DiamondRatingDefinitions

Diamond Rating Definitions

Hotels

AAA Diamond Ratings for hotels represent a combination of the overall quality, range of facilities and level of services offered by the property. The descriptive ratings are assigned exclusively to properties that meet and uphold AAA’s rigorous quality standards.

Appeal to budget-minded travelers. Provide essential, no-frills accommodations. Meet basic requirements pertaining to comfort, cleanliness and hospitality.
Appeal to travelers seeking more than basic accommodations. Provide modest enhancements to overall physical attributes, design elements and amenities, typically at a moderate price.
Appeal to travelers with comprehensive needs. Multifaceted with a distinguished style, including marked upgrades in the quality and level of physical attributes, amenities and comfort.
Upscale in all areas. Progressively more refined and stylish. Physical attributes reflect enhanced quality throughout. Fundamental hallmarks include extensive amenities and a high degree of hospitality, service and attention to detail.
The ultimate in luxury and sophistication. Physical attributes are extraordinary in every manner. Fundamental hallmarks include meticulous service that exceeds guest expectations, impeccable standards of excellence and personalized services and amenities that provide an unmatched level of comfort.

Restaurants

AAA Diamond ratings for restaurants represent a combination of the overall food, service, décor and ambiance offered by the establishment. The descriptive ratings are assigned exclusively to establishments that meet and uphold AAA’s rigorous quality standards.

Meet basic requirements pertaining to management, cleanliness and overall quality. Provide familiar food at an economical price. Generally, menu selection surrounds a specialty such as hamburgers, fried chicken, pizza or tacos. Service is limited, often self-service, and surroundings utilitarian.
Noticeable enhancements to food presentation, such as the use of common garnishes and dishware. Typically a wide menu selection featuring familiar favorites or home-style foods, often cooked to order and reasonably priced. Service is limited and relaxed. Surroundings are limited in scope and typically reflect a clear theme. Often family oriented.
Employ a professional chef and highly trained cooks. Menu is skillfully prepared and often reflects interpretations of latest trends or mastering of traditional cuisine. Typically expanded beverage offerings that complement menu. Professional dining room manager leads efficient service staff. Service reflects some degree of refinement such as reservations, personal assistance or ability to adapt to guest’s specific needs. Décor reflects well-coordinated design mediums that provide a distinct theme and good comfort. An entry into fine dining; often adult oriented.
A distinctive fine-dining experience. Often an executive chef and accomplished staff. Menus reflect high degree of creativity and complexity using imaginative presentations to enhance market-fresh ingredients. Proficient service staff meets or exceeds guest expectations. Wine steward typically available. Ambiance is highly refined, comfortable and well-coordinated, incorporating quality materials and upscale design enhancements for a first-class impression. Typically expensive.
Renowned and consistently provides a world-class experience. “Haute cuisine” at its best. Menus are cutting edge, using only the finest ingredients. Food preparation is highly imaginative and unique. The combination of technique and ingredients is extraordinary, reflecting the impeccable artistry of highly acclaimed chefs. Maître d’ leads an expert service staff that attends to every detail effortlessly and unobtrusively.

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