Posts Tagged ‘AAA Approved Auto Repair’

Gas Prices Remain Stable Amid the Aftermath of Hurricane Florence

September 17th, 2018 by AAA Public Affairs

While Hurricane Florence battered the Carolinas over the weekend with life-threating storm-surge, rain and flooding, it has had little to no impact on gas prices, with the national average, holding steady at $2.85 on the week.

Gas prices have not seen much movement because unlike the Gulf Coast, which is home to dozens of refineries, the Carolinas house only pipelines and terminals. This means U.S. crude processing is not impacted and therefore neither are gas prices nationally.

Prior to Florence’s arrival, the Energy Information Administration (EIA) reported the Lower Atlantic Region’s total gasoline stocks — which includes West Virginia, Virginia, North Carolina, South Carolina, Georgia and Florida — measured at 27.9 million bbl. That is 10 percent higher than the 5-year average for this time of year.

“Gasoline stocks in the hurricane-impacted area are healthy, but delivery of gasoline will be an impediment to meeting demand in coastal areas this week,” said Jeanette Casselano, AAA spokesperson. “As power is restored, water recedes and roads open-up, we will have a better idea of how quickly fuel deliveries can be made to gas stations in the area. And while fuel availability at stations is a concern, AAA expects station outages to be short-lived.”

According to the Department of Energy, states are working closely with industry to expedite resupply shipments to impacted areas. AAA will continue to monitor hurricane recovery efforts and fuel resupply.

  • The nation’s top 10 least expensive markets are: Alabama ($2.52), Mississippi ($2.54), Arkansas ($2.57), Louisiana ($2.58), Tennessee ($2.59), South Carolina ($2.60), Missouri ($2.60), Texas ($2.60), Virginia ($2.62) and Oklahoma ($2.64).
  • The nation’s top 10 largest monthly changes are: Colorado (+10 cents), Indiana (-6 cents), Delaware (+6 cents), Florida (-5 cents), South Carolina (+5 cents), Louisiana (-4 cents), Alaska (-4 cents), Utah (-4 cents), Iowa (+4 cents) and California (+4 cents).

Mid-Atlantic and Northeast

Hurricane Florence drove up gas prices in North Carolina (+3 cents) and Virginia (+1 cents) this past week. All other states in the Mid-Atlantic and Northeast region saw prices decrease by a few cents or remained stable.

For motorists in coastal parts of North Carolina and Virginia, fuel availability post Hurricane Florence is a concern. As residents evacuated, panic-buying and tank-topping set-in, leaving some gas stations with low to no fuel at their pumps. The positive news is that Mid-Atlantic and Northeast regional gasoline inventories sit at a healthy 66.7 million bbl, which is not only the second highest inventory level recorded for the region this year, but a level not seen in the Mid-Atlantic and Northeast region since March 2016. This means that the region has adequate supply on-hand, and, weather-dependent, could be a resource to assist with resupply in the hurricane-impacted area, once water levels subside, roads are passable and power is restored.

South and Southeast

Hurricane Florence pushed up South Carolina’s ($2.60) state gas price average by just a penny on the week. Otherwise, pump prices for the majority of the South and Southeast are getting cheaper or seeing no change. Florida saw the largest drop of 3-cents during the last seven days while a one-cent drop was seen in Texas, New Mexico and Louisiana.

Pipelines and terminals are located in South Carolina, but were unaffected by the storm. Those facilities deliver approximately 3 million b/d of refined products to the eastern U.S. Once delivery trucks are able to take to the roads, the South and Southeast pipelines and terminals will help with resupply to the coastal areas.

As Gulf Coast refineries have not been impacted by the hurricane, processing continues as normal. South and Southeast gasoline inventories built by 600,000 on the week, according the EIA’s latest report. Total inventories measure at 81.2 million bbl, which is a healthy level for this time of year.

Great Lakes and Central

As area refineries undergo maintenance, state gas price averages in the Great Lakes and Central region are as much as five-cents more expensive since last Monday: Iowa (+5 cents), Nebraska (+4 cents), Ohio (+4 cents), and South Dakota (+3 cents). Only Missouri ($2.61) and Kansas ($2.66) saw a drop in pump prices on the week.

Today, there is a 32-cent difference in the most expensive state gas prices in the region carried in Michigan at $2.93 and least expensive at $2.61 in Missouri.

As pump prices see relatively small volatility, gasoline inventories continue to hover at the 53.1 million bbl mark. However, with unplanned and planned maintenance at some Great Lakes and Central refineries, inventories could decline this fall.

