel, AAA Manager of Driver Training Programs. “These recommended coaching techniques may seem rather obvious, yet research findings show that parents aren’t regularly practicing these techniques.

For example, one Foundation study that surveyed parents and teens during the process of learning to drive found:

  • Nearly half of parents reported they wanted their teens to get “a lot of practice,” when asked about their plans for their teens’ driving. Yet, only about one in four parents mentioned practicing under a variety of situations or conditions, such as in bad weather, heavy traffic, or on unfamiliar roads.
  • Nearly half of parents (47 percent) reported that there was still at least one condition in which they were not comfortable allowing their teen to drive unsupervised even after they passed their driving test and got their license to drive independently.
  • Few parents in the study were observed sharing more complex driving tips—such as visual scanning or anticipating other drivers’ behaviors – with their teen drivers.

Parents should make sure that their teens get ample driving practice, which goes beyond getting practice on routine trips on familiar roads,” said J. Peter Kissinger, President & CEO of the AAA Foundation for Traffic Safety, adding, “If they do, teens will be much more likely to have the skills and mindset needed to be safer drivers.”

With the roll-out of the StartSmart Online Parent Session, AAA aims to give parents easy access to the most useful parenting practices for supervising and managing a teen driver. Through interactive elements and demonstrations, the two-hour program covers everything a parent needs to know, including a discussion about the situations and challenges they will most likely experience during supervised driving practice. The program is being offered at a 50 percent discount ($9.95) in support of Teen Driver Safety Week, October 20-26.

The SmartSmart Online Parent Session is being launched in conjunction with AAA’s new How to Drive Online novice driver education program. While parent supervision requirements do vary by state, the program is available nationwide and can be found here at TeenDriving.AAA.com. As a leader in driver education for nearly eight decades, AAA has a wide range of tools available to help parents simplify the learning-to-drive process including parent-teen driving agreements, licensing information and a free web-based parent support e-newsletter program created in partnership with the National Institutes of Health.

To encourage parents to share their wisdom with younger drivers, AAA is launching a national contest soliciting the best driving advice that parents wish to impart on teen drivers, along with a chance to challenge their own driving smarts by taking the “Are You Smarter Than Your Teen Driver?” quiz. Parents can submit entries at Contest.TeenDriving.AAA.com from October 21 through December 11 and will be eligible to win prizes including an iPad® mini and VISA® gift cards.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Established in 1947 by AAA, the AAA Foundation for Traffic Safety is an independent, publicly funded, 501(c)(3) charitable research and educational organization. The AAA Foundation’s mission is to prevent traffic deaths and injuries by conducting research into their causes and by educating the public about strategies to prevent crashes and reduce injuries when they do occur. Visit www.aaafoundation.org or www.facebook.com/AAAFTS for more information on how you can join our cause.

Ginnie PritchettAnimals on the roadways cause hundreds of fatal crashes every year 

ORLANDO, Fla., (October 17, 2013) –Collisions with animals resulted in 2,083 fatal crashes and 2,194 fatalities between 2001 and 2011 nationwide.  Whether a deer, dog, moose or even squirrel, animals on the roadway are unexpected and their actions can be erratic and unpredictable, creating a dangerous situation for motorists. AAA encourages drivers to use caution and remain alert to avoid becoming involved in a collision with wildlife.

Additional Resources

“A driver may encounter any number of scenarios at any given moment behind the wheel,” said Dr. William Van Tassel, manager, AAA Driver Training Programs. “Remaining alert and limiting distractions is a must. Animals are unpredictable, so the sooner you see them in the roadway, the more time you will have to safely react.”

What To Do If An Animal Runs In Front Of Your Vehicle

Scan the road and shoulders ahead of you.  Looking ahead helps provide enough reaction time if an animal is spotted. Also, remember some animals move in groups, so when there is one, there are usually more in the area.

Use high beam headlights if there’s no oncoming traffic.  Wildlife may be spotted sooner when using high beams. This will give the driver time to slow down, move over or honk the horn to scare the animal away. High beams also help in spotting some animals’ reflective eyes.

If a collision is unavoidable, apply the brakes firmly and remain in your lane.  Swerving to avoid an animal can often cause a more serious crash or result in drivers losing control of vehicles.

