Archive for the ‘Diamond Ratings’ Category

Experts share favorite Diamond Rated hotels and restaurants for holiday celebrations

ORLANDO, Fla. (October 25, 2017) – As millions of people make plans to travel this holiday season, hotels and restaurants are unpacking decorations and spicing up menus to help their guests get into the holiday spirit. Travelers and diners looking for the comforts of home without the stress of hosting during the holidays can find festive and family-friendly activities, extravagant light displays and décor, sensational seasonal menus and much more at properties across the United States and Canada.

Additional Resources

To help those travelers who are looking for a little extra holiday magic, AAA’s professional inspectors, who conduct annual evaluations of nearly 59,000 AAA Inspected & Approved hotels and restaurants, have selected 12 of their favorite festive Diamond Rated properties to visit this holiday season.

Hotels with Holiday Cheer for the Entire Family – Go ice skating, take a sleigh ride or join in a “reindog” parade. These AAA inspector picks offer visitors hands-on ways to enjoy the holidays away from home throughout the season.

Set at the base of Blackcomb Mountain, this gorgeous property is perfect for skiers. Activities in the nearby village include sleigh rides, ice skating and plenty of options for shopping and dining. Visitors can also enjoy daily holiday arts and crafts and other family-friendly activities, a special Christmas dinner, as well as an adults-only New Year’s Eve gala. –Inspector #450

Northern California’s wine region is open for business – wineries and resorts are ready to welcome visitors this holiday season despite recent wildfires. And one of the best things people can do to support the people of Napa is by spending time in the region, helping local businesses get back on their feet. On weekend afternoons in December, hop aboard a festively decorated trolley playing seasonal music, which runs between destination spots like the Oxbow Market and Historic Napa Mill. This cozy bed and breakfast, near the heart of Napa, has a cheerful holiday environment with a beautifully decorated tree and miniature town. –Inspector #569

This property, centrally located in the winter wonderland of Aspen, is lavishly adorned with holiday décor and complete with a mini-gingerbread village. Visitors can enjoy carriage rides through town with Santa and Mrs. Claus, and the hotel provides treats for Santa and his reindeer on Christmas Eve. –Inspector #599

This exclusive, luxury resort features a full calendar of family-friendly offerings, including holiday movie screenings, elf tuck-ins, ornament decorating, a “reindog” parade, gingerbread house and ornament decorating, a Christmas Eve yule log ceremony, Christmas Day brunch and much more. –Inspector #43

Bright Lights, Winter Wonderland – Immerse yourself in extravagant light displays and décor that create a magical environment. Decked out with hundreds of thousands of lights, ornaments and garlands, these AAA inspector picks offer a holiday feast for the eyes.

AAA’s inspector recommends planning your visit after the first week in December, when this beautifully restored historic country inn is turned into a holiday wonderland. The public areas and guestrooms are charmingly decorated with decked-out Christmas trees, a not-so-small collection of Santa figurines and a lighted village display. Guests are welcomed with eggnog and holiday-decorated cookies throughout the season. –Inspector #87

Located just steps from Rockefeller Center, this hotel is regally decorated for the holidays with its own 30-foot Christmas tree featuring 30,000 ornaments and more than 70,000 lights. Enjoy a cup of eggnog or spiced cider, go for a spin around the Rockefeller Center ice skating rink, then stroll by the spectacularly decorated department store windows nearby. –Inspector #592

  • AAA Five Diamond Bellagio in Las Vegas, Nevada

With seasonal sculptures created from thousands of fresh flowers and plants, the resort’s 14,000-square-foot conservatory is a floral fairytale. During the holidays, visitors can enjoy the florally crafted enormous polar bears, life-size snow globes and penguins on display. The lobby and shopping areas are also festively decorated. –Inspector #39

This luxurious resort creates a winter dreamscape with nearly 200,000 lights, ribbons, garlands, wreaths and gloriously decorated trees. Guests can take part in myriad activities, 12 days of holiday themed events and Christmas Day brunch or dinner. –Inspector #76

Holiday Delights for Foodies and More – Sensational holiday-themed menus and settings at these Diamond Rated restaurants and hotels offer festive treats for the discerning foodie to the casual diner looking for a flavorful escape from the usual.

Each Sunday and Wednesday in December, the inn offers a Dickens Dinner with roast duck and pheasant accompanied by a reading from Dickens’ novel, “A Christmas Carol.” Guests can go for a stroll along wooded trails adorned with icicles and lovely buildings set among the Hocking Hills. –Inspector #10

The beautiful dining room’s upscale western flair is transformed with festive decorations and seasonal menus for the holiday season. Sleigh rides at night take guests through a winter light display, complete with hot chocolate and blankets for snuggling. –Inspector #450

  • AAA Four Diamond Circa 1886 in Charleston, South Carolina

This renovated carriage house at the historic Wentworth Mansion offers an intimate dining setting. An annual Dickens Dinner includes a retelling of “A Christmas Carol” with a four-course dinner prepared by the award-winning chef. –Inspector #43

This charming Victorian home decorates every square inch with tasteful holiday décor. Diners can warm up and enjoy a holiday-themed tea with options like gingerbread cheesecake and tea sandwiches with roasted turkey and apple cranberry mustard. –Inspector #593

The year-end holiday season is one of the busiest times of year, when millions of travelers take to the roads and air to spend time with family and friends. To help those who will set out on a holiday getaway this year, AAA’s travel experts offer these travel tips:

  • Plan ahead – Book early for the best deals and availability on hotels, airfare, car rentals and more.
  • Work with a travel agent – Travel agents often have access to extra amenities and added benefits to help plan a magical holiday getaway. They can also be a tremendous help in the event something changes or goes wrong on your trip.
  • Be flexible – If your schedule permits, consider traveling on the holiday itself to encounter less congestion and fewer crowds.
  • Safety first – Get plenty of rest before setting out on a holiday trip. If driving, schedule breaks every two hours or 100 miles to remain alert and avoid driving drowsy.
  • Make sure your vehicle is road trip ready – Motorists should check the car battery and windshield wipers, inspect tires and pack a winter emergency kit containing a snow shovel, flashlight, ice scraper, jumper cables, warning devices and extra warm clothing for everyone riding in the vehicle.
  • Pack your patience – The holiday season is one of the busiest times of year for traveling. Expect heavy crowds and allow plenty of time to get to your destination safely.

For more information to plan a holiday getaway, visit AAA.com/HolidayDiamonds.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

On-Site Inspections Reveal the Best Of One, Two and Three Diamonds

ORLANDO, Fla. (August 15, 2017) – With 59,000 Diamond Rated establishments from which to choose, AAA has unveiled a new Best Of designation to give travelers another way to find great options for any trip or budget. Currently just seven percent of AAA Diamond Rated hotels and restaurants have earned the “Best Of” distinction. These establishments have overall ratings in the top 20 percent for their Diamond Rating level, no member complaints in the past 12 months and, for hotels only, A Rated cleanliness and condition.