Rockies

On the week, Utah (-2 cents) and Idaho (-1 cents) motorists are paying less to fill-up. In fact, gas price averages across the Rockies states are mostly moving toward a return to pre-summer pump prices. Here is a snapshot of state gas prices since Memorial Day, at their highest summer price and today’s price:

  State gas price average on May 24, 2018 (start of Memorial Day Weekend) Highest gas price average this summer by state State gas price average on September 17, 2018
Colorado $2.89 $2.91 $2.91
Idaho $3.17 $3.26 $3.21
Montana $2.91 $2.95 $2.95
Utah $3.15 $3.21 $3.13
Wyoming $2.87 $3.00 $2.98

As demand begins to drop in the region, gasoline inventories took a small draw and continue to hover near the 6.5 million bbl mark. Gas prices will continue to trend cheaper as demand draws into the fall.

West Coast

The West Coast remains the nation’s most expensive region for retail gasoline, with six of the region’s states represented in the nation’s top 10 most expensive list. Hawaii ($3.77) is the nation’s most expensive market, followed by California ($3.64), Washington ($3.38), Alaska ($3.31), Oregon ($3.26), Nevada ($3.20) and Arizona ($2.87). Prices in the region remain relatively flat compared to last week, except for a one-cent jump in California and Arizona.

The EIA’s weekly petroleum status report showed West Coast motor gasoline stocks totaled 28.4 million bbl during the week that ended on September 7 – a gain of 100,000 bbl from the previous week. Stocks are 1.3 million bbl lower than where they were at this time last year, which could support a price spike if supplies remain low amid an increase in demand.

Oil market dynamics

At the close of Friday’s formal trading session on the NYMEX, WTI increased 40 cents to settle at $68.99. Oil prices have edged higher last week following the release of the EIA’s weekly petroleum report that showed crude stocks fell by 5.3 million bbl last week. If supplies fall again in this week’s report, crude prices could climb further. Dwindling supplies have put a spotlight on shrinking global crude inventories, which could cause oil prices to push to $70-$80/bbl this fall. Continued decline in crude production from Venezuela and anticipated reduced crude exports from Iran due to U.S.-imposed sanctions that go into effect in November could place greater pressure on the market. In the near term, U.S. crude production has not been impacted by Hurricane Florence, as there were no refineries in Florence’s path.

Motorists can find current gas prices along their route with the free AAA Mobile app for iPhone, iPad and Android. The app can also be used to map a route, find discounts, book a hotel and access AAA roadside assistance. Learn more at AAA.com/mobile.

AAA: New Cars Lose $3,000 Annually from this Single Expense

September 13th, 2018 by AAA Public Affairs

Drivers should keep resale value top of mind when buying a new vehicle

ORLANDO, Fla. (Sep. 13, 2018) – AAA’s 2018 Your Driving Costs study reveals the largest expense associated with purchasing a new car is something many drivers fail to consider – depreciation. In fact, it accounts for almost 40 percent of the cost of owning a new vehicle – more than $3,000 per year – and is influenced by a number of factors, including shifting consumer preferences. AAA urges car buyers to think about both market trends and length of ownership when shopping for their next vehicle purchase. 

“New vehicles offer the latest designs, cutting-edge technologies and warranties that offer peace of mind,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “But, car owners that like to change vehicles frequently should be thinking about the resale value – not just the purchase price – when choosing their next ride.”

Additional Resources

AAA’s annual analysis found demand for sedans has slipped as American appetite shifts to SUVs and pickup trucks. As a result, depreciation costs of these once-popular vehicles increased up to 13 percent as compared to last year. Electric and hybrid vehicles, however, have seen a gain in popularity with 20 percent of Americans saying they will likely go electric for their next vehicle purchase, up from 15 percent the previous year. This year, these vehicles also saw a dip in depreciation and offer many cost benefits such as lower repair and maintenance bills, making going green a more affordable choice than in years past.

Buyers often only give priority to purchase price and monthly payment when choosing a new car, sometimes selecting a vehicle based on the best deal available. The length of car ownership, however, is of equal importance. Consumers who plan to keep a vehicle for only a few years should be cautious of deep discounts and incentives offered by automakers and dealers. These are often designed to sell less popular models and directly influence depreciation. Low down payments and extended finance terms can also have a similar effect. Stretching a car loan over five, six or even seven years may be an effective way to lower payments, but owners may quickly find themselves owing more than the vehicle is worth.

Leasing is similarly affected since payments are based in part on the projected residual value of the car at the end of the lease, serving as a good indicator of which models experience higher or lower depreciation. Since resale value is not a factor at the end of the lease period, buyers who prefer less popular models or only want a vehicle for a short time, may consider leasing a more viable option.

“The secret to minimizing depreciation costs?” continued Nielsen. “Keep your car for a long time and keep it well-maintained or even consider buying a quality, pre-owned vehicle.”

