Posts Tagged ‘Car’

AAA: New Cars Lose $3,000 Annually from this Single Expense

September 13th, 2018 by AAA Public Affairs

Drivers should keep resale value top of mind when buying a new vehicle

ORLANDO, Fla. (Sep. 13, 2018) – AAA’s 2018 Your Driving Costs study reveals the largest expense associated with purchasing a new car is something many drivers fail to consider – depreciation. In fact, it accounts for almost 40 percent of the cost of owning a new vehicle – more than $3,000 per year – and is influenced by a number of factors, including shifting consumer preferences. AAA urges car buyers to think about both market trends and length of ownership when shopping for their next vehicle purchase. 

“New vehicles offer the latest designs, cutting-edge technologies and warranties that offer peace of mind,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “But, car owners that like to change vehicles frequently should be thinking about the resale value – not just the purchase price – when choosing their next ride.”

Additional Resources

AAA’s annual analysis found demand for sedans has slipped as American appetite shifts to SUVs and pickup trucks. As a result, depreciation costs of these once-popular vehicles increased up to 13 percent as compared to last year. Electric and hybrid vehicles, however, have seen a gain in popularity with 20 percent of Americans saying they will likely go electric for their next vehicle purchase, up from 15 percent the previous year. This year, these vehicles also saw a dip in depreciation and offer many cost benefits such as lower repair and maintenance bills, making going green a more affordable choice than in years past.

Buyers often only give priority to purchase price and monthly payment when choosing a new car, sometimes selecting a vehicle based on the best deal available. The length of car ownership, however, is of equal importance. Consumers who plan to keep a vehicle for only a few years should be cautious of deep discounts and incentives offered by automakers and dealers. These are often designed to sell less popular models and directly influence depreciation. Low down payments and extended finance terms can also have a similar effect. Stretching a car loan over five, six or even seven years may be an effective way to lower payments, but owners may quickly find themselves owing more than the vehicle is worth.

Leasing is similarly affected since payments are based in part on the projected residual value of the car at the end of the lease, serving as a good indicator of which models experience higher or lower depreciation. Since resale value is not a factor at the end of the lease period, buyers who prefer less popular models or only want a vehicle for a short time, may consider leasing a more viable option.

“The secret to minimizing depreciation costs?” continued Nielsen. “Keep your car for a long time and keep it well-maintained or even consider buying a quality, pre-owned vehicle.”

AAA’s Your Driving Costs found the average cost to own and operate a new vehicle in 2018 is $8,849 per year. The figure is calculated based on the cost of fuel, maintenance, repairs, insurance, license/registration/taxes, depreciation and loan interest. The study examined 45 top-selling 2018 model-year vehicles across the following nine categories.

Vehicle Type Annual Cost*
Small Sedan $6,777
Hybrid $7,485
Small SUV $7,869
Electric Vehicle $8,384
Medium Sedan $8,866
Minivan $9,677
Medium SUV $9,697
Large Sedan $9,804
Pickup Truck $10,215
Average $8,849

*Based on 15,000 miles driven annually

While the latest technology, style and options make them attractive to car buyers, a new car may not be the most economical choice for some buyers. Vehicle owners looking for alternatives to new car ownership or ways to minimize their operating costs should consider the following:

  • Buy (gently) used – By driving a pre-owned vehicle in good condition, ownership costs are significantly lower. A safe, reliable vehicle can be found at an attractive price point.
  • Fuel responsibly – Avoid wasting money on premium grade gasoline unless your vehicle specifically requires it and, if you’re one of the 20 percent of Americans considering an electric car, these vehicles offer lower fuel and maintenance costs.
  • Show your car some love – It sounds counterintuitive, but spending money on routine maintenance can actually save you money in the end. To keep engines running cleaner and longer, consider switching to synthetic oil and upgrading to a higher quality fuel TOP TIER™ gasoline.
  • Slow down – When gas prices are high, small changes in the way you drive can make a big difference.

AAA’s Your Driving Costs study employs a proprietary methodology to analyze the costs of owning and operating a new vehicle in the United States, using data from a variety of sources, including Vincentric LLC. Additional information and detailed driving costs, including those for fuel, maintenance, repairs, insurance, license/registration/taxes, depreciation and finance charges can be found at NewsRoom.AAA.com or AAA.com/YourDrivingCosts.