Additional Resources

“When travelers are choosing a Diamond Rated hotel or restaurant, they should think of each additional Diamond as an indicator of more extensive services offered. AAA doesn’t approve substandard properties, which separates our ratings from the rest,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Whether an establishment offers a simple environment or extensive luxury, it provides members with a good choice for the type of experience provided.”

The vast majority of AAA’s Diamond Rated establishments ‒ 90 percent of hotels and 97 percent of restaurants ‒ earn a rating of One, Two or Three Diamonds. Undergoing evaluation from one of AAA’s professional inspectors, these hotels and restaurants meet AAA’s rigorous standards for cleanliness, comfort and hospitality, and they offer travelers more casual and affordable options that are often just as charming and memorable as their higher rated counterparts.

“Every AAA Diamond Rated establishment must consistently meet and exceed the expectations of the most discriminating traveler — the AAA inspector,” continued Petrone. “It’s a great accomplishment for any property to be listed as AAA Inspected & Approved. Those at the One, Two and Three Diamond levels are the most common and frequently visited by AAA members. This new Best Of designation highlights those at the top of their rating level.”

Here is a sampling of the diverse One, Two and Three Diamond Rated hotels and restaurants across North America that have earned a Best Of designation. Travelers can find more selections at AAA.com/123Diamonds.

Best Of One, Two and Three Diamond Hotels

Mountain Waters Resort – Portland Creek, Newfoundland and Labrador, Canada (AAA One Diamond)
AAA Inspector Notes:
These cozy, well-kept cabins with decks are located in a quiet and picturesque wooded setting. Fishing is popular here as the renowned Salmon River and Portland Creek Pond border the property. Guests can immerse themselves in the outstanding natural surroundings thanks to the lack of internet and cell phone reception.

Cowboy Village Resort – Jackson, Wyoming (AAA Two Diamond)
AAA Inspector Notes:
Located near dining and specialty retailers, the village offers a wonderful selection of studio and one-bedroom log cabins. All cabins have a picnic table, seating on a covered porch and a sofa bed as an added bonus. In the main building, the upscale lobby features an impressive floor-to-ceiling fireplace, the perfect spot to sit and relax.

Disney’s All-Star Sports Resort – Lake Buena Vista, Florida (AAA Two Diamond)

AAA Inspector Notes: Giant football helmets, hockey sticks and baseball bats decorate this sports-themed property. Abundant recreational amenities include dive-in movies and play areas with ping-pong, corn hole and foosball games. Guests can easily quell their hunger pangs at the food court and purchase souvenirs at the convenient on-site Disney store.

Inn at Cape Cod – Yarmouth Port, Massachusetts (AAA Three Diamond)
AAA Inspector Notes:
Massive, iconic columns define the front porch of this Colonial-style mansion with grounds shaded by stately trees leading to a 100-acre nature reserve. Rooms are outfitted with rich furnishings, pillow top mattresses, soft triple sheeting and high-end bath amenities. A 24-hour coffee and tea station is available on each floor and complimentary homemade cookies are offered every afternoon.

Ocean Place Resort & Spa – Long Branch, New Jersey (AAA Three Diamond)
AAA Inspector Notes:
A great option for a sunny escape, this hotel features sleek, modern rooms (some with ocean views); a luxury spa; beach club access; and a laid-back tiki bar. The hotel features dozens of mature palm trees brought in from the Gulf Coast to give the resort a distinctly Floridian feel.

Best Of One, Two and Three Diamond Restaurants

Rodeo Goat – Dallas, Texas (AAA One Diamond)
AAA Inspector Notes:
This is the place for diners who have ever thought their burger needed grilled peaches, a fried egg or blackberry compote on top. Those and other creative ingredients are combined to make a distinctive burger menu. Get there early; the place fills up quickly, especially at lunchtime.

Tupelo Honey Café – Chattanooga, Tennessee (AAA Two Diamond)
AAA Inspector Notes:
Traditional Low Country favorites such as fried green tomatoes and shrimp and grits are served in heaping portions. The menu features twists on Southern staples, such as nutty fried chicken served with smashed sweet potatoes, asparagus and a side of goat cheese grits.

Sava’s – Ann Arbor, Michigan (AAA Two Diamond)
AAA Inspector Notes:
Locals love the expansive Sunday brunch buffet offering everything from homemade pop tarts to egg dishes that change weekly. For lunch and dinner, the seasonal menu features fresh salads, small plates, steaks, juicy burgers and pasta. Friendly servers are always ready to make a recommendation, such as the lobster BLT topped with thick-cut bacon.

The Boiler Room – Omaha, Nebraska (AAA Three Diamond)
AAA Inspector Notes:
The menu changes often and is focused on local, farm-to-table ingredients and pre-Prohibition era cocktails. The two-level space, a restored boiler room originally built in 1887, offers guests a bird’s-eye view of the expert chefs working diligently in the kitchen to prepare delicious meals.

Outpost – Goleta, California (AAA Three Diamond)
AAA Inspector Notes:
This restaurant offers retro California style with original artwork and a lively atmosphere. The covered patio area features views of the fire pit and pool at AAA Three Diamond Rated The Goodland hotel. For a tasty alternative, try the duck tacos paired with a local wine from the surrounding area.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Family-friendly places in Orlando top the experts’ lists

Julie HallORLANDO, Fla. (June 13, 2017) – A bustling summer travel season is in full swing and AAA’s team of anonymous inspectors have been busy conducting on-site evaluations of nearly 59,000 hotels and restaurants across North America. To give travelers a taste of the many great places to stay and dine this summer, they’ve selected a few of their favorites in the top 10 North American destinations, based on AAA Travel bookings for trips scheduled for June 1 through August 15, 2017.

Additional Resources

 
1. Orlando, Florida

Inspector 591’s Favorite Hotel: Disney’s Port Orleans Resort-Riverside (Three Diamond)

Recreational activities include taking a stroll along the river or going on a surrey bike ride, a fishing excursion or horse-drawn carriage ride. Inspector 591 shares, “Opportunities for both relaxation and fun activities are plentiful.”

Inspector 591’s Favorite Restaurant: The BOATHOUSE Waterfront Dining (Three Diamond)
Beautifully restored boats from the 1940s to 1960s are creatively placed around the restaurant. The menu is just as interesting with options like Prince Edward Island steamed mussels and Atlantic swordfish.

 

2. Vancouver, Canada

Inspector 450’s Favorite Hotel: Blue Horizon Hotel (Three Diamond)
These spacious suites have a unique double bank of windows and balconies. Higher floors offer incredible views of the city, English Bay or nearby mountains, depending on room location.

Inspector 450’s Favorite Restaurant: Bistro Absinthe (Three Diamond)
This tiny spot has a bohemian feel with vintage chandeliers, absinthe posters and exposed ceilings. Recipes are classic with a simple clarity of flavor and appealing display. Inspector 450 says, “For what you get, the price is right: high quality, attractively presented, delicious food and the portion size is not too bad either!”

 

3. Cancun, Mexico

Inspector 601’s Favorite Hotel: Hyatt Ziva Cancun (Four Diamond)
Newly renovated, this hotel sits between two great swimming beaches and is walkable to local nightlife and shopping. Inspector 601 exclaims, “This is where I’m bringing my family! A spa for us old folks, a brewpub for Gen X and a sweet shop for the grandkids.”

