Posts Tagged ‘Triple A’

On-Site Inspections Reveal the Best Of One, Two and Three Diamonds

ORLANDO, Fla. (August 15, 2017) – With 59,000 Diamond Rated establishments from which to choose, AAA has unveiled a new Best Of designation to give travelers another way to find great options for any trip or budget. Currently just seven percent of AAA Diamond Rated hotels and restaurants have earned the “Best Of” distinction. These establishments have overall ratings in the top 20 percent for their Diamond Rating level, no member complaints in the past 12 months and, for hotels only, A Rated cleanliness and condition.

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“When travelers are choosing a Diamond Rated hotel or restaurant, they should think of each additional Diamond as an indicator of more extensive services offered. AAA doesn’t approve substandard properties, which separates our ratings from the rest,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Whether an establishment offers a simple environment or extensive luxury, it provides members with a good choice for the type of experience provided.”

The vast majority of AAA’s Diamond Rated establishments ‒ 90 percent of hotels and 97 percent of restaurants ‒ earn a rating of One, Two or Three Diamonds. Undergoing evaluation from one of AAA’s professional inspectors, these hotels and restaurants meet AAA’s rigorous standards for cleanliness, comfort and hospitality, and they offer travelers more casual and affordable options that are often just as charming and memorable as their higher rated counterparts.

“Every AAA Diamond Rated establishment must consistently meet and exceed the expectations of the most discriminating traveler — the AAA inspector,” continued Petrone. “It’s a great accomplishment for any property to be listed as AAA Inspected & Approved. Those at the One, Two and Three Diamond levels are the most common and frequently visited by AAA members. This new Best Of designation highlights those at the top of their rating level.”

Here is a sampling of the diverse One, Two and Three Diamond Rated hotels and restaurants across North America that have earned a Best Of designation. Travelers can find more selections at AAA.com/123Diamonds.

Best Of One, Two and Three Diamond Hotels

Mountain Waters Resort – Portland Creek, Newfoundland and Labrador, Canada (AAA One Diamond)
AAA Inspector Notes:
These cozy, well-kept cabins with decks are located in a quiet and picturesque wooded setting. Fishing is popular here as the renowned Salmon River and Portland Creek Pond border the property. Guests can immerse themselves in the outstanding natural surroundings thanks to the lack of internet and cell phone reception.

Cowboy Village Resort – Jackson, Wyoming (AAA Two Diamond)
AAA Inspector Notes:
Located near dining and specialty retailers, the village offers a wonderful selection of studio and one-bedroom log cabins. All cabins have a picnic table, seating on a covered porch and a sofa bed as an added bonus. In the main building, the upscale lobby features an impressive floor-to-ceiling fireplace, the perfect spot to sit and relax.

Disney’s All-Star Sports Resort – Lake Buena Vista, Florida (AAA Two Diamond)

AAA Inspector Notes: Giant football helmets, hockey sticks and baseball bats decorate this sports-themed property. Abundant recreational amenities include dive-in movies and play areas with ping-pong, corn hole and foosball games. Guests can easily quell their hunger pangs at the food court and purchase souvenirs at the convenient on-site Disney store.

Inn at Cape Cod – Yarmouth Port, Massachusetts (AAA Three Diamond)
AAA Inspector Notes:
Massive, iconic columns define the front porch of this Colonial-style mansion with grounds shaded by stately trees leading to a 100-acre nature reserve. Rooms are outfitted with rich furnishings, pillow top mattresses, soft triple sheeting and high-end bath amenities. A 24-hour coffee and tea station is available on each floor and complimentary homemade cookies are offered every afternoon.

Ocean Place Resort & Spa – Long Branch, New Jersey (AAA Three Diamond)
AAA Inspector Notes:
A great option for a sunny escape, this hotel features sleek, modern rooms (some with ocean views); a luxury spa; beach club access; and a laid-back tiki bar. The hotel features dozens of mature palm trees brought in from the Gulf Coast to give the resort a distinctly Floridian feel.

Best Of One, Two and Three Diamond Restaurants

Rodeo Goat – Dallas, Texas (AAA One Diamond)
AAA Inspector Notes:
This is the place for diners who have ever thought their burger needed grilled peaches, a fried egg or blackberry compote on top. Those and other creative ingredients are combined to make a distinctive burger menu. Get there early; the place fills up quickly, especially at lunchtime.

Tupelo Honey Café – Chattanooga, Tennessee (AAA Two Diamond)
AAA Inspector Notes:
Traditional Low Country favorites such as fried green tomatoes and shrimp and grits are served in heaping portions. The menu features twists on Southern staples, such as nutty fried chicken served with smashed sweet potatoes, asparagus and a side of goat cheese grits.

Sava’s – Ann Arbor, Michigan (AAA Two Diamond)
AAA Inspector Notes:
Locals love the expansive Sunday brunch buffet offering everything from homemade pop tarts to egg dishes that change weekly. For lunch and dinner, the seasonal menu features fresh salads, small plates, steaks, juicy burgers and pasta. Friendly servers are always ready to make a recommendation, such as the lobster BLT topped with thick-cut bacon.