As North America’s largest motoring and leisure travel organization, AAA provides more than 59 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

AAA: 1-in-5 U.S. Drivers Want an Electric Vehicle

May 8th, 2018 by AAA Public Affairs

ORLANDO, Fla. (May 8, 2018) – American appetite for electric vehicles is heating up. A new AAA survey shows that 20 percent or 50 million Americans will likely go electric for their next vehicle purchase, up from 15 percent in 2017. With lower-than-average ownership costs, increased driving ranges and the latest advanced safety features, AAA sees a strong future for electric vehicles. To help “green” car shoppers make an informed choice, AAA conducts independent, rigorous test-track evaluations of plug-in hybrids, hybrid and fuel-efficient, gas-powered vehicles.

“Today, electric vehicles have mainstream appeal,” said Greg Brannon, AAA’s director of Automotive Engineering. “While concern for the environment is still a major motivator, AAA found U.S. drivers are also attracted to the lower long-term costs and advanced technology features that many of these vehicles offer.”

Additional Resources

Perhaps fueling American’s desire for electric vehicles, AAA’s survey found that “range anxiety” is beginning to ease. Among those unsure or unwilling to choose an electric vehicle for their next car, 63 percent (down 9 percent from 2017) cited not enough places to charge as a detractor while 58 percent (down 15 percent from 2017) expressed concern over running out of charge while driving. Not surprisingly, range anxiety is less of a concern for millennials (48 percent) than Generation X or Baby Boomers (64 percent and 66 percent, respectively).

While range is important to most (87 percent) electric and hybrid vehicle shoppers, it is not the only consideration. Reliability is king with nine-in-ten (92 percent) of those likely to by an electric or hybrid vehicle stating it is important when evaluating which car to buy. Electric and hybrid car shoppers are also prioritizing crash ratings (77 percent), cost (71 percent), acceleration and handling (69 percent) and advanced safety technology such as automatic emergency braking and lane keeping assistance (60 percent). Fewer drivers are concerned with style, color, or design of the vehicle (34 percent) or brand of the vehicle (33 percent).

To help drivers looking to making the switch or find their next green vehicle, Automobile Club of Southern California’s Automotive Research Center conducts extensive and thorough testing of high fuel efficiency, hybrid, plug-in hybrid and electric vehicles each year, and assigns ratings based on criteria important to buyers such as ride quality, safety and performance.

“A first-time buyer may feel overwhelmed or confused by the differences between gas-powered, hybrid, plug-in hybrid or electric,” said Megan McKernan, manager of Automotive Research Center. “Our evaluations are designed to help drivers select a safe, comfortable and reliable vehicle – not just the most efficient one.”  

In 2018, the following vehicles earned AAA’s Top Green Vehicle award:

Category Vehicle
Overall Tesla Model X 75D
Subcompact Car Chevrolet Bolt EV Premier
Compact Car Nissan Leaf SL
Midsize Car BMW 530e i-Performance
Large Car Tesla Model S 75
Pickup Ford F-150 4X4 XLT Sport
SUV/Minivan Tesla Model X 75D
Best Under $30K Kia Niro LX
Best $30K – $50K Chevrolet Bolt EV Premier
Best Over $50K Tesla Model X 75D

Winners, detailed evaluation criteria, vehicle reviews and an in-depth analysis of the green vehicle industry can be found at AAA.com/greencar.

Although Americans may be more eager to buy an electric vehicle, having the right infrastructure will be critical to its widespread adoption. In 2018, the availability of charging stations had grown to more than 16,000 in the United States and, although anxiety over range has reduced, AAA’s survey found consumer expectation for charging time while on the road may not align with reality. Seven-in-ten (68 percent) Americans feel that while out driving, a charging time of no more than 30 minutes is a reasonable amount of time to wait.

“Today’s drivers are accustomed to a quick fill up at the corner gas station, but electric vehicle charging can sometimes take several hours,” said Brannon. “With a little planning, electric vehicle owners can avoid a roadside inconvenience and, as technology improves, charging times will too.”

Drivers can access charging station locations through AAA’s Mobile app or TripTik Planner. Additional survey data, study methodology, graphics, photos and video can be found at NewsRoom.AAA.com.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

 

Tamra Johnson

WASHINGTON, D.C. (Mar. 29, 2018) ― Distracted driving tops drivers’ list of growing dangers on the road, according to a new survey from the AAA Foundation for Traffic Safety. The annual Traffic Safety Culture Index shows that 88 percent of drivers believe distracted driving is on the rise, topping other risky behaviors like:

  • Aggressive driving: 68 percent
  • Drivers using drugs: 55 percent
  • Drunk driving: 43 percent

The proportion of drivers who report talking on a cell phone regularly or fairly often when behind the wheel jumped 46 percent since 2013. Nearly half (49 percent) of drivers report recently talking on a hand-held phone while driving and nearly 35 percent have sent a text or email. Despite their behavior, nearly 58 percent of drivers say talking on a cellphone behind the wheel is a very serious threat to their personal safety, while 78 percent believe that texting is a significant danger. A recent study from the AAA Foundation shows drivers talking on a cellphone are up to four times as likely to crash while those who text are up to eight times as likely to be involved in a crash.