Inspector 601’s Favorite Restaurant: La Habichuela Sunset (Three Diamond)
Sporting a dramatic Mayan-themed décor, this restaurant prepares the time-honored recipes of the owners and hosts, the Pezzotti family, including seafood ceviche, chilled avocado soup and chicken mole.

 

4.Seattle, Washington

Inspector 31’s Favorite Hotel: Fairmont Olympic Hotel (Four Diamond)
A historic icon, the Italian Renaissance-style hotel is in the heart of the city. It reflects the grandeur of the past, but with modern conveniences.

Inspector 31’s Favorite Restaurant: Altura (Four Diamond)
The prix fixe menu features only the freshest seasonal ingredients in unique preparations, including foie gras torchon with rhubarb and strawberries, squid ink tagliatelle and king salmon with fried ramps. Inspector 31 raves, “I love how the chef takes the freshest ingredients available and, by creatively combining flavors, fashions the most exotic dishes.”

 

5. Punta Cana, Dominican Republic

Inspector 450’s Favorite Hotel: Sanctuary Cap Cana by AlSol (Four Diamond)
This gorgeous, all-inclusive resort has a historical feel with breathtaking sea views. All units have full living room areas and beautiful bathrooms with separate showers and tubs. Inspector 450 declares, “If I had just one last place to go, this might be it. Fantastic food, beautiful rooms and wonderful service are just the tip of the iceberg.”

Inspector 450’s Favorite Restaurant: Api Beach Restaurant (Two Diamond)
Featuring views of a beautiful pool and a sandy beach, this restaurant features dishes with a Latin flair, including ceviche, arepa and empanadas.

 

6. Honolulu, Hawaii

Inspector 569’s Favorite Hotel: Hokulani Waikiki by Hilton Grand Vacations Club (Three Diamond)
In the heart of Waikiki, this property is surrounded by many restaurants and shops. The rooftop pool offers spectacular views of the city, the ocean and Diamond Head, as well as complimentary cabanas.

Inspector 569’s Favorite Restaurant: Chef Mavro (Five Diamond)
Elegant island décor immerses diners in a soft, mellow glow. Imaginative and creative dishes delight with flexible four- and six-course menus as well as the grand tasting menu, all with optional wine pairings. Inspector 569 shares, “Dining here is always a treat for me as this chef can make something as basic as creamed corn make your eyes roll to the back of your head!”

 

7. Anaheim, California

Inspector 603’s Favorite Hotel: Disneyland Hotel (Four Diamond)
A surprise awaits guests on arrival, as an intricately carved Disney castle comes to life with lights and music on guestroom headboards. Children’s wishes will come true when they run into the many Disney characters around the property.

Inspector 603’s Favorite Restaurant: Ralph Brennan’s Jazz Kitchen (Two Diamond)
New Orleans-style food, décor and entertainment are combined to provide a whimsical experience. This is almost as good as visiting the original “Big Easy!” Inspector 603 proclaims, “I cannot leave without having one of their delicious Beignets!”

 

8. Anchorage, Alaska 

Inspector 334’s Favorite Hotel: Crowne Plaza Anchorage Midtown (Three Diamond)
The spacious lobby at this hotel is beautiful. Guestroom and bathroom highlights include luxurious bedding, multiple outlets and USB ports and high-end bath products. Inspector 334 raves, “After a long day, I am overjoyed to find a sleep kit on my bed with pillow mist, resting cream and foot balm; the lighted makeup mirror is a bonus.”

Inspector 334’s Favorite Restaurant: Kincaid Grill (Three Diamond)
It’s no surprise that visitors flock to this small restaurant featuring inviting décor and an innovative menu that changes with the seasons. This is one of the finest dining experiences in the city.

 

9. Las Vegas, Nevada

Inspector 39’s Favorite Hotel: ARIA Sky Suites (Five Diamond)
The pampering begins with a complimentary limo ride from the airport to a private drive where guests are greeted by name. Suites on the 25th floor and up give each room panoramic views of the bustling city of lights.

Inspector 39’s Favorite Restaurant: Joel Robuchon (Five Diamond)
This fine-dining gem is one of the city’s most highly touted restaurants. Chef Joel Robuchon’s sumptuous menu caters to the sophisticated palate while flawless service prevails in the intimate and refined dining room. Inspector 39 proclaims, “This is the most spectacular dining experience I’ve ever had. Every course is a piece of art and tastes as amazing as it looks.”

 

10. Montego Bay, Jamaica

 Inspector 450’s Favorite Hotel: IBEROSTAR Rose Hall Suites (Four Diamond)
This upscale, all-inclusive resort has a large modern lobby and lounge. The grounds are lovely and feature a lazy river, kid-oriented water park and fountains.

Inspector 450’s Favorite Restaurant: MVP Smokehouse (One Diamond)
This rustic open-air eatery offers quite a bit more than your typical Jamaican restaurant. Renowned for its smoked jerk chicken and pork, the restaurant’s signature sauce is sold by the bottle. Inspector 450 shares, “Not only is this place loaded with finger-licking value, it’s smoking good too!”

For more information to plan your summer getaway, visit AAA.com/DiamondSummer.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

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Julie HallFive Diamond establishments are noted for contemporary designs, premier quality and personalized services

ORLANDO, Fla. (January 27, 2017) – AAA has unveiled 63 restaurants and 120 hotels that have earned the AAA Five Diamond Rating in the past 12 months, qualifying them for the 2017 Five Diamond Award list. This exclusive group represents just 0.3 percent of the nearly 59,000 AAA Approved and Diamond Rated restaurants and hotels. Following rigorous evaluations from AAA’s professional inspectors, the following establishments were added as Five Diamond honorees in 2016.

Additional Resources

 

The Modern – New York City

AAA Inspector Notes: An exquisite museum sculpture garden provides this AAA Five Diamond restaurant a sublime, cosmopolitan and relaxed setting for a most splendid meal. The prix-fixe menus focus on seasonal, high-quality ingredients; sautéed foie gras, lobster steamed in spinach, bone marrow-crusted beef and Long Island duck are standouts. Service is energetic and diligent. The wine list is ample, and desserts are, like the setting, wonderfully artistic. Chef Abram Bissell adds his own signature and contemporary New American touch, and service staff is a pleasing blend of professional, enthusiastic young servers and a highly knowledgeable old guard.

Four Seasons Resort Lana’i – Lanai City, Hawaii

AAA Inspector Notes: The newly renovated AAA Five Diamond resort provides panoramic ocean views atop rugged lava cliffs and white sand beaches. Accommodations are culturally contextual, giving a nod to Hawaiian aesthetics. Guests will find unsurpassed in-room technology, including a 75-inch flat-screen television, multi-option panel controls for lighting and window coverings and an in-room iPad loaded with resort information and guest request options.

The St. Regis New York – New York City

AAA Inspector Notes: A New York landmark since 1904, this appealing AAA Five Diamond property offers style at a grand level. When combined with contemporary luxury and attentive services, it is in a rarefied, supreme class altogether. This historic hotel was built by John Jacob Aster IV as a sister property to the Waldorf Astoria, just a few years before Astor went down with the Titanic. Today, guests can enjoy unlimited use of the private on-site health club, complimentary garment pressing upon arrival and fresh fruit or candy delivered daily.