The Boiler Room – Omaha, Nebraska (AAA Three Diamond)
AAA Inspector Notes:
The menu changes often and is focused on local, farm-to-table ingredients and pre-Prohibition era cocktails. The two-level space, a restored boiler room originally built in 1887, offers guests a bird’s-eye view of the expert chefs working diligently in the kitchen to prepare delicious meals.

Outpost – Goleta, California (AAA Three Diamond)
AAA Inspector Notes:
This restaurant offers retro California style with original artwork and a lively atmosphere. The covered patio area features views of the fire pit and pool at AAA Three Diamond Rated The Goodland hotel. For a tasty alternative, try the duck tacos paired with a local wine from the surrounding area.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Family-friendly places in Orlando top the experts’ lists

Julie HallORLANDO, Fla. (June 13, 2017) – A bustling summer travel season is in full swing and AAA’s team of anonymous inspectors have been busy conducting on-site evaluations of nearly 59,000 hotels and restaurants across North America. To give travelers a taste of the many great places to stay and dine this summer, they’ve selected a few of their favorites in the top 10 North American destinations, based on AAA Travel bookings for trips scheduled for June 1 through August 15, 2017.

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1. Orlando, Florida

Inspector 591’s Favorite Hotel: Disney’s Port Orleans Resort-Riverside (Three Diamond)

Recreational activities include taking a stroll along the river or going on a surrey bike ride, a fishing excursion or horse-drawn carriage ride. Inspector 591 shares, “Opportunities for both relaxation and fun activities are plentiful.”

Inspector 591’s Favorite Restaurant: The BOATHOUSE Waterfront Dining (Three Diamond)
Beautifully restored boats from the 1940s to 1960s are creatively placed around the restaurant. The menu is just as interesting with options like Prince Edward Island steamed mussels and Atlantic swordfish.

 

2. Vancouver, Canada

Inspector 450’s Favorite Hotel: Blue Horizon Hotel (Three Diamond)
These spacious suites have a unique double bank of windows and balconies. Higher floors offer incredible views of the city, English Bay or nearby mountains, depending on room location.

Inspector 450’s Favorite Restaurant: Bistro Absinthe (Three Diamond)
This tiny spot has a bohemian feel with vintage chandeliers, absinthe posters and exposed ceilings. Recipes are classic with a simple clarity of flavor and appealing display. Inspector 450 says, “For what you get, the price is right: high quality, attractively presented, delicious food and the portion size is not too bad either!”

 

3. Cancun, Mexico

Inspector 601’s Favorite Hotel: Hyatt Ziva Cancun (Four Diamond)
Newly renovated, this hotel sits between two great swimming beaches and is walkable to local nightlife and shopping. Inspector 601 exclaims, “This is where I’m bringing my family! A spa for us old folks, a brewpub for Gen X and a sweet shop for the grandkids.”

Inspector 601’s Favorite Restaurant: La Habichuela Sunset (Three Diamond)
Sporting a dramatic Mayan-themed décor, this restaurant prepares the time-honored recipes of the owners and hosts, the Pezzotti family, including seafood ceviche, chilled avocado soup and chicken mole.

 

4.Seattle, Washington

Inspector 31’s Favorite Hotel: Fairmont Olympic Hotel (Four Diamond)
A historic icon, the Italian Renaissance-style hotel is in the heart of the city. It reflects the grandeur of the past, but with modern conveniences.

Inspector 31’s Favorite Restaurant: Altura (Four Diamond)
The prix fixe menu features only the freshest seasonal ingredients in unique preparations, including foie gras torchon with rhubarb and strawberries, squid ink tagliatelle and king salmon with fried ramps. Inspector 31 raves, “I love how the chef takes the freshest ingredients available and, by creatively combining flavors, fashions the most exotic dishes.”

 

5. Punta Cana, Dominican Republic

Inspector 450’s Favorite Hotel: Sanctuary Cap Cana by AlSol (Four Diamond)
This gorgeous, all-inclusive resort has a historical feel with breathtaking sea views. All units have full living room areas and beautiful bathrooms with separate showers and tubs. Inspector 450 declares, “If I had just one last place to go, this might be it. Fantastic food, beautiful rooms and wonderful service are just the tip of the iceberg.”

Inspector 450’s Favorite Restaurant: Api Beach Restaurant (Two Diamond)
Featuring views of a beautiful pool and a sandy beach, this restaurant features dishes with a Latin flair, including ceviche, arepa and empanadas.

 

6. Honolulu, Hawaii

Inspector 569’s Favorite Hotel: Hokulani Waikiki by Hilton Grand Vacations Club (Three Diamond)
In the heart of Waikiki, this property is surrounded by many restaurants and shops. The rooftop pool offers spectacular views of the city, the ocean and Diamond Head, as well as complimentary cabanas.

Inspector 569’s Favorite Restaurant: Chef Mavro (Five Diamond)
Elegant island décor immerses diners in a soft, mellow glow. Imaginative and creative dishes delight with flexible four- and six-course menus as well as the grand tasting menu, all with optional wine pairings. Inspector 569 shares, “Dining here is always a treat for me as this chef can make something as basic as creamed corn make your eyes roll to the back of your head!”