Additional Resources

“With more than 37,000 deaths on U.S. roads in 2016, we need to continue finding ways to limit driving distractions and improve traffic safety,” said Dr. David Yang, executive director of the AAA Foundation for Traffic Safety. “The Foundation’s work offers insight on drivers’ attitudes toward traffic safety and their behaviors, so we can better understand the issue and identify potential countermeasures to reduce crashes.”

Drivers in the AAA survey believe the problem of distracted driving has increased over the past three years, with nearly 50 percent reporting that they regularly see drivers emailing or texting while driving. Counterintuitively, federal estimates show the number of distracted driving crashes has actually dropped two percent. This may be due to the fact that it is difficult to detect distraction following a crash which makes distracted driving one of the most underreported traffic safety issues. According to government estimates, distraction plays a factor in just 14 percent of all crashes. However, past AAA Foundation research looking into teen drivers (one of the most vulnerable driving populations), used in-vehicle dash-cam videos to determine that distraction was a factor in 58 percent of crashes, 44 percent more than federal estimates.

“As the number of distractions behind the wheel increases- from the latest phone apps to in-vehicle technology, it is important that we better educate drivers on the dangers of distraction,” said Jake Nelson, AAA director of traffic safety advocacy and research. “There is a disconnect between what drivers do and what they believe. While most recognize the dangers created by taking your eyes off the road, they engage in distracting behaviors anyway- creating a ‘do as I say, not as I do’ culture on the roadway.”

Any level of risk is too high when it comes to safe driving. Tasks that require a driver to take their eyes or attention off the road should be avoided while the vehicle is in motion- including the use of cellphones, infotainment systems, or navigation systems. AAA urges drivers to act responsibly when behind the wheel. In order to avoid distractions, drivers should:

  • Put aside electronic distractions and never use text messaging, email, video games or internet functions, including those built into the vehicle, while driving.
  • Pre-program your GPS and adjust seats, mirrors, climate controls and sound systems before driving.
  • Properly secure children and pets and store loose possessions and other items that could roll around in the car.
  • Snack smart by avoiding messy foods that can be difficult to manage.

The new survey results are part of the AAA Foundation’s annual Traffic Safety Culture Index, which identifies attitudes and behaviors related to traffic safety. The survey data are from a sample of 2,613 licensed drivers ages 16 and older who reported driving in the past 30 days. The AAA Foundation issued its first Traffic Safety Culture Index in 2008, and the latest report is online at www.AAAFoundation.org.

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c)(3) not-for-profit, publicly-supported charitable educational and research organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded over 300 research projects designed to discover the causes of traffic crashes, prevent them and minimize injuries when they do occur.  Visit www.AAAFoundation.org for more information on this and other research.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.  Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

Average new vehicle will cost nearly $8,500 annually to own and operate

ORLANDO, Fla. (August 23, 2017) – Owning and operating a new vehicle in 2017 will cost a driver an average of $8,469 annually, or $706 each month, according to a new study from AAA. The annual evaluation of driving costs reveals that small sedans are the least expensive vehicles to drive at $6,354 annually, however small SUVs ($7,606), hybrids ($7,687) and electric vehicles ($8,439) all offer lower-than-average driving costs to U.S. drivers. Conversely, of the nine categories included in the evaluation, pickup trucks are the most expensive vehicles to drive at $10,054 annually.

Additional Resources

“Determining the cost of a new vehicle car is more than calculating a monthly payment,” cautioned John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “While sales price is certainly a factor, depreciation, maintenance, repair and fuel costs should be equally important considerations for anyone in the market for a new vehicle.”

In addition to analyzing the ownership costs for sedans, SUVs and minivans, AAA’s Your Driving Costs study added four new vehicle segments in 2017 – small SUVs, pickup trucks, hybrids and electric vehicles.

Vehicle Type Annual Cost*   Vehicle Type Annual Cost*
Small Sedan $6,354   Minivan $9,146
Small SUV $7,606   Large Sedan $9,399
Hybrid $7,687   Medium SUV $9,451
Medium Sedan $8,171   Pickup Truck $10,054
Electric Vehicle $8,439   Average $8,469

*Based on 15,000 miles driven annually

To estimate the overall cost to own and operate a new vehicle, AAA evaluated 45 2017 model-year vehicles across nine categories and focused on mid-range, top-selling vehicles. AAA’s annual driving cost is based on a sales-weighted average of the individual costs for all of the vehicle types. Key findings include:

Depreciation

Depreciation — the declining value of a vehicle over time — is the biggest, and most often overlooked, expense associated with purchasing a new car. New vehicles lose an average of $15,000 in value during the first five years of ownership. In 2017, small sedans ($2,114) and small SUVs ($2,840) have the lowest annual depreciation costs, while minivans ($3,839) and electric vehicles ($5,704) are at the high end of the scale.