Spice Island Beach Resort – St. George’s, Grenada

AAA Inspector Notes: Situated on a gorgeous white-sand beach, this all-inclusive AAA Five Diamond resort has richly decorated, luxurious suites with furnished balconies or terraces. Some units also come with private plunge pools and four-poster canopy beds. The suites, tucked among private gardens dotted by lemon, almond and sea grape trees, are spread out in several buildings and afford very nice privacy.

Four Seasons Hotel Mexico D.F. – Mexico City

AAA Inspector Notes: Recently renovated from top to bottom, the design of this AAA Five Diamond hotel is stylish and sophisticated throughout. The elegantly appointed guest rooms are chic and many overlook a beautifully landscaped courtyard. Spanish colonial-inspired rooms feature LCD flat-screen televisions, iPod docking station and mini-bars. Marble-covered bathrooms include a deep soaking tub and separate shower.

Dorado Beach, A Ritz-Carlton Reserve – Dorado, Puerto Rico

AAA Inspector Notes: Cutting-edge AAA Five Diamond luxury is wrapped in an envelope of naturally preserved sanctuary-style surroundings. The guest suites are spacious and have luxurious amenities and ocean views, with some also featuring private pools. Guests can indulge at the stupendous five-acre spa that includes a complete hydro treatment area and treehouse treatment rooms. The service is stellar from beginning to end and the ambience of exclusivity is self-evident. The pool area faces a wide swath of beach with views of turquoise ocean water.

The Jefferson Hotel – Richmond, Virginia

AAA Inspector Notes: This ornate 1895 Beaux-Arts hotel is a historic landmark with striking architectural details, including a Tiffany stained-glass rotunda, a marble statue of Thomas Jefferson and a grand staircase. A small museum tells of the AAA Five Diamond property’s storied past and dispels many of the rumors and historic tales associated with the hotel.

“Five Diamond establishments represent the upper echelon of hospitality, redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Attaining the Five Diamond Rating is an impressive accomplishment and is a point of great pride for these top hotels and restaurants.”

Also of note among the new additions to the list is the first Five Diamond Rated property in Grenada, Spice Island Beach Resort. The Broadmoor in Colorado Springs remains the only hotel that has maintained the Five Diamond Rating for 41 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations. The Inn at Little Washington Dining Room in Virginia remains the longest tenured Five Diamond restaurant, the only one to maintain the coveted status for 29 consecutive years, since 1988.

“These leading edge properties are well-positioned to meet the needs of discerning travelers. Their noted attributes include contemporary design trends and the highest quality food and amenities. Personalized, attentive service is foremost, delivered in ways that offer guests inspiring and memorable local experiences,” said Petrone.

Candidates for the Five Diamond Rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Using guidelines weighted by member priorities, inspectors meticulously evaluate guest services and physical attributes to assess the level of competence, refinement and hospitality and assign a corresponding rating of One to Five Diamonds.

For more information about Diamond Ratings and the complete lists of Four and Five Diamond hotels and restaurants, visit AAA.com/DiamondAwards.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online TripTik Travel Planner mapping and routing tool, searchable online AAA Travel Guides and AAA TourBook guides available to members at AAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Restaurant Images

The Modern

(Photo Credit:Photographer in file name, followed by The Modern)

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Hotel Images

Four Seasons Resorts Lana’i

(Photo Credit: Courtesy of Four Seasons Resorts Lana’i)

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The St. Regis New York

(Photo Credit: Courtesy of The St. Regis New York)

St-Regis-TiffanySuite St-Regis-Royal Suite The St. Regis New York The St. Regis New York Newly renovated St. Regis New York - King Cole Bar and Restaurant reopens October 2013

 

Spice Island Beach Resort

(Photo Credit: Courtesy of Spice Island Beach Resort)

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Four Seasons Hotel Mexico D.F.

(Photo Credit: Courtesy of Four Seasons Mexico City)

Four-Seasons-Hotel-Mexico-City-ARCH-COURTYARD-1-0015 Four-Seasons-Hotel-Mexico-City-ARCH-LOBBY-STAIRCASE-0700 Four-Seasons-Hotel-Mexico-City-Pool Four-Seasons-Hotel-Mexico-City-Presidential-Suite-Bathroom Four-Seasons-Hotel-Mexico-City--RM-225-1727

 

Dorado Beach, A Ritz-Carlton Reserve

(Photo Credit: Courtesy of Dorado Beach, A Ritz-Carlton Reserve)

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The Jefferson Hotel

(Photo Credit: Courtesy of The Jefferson Hotel)

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Julie HallORLANDO, Fla. (April 21, 2016) – As families across the country eagerly await the end of school and the beginning of summer, millions of Americans are making plans to travel with loved ones this year. According to a recent AAA survey, more than one-third of Americans (35 percent) are planning to take a family vacation of 50 miles or more away from home involving two or more immediate family members in the next 12 months.

AAA estimates that U.S. drivers have saved nearly $12 billion on gas so far this year compared to the same period in 2015, and drivers this summer should pay the lowest gas prices in 12 years. These lower gas prices have helped motivate Americans to drive at record levels, and prompted many families to take road trips this year. Fifty-five percent of Americans say they are more likely to take a road trip this year due to lower gas prices.

Additional Resources

Road trips (69 percent), national parks (49 percent) and theme parks (42 percent) are the most popular types of vacations for families planning to travel in the next year. Vacations to international destinations (26 percent) and cruises (19 percent) round out the top five most popular vacation options for traveling families.

“Two-thirds of Americans say spending quality time as a family is the most important part of taking a family vacation,” said Bill Sutherland, AAA senior vice president of Travel and Publishing. “Whether it’s a cross-country road trip or a dream vacation to a far-off destination, travel offers busy families an excellent opportunity to share experiences and connect with each other in meaningful ways.”

AAA Travel experts offer tips for families planning vacations this year:

  • Road Trips: AAA recommends travelers map out a route in advance to make the most of their road trip. Drivers should plan frequent stops, about every 100 miles or two hours, to remain alert. Tools such as AAA’s TripTik Travel Planner, in desktop and app versions, can help families find AAA Diamond Rated hotels and restaurants, gas prices and plan fun stops along the way.
  • National Parks: The National Park Service celebrates its centennial anniversary in 2016, making it a great year for travelers to discover the parks. The most popular national parks, such as Great Smoky Mountains, Grand Canyon and Yosemite, may reach capacity during peak travel times, so plan ahead. For families traveling on a budget, national parks are waiving entrance fees this year April 16-24, Aug. 25-28, Sept. 24 and Nov. 11.
  • Theme Parks: Theme parks in Orlando and Southern California are expected to continue growing in popularity with families this summer, as new attractions debut at theme parks coast-to-coast. For families with flexible travel schedules, early May and September are great times to visit theme parks, when travelers can experience lighter crowds and shorter lines.
  • International Vacations: Favorable exchange rates and discounted pricing are helping many families plan trips to international destinations this year. The current strength of the dollar makes international travel especially affordable right now and Americans will get more for their money when visiting destinations around the world.
  • Cruises: Cruises offer a variety of activities for all ages, plus children’s programs that give parents a chance to relax and unwind. Cruise Lines International Association (CLIA) forecasts 24 million vacationers will cruise the world’s waterways in 2016, one million more than last year. Experienced travel agents can help first-time cruisers identify the cruise line, ship and itinerary that best suits their family.