 

7. Anaheim, California

Inspector 603’s Favorite Hotel: Disneyland Hotel (Four Diamond)
A surprise awaits guests on arrival, as an intricately carved Disney castle comes to life with lights and music on guestroom headboards. Children’s wishes will come true when they run into the many Disney characters around the property.

Inspector 603’s Favorite Restaurant: Ralph Brennan’s Jazz Kitchen (Two Diamond)
New Orleans-style food, décor and entertainment are combined to provide a whimsical experience. This is almost as good as visiting the original “Big Easy!” Inspector 603 proclaims, “I cannot leave without having one of their delicious Beignets!”

 

8. Anchorage, Alaska 

Inspector 334’s Favorite Hotel: Crowne Plaza Anchorage Midtown (Three Diamond)
The spacious lobby at this hotel is beautiful. Guestroom and bathroom highlights include luxurious bedding, multiple outlets and USB ports and high-end bath products. Inspector 334 raves, “After a long day, I am overjoyed to find a sleep kit on my bed with pillow mist, resting cream and foot balm; the lighted makeup mirror is a bonus.”

Inspector 334’s Favorite Restaurant: Kincaid Grill (Three Diamond)
It’s no surprise that visitors flock to this small restaurant featuring inviting décor and an innovative menu that changes with the seasons. This is one of the finest dining experiences in the city.

 

9. Las Vegas, Nevada

Inspector 39’s Favorite Hotel: ARIA Sky Suites (Five Diamond)
The pampering begins with a complimentary limo ride from the airport to a private drive where guests are greeted by name. Suites on the 25th floor and up give each room panoramic views of the bustling city of lights.

Inspector 39’s Favorite Restaurant: Joel Robuchon (Five Diamond)
This fine-dining gem is one of the city’s most highly touted restaurants. Chef Joel Robuchon’s sumptuous menu caters to the sophisticated palate while flawless service prevails in the intimate and refined dining room. Inspector 39 proclaims, “This is the most spectacular dining experience I’ve ever had. Every course is a piece of art and tastes as amazing as it looks.”

 

10. Montego Bay, Jamaica

 Inspector 450’s Favorite Hotel: IBEROSTAR Rose Hall Suites (Four Diamond)
This upscale, all-inclusive resort has a large modern lobby and lounge. The grounds are lovely and feature a lazy river, kid-oriented water park and fountains.

Inspector 450’s Favorite Restaurant: MVP Smokehouse (One Diamond)
This rustic open-air eatery offers quite a bit more than your typical Jamaican restaurant. Renowned for its smoked jerk chicken and pork, the restaurant’s signature sauce is sold by the bottle. Inspector 450 shares, “Not only is this place loaded with finger-licking value, it’s smoking good too!”

For more information to plan your summer getaway, visit AAA.com/DiamondSummer.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

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Tamra Johnson

AAA reveals alarming new teen crash rates as “100 Deadliest Days” begin

 

WASHINGTON (June 1, 2017) – New teen drivers ages 16-17 years old are three times as likely as adults to be involved in a deadly crash, according to new research from the AAA Foundation for Traffic Safety. This alarming finding comes as the “100 Deadliest Days” begin, the period between Memorial Day and Labor Day when the average number of deadly teen driver crashes climbs 15 percent compared to the rest of the year. Over the past five years, more than 1,600 people were killed in crashes involving inexperienced teen drivers during this deadly period.

Additional Resources

“Statistics show that teen crashes spike during the summer months because teens are out of school and on the road,” said Dr. David Yang, AAA Foundation for Traffic Safety executive director. “The Foundation’s research found that inexperience paired with greater exposure on the road could create a deadly combination for teen drivers.”

The AAA Foundation for Traffic Safety’s latest study, Rates of Motor Vehicle Crashes, Injuries, and Deaths in Relation to Driver Age, analyzes crash rates per mile driven for all drivers and found that for every mile on the road, drivers ages 16-17 years old are:

  • 9 times as likely as drivers 18 and older to be involved in a crash
  • 6 times as likely as drivers 18 and older to be involved in a fatal crash
  • 5 times as likely as drivers 30-59 to be involved in a crash
  • 2 times as likely as drivers 30-59 to be involved in a fatal crash

Fatal teen crashes are on the rise. The number of teen drivers involved in fatal crashes increased more than 10 percent from the previous year, according to the National Highway Traffic Safety Administration’s (NHTSA) 2015 crash data, the latest data available. To reverse this alarming trend, AAA urges parents to help reduce the number of deadly crashes on the road by getting more involved and talking to their teens about the dangers of risky behavior behind the wheel.

“Parents are the front line of defense for keeping our roads safer this summer,” said Jennifer Ryan, AAA Director of State Relations. “It all starts with educating teens about safety on the road and modeling good behavior, like staying off the phone and buckling your safety belt.”