Maintenance and repair

To calculate annual maintenance and repair costs, AAA examined factory-recommended maintenance, replacement tires, extended warranty costs and services associated with typical wear-and-tear. New vehicles, on average, will cost a driver $1,186 per year to maintain and repair.

The inevitable costs associated with maintenance and repair should be an important consideration for car shoppers, as a recent AAA survey found that one-third of U.S. drivers could not afford an unexpected repair bill. AAA Approved Auto Repair facilities offer free vehicle inspections, AAA member discounts and a 24-month/24,000-mile warranty for AAA members. Visit AAA.com/AutoRepair to find a nearby facility.

Fuel

Fuel costs vary significantly by vehicle type, ranging from 3.68 cents per mile (electric vehicles) to 13.88 cents per mile (pickup trucks). New vehicle owners, on average, will spend just over 10 cents per mile – about $1,500 annually — to fuel their vehicles.

For gasoline-powered vehicles, AAA recommends selecting a TOP TIER gasoline, as its independent research found it to keep engines 19 times cleaner, improving vehicle performance and fuel economy. AAA cautions drivers that using premium-grade gasoline in a vehicle that does not specifically require it is an unnecessary expense.

Electric Vehicles

New to the Your Driving Costs study in 2017, AAA found that electric vehicles have lower-than-average driving costs at $8,439 per year. Without a gasoline engine to maintain, electric vehicles have the lowest annual maintenance and repair costs, at $982 per year. By relying on electricity instead of gasoline, fuel costs are also significantly lower than average, at under four cents per mile. Depreciation, however, is currently extremely high for these vehicles, losing an average of nearly $6,000 in value every year.

A recent AAA survey revealed that 1-in-6 Americans are likely to choose an electric vehicle, the majority motivated by their lower long-term ownership costs.

“Although electric vehicles can have higher up-front costs, lower fuel and maintenance costs make them a surprisingly affordable choice in the long run,” said Nielsen. “For even lower costs, car shoppers can avoid high depreciation costs by selecting a used electric vehicle.”

With a focus on the future, the AAA Green Car Guide offers ratings of electric, hybrid, compressed natural gas‐powered (CNG), diesel and other high fuel economy vehicles. Visit AAA.com/greencar for more.

AAA’s Your Driving Costs study employs a proprietary methodology to analyze the costs of owning and operating a new vehicle in the United States, using data from a variety of sources, including Vincentric LLC. Additional information and detailed driving costs, including insurance costs, finances charges, registration/license fees, taxes and finance charges can be found at NewsRoom.AAA.com or AAA.com/YourDrivingCosts.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Consumer Appetite for Electric Vehicles Rivals Pickups

April 18th, 2017 by Jessica Souto

ErinSteppAAA unveils top electric, hybrid and fuel-efficient vehicles

ORLANDO, Fla. (April 18, 2017) – Despite lower gas prices, a new AAA study reveals that consumer interest in electric vehicles remains high, with the survey showing that more than 30 million Americans are likely to buy an electric vehicle for their next car. With rising sales, longer ranges and lower costs, AAA predicts a strong future for electric vehicles, and announces the top electric, hybrid and other efficient vehicles in its independent, rigorous test-track evaluation.

Additional Resources

“With their lower ownership costs and compatibility with emerging autonomous technologies, electric vehicles are poised to be a key vehicle of the future,” said Greg Brannon, AAA’s director of Automotive Engineering. “Tesla — a standout in AAA’s evaluations — has helped widen the appeal of electric vehicles by showing they can be stylish, performance-focused and filled with cutting-edge technology.”

Despite the fact that gas prices are about 40 percent lower than five years ago, AAA found that consumer interest in electric vehicles and hybrids has not waned. In fact, the number of Americans interested in an electric vehicle approaches the number planning to purchase a pickup truck, with the survey showing that 15 percent are likely to buy an electric vehicle for their next car. Millennials are even more accepting of electric vehicles, with nearly one-in-five interested in going electric for their next car.

Concern for the environment remains the primary motivating factor for electric vehicle shoppers, but AAA also found that lower long-term costs, desire for the latest technology and access to car pool lanes are all influential. With their extended range and flexibility, hybrid vehicles are also desirable to Americans, with nearly one third (32 percent) likely to buy the gasoline- and battery-powered alternative.