AAA’s Your Driving Costs found the average cost to own and operate a new vehicle in 2018 is $8,849 per year. The figure is calculated based on the cost of fuel, maintenance, repairs, insurance, license/registration/taxes, depreciation and loan interest. The study examined 45 top-selling 2018 model-year vehicles across the following nine categories.

Vehicle Type Annual Cost*
Small Sedan $6,777
Hybrid $7,485
Small SUV $7,869
Electric Vehicle $8,384
Medium Sedan $8,866
Minivan $9,677
Medium SUV $9,697
Large Sedan $9,804
Pickup Truck $10,215
Average $8,849

*Based on 15,000 miles driven annually

While the latest technology, style and options make them attractive to car buyers, a new car may not be the most economical choice for some buyers. Vehicle owners looking for alternatives to new car ownership or ways to minimize their operating costs should consider the following:

  • Buy (gently) used – By driving a pre-owned vehicle in good condition, ownership costs are significantly lower. A safe, reliable vehicle can be found at an attractive price point.
  • Fuel responsibly – Avoid wasting money on premium grade gasoline unless your vehicle specifically requires it and, if you’re one of the 20 percent of Americans considering an electric car, these vehicles offer lower fuel and maintenance costs.
  • Show your car some love – It sounds counterintuitive, but spending money on routine maintenance can actually save you money in the end. To keep engines running cleaner and longer, consider switching to synthetic oil and upgrading to a higher quality fuel TOP TIER™ gasoline.
  • Slow down – When gas prices are high, small changes in the way you drive can make a big difference.

AAA’s Your Driving Costs study employs a proprietary methodology to analyze the costs of owning and operating a new vehicle in the United States, using data from a variety of sources, including Vincentric LLC. Additional information and detailed driving costs, including those for fuel, maintenance, repairs, insurance, license/registration/taxes, depreciation and finance charges can be found at NewsRoom.AAA.com or AAA.com/YourDrivingCosts.

As North America’s largest motoring and leisure travel organization, AAA provides more than 59 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

Average new vehicle will cost nearly $8,500 annually to own and operate

ORLANDO, Fla. (August 23, 2017) – Owning and operating a new vehicle in 2017 will cost a driver an average of $8,469 annually, or $706 each month, according to a new study from AAA. The annual evaluation of driving costs reveals that small sedans are the least expensive vehicles to drive at $6,354 annually, however small SUVs ($7,606), hybrids ($7,687) and electric vehicles ($8,439) all offer lower-than-average driving costs to U.S. drivers. Conversely, of the nine categories included in the evaluation, pickup trucks are the most expensive vehicles to drive at $10,054 annually.

Additional Resources

“Determining the cost of a new vehicle car is more than calculating a monthly payment,” cautioned John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “While sales price is certainly a factor, depreciation, maintenance, repair and fuel costs should be equally important considerations for anyone in the market for a new vehicle.”

In addition to analyzing the ownership costs for sedans, SUVs and minivans, AAA’s Your Driving Costs study added four new vehicle segments in 2017 – small SUVs, pickup trucks, hybrids and electric vehicles.

Vehicle Type Annual Cost*   Vehicle Type Annual Cost*
Small Sedan $6,354   Minivan $9,146
Small SUV $7,606   Large Sedan $9,399
Hybrid $7,687   Medium SUV $9,451
Medium Sedan $8,171   Pickup Truck $10,054
Electric Vehicle $8,439   Average $8,469

*Based on 15,000 miles driven annually

To estimate the overall cost to own and operate a new vehicle, AAA evaluated 45 2017 model-year vehicles across nine categories and focused on mid-range, top-selling vehicles. AAA’s annual driving cost is based on a sales-weighted average of the individual costs for all of the vehicle types. Key findings include:

Depreciation

Depreciation — the declining value of a vehicle over time — is the biggest, and most often overlooked, expense associated with purchasing a new car. New vehicles lose an average of $15,000 in value during the first five years of ownership. In 2017, small sedans ($2,114) and small SUVs ($2,840) have the lowest annual depreciation costs, while minivans ($3,839) and electric vehicles ($5,704) are at the high end of the scale.

Maintenance and repair

To calculate annual maintenance and repair costs, AAA examined factory-recommended maintenance, replacement tires, extended warranty costs and services associated with typical wear-and-tear. New vehicles, on average, will cost a driver $1,186 per year to maintain and repair.

The inevitable costs associated with maintenance and repair should be an important consideration for car shoppers, as a recent AAA survey found that one-third of U.S. drivers could not afford an unexpected repair bill. AAA Approved Auto Repair facilities offer free vehicle inspections, AAA member discounts and a 24-month/24,000-mile warranty for AAA members. Visit AAA.com/AutoRepair to find a nearby facility.