Three factors that commonly result in deadly crashes for teen drivers are:

  • Distraction: Distraction plays a role in nearly six out of 10 teen crashes, four times as many as official estimates based on police reports. The top distractions for teens include talking to other passengers in the vehicle and interacting with a smart phone.
  • Not Buckling Up: In 2015, the latest data available, 60 percent of teen drivers killed in a crash were not wearing a safety belt. Teens who buckle up significantly reduce their risk of dying or being seriously injured in a crash.
  • Speeding: Speeding is a factor in nearly 30 percent of fatal crashes involving teen drivers. A recent AAA survey of driving instructors found that speeding is one of the top three mistakes teens make when learning to drive.

 To keep roads safer this summer, AAA encourages parents to:

  • Have conversations with their teens early and often about distraction and speeding.
  • Teach by example and minimize risky behavior when driving.
  • Make a parent-teen driving agreement that sets family rules for teen drivers.

TeenDriving.AAA.com has a variety of tools to help prepare parents and teens for the dangerous summer driving season. The online AAA StartSmart program also offers great resources for parents on how to become effective in-car coaches as well as advice on how to manage their teen’s overall driving privileges. Teens preparing for the responsibility of driving should enroll in a driver education program that teaches how to avoid driver distraction and other safety skills. AAA also offers membership discounts for new teen drivers to help keep them safe on the road in case of an emergency.

About AAA Foundation for Traffic Safety: Established in 1947 by AAA, the AAA Foundation for Traffic Safety is a not-for-profit, publicly funded, 501(c)(3) charitable research and educational organization. The AAA Foundation’s mission is to prevent traffic deaths and injuries by conducting research into their causes and by educating the public about strategies to prevent crashes and reduce injuries when they do occur. This research is used to develop educational materials for drivers, pedestrians, bicyclists and other road users. Visit www.AAAFoundation.org.

About AAA: As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

 

Julie Hall39.3 million Americans expected to travel this Memorial Day weekend

ORLANDO, Fla. (May 17, 2017) – AAA projects that 39.3 million Americans will travel 50 miles or more away from home this Memorial Day weekend. That is one million more travelers than last year taking to the roads, skies, rails and water, creating the highest Memorial Day travel volume since 2005.

Additional Resources

“The expected spike in Memorial Day travel mirrors the positive growth seen throughout the travel industry this year,” said Bill Sutherland, AAA senior vice president, Travel and Publishing. “Higher confidence has led to more consumer spending, and many Americans are choosing to allocate their extra money on travel this Memorial Day.”

The Memorial Day holiday travel period is defined as Thursday, May 25 to Monday, May 29.

By the Numbers: Memorial Day Travel Forecast

  • 2017 will mark the third consecutive year of growth in Memorial Day travel with 2.7 percent more travelers than last year.
  • 34.6 million Americans (88.1 percent of travelers) will drive to their destinations, an increase of 2.4 percent over last year.
  • 2.9 million Americans are taking to the skies this Memorial Day, increasing air travel by 5.5 percent over last year.
  • 1.75 million travelers, an increase 2.9 percent from 2016, will look to other modes of transportation, including cruises, trains and buses.
  • Drivers will pay the highest Memorial Day gas prices since 2015. Airfares, car rental rates and mid-range hotels are all trending higher than last Memorial Day.

Travelers still hitting the road despite higher gas prices
While AAA expects most U.S. drivers will pay the highest Memorial Day gas prices since 2015, the vast majority of holiday travelers (88.1 percent) are still planning to hit the road. Automobile travel will grow by 2.4 percent this Memorial Day, with 34.6 million Americans planning a holiday road trip. The national average price for a gallon of gas today is $2.34, 11 cents more than last year.

More Americans are planning to rent cars for their holiday road trips this year. AAA’s car rental bookings are 19 percent higher than last Memorial Day. According to Hertz, the busiest day for car rental pick-ups is expected to be Friday, May 26, based on last year’s data.

Large increases in flying and travel by other modes this Memorial Day
While road trips continue to reign supreme for Memorial Day, more Americans will fly, ride the train or bus, or take a cruise vacation compared to last year. Air travel is expected to increase 5.5 percent over last year, with 2.9 million Americans taking to the skies this Memorial Day. Travel by other modes of transportation, including cruises, trains and buses, will increase 2.9 percent, to 1.75 million travelers.

Airfares, hotel and car rental rates on the rise
According to AAA’s Leisure Travel Index, average airfares for the top 40 domestic flight routes will be 9 percent higher this Memorial Day, with an average round trip ticket landing at $181. Hotel costs have also increased since last Memorial Day, with the average AAA Three Diamond Rated hotel costing $215, or 18 percent more than last year. Daily car rental rates will average $66, which is 7 percent more than last year.

AAA to rescue more than 330,000 motorists this Memorial Day
AAA expects to rescue more than 330,000 motorists this Memorial Day weekend, with the primary reasons being lockouts, flat tires and battery-related issues.

AAA recommends motorists have their vehicles inspected by a trusted repair shop, such as one of the more than 7,000 AAA Approved Auto Repair facilities across North America. Members can download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP to request roadside assistance.