AAA’s professional hotel inspectors, who evaluate nearly 28,000 hotels across North America using detailed, published guidelines, have identified a few of their top picks for family-friendly Diamond Rated hotels:

Beaches Negril Resort & Spa, Negril, Jamaica – Three Diamond

AAA Inspector Notes: Marvelous for both families and adults, this lovely all-inclusive is well laid out with an amazing water park offering refreshing fun for all ages. There is an Xbox play lounge, sailing lessons for children and adults and a comprehensive kid’s camp area for all ages.

Great Wolf Lodge, Centralia, Wash. – Three Diamond

AAA Inspector Notes: From splashing in the water park, gaming in the arcade, playing a game of checkers in the lobby, to any number of other seasonal adventures, this hotel is a fantastic place for the entire family. A nice selection of guest rooms is available, including some with bunk beds and a popular kids’ cabin.

LEGOLAND Florida Resort, Winter Haven, Fla. – Three Diamond

AAA Inspector Notes: Geared toward children, this LEGOLAND resort features pirate, adventure and kingdom themed rooms. Kids have a bunk bed area while adults can relax in their own space. Set on Lake Eloise, there are boardwalks with views of wildlife, a fire pit to relax beside at night, a LEGO club room with movies, a splash pad by the expansive swimming pool and even a Master LEGO builder’s workshop with classes.

Wequassett Resort and Golf Club, East Harwich, Mass. – Four Diamond

AAA Inspector Notes: This waterfront resort is the perfect family-friendly destination, with an outdoor amphitheater and a pirate-themed interactive water playground with treasure chests, fountains and a pirate ship with slides and swinging ropes. The high-tech children’s center features a 135-inch HD screen for Wii, PlayStation and Xbox gaming. Activities include dive-in movies, teen gaming nights and lessons in swimming, sailing and tennis. An ice cream truck with complimentary treats makes special appearances throughout the property in summer.

Westgate Smoky Mountain Resort & Spa, Gatlinburg, Tenn. – Three Diamond

AAA Inspector Notes: The resort features cabin-style duplexes, plus condos that can be expanded via connecting doors, perfect for large families. Many units have fireplaces and whirlpool tubs. Family-friendly facilities include an infinity pool and nature trails that lead from the property into the densely wooded forest of Great Smoky Mountains National Park.

Before setting out on a family vacation, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find the lowest gas prices, access exclusive member discounts, find more than 58,000 AAA Approved and Diamond Rated hotels and restaurants, request AAA roadside assistance and more. For in-person travel planning, seek the expert advice of a trusted travel advisor, who can provide personalized service and first-hand destination knowledge to create a memorable family vacation. For more information and to begin planning a vacation, visit AAA.com/Travel.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

###

About AAA’s Family Travel Survey

This report presents the findings of a telephone survey administered as part of global market research company ORC International’s weekly CARAVAN® omnibus surveys conducted among two national probability samples (landline only and cell phone), which, when combined, consists of 1,002 adults living in the continental United States. Interviewing was conducted March 17-20, 2016. This study has an average statistical error of ±3.6% at the 95% confidence level for US adults. That means there is a 95% chance that the results found in this study are within ±3.6% of the results that would be found if all US adults living in private households in the continental United States were interviewed using the research methodology and questionnaire used in this study. The actual statistical error depends on the number of respondents to each question and on the observed proportions.

Julie HallEvolving dining trends influence update to Approval Requirements & Diamond Rating Guidelines used by AAA inspectors

ORLANDO, Fla. (March 30, 2016) – AAA recently updated its restaurant Approval Requirements & Diamond Rating Guidelines, the blueprint AAA inspectors use to evaluate 30,000 AAA Approved and Diamond Rated restaurants throughout the United States, Canada, Mexico and the Caribbean. The guidelines, last updated in 2009, reflect changing industry trends, incorporating input from AAA’s hotel and restaurant inspectors, AAA members and industry professionals.

As an example of change reflected in the revised guidelines, AAA’s Director of Content Development Michael Petrone cites growing consumer interest in food-related components of the dining experience. “Diners are more educated than ever before about food trends, preparation styles and ingredient sourcing. They are eager to interact with knowledgeable wait staff and culinary experts, learning how dishes are prepared and where ingredients originate. As the focus continues to shift in this direction, formalities such as opulent décor and place settings are becoming less important.” In response to this shift and feedback gathered from AAA members, food-related attributes now account for 50 percent of a restaurant’s Diamond Rating.

Periodic adjustments to the guidelines are also prompted by a trickle-down effect, as offerings previously specific to higher-rated restaurants have become more prevalent. For example, chef’s tasting menus and suggested food and beverage pairings are now introduced at the Three and Four Diamond Rating levels. Menu ingredients are evolving as well, increasing access to once-rare items such as farm-branded products, ancient grains, locally sourced ingredients and artisan creations.

As the restaurant industry continues to change, AAA inspectors continually note the newest dining and hospitality trends. The industry’s most talented chefs, for example, are expanding beyond the fine-dining world to spearhead new fast-casual chains, a domain typically reserved for fast-food restaurants. Now consumers can find numerous gastropubs and micro-distilleries serving high-quality food, healthfully prepared vegetables and small portions for sharing. With improved mobile options for reservations, ordering and payment, technology is also gaining an increasing presence in the food service experience.

“The updated guidelines reinforce AAA’s longstanding pledge to provide our members with reliable travel information through on-site inspections and accurate ratings for the restaurants we approve,” said Petrone.  “We regularly evaluate and update the guidelines to ensure they remain accurate and relevant to the travel and dining needs of AAA’s more than 56 million members.”

The assignment of a rating of One to Five Diamonds marks the completion of a successful on-site evaluation by a professional AAA inspector. The first step is to meet the basic cleanliness, comfort and hospitality requirements to become AAA Approved. Consumers can find Diamond Rated restaurants in the free AAA Mobile app, online TripTik Travel Planner and regional TourBook guides available at AAA offices.

About AAA Inspections

For 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

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Julie HallLeading-edge restaurants impress knowledgeable guests with innovative menus and enticing surroundings

ORLANDO, Fla. (February 5, 2016) – Just in time for Valentine’s Day celebrations, AAA has unveiled 64 restaurants that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2016 Five Diamond Award® list. This exclusive group represents just 0.2 percent of the more than 30,000 AAA/CAA Approved and Diamond Rated restaurants. Following rigorous evaluations from AAA’s professional inspectors, the following three restaurants were added as first-time Five Diamond honorees.

Additional Resources

Gabriel Kreuther – New York, N.Y.

AAA Inspector Notes: Chef Gabriel Kreuther leads this modern, yet sophisticated fine-dining restaurant.