Fuel

Fuel costs vary significantly by vehicle type, ranging from 3.68 cents per mile (electric vehicles) to 13.88 cents per mile (pickup trucks). New vehicle owners, on average, will spend just over 10 cents per mile – about $1,500 annually — to fuel their vehicles.

For gasoline-powered vehicles, AAA recommends selecting a TOP TIER gasoline, as its independent research found it to keep engines 19 times cleaner, improving vehicle performance and fuel economy. AAA cautions drivers that using premium-grade gasoline in a vehicle that does not specifically require it is an unnecessary expense.

Electric Vehicles

New to the Your Driving Costs study in 2017, AAA found that electric vehicles have lower-than-average driving costs at $8,439 per year. Without a gasoline engine to maintain, electric vehicles have the lowest annual maintenance and repair costs, at $982 per year. By relying on electricity instead of gasoline, fuel costs are also significantly lower than average, at under four cents per mile. Depreciation, however, is currently extremely high for these vehicles, losing an average of nearly $6,000 in value every year.

A recent AAA survey revealed that 1-in-6 Americans are likely to choose an electric vehicle, the majority motivated by their lower long-term ownership costs.

“Although electric vehicles can have higher up-front costs, lower fuel and maintenance costs make them a surprisingly affordable choice in the long run,” said Nielsen. “For even lower costs, car shoppers can avoid high depreciation costs by selecting a used electric vehicle.”

With a focus on the future, the AAA Green Car Guide offers ratings of electric, hybrid, compressed natural gas‐powered (CNG), diesel and other high fuel economy vehicles. Visit AAA.com/greencar for more.

AAA’s Your Driving Costs study employs a proprietary methodology to analyze the costs of owning and operating a new vehicle in the United States, using data from a variety of sources, including Vincentric LLC. Additional information and detailed driving costs, including insurance costs, finances charges, registration/license fees, taxes and finance charges can be found at NewsRoom.AAA.com or AAA.com/YourDrivingCosts.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

AAA advises drivers to save $50 per month for car care fund

ORLANDO, Fla. (April 4, 2017) – According to a new AAA survey, 64 million American drivers would not be able to pay for an unexpected vehicle repair without going into debt, indicating that some drivers may underestimate the full cost of owning and operating a vehicle. Because some car repairs are unavoidable, and the average repair bill is between $500 and $600, AAA urges drivers to save at least $50 a month for unforeseen expenses, and identify a trusted repair facility before trouble strikes.

Additional Resources

“The average cost of owning and operating a vehicle is more than $8,500 a year, and AAA has found that millions of Americans are failing to set aside a car care fund to pay for the upkeep of their cars,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “To avoid a surprise down the road, drivers should budget for monthly payments, insurance premiums, fuel costs and the inevitable expenses of routine maintenance and repair.”

Although an average repair bill can set a driver back up to $600, the cost can soar higher when a vehicle has been poorly maintained. A previous AAA survey found that one-third of U.S. drivers skip or delay recommended service or repairs, which increases the likelihood of unexpected mechanical failures and leaves a vehicle more vulnerable to roadside breakdown. In 2016 alone, AAA responded to nearly 32 million stranded motorists.

“Anticipating your vehicle’s needs before problems strike is important,” continued Nielsen. “While it may seem that skipping maintenance and repairs can save money in the short term, staying on top of car care can save drivers hundreds of dollars in the long run.”  

Before a breakdown happens, AAA recommends that vehicle owners:

  • Follow the manufacturer’s recommended maintenance schedule to avoid roadside trouble.
  • Identify a repair shop you trust. A recent AAA survey found that one-third of U.S. drivers have yet to find a trusted repair facility. Visit com/autorepair to locate a AAA Approved Auto Repair facility near you.

If faced with an unexpected repair, AAA suggests that drivers:

  • Get a written estimate for the repair and clarify with the shop the work that needs to be done on the vehicle Consider getting a second opinion to confirm the diagnosis.
  • Negotiate the repair bill with the mechanic. Ask if the shop offers any discounts or payment plans that can reduce immediate out-of-pocket costs.