Beyond electric and hybrid vehicles, AAA’s survey found that fuel economy remains a major purchase consideration for all U.S. drivers, with 70 percent rating it as an important factor in selecting any vehicle – equal to the importance of the cost, crash rating and performance – ahead of safety technology (50%), brand (48%), style, color and design (46%) and smartphone connectivity (34%).

With a focus on the future, the Automobile Club of Southern California’s Automotive Research Center rates and ranks electric vehicles, hybrids, compressed natural gas-powered (CNG), diesels and high fuel economy gasoline-powered vehicles for the annual AAA Green Car Guide.  Vehicles are rated on the criteria that matter most to car buyers, including ride quality, safety and performance.

“While desire for green vehicles is strong, making the leap to an electric, hybrid or other fuel efficient vehicles can be daunting to car shoppers,” said Megan McKernan, manager of Automotive Research Center. “AAA’s rigorous evaluations help take the guesswork out by providing an unbiased evaluation of these vehicles based on more than a dozen individual criteria.”  

In 2017, the following vehicles earned AAA’s Top Green Vehicle award:

Category Winner
Overall Tesla Model X 75D
Subcompact Car Chevy Bolt EV Premier
Compact Car Volkswagen e-Golf SE
Midsize Car Lexus GS 450h F Sport
Large Car Tesla Model S 60
Pickup Ford F150 XLT Super Crew
SUV Tesla Model X 75D

Winners, detailed evaluation criteria, vehicle reviews and an in-depth analysis of the green vehicle industry can be found at AAA.com/greencar.

While electric vehicles are an attractive option for car shoppers, AAA found that more than half of Americans are hesitant to make the switch due to “range anxiety” – the concern over running out of charge or having too few locations to charge a vehicle. This fear persists despite the fact that U.S. drivers report an average round-trip commute length (31 miles) and time (46 minutes) that are well within the range of the more than 100 miles of range that most electric vehicles offer.

“Range anxiety stems from seeing gas stations, not charging stations, on every corner,” continued Brannon. “While electric vehicles may not yet fit every lifestyle, the number of charging stations has quadrupled over the last five years and battery ranges support average commutes.”

To assist with range anxiety, drivers of electric vehicles can find the closest charging station via the AAA Mobile app or AAA’s TripTik Travel Planner. In 2017, charging station availability has grown to more than 15,000 locations across the United States.

Additional survey data, study methodology, infographics, photos and video can be found at NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

AAA advises drivers to save $50 per month for car care fund

ORLANDO, Fla. (April 4, 2017) – According to a new AAA survey, 64 million American drivers would not be able to pay for an unexpected vehicle repair without going into debt, indicating that some drivers may underestimate the full cost of owning and operating a vehicle. Because some car repairs are unavoidable, and the average repair bill is between $500 and $600, AAA urges drivers to save at least $50 a month for unforeseen expenses, and identify a trusted repair facility before trouble strikes.

Additional Resources

“The average cost of owning and operating a vehicle is more than $8,500 a year, and AAA has found that millions of Americans are failing to set aside a car care fund to pay for the upkeep of their cars,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “To avoid a surprise down the road, drivers should budget for monthly payments, insurance premiums, fuel costs and the inevitable expenses of routine maintenance and repair.”

Although an average repair bill can set a driver back up to $600, the cost can soar higher when a vehicle has been poorly maintained. A previous AAA survey found that one-third of U.S. drivers skip or delay recommended service or repairs, which increases the likelihood of unexpected mechanical failures and leaves a vehicle more vulnerable to roadside breakdown. In 2016 alone, AAA responded to nearly 32 million stranded motorists.

“Anticipating your vehicle’s needs before problems strike is important,” continued Nielsen. “While it may seem that skipping maintenance and repairs can save money in the short term, staying on top of car care can save drivers hundreds of dollars in the long run.”  

Before a breakdown happens, AAA recommends that vehicle owners:

  • Follow the manufacturer’s recommended maintenance schedule to avoid roadside trouble.
  • Identify a repair shop you trust. A recent AAA survey found that one-third of U.S. drivers have yet to find a trusted repair facility. Visit com/autorepair to locate a AAA Approved Auto Repair facility near you.

If faced with an unexpected repair, AAA suggests that drivers:

  • Get a written estimate for the repair and clarify with the shop the work that needs to be done on the vehicle Consider getting a second opinion to confirm the diagnosis.
  • Negotiate the repair bill with the mechanic. Ask if the shop offers any discounts or payment plans that can reduce immediate out-of-pocket costs.