AAA and Waze share perspectives on holiday travel
According to Waze, the free, real-time crowdsourced traffic and navigation app, Chicago, Los Angeles and New York are the busiest metro areas this Memorial Day weekend, based on last year’s accident and traffic jam data. For travelers visiting or driving through these cities, be aware of high traffic volumes on Thursday and Friday – New York City sees an average 27 percent increase in accident alerts on these two days.

Many Memorial Day vacationers traveling abroad this year
While the vast majority of travelers are planning a Memorial Day road trip, many other Americans will take advantage of the long holiday weekend and travel internationally, with Europe especially popular this year. The top destinations for Memorial Day weekend, based on AAA travel bookings, are:

  1. Orlando, Florida
  2. Rome, Italy
  3. London, England
  4. Dublin, Ireland
  5. Vancouver, Canada
  6. Seattle, Washington
  7. Las Vegas, Nevada
  8. New York, New York
  9. Paris, France
  10. Honolulu, Hawaii

According to Hertz, the busiest airport pick-up locations for travelers planning to rent a car this Memorial Day are expected to be Los Angeles (LAX), San Francisco (SFO), Orlando (MCO), Atlanta (ATL) and Denver (DEN), based on data from 2016.

Download the AAA Mobile app before a Memorial Day getaway
Before setting out for Memorial Day, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find nearly 59,000 AAA Approved and Diamond Rated hotels and restaurants. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

About the travel forecast:
AAA’s projections are based on economic forecasting and research by IHS Markit. The London-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Markit 2017 Memorial Day holiday travel forecast is available here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Mariam AliHarris Poll EquiTrend® study names AAA Insurance the highest ranked brand among competitors, based on 2017 Equity Score

ORLANDO, Fla., [May 15, 2017]AAA Insurance has earned “Brand of the Year” status for its property and casualty insurance offerings, according to the prestigious 2017 Harris Poll EquiTrend® study.

“AAA is thrilled to be recognized as the top property and casualty insurance brand by American consumers,” said AAA President and CEO Marshall L. Doney. “This award helps further distinguish AAA as a trusted insurance provider with excellent customer service and quality products.”

Using an academically-vetted brand equity model that examines familiarity, quality and purchase consideration, the annual Harris Poll EquiTrend® survey captures and analyzes more than 100,000 American opinions on more than 4,000 brands across nearly 450 different industry categories. Brand perceptions, such as emotional connection, functional attributes, brand awareness, influence and familiarity are measured and ranked against key competitors in each category.

“For more than a century, AAA has been proud to offer American consumers insurance they can depend on,” Doney said. “Our outstanding products and services help Americans prepare for life’s unexpected events that occur at home or on the road.”

AAA Auto & Home Insurance received the highest numerical Equity Score among Property & Casualty insurance brands included in the 2017 Harris Poll EquiTrend® Study, which is based on opinions of 102,617 U.S. consumers ages 15 and over surveyed online between December 30, 2016 and February 21, 2017. Individual opinions may differ. “Highest Ranked” was determined by a pure ranking of a sample of property and casualty insurance brands.

Over the last five decades, Harris Polls have become media staples. With comprehensive experience and precise technique in public opinion polling, along with a proven track record of uncovering consumers’ motivations and behaviors, The Harris Poll has gained strong brand recognition around the world. The Harris Poll offers a diverse portfolio of proprietary client solutions to transform relevant insights into actionable foresight for a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer packaged goods.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

For more information about AAA Insurance, visit a local AAA club, or online at AAA.com.

Mariam Ali Contact TileAmerican drivers are unprepared for emergency breakdown situations

ORLANDO, Fla. (May 11, 2017) – This summer, AAA expects to rescue 7 million American drivers, with the majority facing battery, lock and tire-related issues. This number could soar higher, with a AAA survey revealing that 4 out of 10 American drivers are unprepared for emergency breakdown situations. With three-quarters of family travelers planning to travel by car to their favorite vacation spot, AAA reminds drivers to take the necessary precautions to ensure they are well prepared for a safe road trip.  

Additional Resources

“Summer heat takes a toll on vehicles, causing overheating engines, tire blowouts and dead batteries,” said Cliff Ruud, AAA’s managing director of AAA Automotive. “Having a disabled vehicle is a stressful and dangerous situation, which is why AAA urges drivers to stock an emergency kit, have their battery tested and inspect tires to make certain their cars are in road-ready condition.”

Unfortunately, AAA has found that many drivers are unprepared for roadside emergencies. Survey data shows that two-thirds of American drivers have never proactively had their car battery tested, 1 in 5 do not know how to change a tire and 4 in 10 do not carry an emergency kit in their vehicle.

Other findings from AAA’s 2017 roadside assistance data show:

  • Dead batteries, flat tires and vehicle lockouts are top reasons that members call AAA during the summer.
  • While more than half of members’ problems are resolved at the roadside by AAA, more than 3 million drivers will experience significant vehicle issues this summer that require a tow to a repair facility.
  • With low-profile tires and the elimination of spare tires, many newer vehicles are especially susceptible to roadside trouble.