A diverse menu that leans on Kreuther’s French-Germanic roots includes a signature sturgeon sauerkraut tart, foie gras terrine and langoustine tartare. Even basic items such as Kugelhoph bread with soft white cheese and chives are astonishing. Much more than a meal, a visit here is a full-blown sensory event full of unexpected twists and turns. The experience provides a kind of culinary magic many aim to achieve, but few accomplish. Passion and artistry are displayed from start to finish.

TÈ – Leola, Pa.

AAA Inspector Notes: This one-of-a-kind dining experience is truly divine. Guests choose from either a five- or nine-course prix fixe menu of inspiring Italian cuisine. Extras that further enhance the experience include a selection of artisanal cheeses from a roving cart, expert wine pairings and multiple chef accoutrements between courses. A highly refined staff pampers guests and assists with their every need while artfully timing each delectable dish for a relaxing and memorable meal.

The Georgian Room – Sea Island, Ga.

AAA Inspector Notes: Diners should prepare for an experience like none other when stepping through the doors of The Georgian Room. Gorgeous antique gold and crystal chandeliers, grand molded stone columns, majestic arches and a stately fireplace create an impressive backdrop for the equally magnificent menu. A highly trained staff provides unparalleled tableside service and impressive knowledge of New Southern cuisine and world-class wine. The menu changes seasonally and offers freshly sourced wellness selections such as milk-poached organic hen breast with mushroom porridge and farm egg. Save room for the decadent crème brûlée bread pudding soufflé, one of the restaurant’s highly touted dessert offerings.

Collectively visiting more than 1,100 hotels and restaurants weekly, AAA inspectors have an unmatched opportunity to observe emerging dining trends. “Contemporary restaurant enthusiasts are more educated than ever about food trends, preparation techniques and ingredient sourcing, and less interested in formalities such as proper attire and opulent décor. This raises the bar for today’s top chefs who attempt to achieve perfection with each offering. Diners want to learn about unfamiliar ingredients, discuss their selections with wait staff and interact with culinary experts through tastings, tours and chef’s table dining experiences,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “At the Five Diamond level, one can expect a broad sensory-based experience including flavor, visual appeal, aroma and texture along with personalized service and ambient, ultra-comfortable surroundings designed to engage and impress even the most experienced patron.”

Of note among the new additions is Georgia’s only Five Diamond hotel and restaurant pairing. Sea Island’s The Georgian Room is located in The Cloister, a new Five Diamond hotel honoree for 2016. The addition of TÈ in Leola marks Pennsylvania’s second Five Diamond restaurant. Additionally, The Inn at Little Washington Dining Room in Washington, Va., remains the longest tenured Five Diamond restaurant, the only one to maintain the coveted status for 28 consecutive years, since 1988.

“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top restaurants,” said Petrone. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and provide memorable experiences.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Using guidelines weighted by member priorities, inspectors meticulously evaluate food quality, guest services and physical attributes to assess the level of competence, refinement and hospitality and assign a rating of One to Five Diamonds.

For more information about Diamond Ratings and the complete lists of Four and Five Diamond restaurants, visit AAA.com/Diamonds.

About AAA Inspections

For 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile® app, the online  TripTik® Travel Planner mapping and routing tool, searchable online Travel Guides and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 55 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Restaurant Images

Gabriel Kreuther

(Photo Credit: Paul Wagtouicz)

GABRIEL KREUTHER sturgeon and sauerkraut tart GABRIEL KREUTHER langoustine tartar GABRIEL KREUTHER interior

TE

(Photo Credit: Preston Sean Photography)

TE_night shot TE_baby octopus

The Georgian Room

(Photo Credit: Sea Island)

The Georgian Room_interior2 The Georgian Room_interior1

The Inn at Little Washington Dining Room

(Photo Credit: Gordon Beall)

The Inn at LW Dining Room_kitchen The Inn at LW Dining Room_interior

 

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Julie HallUltra-luxury accommodations use creativity and technological conveniences to deliver one-of-a-kind services and amenities

Additional Resources

ORLANDO, Fla. (January 15, 2016) – AAA has unveiled 118 hotels that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2016 Five Diamond Award® list. This exclusive group represents just 0.4 percent of the nearly 28,000 AAA/CAA Approved and Diamond Rated hotels. Following rigorous evaluations from AAA’s professional inspectors, the following six hotels were added as first-time Five Diamond honorees.

Hotel Mousai – Puerto Vallarta, Mexico

AAA Inspector Notes: This chic hotel, exclusively for adults, offers the ultimate in contemporary design in its rooms and public areas. Distinctive personal attention includes a mid-day “siesta” hammock service. Using an iPad to control the electric curtains, guests enjoy stunning hilltop views that offer both jungle and seaside vistas. Exclusive amenities include a rooftop pool, world-class spa and a gym with yoga room and resident DJ.

Park Hyatt New York – New York, N.Y.

AAA Inspector Notes: An ultra-refined, modernist style greets guests at this gleaming glass jewel in the center of Midtown. The spacious rooms feature a custom designed beverage center and a media hub integrated with curated art and designer furnishings, complemented by fine linens, aromatic scents and an oversized soaking tub. Facilities include an indoor pool and state-of-the-art 1,845-square-foot fitness center. This pet-friendly property donates all pet fees to animal charities.

St. Regis Deer Valley – Park City, Utah

AAA Inspector Notes: Located on a ski run with true slope-side ski-in/ski-out access, the guest experience begins with a peaceful funicular tram ride up the mountain, offering stunning picture-postcard views. The luxurious lobby, split-level infinity pool and convenient ski beach for downhill rest breaks invite total relaxation. The rooms, baths and one- to four-bedroom condominiums are luxuriously appointed. Refreshments include a daily afternoon iced tea social, nightly s’mores for the kids and a dramatic evening Champagne sabering for adults by the fire pits.

The Cloister – Sea Island, Ga.

AAA Inspector Notes: This exclusive luxury resort features five miles of private beach, championship sports and recreation, lush gardens and a seaside spa. Rooms are large, luxurious and uniquely designed. Relax in an overstuffed chair and treat your feet to the caress of handmade Turkish rugs after a full day of boating, tennis, squash or your favorite beach activity.

The Ritz-Carlton, Dove Mountain – Marana, Ariz.

AAA Inspector Notes: Nestled into the Tortolita Mountains, this elegant resort features rooms with expansive views and luxurious baths as well as world-class golf facilities. Influenced by the traditions of the Sonoran desert, the spa features ancient curative rituals and eco-holistic therapies, a treat for guests who wish to be pampered. Enjoy an indoor-outdoor fitness center, complete with a private fireplace and courtyard, and mountain-view serenity pool terrace surrounded by ancient Native American carvings in nearby rocks.

Trump International Hotel and Tower Toronto – Toronto, Ontario

AAA Inspector Notes: Set in the heart of the city’s financial district, this stunning showpiece soars high in the sky. Floor-to-ceiling windows offer guests remarkable city views. Luxury is standard as each room features Bellino fine linens with an extensive pillow menu, a European-style wet bar with a Nespresso machine and a stone-finished bathroom with a deep soaking tub, rain shower and in-mirror TV. Business features include personalized stationery, business cards, and an in-room fax machine and computer, on request.