The AAA Approved Auto Repair (AAR) network consists of nearly 7,000 facilities that have met AAA’s high standards, including, technician certifications, ongoing training, financial stability, facility cleanliness, insurance requirements, rigorous inspections and customer satisfaction. AAA members are eligible for special benefits at AAR facilities, including priority service, a 24-month/24,000-mile warranty, discounts, free maintenance inspections, dispute resolution assistance and more. To locate an AAR shop in your area, visit AAA.com/autorepair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Most U.S. Drivers Leery of Auto Repair Shops

December 1st, 2016 by Jessica Souto

AAA advises that finding a trusted mechanic is more important than ever

ORLANDO, Fla. (December 1, 2016) – According to a new AAA survey, two out of three U.S. drivers do not trust auto repair shops in general – citing overcharges, recommendations for unnecessary services and poor past experiences for their lack of confidence. However, the survey also reveals that the majority (64 percent) of U.S. drivers have singled out an auto repair shop that they do trust, suggesting that consumers have prioritized finding a reliable mechanic in an industry with imperfect reputation. AAA urges all drivers to identify a reputable repair facility well before one is needed.

Additional Resources

“To minimize the stress associated with vehicle repair and maintenance, it is critical that drivers find an honest repair shop that they can trust with their vehicle,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “AAA found that one-third of U.S. drivers – 75 million motorists in total – have yet to find a trusted repair facility, leaving them vulnerable when trouble strikes.”

With today’s cars collecting a variety of data about the health of the vehicle, drivers need a trusted repair facility more than ever. “Connected cars” with built-in diagnostic capabilities can alert drivers to vehicle trouble and help repair shops quickly and accurately address issues. Unsurprisingly, given concerns around data security, AAA found that the majority of U.S. drivers want the ability to direct their vehicle’s data to the repair shop of their choice – the trusted facility with whom they have built a relationship.

Additional findings from the survey include:

  • The top reasons that U.S. drivers do not trust repair shops are:
    • Recommending unnecessary services (76 percent)
    • Overcharging for services (73 percent)
    • Negative past experiences (63 percent)
    • Concerns that the work will not be done correctly (49 percent)
  • Older drivers are more likely to trust auto repair shops than younger drivers.
    • Baby Boomers are twice as likely than younger generations to fully trust auto repair facilities in general, with one-in-five reporting they “totally trust” the industry.
    • Baby Boomers (76 percent) are also more likely to have a chosen auto repair shop that they trust compared to Millennials (55 percent) and Gen-Xers (56 percent).

“As a service to our members and the general public, the AAA Approved Auto Repair program is designed to help drivers identify trustworthy repair shops,” Nielsen continued. “Facilities meet AAA standards by undergoing a rigorous investigation conducted by Automotive Service Excellence certified inspectors, including quarterly inspections and annual re-certifications that ensures high professional standards for technical training, equipment, cleanliness and customer service. Plus, if something does go wrong, AAA steps in to arbitrate any issues on behalf of its members.”

To find a trustworthy auto repair shop, AAA suggests that drivers:

  • Look for a repair shop before issues occur. Ask family and friends for recommendations and visit AAA.com/autorepair to locate an AAA Approved Auto Repair facility near you.
  • Research potential repair shops and find out how long they have been in business. This can be a good indicator of shop quality. Also, look into how they deal with consumer complaints. The Better Business Bureau, State Department of Consumer Affairs or attorney general’s office can provide those complaints.
  • Visit the auto repair shop for a minor job such as an oil change or tire rotation. While waiting, talk with shop employees and inspect the shop’s appearance, amenities, technician credentials, and parts and labor warranty. If you find the service to be good, stick with them. Build a relationship with the technician so they can get to know you and your vehicle.

AAA’s Approved Auto Repair (AAR) program was created more than 35 years ago and includes nearly 7,000 facilities across North America. Once a shop meets AAA’s high standards, including certifications, technical training, cleanliness, insurance requirements, it becomes part of the AAR program where it’s re-inspected annually and monitored for customer satisfaction. AAA members receive several unique benefits by selecting an AAR facility, including priority service, a 24-month/24,000-mile warranty, discounts on repairs, free inspections, AAA assistance with dispute resolutions and more.

For additional information about the survey, including a fact sheet and infographics, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

U.S. Drivers Waste $2.1 Billion Annually on Premium Gasoline

September 20th, 2016 by Jessica Souto

ErinSteppAAA testing shows no benefit to splurging on premium fuel when not required by the manufacturer

ORLANDO, Fla. (September 20, 2016) – According to new AAA research, American drivers wasted more than $2.1 billion dollars in the last year by using premium-grade gasoline in vehicles designed to run on regular fuel. With 16.5 million U.S. drivers having used premium fuel despite the vehicle manufacturer’s recommendation in the last 12 months, AAA conducted a comprehensive fuel evaluation to determine what, if any, benefit the practice offers to consumers. After using industry-standard test protocols designed to evaluate vehicle performance, fuel economy and emissions, AAA found no benefit to using premium gasoline in a vehicle that only requires regular-grade fuel.