“Roadside breakdowns continue to rise each year and can be a safety hazard for everyone on the road,” continued Ruud. “AAA is ready to help when vehicle troubles leave you stranded, however, travelers can minimize their risk by planning ahead and preparing properly.”

AAA offers the following tips to help avoid common roadside problems:

  • Schedule a checkup. Take your vehicle to a trusted repair facility to perform any needed maintenance before heading out. Oil changes, fluid level checks, battery tests and tire inspections go a long way toward reducing the chances of a breakdown. AAA’s Mobile Battery Service offers free battery testing for AAA members.
  • Pack an emergency kit. Every vehicle should be equipped with a well-stocked emergency kit that includes a mobile phone and car charger, a flashlight with extra batteries, a first-aid kit, a basic toolkit with tire pressure gauge and adjustable wrench, windshield washer solution, jumper cables and emergency flares or reflectors, drinking water, extra snacks and food for travelers and pets.
  • Prevent lockouts. Always take keys when exiting the car and bring a spare car key on every trip. Avoid exposing keyless-entry remote or smart keys to water and always replace the key or fob battery when recommended by the vehicle manufacturer.

Additionally, AAA reminds drivers to take the following safety precautions on the road:

  • Drive distraction-free. Do not text or engage in distracting activities while driving, including interacting with a cell phone, talking with passengers or looking at other objects in the vehicle.
  • Comply with the Move Over Law. Observe the Move Over Law when law enforcement or emergency vehicles are on the side of the road. Change lanes or slow down to give sufficient clearance. This is the law in all 50 states.
  • Pull out of the traffic lanes if your car breaks down. If faced with a vehicle emergency, safely steer your car off the roadway. Turn on the emergency flashers to alert other drivers and exit the vehicle on the side facing away from traffic if possible. Once everyone is in a safe location, request assistance from a road service provider.

Before hitting the road, AAA recommends that drivers download the free AAA Mobile app for iPhone, iPad, Android and Apple Watch. Travelers can use the app to request AAA roadside assistance, route a trip, find the lowest gas prices, access exclusive member discounts, book a hotel, and more. AAA members can also track the location of their assigned service vehicle in real time with Service Tracker. Learn more at AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.

Tamra JohnsonDaniels-Carter becomes first African-American woman to lead board of venerable 115 year old organization

BOSTON (May 2, 2017) – Announced today, Valerie Daniels-Carter, co-founder, president and chief executive officer of V&J Holding Companies Inc, the largest female food service franchise in America, has been elected chair of the AAA board of directors at the 114th AAA Annual Meeting in Boston. More than 230 delegates and club officials representing the federation’s 38 affiliated clubs in the U.S. and Canada were in attendance. Daniels-Carter, the first African-American woman to hold the distinguished post, will serve as board chair for the 57 million member, not-for-profit federation for two one-year terms.  

“This is a historical time for AAA in that it really does reflect the fact that AAA is a brand that is more than a trusted, go-to resource for millions of drivers and travelers. It’s a brand that appreciates and is appreciated by diverse communities across North America,” said Daniels-Carter. “To be the first African American female to step into this role is important to me and the association. And while AAA is more than 100 years old, we don’t act 100. I’m taking over at an exciting time, when innovations are happening every day, where AAA is taking the lead.”

Daniels-Carter, who also serves as a director on the Green Bay Packers and various other corporate boards, has been active with AAA for 22 years both in her home state of Wisconsin and nationally. She has served on multiple board committees and, most recently as audit committee chair, leading the efforts to raise the association’s collective preparedness in cybersecurity. She was elected vice chair of the AAA board in 2015.

“As a visionary and committed AAA leader, Valerie will serve the organization well, building and expanding upon the trust our members have placed in the brand for more than a century,” said Marshall Doney, president and CEO of AAA. “Valerie has played an integral role in the AAA federation, putting her considerable business acumen to work on behalf of the organization and its members. And I know that as our new chair, Valerie will help ensure AAA remains a vital part of our members’ daily lives.”

A nationally known business leader, Daniels-Carter started her franchise empire with one Burger King restaurant in 1982 and built her company into a 137-unit, multi-brand organization. A talented basketball player in her own right, Daniels-Carter has teamed up with one of the NBA’s most famous and valuable players, Shaquille O’Neal, to expand the horizons of Auntie Anne’s Famous Pretzels. Together, they have opened 30 new locations nationwide.

“I view myself as a market innovator and I look forward to helping lead the ongoing innovation and the expansion of AAA,” continued Daniels-Carter. Along with electing Daniels-Carter chair, AAA elected as vice chair, William A. Mekrut of Lincoln, Rhode Island. And joining the board for a three year term is Anthony J. Buzzelli, Pittsburgh, Pennsylvania.

Incoming Vice Chair Mekrut is vice president of finance for FM Global, one of the world’s largest commercial and industrial property insurers. He was elected to the AAA national board of directors in April 2015 and has served on the board of AAA Southern New England, now AAA Northeast, since 2008. Additionally, he serves on the holding companies affiliated with AAA Northeast – AAA Motor Club Holdings and Red Rooster Investment Company. Mekrut earned a bachelor’s degree in accounting and finance from Providence College and a master’s degree from Bryant University.