AAA inspectors have an unmatched first-person, on-site view of emerging hospitality trends. “At the Five Diamond level, we’re seeing hotels using new technology to expand the scope and depth of the traditional hallmarks of ultra-luxury accommodations: indulgent pampering and highly personalized service,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “For example, using virtual touchpoints such as text messaging, social media and apps, hotels reach out to guests before, during and after their stay. These tools allow guests to interact at their own convenience to further personalize their stay. They can reserve special services like in-room spa treatments, check in and out, maintain their guest folios and share experiences and photos with other travelers.”

Of note among the new additions to the list are three properties that are the only Five Diamond hotels in exclusive destination areas: Marana, Ariz.; Sea Island, Ga. and Puerto Vallarta, Mexico. New York City and Toronto continue to add ultra-luxury accommodations, gaining their ninth and fourth Five Diamond hotels, respectively. Additionally, The Broadmoor in Colorado Springs, Colo., remains the only hotel that has maintained the Five Diamond Rating for 40 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations.

“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels,” said Petrone. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Using guidelines weighted by member priorities, inspectors meticulously evaluate guest services and physical attributes to assess the level of competence, refinement and hospitality and assign a corresponding rating of One to Five Diamonds.

For more information about Diamond Ratings and the complete lists of Four and Five Diamond hotels, visit AAA.com/Diamonds.

About AAA Inspections

For 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile® app, the online  TripTik® Travel Planner mapping and routing tool, searchable online Travel Guides and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 55 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Images provided for media download and use with the above release.
Additional photos available upon request.

 

Hotel Images

Hotel Mousai – Puerto Vallarta, Mexico

(Photo Credit: Hotel Mousai)
Hotel-Mousai_therooftop-arcos Hotel-Mousai_suite Hotel-Mousai_suite-balcony

Park Hyatt New York – New York, N.Y.

(Photo Credit: Park Hyatt New York)
Park-Hyatt-New-York_pool_August  

St. Regis Deer Valley – Park City, Utah

(Photo Credit: The St. Regis Deer Valley)
St-Regis-Deer-Valley_outside-pool St-Regis-Deer-Valley_lobby St-Regis-Deer-Valley_luxury-suite-living-room

The Cloister – Sea Island, Ga.

(Photo Credit: Sea Island)
The-Cloister_suite-w-balcony The-Cloister_Black-Banks-Terrace-from-dock 

The Ritz-Carlton, Dove Mountain – Marana, Ariz.

(Photo Credit: The Ritz-Carlton, Dove Mountain)
The-Ritz-Carlton-Dove-Mountain_suite The-Ritz-Carlton-Dove-Mountain_lobby The-Ritz-Carlton-Dove-Mountain_spa-pool

Trump International Hotel and Tower Toronto – Toronto, Ontario

(Photo Credit: Trump International Hotel and Tower Toronto)
Trump-International-Hotel-and-Tower-Toronto_Huber Trump-International-Hotel-and-Tower_Huber-Grand-Foyer Trump-International-Hotel-and-Tower-Toronto_bath

The Broadmoor in Colorado Springs, Colo.

(Photo Credit: The Broadmoor)
The Broadmoor The-Broadmoor_aerial 

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JulieHallUltra-luxury establishments redefine personalized service with new technology and custom experiences

ORLANDO, Fla., (Jan. 16, 2015) – AAA has unveiled 121 hotels and 63 restaurants that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2015 Five Diamond Award lists. This exclusive group represents just 0.3 percent of the more than 58,000 AAA/CAA Approved and Diamond Rated hotels and restaurants.

Additional Resources

AAA inspectors collectively visit approximately 1,200 hotels and restaurants each week, allowing them to identify emerging trends in the industry. “At the ultra-luxury level we’re seeing an increasing number of hotels offering guests the choice of high-end service by white glove or touch screen — in person or electronically,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “They’re complementing personal delivery with technology options such as in-room iPads and TV menus for ordering and scheduling services, apps for accessing newspapers and local reservations, mobile check-in and text alerts when their room is ready. Some Five Diamond hotels even place a TV within the bathroom mirror to complete guests’ high-tech stay.”

Of note among the new additions to the 2015 list is the Orlando area’s only Five Diamond hotel, the Four Seasons Resort Orlando at Walt Disney World Resort, marked by numerous upscale service options. Each room is equipped with an iPad that serves as the radio, resort map, event guide and newspaper, as well as a Bose Bluetooth speaker system and high-tech keypads that control lighting, air temperature and even guests’ request for privacy. For additional custom luxury, guests can create their own fragrance at the spa’s Aroma Design Bar. At the Shangri-La Hotel in Toronto, the guest room drapes, bedside lighting and air-conditioning system are all electronically controlled by the guest. In-room iPads are available to order room service, call housekeeping or contact the 24-hour concierge.

The best high-end restaurants are fast becoming international destinations by providing a unique dining experience in which the selection and enjoyment of exceptional food is also an educational event. Typically, Five Diamond restaurants are ahead of trends in farm-to-table and super-local food sourcing.  Directed by artistic whims, the chef creates solid, lifelong relationships with farmers, purveyors and producers who can deliver the finest ingredients, whether it’s coffee, olive oil or artisan cheeses.

At the Inn at Little Washington Dining Room in Washington, Va., for example, AAA’s longest tenured Five Diamond restaurant, Chef Patrick O’Connell uses as many local ingredients and foods as possible, along with bounty from his own garden, applying masterful techniques to create captivating results. At Eleven Madison Park in New York City, diners are invited to build their dinner around specific ingredients instead of predetermined recipes. But it’s the service experience that shines brightest as guests are pampered in a manner that is intimate yet relaxed. With personalized service or surprising insight, each staff member adds a special touch to the guest’s dining experience, creating a powerful, memorable event.

New Five Diamond Hotels (8):

Four Seasons Hotel Denver – Denver, Colo.
Four Seasons Resort Orlando at Walt Disney World Resort – Lake Buena Vista, Fla.
Grand Luxxe – Nuevo Vallarta, Mexico
One&Only Palmilla – San Jose Del Cabo, Mexico
Rancho Valencia Resort and Spa – Rancho Santa Fe, Calif.
Shangri-La Hotel – Toronto, Ontario
The Langham, Chicago – Chicago, Ill.
The Ritz-Carlton, Grand Cayman – Seven Mile Beach, Cayman Islands

New Five Diamond Restaurants (6):

Le Chique – Puerto Morelos, Mexico
Orchids at Palm Court – Cincinnati, Ohio
Palme d’Or – Coral Gables, Fla.
Passion by Martin Berasategui – Playa Del Carmen, Mexico
Saison – San Francisco, Calif.
Twist – Las Vegas, Nev.

“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels and restaurants,” said Petrone. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Inspectors meticulously evaluate guest services and physical attributes, closely examining the level of competence, refinement and hospitality, from reservations to checkout for hotels and from seating to presentation for restaurants.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit AAA.com/Diamonds.