Additional Resources

“Drivers see the ‘premium’ name at the pump and may assume the fuel is better for their vehicle,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “AAA cautions drivers that premium gasoline is higher octane, not higher quality, and urges drivers to follow the owner’s manual recommendations for their vehicle’s fuel.”

In partnership with the Automobile Club of Southern California’s Automotive Research Center, AAA tested 87-octane (regular) and 93-octane (premium) gasoline in vehicles equipped with a V-8, V-6 or I4 engine designed to operate on regular-grade fuel. To evaluate the effects of using a higher-octane fuel when it’s not required by the manufacturer, each vehicle was tested on a dynamometer, which is essentially a treadmill for cars that is designed to measure horsepower, fuel economy and tailpipe emissions when using both fuel types and variety of driving conditions. The laboratory testing found no significant increases in any tested category, indicating the practice of using premium gasoline when it’s not required for the vehicle offers no advantage.

“AAA’s tests reveal that there is no benefit to using premium gasoline in a vehicle that requires regular fuel,” said Megan McKernan, manager of the Automobile Club of Southern California’s Automotive Research Center. “Premium gasoline is specifically formulated to be compatible with specific types of engine designs and most vehicles cannot take advantage of the higher octane rating.”

To understand the magnitude of the issue, AAA surveyed U.S. drivers to understand what type of fuel their vehicles require and the frequency at which they upgrade to premium fuel. Results reveal:

  • Seventy percent of U.S. drivers currently own a vehicle that requires regular gasoline, while 16 percent drive vehicles that require premium fuel. The remaining 14 percent own a vehicle that requires mid-grade gasoline (10 percent) or uses an alternative energy source (4 percent).
  • In the last 12 months, 16.5 million U.S. drivers unnecessarily used premium-grade gasoline in their vehicle at least once. On average, those that upgraded to premium gasoline did so at least once per month.
  • In the last 12 months, U.S. drivers unnecessarily used premium gasoline in their vehicle more than 270 million times.

“When it comes to gasoline, ‘premium’ does not mean ‘better’ if your vehicle doesn’t require it,” continued Nielsen. “Drivers looking to upgrade to a higher quality fuel for their vehicle should save their money and select a TOP TIER™ gasoline, not a higher-octane one.”

Previous AAA research found that fuel quality varies significantly among gasoline retailers and that using a gasoline that meets TOP TIER standards can result in 19 times fewer engine deposits, increase vehicle performance and improve fuel economy. To protect vehicle investments, AAA urges drivers to use the appropriate gasoline as determined by their car’s manufacturer (regular or premium) that meets TOP TIER standards for engine cleanliness and performance.

To calculate the total annual cost of using premium gasoline when not required by the vehicle manufacturer, AAA conducted a comprehensive analysis that included a U.S. consumer survey, Federal Highway Administration data, per-gallon costs of premium gasoline and regular gasoline and the average number of fill-ups annually. All testing was conducted at the Automotive Club of Southern California’s Automotive Research Center in Los Angeles, California, using an industry-standard chassis dynamometer, emissions test equipment and Environmental Protection Agency driving cycles. All gasoline used for testing was EPA Tier III certification fuel with ten percent ethanol content in both regular and premium grades. Certified test fuel was used to remove variability in fuel quality and additives. For this study, AAA did not evaluate the effects of using regular fuel in an engine that requires premium gasoline.

For additional information about premium fuel, including the full test report and fact sheet, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Michael Green Contact TileAn Estimated Eight Million Drivers Admit to More Extreme Behavior Says New AAA Foundation Research

WASHINGTON, D.C. (July 14, 2016)- Nearly 80 percent of drivers expressed significant anger, aggression or road rage behind the wheel at least once in the past year, according to a new study released today by the AAA Foundation for Traffic Safety. The most alarming findings suggest that approximately eight million U.S. drivers engaged in extreme examples of road rage, including purposefully ramming another vehicle or getting out of the car to confront another driver.

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“Inconsiderate driving, bad traffic and the daily stresses of life can transform minor frustrations into dangerous road rage,” said Jurek Grabowski, Director of Research for the AAA Foundation for Traffic Safety. “Far too many drivers are losing themselves in the heat of the moment and lashing out in ways that could turn deadly.”