Daniels-Carter has been awarded a number of distinguishing honors including the Business Woman of the Year Frazier Network; Northwood University, Distinguished Business Leader Award; Trailblazer Award from North Milwaukee State Bank; Entrepreneurial Spirit Award presented at the Multicultural Prism Awards; Essence magazine’s Top 10 Black Female Entrepreneurs; and Black Enterprise magazine’s Women of the B.E. 100. Her company, V & J has received awards such as the Top 500 Women-Owned Businesses (Working Woman Magazine); Top 200 Restaurants in the U.S. (Restaurant Finance Monitor); and numerous other accolades, both locally and nationally.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallAAA survey reveals an estimated 22 million Americans will take a culinary vacation this year

ORLANDO, Fla. (April 26, 2017) – Food and dining are becoming a more central part of many travelers’ vacation experiences. In fact, AAA’s latest travel survey found that an estimated 22 million Americans expect to take a culinary-focused vacation in the next 12 months. Seventy-five percent of Americans feel that food and dining are an important part of their travel experiences and four in five say they have engaged in such unique activities as touring wineries and distilleries, eating with local families and engaging in hands-on experiences such as cooking classes led by local chefs while traveling.

Additional Resources

  • Infographics: 1 | 2

“There is no better way to learn about a destination and immerse yourself in the local culture than by experiencing its unique food and dining customs,” said Bryan Shilling, AAA managing director of Travel Products and Services. “When planning a culinary vacation, seek the advice of a trusted travel advisor, who can help customize a trip that matches the individual traveler’s dining preferences.”

The younger generation is particularly interested in culinary travel, with 88 percent of millennials having participated in food-related experiences while vacationing, outpacing members of Generation X and Baby Boomers. In fact, 43 percent of AAA travel agents report a recent increase in the number of members planning culinary-focused vacations, with most planning foodie trips to Italy, France and Spain. Ironically, however, travel agents also say that one of the top mistakes travelers make when preparing for an international trip is not planning their meals and activities in advance.

“Travelers spent an average of $63 per person, per day on food and dining purchases during their last vacation,” continued Shilling. “Meals can quickly become a significant portion of a family’s vacation budget. That’s why planning ahead is key to enjoying a memorable culinary vacation.”

Travelers can find thousands of AAA Diamond Rated restaurants across the United States, Canada, Mexico and the Caribbean through the AAA Travel Guides and TripTik Travel Planner tool on AAA.com and in the AAA Mobile app. All restaurants must meet and uphold rigorous minimum standards to pass an anonymous inspection and be approved by AAA. A rating of One to Five Diamonds is then assigned to describe the complexity of the restaurant’s service, décor and food. The Diamond Ratings help diners find restaurants that offer the kind of experience they prefer, whether they want affordable, family-friendly establishments or to indulge in luxurious menu offerings and first-class service. For more information, visit AAA.com/Diamonds.

AAA’s report presents the findings of a telephone survey (landline and cell phone) consisting of 1,013 adults living in the continental United States. Interviewing for this survey was conducted March 9-12, 2017. This study has an average statistical error of ±3.8 percent at the 95 percent confidence level for all U.S. adults. Additionally, AAA/CAA travel executives responded to an online survey conducted Feb. 10-24, 2017. Each travel executive was asked to respond on behalf of all travel agents at their club, and responses were weighted by the number of full-time travel agents at that club. The club travel executive survey represents the input of 2,110 AAA/CAA travel agents.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Consumer Appetite for Electric Vehicles Rivals Pickups

April 18th, 2017 by Jessica Souto

ErinSteppAAA unveils top electric, hybrid and fuel-efficient vehicles

ORLANDO, Fla. (April 18, 2017) – Despite lower gas prices, a new AAA study reveals that consumer interest in electric vehicles remains high, with the survey showing that more than 30 million Americans are likely to buy an electric vehicle for their next car. With rising sales, longer ranges and lower costs, AAA predicts a strong future for electric vehicles, and announces the top electric, hybrid and other efficient vehicles in its independent, rigorous test-track evaluation.

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“With their lower ownership costs and compatibility with emerging autonomous technologies, electric vehicles are poised to be a key vehicle of the future,” said Greg Brannon, AAA’s director of Automotive Engineering. “Tesla — a standout in AAA’s evaluations — has helped widen the appeal of electric vehicles by showing they can be stylish, performance-focused and filled with cutting-edge technology.”

Despite the fact that gas prices are about 40 percent lower than five years ago, AAA found that consumer interest in electric vehicles and hybrids has not waned. In fact, the number of Americans interested in an electric vehicle approaches the number planning to purchase a pickup truck, with the survey showing that 15 percent are likely to buy an electric vehicle for their next car. Millennials are even more accepting of electric vehicles, with nearly one-in-five interested in going electric for their next car.

Concern for the environment remains the primary motivating factor for electric vehicle shoppers, but AAA also found that lower long-term costs, desire for the latest technology and access to car pool lanes are all influential. With their extended range and flexibility, hybrid vehicles are also desirable to Americans, with nearly one third (32 percent) likely to buy the gasoline- and battery-powered alternative.