The AAA Approved Auto Repair (AAR) network consists of nearly 7,000 facilities that have met AAA’s high standards, including, technician certifications, ongoing training, financial stability, facility cleanliness, insurance requirements, rigorous inspections and customer satisfaction. AAA members are eligible for special benefits at AAR facilities, including priority service, a 24-month/24,000-mile warranty, discounts, free maintenance inspections, dispute resolution assistance and more. To locate an AAR shop in your area, visit AAA.com/autorepair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Ellen Edmonds Contact TileSeventy percent of U.S. drivers at risk for costly, dangerous rust damage

ORLANDO, Fla. (Feb. 21, 2017) – As the end of winter approaches, millions of Americans will face pricey vehicle repairs from rust damage caused by chemicals used to de-ice roadways. According to a new AAA survey, U.S. drivers paid an estimated $15.4 billion in rust repairs caused by de-icing methods over the last five years, or approximately $3 billion annually. AAA warns drivers, especially the 70 percent (150 million) who live in areas affected by snow and ice, to take action to prevent dangerous rust-related vehicle damage to brake lines, fuel tanks, exhaust systems and other critical vehicle components.

Additional Resources

“While the application of de-icing salts and solutions is critical to keeping our nation’s roadways safe every winter, it’s important that drivers pay attention to warning signs that their vehicle may be suffering from rust-related damage,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “This can be much more than a cosmetic issue, it can also create serious safety issues for drivers by impacting brake lines, exhaust systems, fuel tanks and electrical connections.”

AAA strongly urges drivers who experience any of the following vehicle malfunctions to immediately move the vehicle off the road to a safe location and have it towed to a trusted repair facility.

  • In-dash warning lights for brakes and other critical systems.
  • A “spongey” or soft feeling when applying pressure to the brake pedal.
  • An unusually loud exhaust sound or the smell of fumes in or around the vehicle.
  • The prominent smell of gasoline or diesel fuel when the vehicle is parked or running.

In recent years, many state and local transportation departments have shifted from using rock salt to liquid de-icers to combat ice and snow on the roadways. These newer alternatives are more effective than traditional salt because they can be applied before a snowstorm, have a lower freezing point and melt ice and snow faster. However, these same characteristics can be even more damaging to vehicles since the chemicals remain in liquid form longer and are more likely to coat components and seep into cracks and crevices where corrosion can accelerate.

“In the last five years, 22 million U.S. drivers have experienced rust damage to their cars due to salt and liquid de-icers,” continued Nielsen. “In addition to the safety risk, repairs to fix these problems are often costly, averaging almost $500 per occurrence.”

While some rust damage is unavoidable, AAA recommends drivers take the following preventative steps in order to reduce the possibility of vehicle damage:

  • When possible, limit driving immediately before, during and after winter storms when salt and de-icing solutions are being applied and are at their highest concentrations.
  • Frequently wash your vehicle, paying particular attention to the undercarriage. This will loosen, dissolve and neutralize road salts. Many drive-through car washes offer an undercarriage rinse as an option.
  • Always use a high-quality car wash solution, not a household dish detergent that will strip the wax from your vehicle.
  • Repair any body damage and touch up paint scratches and chips that expose bare metal which could lead to rust.
  • Before the start of winter, thoroughly wash and clean your vehicle prior to the start of winter and apply a coat of wax to protect the finish.
  • Give the entire vehicle and undercarriage one last cleaning in the spring. Any deposits left over from winter can continue to cause corrosion year-round if not properly removed.

Pothole damage is another concern for drivers, as snow and ice melt and roadways begin to crumble. A new AAA survey found that nearly 30 million U.S. drivers experienced pothole damage significant enough to require repair in 2016, with repair bills ranging from under $250 to more than $1000. To address this issue, AAA believes that more funding is needed to keep pace with critical repairs and ongoing maintenance of the nation’s roadways.

When pothole or rust damage occurs, it is imperative to choose a reputable repair facility. The AAA Approved Auto Repair (AAR) network includes nearly 7,000 facilities which have met AAA’s high standards, including, certifications, technical training, cleanliness, insurance requirements, rigorous inspections and customer satisfaction. AAA members are eligible for special benefits such as priority service, a 24-month/24,000-mile warranty, discounts, free inspections, dispute resolution assistance and more. To locate an AAR shop in your area, visit AAA.com/AutoRepair.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Most U.S. Drivers Leery of Auto Repair Shops

December 1st, 2016 by Jessica Souto

AAA advises that finding a trusted mechanic is more important than ever

ORLANDO, Fla. (December 1, 2016) – According to a new AAA survey, two out of three U.S. drivers do not trust auto repair shops in general – citing overcharges, recommendations for unnecessary services and poor past experiences for their lack of confidence. However, the survey also reveals that the majority (64 percent) of U.S. drivers have singled out an auto repair shop that they do trust, suggesting that consumers have prioritized finding a reliable mechanic in an industry with imperfect reputation. AAA urges all drivers to identify a reputable repair facility well before one is needed.