A significant number of U.S. drivers reported engaging in angry and aggressive behaviors over the past year, according to the study’s estimates:

  • Purposefully tailgating: 51 percent (104 million drivers)
  • Yelling at another driver: 47 percent (95 million drivers)
  • Honking to show annoyance or anger: 45 percent (91 million drivers)
  • Making angry gestures: 33 percent (67 million drivers)
  • Trying to block another vehicle from changing lanes: 24 percent (49 million drivers)
  • Cutting off another vehicle on purpose: 12 percent (24 million drivers)
  • Getting out of the vehicle to confront another driver: 4 percent (7.6 million drivers)
  • Bumping or ramming another vehicle on purpose: 3 percent (5.7 million drivers)

Nearly 2 in 3 drivers believe that aggressive driving is a bigger problem today than three years ago, while nine out of ten believe aggressive drivers are a serious threat to their personal safety.

Aggressive driving and road rage varied considerably among drivers:

  • Male and younger drivers ages 19-39 were significantly more likely to engage in aggressive behaviors. For example, male drivers were more than three times as likely as female drivers to have gotten out of a vehicle to confront another driver or rammed another vehicle on purpose.
  • Drivers living in the Northeast were significantly more likely to yell, honk or gesture angrily than people living in other parts of the country. For example, drivers in the Northeast were nearly 30 percent more likely to have made an angry gesture than drivers in other parts of the country.
  • Drivers who reported other unsafe behaviors behind the wheel, such as speeding and running red lights, also were more likely to show aggression. For example, drivers who reported speeding on a freeway in the past month were four times more likely to have cut off another vehicle on purpose.

“It’s completely normal for drivers to experience anger behind the wheel, but we must not let our emotions lead to destructive choices,” said Jake Nelson, AAA’s Director of Traffic Safety Advocacy and Research. “Don’t risk escalating a frustrating situation because you never know what the other driver might do. Maintain a cool head, and focus on reaching your destination safely.”

AAA offers these tips to help prevent road rage:

  • Don’t Offend: Never cause another driver to change their speed or direction. That means not forcing another driver to use their brakes, or turn the steering wheel in response to something you have done.
  • Be Tolerant and Forgiving: The other driver may just be having a really bad day. Assume that it’s not personal.
  • Do Not Respond: Avoid eye contact, don’t make gestures, maintain space around your vehicle and contact 9-1-1 if needed.

The research report is available on the AAA Foundation’s website and is part of the annual Traffic Safety Culture Index, which identifies attitudes and behaviors related to driver safety. The data was collected from a national survey of 2,705 licensed drivers ages 16 and older who reported driving in the past 30 days. The AAA Foundation issued its first Traffic Safety Culture Index in 2008.

Established by AAA in 1947, the AAA Foundation for Traffic Safety is a 501(c)(3) not-for-profit, publicly-supported charitable research and educational organization. Dedicated to saving lives and reducing injuries on our roads, the Foundation’s mission is to prevent crashes and save lives through research and education about traffic safety. The Foundation has funded over 300 research projects designed to discover the causes of traffic crashes, prevent them and minimize injuries when they do occur.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited at AAA.com. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

Game Over for Drivers Playing Pokemon Go

July 14th, 2016 by Jessica Souto

Michael Green Contact TileRecent Crashes Should Serve as Wake-Up Call to Drivers

WASHINGTON, D.C. (July 14, 2016) – AAA is urging drivers not to use Pokemon Go behind the wheel because it could lead to potentially deadly consequences. This week’s crashes involving the game should serve as a wake-up call to focus on the task of driving and not to be distracted.

“Driving is among the most dangerous activities that people do on a daily basis, and the last thing we need is to increase the number of distractions in the vehicle,” said Jake Nelson, AAA Director of Traffic Safety Advocacy & Research.

Distracted driving is very risky. The National Highway Traffic Safety Administration estimates that at least 3,000 deaths per year involve distracted driving, though the true number is likely far higher. The following statistics help put the dangers of distracted driving into context:

  • Taking your eyes off the road for more than two seconds doubles your risk of a crash.
  • When driving 55 miles per hour, five seconds with eyes off the road is equivalent to driving the length of a football field blindfolded.
  • Distraction is a factor in nearly 6 out of 10 moderate-to-severe teen crashes.

Pokemon Go should not be played while driving and motorists need to be aware of others playing the game that might enter an intersection or cross a street at an inopportune time.   “Driving requires your full attention, and putting away your phone until you reach your destination could save your life,” continued Nelson. “Pedestrians playing the game also should be aware so that they do not cross a busy intersection while distracted.”

Crashes are not the only risks affecting drivers. Drivers playing Pokemon Go also could face jail time and fines. Most states have laws against distracted driving and every state has laws to prevent reckless driving. Motorists are likely to be pulled over by law enforcement if they are a threat on the road.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited at AAA.com. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

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