Beyond electric and hybrid vehicles, AAA’s survey found that fuel economy remains a major purchase consideration for all U.S. drivers, with 70 percent rating it as an important factor in selecting any vehicle – equal to the importance of the cost, crash rating and performance – ahead of safety technology (50%), brand (48%), style, color and design (46%) and smartphone connectivity (34%).

With a focus on the future, the Automobile Club of Southern California’s Automotive Research Center rates and ranks electric vehicles, hybrids, compressed natural gas-powered (CNG), diesels and high fuel economy gasoline-powered vehicles for the annual AAA Green Car Guide.  Vehicles are rated on the criteria that matter most to car buyers, including ride quality, safety and performance.

“While desire for green vehicles is strong, making the leap to an electric, hybrid or other fuel efficient vehicles can be daunting to car shoppers,” said Megan McKernan, manager of Automotive Research Center. “AAA’s rigorous evaluations help take the guesswork out by providing an unbiased evaluation of these vehicles based on more than a dozen individual criteria.”  

In 2017, the following vehicles earned AAA’s Top Green Vehicle award:

Category Winner
Overall Tesla Model X 75D
Subcompact Car Chevy Bolt EV Premier
Compact Car Volkswagen e-Golf SE
Midsize Car Lexus GS 450h F Sport
Large Car Tesla Model S 60
Pickup Ford F150 XLT Super Crew
SUV Tesla Model X 75D

Winners, detailed evaluation criteria, vehicle reviews and an in-depth analysis of the green vehicle industry can be found at AAA.com/greencar.

While electric vehicles are an attractive option for car shoppers, AAA found that more than half of Americans are hesitant to make the switch due to “range anxiety” – the concern over running out of charge or having too few locations to charge a vehicle. This fear persists despite the fact that U.S. drivers report an average round-trip commute length (31 miles) and time (46 minutes) that are well within the range of the more than 100 miles of range that most electric vehicles offer.

“Range anxiety stems from seeing gas stations, not charging stations, on every corner,” continued Brannon. “While electric vehicles may not yet fit every lifestyle, the number of charging stations has quadrupled over the last five years and battery ranges support average commutes.”

To assist with range anxiety, drivers of electric vehicles can find the closest charging station via the AAA Mobile app or AAA’s TripTik Travel Planner. In 2017, charging station availability has grown to more than 15,000 locations across the United States.

Additional survey data, study methodology, infographics, photos and video can be found at NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Mariam Ali Contact TileAAA advises drivers to save $50 per month for car care fund

ORLANDO, Fla. (April 4, 2017) – According to a new AAA survey, 64 million American drivers would not be able to pay for an unexpected vehicle repair without going into debt, indicating that some drivers may underestimate the full cost of owning and operating a vehicle. Because some car repairs are unavoidable, and the average repair bill is between $500 and $600, AAA urges drivers to save at least $50 a month for unforeseen expenses, and identify a trusted repair facility before trouble strikes.

Additional Resources

“The average cost of owning and operating a vehicle is more than $8,500 a year, and AAA has found that millions of Americans are failing to set aside a car care fund to pay for the upkeep of their cars,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “To avoid a surprise down the road, drivers should budget for monthly payments, insurance premiums, fuel costs and the inevitable expenses of routine maintenance and repair.”

Although an average repair bill can set a driver back up to $600, the cost can soar higher when a vehicle has been poorly maintained. A previous AAA survey found that one-third of U.S. drivers skip or delay recommended service or repairs, which increases the likelihood of unexpected mechanical failures and leaves a vehicle more vulnerable to roadside breakdown. In 2016 alone, AAA responded to nearly 32 million stranded motorists.

“Anticipating your vehicle’s needs before problems strike is important,” continued Nielsen. “While it may seem that skipping maintenance and repairs can save money in the short term, staying on top of car care can save drivers hundreds of dollars in the long run.”  

Before a breakdown happens, AAA recommends that vehicle owners:

  • Follow the manufacturer’s recommended maintenance schedule to avoid roadside trouble.
  • Identify a repair shop you trust. A recent AAA survey found that one-third of U.S. drivers have yet to find a trusted repair facility. Visit com/autorepair to locate a AAA Approved Auto Repair facility near you.

If faced with an unexpected repair, AAA suggests that drivers:

  • Get a written estimate for the repair and clarify with the shop the work that needs to be done on the vehicle Consider getting a second opinion to confirm the diagnosis.
  • Negotiate the repair bill with the mechanic. Ask if the shop offers any discounts or payment plans that can reduce immediate out-of-pocket costs.

The AAA Approved Auto Repair (AAR) network consists of nearly 7,000 facilities that have met AAA’s high standards, including, technician certifications, ongoing training, financial stability, facility cleanliness, insurance requirements, rigorous inspections and customer satisfaction. AAA members are eligible for special benefits at AAR facilities, including priority service, a 24-month/24,000-mile warranty, discounts, free maintenance inspections, dispute resolution assistance and more. To locate an AAR shop in your area, visit AAA.com/autorepair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

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