Additional Resources

“To minimize the stress associated with vehicle repair and maintenance, it is critical that drivers find an honest repair shop that they can trust with their vehicle,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “AAA found that one-third of U.S. drivers – 75 million motorists in total – have yet to find a trusted repair facility, leaving them vulnerable when trouble strikes.”

With today’s cars collecting a variety of data about the health of the vehicle, drivers need a trusted repair facility more than ever. “Connected cars” with built-in diagnostic capabilities can alert drivers to vehicle trouble and help repair shops quickly and accurately address issues. Unsurprisingly, given concerns around data security, AAA found that the majority of U.S. drivers want the ability to direct their vehicle’s data to the repair shop of their choice – the trusted facility with whom they have built a relationship.

Additional findings from the survey include:

  • The top reasons that U.S. drivers do not trust repair shops are:
    • Recommending unnecessary services (76 percent)
    • Overcharging for services (73 percent)
    • Negative past experiences (63 percent)
    • Concerns that the work will not be done correctly (49 percent)
  • Older drivers are more likely to trust auto repair shops than younger drivers.
    • Baby Boomers are twice as likely than younger generations to fully trust auto repair facilities in general, with one-in-five reporting they “totally trust” the industry.
    • Baby Boomers (76 percent) are also more likely to have a chosen auto repair shop that they trust compared to Millennials (55 percent) and Gen-Xers (56 percent).

“As a service to our members and the general public, the AAA Approved Auto Repair program is designed to help drivers identify trustworthy repair shops,” Nielsen continued. “Facilities meet AAA standards by undergoing a rigorous investigation conducted by Automotive Service Excellence certified inspectors, including quarterly inspections and annual re-certifications that ensures high professional standards for technical training, equipment, cleanliness and customer service. Plus, if something does go wrong, AAA steps in to arbitrate any issues on behalf of its members.”

To find a trustworthy auto repair shop, AAA suggests that drivers:

  • Look for a repair shop before issues occur. Ask family and friends for recommendations and visit AAA.com/autorepair to locate an AAA Approved Auto Repair facility near you.
  • Research potential repair shops and find out how long they have been in business. This can be a good indicator of shop quality. Also, look into how they deal with consumer complaints. The Better Business Bureau, State Department of Consumer Affairs or attorney general’s office can provide those complaints.
  • Visit the auto repair shop for a minor job such as an oil change or tire rotation. While waiting, talk with shop employees and inspect the shop’s appearance, amenities, technician credentials, and parts and labor warranty. If you find the service to be good, stick with them. Build a relationship with the technician so they can get to know you and your vehicle.

AAA’s Approved Auto Repair (AAR) program was created more than 35 years ago and includes nearly 7,000 facilities across North America. Once a shop meets AAA’s high standards, including certifications, technical training, cleanliness, insurance requirements, it becomes part of the AAR program where it’s re-inspected annually and monitored for customer satisfaction. AAA members receive several unique benefits by selecting an AAR facility, including priority service, a 24-month/24,000-mile warranty, discounts on repairs, free inspections, AAA assistance with dispute resolutions and more.

For additional information about the survey, including a fact sheet and infographics, visit NewsRoom.AAA.com.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Julie HallFourth of July travel volume will be highest on record with 43 million Americans traveling, five million more than Memorial Day

ORLANDO, Fla. (June 27, 2016) – AAA projects nearly 43 million Americans will travel this Independence Day weekend. This represents the highest fourth of July travel volume on record and five million more travelers compared to Memorial Day weekend. The holiday travel period is defined as Thursday, June 30 to Monday, July 4.

Additional Resources

“Spurred by the lowest gas prices since 2005, more people than ever are planning to travel this Independence Day weekend,” said Marshall Doney, AAA President and CEO. “Whether they’re traveling by car, plane, train, or cruise ship, it will be exciting to see so many Americans celebrating our nation’s freedom with their friends and family over the long holiday weekend.”

U.S. drivers have saved about $20 billion on gasoline so far this year compared to the same period in 2015, which has made travel more affordable than in recent years. A more confident consumer and rising economic activity also are offsetting a cooling labor market to help boost holiday travel.

“We are well on our way for 2016 to be a record-breaking year for summertime travel,” continued Doney. “This trend is welcome news for the travel industry and a sign that Americans are taking to our nation’s highways and skies like never before.”

Low gas prices driving increase in auto travel this Independence Day
Eighty-four percent of holiday travelers – more than 36 million people – will drive to their Independence Day destinations, an increase of 1.2 percent over last year. Air travel is expected to increase 2.2 percent over last year, with 3.3 million Americans taking to the skies this Independence Day.

Travel by other modes of transportation, including cruises, trains and buses, will increase two percent to 3.3 million travelers. Most of those travelers are expected to fill cruise cabins and AAA’s holiday cruise bookings are 35 percent higher than last Independence Day.