Be extra cautious at dawn and dusk. Most animals, especially deer, tend to be more active early in the morning and at dusk.

Slow down and use extra caution when traveling through areas with a high and active wildlife population.  Be aware of increased wildlife movement in some regions during certain times of year such as hunting or mating season.

Drivers should always wear a seat belt and remain awake, alert and sober.

As North America’s largest motoring and leisure travel organization, AAA provides more than 53 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Ginnie PritchettAAA, the nation’s largest motor club, shares useful tips for drivers during Car Care Month

ORLANDO, Fla., (October 1, 2013) – October is Car Care Month and AAA is reminding drivers about the importance of properly maintaining their vehicles. There are a few simple things every driver can do to make sure their car is ready for the road.

“Learning how to handle common maintenance issues is beneficial to anyone who gets behind the wheel,” said John Nielsen, managing director of AAA Automotive Engineering and Repair. “Proper maintenance can extend the life of your vehicle and help prevent costly repairs.”

Below are four simple car care practices AAA recommends every motorist perform on a regular basis:

Additional Resources

Check the Air and Wear of Your Tires

83% of American do not know how to properly inflate their tires, according to the Rubber Manufacturers Association. The pressure on all tires—including the spare— should be checked monthly, with a quality gauge when the tires are cold. Proper pressure levels can be found in the owner’s manual or on a sticker most often located on the driver-side door jamb. Do not use the pressure stamped on the sidewall of the tire. Note that the pressure levels on some cars are different for the front and rear tires.

Check the tread depth on each tire by placing a quarter upside down in the tread grooves. If the top of Washington’s head is exposed at any point, it’s time to start shopping for new tires. Also, look for uneven tire wear when checking the tread. This can be an indication of suspension, wheel balance or alignment problems that need to be addressed.

Every driver at some point deals with a flat tire. Click here for a step-by-step video that shows how to prepare for and repair or replace a flat tire.

Ensure Your Car Battery is Properly Charged

Extreme temperatures break down car batteries internally and can accelerate the rate of corrosion on battery terminals, leading to insufficient electrical power and the risk of being stranded without warning.

At every oil change, check the battery cables and ensure they are securely attached to the terminals. Clean the terminals if there are signs of corrosion. Disconnecting the cables to clean the hidden areas where they contact the battery terminals is the best way to remove external corrosion.  Most car batteries have a three to five year service life, depending on local climate and vehicle usage patterns. If your battery is getting old, have it tested at a AAA Approved Auto Repair shop or by using AAA Mobile Battery Service to determine if it needs to be replaced.

Keep Those Wipers Working

Inspect the wiper blades monthly. Check to see if they are worn, cracked or rigid with age.  Damaged wiper blades won’t adequately remove debris, compromising the driver’s vision and safety. The life of a rubber insert is typically six to 12 months depending on its exposure to heat, dirt, sunlight, acid rain, and ozone.  Streaking and chattering are common clues that the rubber is breaking down and a replacement is needed.  Click here to learn more.

The windshield washer fluid reservoir should be checked monthly. Top it off with a solution formulated to aid in the removal of insects or other debris. In winter, use a solution that will not freeze at low temperatures. Also, test the washer spray nozzles for proper operation and aim before leaving on a trip.

Work with a Local Repair Shop You Trust

Every car requires routine maintenance and repair. The best time to find a mechanic or auto repair shop is before you need one. Start by asking friends and family for recommendations of repair shops and mechanics. Visit www.aaa.com/repair to find nearby AAA Approved Auto Repair facilities. Once you’ve narrowed down your choices, take your vehicle to your top candidate shop for routine maintenance. While there, talk with the employees and take a look at the facility and consider the following questions:

  • Does the facility have up to date equipment?
  • Were you offered a written estimate?
  • Does the shop offer a nationwide warranty on parts and labor?
  • Are customer areas clean, comfortable and well organized?

Click here for more on finding the right automotive repair shop for you.

When having your car serviced, follow the factory recommended maintenance schedule to avoid under- or over-maintaining your vehicle.  Oil changes, tire rotations, changing transmission fluid, and replacing an air filter are the types of routine maintenance recommended by your vehicle’s manufacturer. The maintenance schedule for these services and more can be found in the vehicle owner’s manual.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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