About AAA Inspections

For 79 years AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner  online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

 

Images provided for media download and use with the above release.
Additional photos available upon request.

 

Hotel Images

Rancho Valencia Resort and Spa – Rancho Santa Fe, Calif.

 

Four Seasons Hotel Denver – Denver, Colo.

 

Four Seasons Resort Orlando at Walt Disney World Resort – Lake Buena Vista, Fla.

 

The Langham, Chicago – Chicago, Ill.

 

Shangri-La Hotel – Toronto, Ontario

 

The Ritz-Carlton, Grand Cayman – Seven Mile Beach, Cayman Islands

 

One&Only Palmilla – San Jose Del Cabo, Mexico

 

Grand Luxxe – Nuevo Vallarta, Mexico

 

Restaurant Images

Saison – San Francisco, Calif.

 

Palme d’Or – Coral Gables, Fla.

 

Twist – Las Vegas, Nev.

 

Orchids at Palm Court – Cincinnati, Ohio

 

Passion by Martin Berasategui – Playa Del Carmen, Mexico

 

Le Chique – Puerto Morelos, Mexico

Heather HunterCozy cafes and simple eateries coast to coast beckon locals and travelers with down-home favorites like pot pies and skillet scrambles 

ORLANDO, Fla., (Feb. 4, 2014) Some of the most exciting aspects of travel are seeing new sights, experiencing different cultures and sampling unfamiliar cuisines. Yet every now and then, even the most die-hard road warrior can become a bit homesick. That’s when just the sight and smells of favorite dishes can make everything seem much, much better.  AAA inspectors, who each year experience hundreds of restaurants, share 10 of their favorite places to enjoy a taste of home.

Travelers can read about nearly 70 AAA Inspector Picks for Favorite Comfort Food Restaurants on the AAA TravelViews blog, and explore thousands of additional restaurants in the AAA.com Travel Guides.

American Flatbread, AAA Two Diamond, Casual Dining/Pizza, Burlington, Vt.

Red and white checkered table cloths. Warmth emanating from the wood-fired earthen oven in the corner of the dining room. This is where comfort comes to relax. Ask for a table near the kitchen and watch as flatbread pizzas are expertly prepared in a mesmerizing show. Ingredients are seasonal, organic and locally grown, a true reflection of many Vermonters’ healthy lifestyle. It’s a block from the Flynn Theater, perfect for before a show.

Angie’s Waterloo, AAA/CAA Two Diamond, Casual Dining/Canadian, Waterloo, Ontario

A great place to enjoy real country hospitality and tasty home-style fare. A local favorite since 1962, the restaurant covers its walls with newspaper clippings of local events and family photos. The scent of fresh baked pies, breads and cookies rouses one’s appetite. The country breakfasts, fish and chips and daily specials make this multi-generational institution a tradition for many.

Big Pink, AAA Two Diamond, Casual Dining/American, Miami Beach, Fla.

“Real Food for Real People…Really” is the motto here, a fixture on Miami Beach since 1996. Everything on the menu is super-sized, so make room in your refrigerator for leftovers.  Try the Big Pink TV dinner daily special, the Thanksgiving on a roll or the mouthwatering foot-long hot dog made with Kobe beef. The tables are chock-a-block close, so get cozy and don’t be surprised if a neighboring diner asks for a smidgen of your peanut butter s’mores. A great place to people watch, especially in the early morning hours after a long night out.

Bryce Canyon Pines Restaurant, AAA Two Diamond, Family Dining/American, Bryce Canyon City, Utah

For over 50 years, travelers have been waking up to traditional, country-style breakfasts in front of an old wood stove at this rustic cottage complex. Primarily known for its homemade soups and pies, the daily menu offers generous portions of basic American fare like cowboy steaks, fresh local trout and chicken fried steak. Locals swear by a rule to eat dessert first — and why not with one of the largest selections of homemade pie around!

Cap City Fine Diner & Bar, AAA Two Diamond, Casual Dining/Comfort Food, Gahanna, Ohio

This smartly-styled retro diner, appointed with mosaic tile floors, futuristic light fixtures and stainless steel walls, is an excellent place for generous portions of comfort foods. There are usually several soups available, but one can always expect steak and bean chili. A good choice for a hearty entrée is the meatloaf stack, served with buttermilk mashed potatoes, onion rings and barbecued gravy. Another delicious option is the Southern fried chicken. Worthy desserts include the “Seriously Big Chocolate Cake” and “24K Carrot Cake.”

Georgia Brown’s, AAA Three Diamond, Casual Dining/Regional American, Washington, D.C.

This stylish restaurant serves up contemporary Southern cooking, with an emphasis on the Low Country of South Carolina, right in the heart of the city.  The menu boasts down-home dishes like buttermilk fried chicken, country-fried meatloaf, sour mash pork chops, cornmeal-fried catfish and twice-cooked pork shank with sweet potato cheese grits. Enjoy live jazz every Wednesday night, “’Cause it’s been said that she knocks ’em dead … ooooh sweet Georgia Brown!” as the song lyrics say. Valet parking available for dinner only.

La Palma Chicken Pie Shop & Restaurant, AAA One Diamond, Family Dining/American, Anaheim, Calif.

As you enter the front door the aroma of fresh-baked pies quickly alerts your senses to the down-home cooking you are about to enjoy. Start with piping hot chicken noodle soup or chicken pie. Fried chicken is always a good bet but, whatever you choose, don’t leave without a slice of — you guessed it — homemade fruit pie.  Decorative roosters and hens adorn every inch of free space. Seating includes tables and benches, with plenty of paper napkins to help wipe the deliciousness off your face.

The Meatball Shop, AAA Two Diamond, Casual Dining/ Italian Comfort Food, New York, N.Y.

What could be more comforting than a meatball? This popular little place in Greenwich Village serves up some of the best, whether it is straight ground beef, spicy pork, chicken or even veggie topped with tomato sauce, mushroom gravy or parmesan cream. To up the comfort level, order them as meatball sliders. Despite the many “ball” options, they keep it casual here; no reservations are taken, so arrive early to avoid a wait.

The Moose Cafe, AAA One Diamond, Family Dining/Southern, Asheville, N.C.

Perched on a rise and offering a panoramic view of the Smoky Mountains, you’ll feel right at home the moment you step foot inside. Grab a seat and tear into a plate of hot, flaky biscuits, served with homemade apple butter, sorghum and honey. Order up a sweet tea served in a mason jar, setting the tone for the Southern delicacies to follow. The café is adjacent to a farmer’s market, so when the vegetables are at their peak, they are on your table for authentic ‘farm to table’ dining, nestled away in the Carolina mountains.

Salt Lick Bar-B-Q, AAA One Diamond, Casual Dining/BBQ, Driftwood, Texas

“You can smell our pits from miles away!” With a slogan like that, you’d better deliver – and the Salt Lick Bar-B-Q surely does. If you get a chance to swing by the original location in Driftwood, you’re in for great time and a great meal.  This popular fun spot serves brisket, pork and beef ribs, sausage, chicken and turkey. For lighter fare choose a sandwich, or tip the scale the other direction with the all-you-can-eat family style extravaganza.

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