Drivers to pay lowest Independence Day gas prices in more than a decade
Low gas prices are motivating millions of Americans to travel this Independence Day. Despite recent seasonal increases, gasoline prices remain well below recent years. The national average price for a gallon of gasoline is $2.31, which is 47 cents less than one year ago. AAA expects most U.S. drivers will pay the lowest Independence Day gas prices since 2005.

Airfares and hotel rates lower than last Independence Day
According to AAA’s Leisure Travel Index, average airfares for the top 40 domestic flight routes will be nine percent less this Independence Day, with an average roundtrip ticket costing $207. Hotel costs have fallen slightly compared to last Independence Day. AAA Three Diamond Rated hotels will average $185, while a AAA Two Diamond Rated hotel will average $144 nightly. Daily car rental rates will average $75, six percent more than last year.

More than 370,000 Independence Day motorists to request roadside assistance
AAA expects to rescue more than 370,000 motorists during the Independence Day holiday travel period, with the primary reasons being dead batteries, lockouts and flat tires. AAA recommends motorists check the condition of their battery and tires before heading out on a road trip. Also, have vehicles inspected by a trusted repair shop, such as one of the nearly 7,000 AAA Approved Auto Repair facilities across North America. Members can download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP to request roadside assistance.

Download the AAA Mobile app before an Independence Day getaway
Before setting out for Independence Day, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find more than 58,000 AAA Approved and Diamond Rated hotels and restaurants via TripTik Travel Planner. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Global Insight 2016 Independence Day holiday travel forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Heather Hunter

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  • AAA surveyed its network of AAA Approved Auto Repair facilities to identify the maintenance items frequently missed by motorists.
  • Eighty-eight percent of repair shops find that drivers miss brake fluid maintenance, but only 35 percent find vehicles are behind on their oil changes.

ORLANDO, Fla., (October 2, 2014) – Changes in maintenance schedules due to advanced vehicle and fluid technology have changed vehicle service needs. Most motorists manage oil-change services appropriately but miss other critical maintenance items, according to a survey of AAA’s nationwide network of Approved Auto Repair shops.

Eighty-eight percent of repair shops find that motorists frequently skip brake fluid service. Other commonly missed items noted by repair providers include proper battery checks (82 percent), transmission fluid maintenance (81 percent), tire maintenance (78 percent) and engine coolant (77 percent).

“The expansion of onboard maintenance reminder systems – which often cover oil-change services – appears to help consumers stay on track with oil maintenance,” John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “Many important services that are not typically detailed by those systems are often missed by consumers.”

In the past, vehicle maintenance needs were relatively simple and consistent across automakers. Today’s engineering advancements require less maintenance at less frequent intervals. Examples include oil-change intervals now recommended at 5,000 to 10,000 or more miles, transmission fluids designed to last 100,000 miles and sealed batteries that never need to have fluid added. Even with these advancements, vehicles still require routine services that are important to maintaining the performance and safety of the vehicle.

“Poor maintenance of brake fluid is a critical safety concern. All brake fluid attracts moisture, which can cause the fluid to perform poorly. Lack of maintenance can lead to contaminated fluid, corroded parts and increased stopping distance,” says Greg Brannon, AAA’s director of Automotive Engineering. “Motorists may not be aware of maintenance requirements for brake fluid, or their vehicle’s manufacturer may not recommend a specific interval for replacing the fluid.”

To ensure your vehicle is properly maintained, AAA recommends that motorists:

  • Read the maintenance requirements set by your car’s manufacturer in the owner’s manual. There is no longer a “standard” maintenance schedule for vehicle services – including brake fluid. Each automaker has different requirements, making your owner’s manual the most accurate resource.
  • Inspect brakes as recommended in your owner’s manual, or sooner if you notice pulsations, pulling, noises while braking or longer stopping distance. Correct minor brake problems promptly. Check your owner’s manual to see if the brake fluid should be changed at a specific interval. If no interval is specified for brake fluid service, AAA suggests flushing the system every two years or anytime the brake system is serviced.
  • Follow the recommendations of in-vehicle maintenance reminders, as they have the best information to determine maintenance needs for your vehicle because they account for how you actually drive. However, many reminder systems do not specifically cover maintenance operations that need to be performed on a time or mileage basis – such as brake fluid and coolant flushes or timing-belt replacement.
  • Enlist the help of a trusted repair provider to keep vehicle maintenance on track. Quality repair shops will help motorists schedule and budget for necessary maintenance services. Find a quality repair provider through AAA’s Approved repair network by visiting AAA.com.

Additional information on AAA’s recommendations for proper vehicle maintenance is available on the AAA Newsroom and AAA’s YouTube channel. AAA’s network of more than 7,000 Approved Auto Repair providers is listed on AAA.com.  AAA members can receive a free maintenance inspection anytime they have work performed at any of these locations.

AAA continually conducts proprietary research to better understand implications of automotive technology, design and functionality for consumers.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Erin SteppFueled by a drop in fourth quarter gas prices and increased fuel economy, average cost for sedans decreases 2.7 percent to 59.2 cents per mile

ORLANDO, Fla. (May 9, 2014) – AAA released the results of its annual ‘Your Driving Costs’ study today, revealing a 2.7 percent decrease in the cost to own and operate a sedan in the U.S. The average cost fell 1.64 cents to 59.2 cents per mile, or $8,876 per year, based upon 15,000 miles of annual driving.

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“Despite increases in maintenance and registration fees, American motorists are experiencing an overall decrease in the cost to own and operate a vehicle,” said John Nielsen, AAA Managing Director of Automotive Engineering and Repair. “A large decrease in fuel costs, and lower tire, insurance and depreciation expenses are saving owners more than one and a half cents on every mile they drive.”

The findings of the 2014 ‘Your Driving Costs’ study include:

Based on Driving 15,000 miles annually

Small

Sedan

Medium Sedan

Large Sedan

Sedan Average

SUV 4WD

Minivan

Cost Per Mile

46.4 cents

58.9 cents

72.2 cents

59.2 cents

73.6 cents

65.0 cents

Cost Per Year

$6,957

$8,839

$10,831

$8,876

$11,039

$9,753

In-depth findings of this year’s study, including a breakdown of specific costs by category of vehicle and various annual mileages, are contained in the ‘Your Driving Costs’ brochure which is available at select local AAA branch offices or may be downloaded at the AAA Newsroom.

Nielsen continued, “The true cost of vehicle ownership involves more than the sticker price and what you pay at the pump. Before you make any vehicle purchase, it is important to determine ownership and operational costs and compare them to your current and future financial situation.” To assist consumers in determining their individual driving costs, the AAA ‘Your Driving Costs’ brochure contains a worksheet that can be filled out and personalized for a specific area, driver and vehicle.

Fuel Costs Down more than 10 Percent

Fuel costs had the single largest percentage decrease from 2013 to 2014, declining 10.04 percent to 13 cents per mile. The average cost of regular grade fuel fell 5.96 percent, from $3.486 to $3.278 per gallon. At the same time, vehicle redesigns and improved power train technologies that take into account higher federal Corporate Average Fuel Economy (CAFE) standards has the effect of improving the average fuel economy of sedans used in the study.  Fuel costs in the 2014 study were calculated using the national average price for regular unleaded gasoline during the fourth quarter of 2013.

Maintenance Costs Up 1.81 Percent

This year maintenance costs increased nearly two percent to 5.06 per mile on average for sedan owners. AAA’s estimates are based upon the cost to maintain a vehicle and perform needed repairs for five years and 75,000 miles, including labor expenses, replacement part prices and the purchase of an extended warranty policy.  For 2014, some vehicles had lower costs due to longer service intervals or reduced labor times, while others experienced an increase in labor times and/or part prices that led to a rise in maintenance costs. AAA experts also identified an increasing number of vehicles requiring low-viscosity semi- or full-synthetic motor oils, which cost more than conventional oils but provide better fuel economy, added engine protection and allow for longer oil change intervals.

Tire Costs Decrease Three Percent
After several years of increases due rising costs for raw materials, energy and transportation, tire prices for 2014 have decreased three percent to 0.97 cents per mile. The decrease can be credited to two main factors; some redesigned sedans now come equipped with less expensive tires and some tire prices have declined.

Insurance Costs Decrease 0.58 Percent

In 2014, average insurance costs remain essentially unchanged at an average annual cost of $1,023, compared to $1,029 last year. Insurance rates vary widely by driver and driving record, issuing company and geographical region. AAA insurance cost estimates are based on a low-risk driver with a clean driving record and for 2014 this group saw a negligible premium decrease. Premium quotes, covering seven states across the country and insurance companies from five AAA clubs, showed minor declines for most small and medium sedans, with large cars having small increases.

Depreciation Costs Fall 1.71 Percent

After a small rise in depreciation last year, the tide has turned and depreciation decreased for 2014 to $3,510 per year from $3,571. While the numbers are improved in all three sedan categories, they are particularly strong in the medium-size area where several very desirable redesigned models have been introduced.

64th Year of ‘Your Driving Costs’ Study

AAA has published ‘Your Driving Costs’ since 1950. That year, driving a car 10,000 miles per year cost 9 cents per mile, and gasoline sold for 27 cents per gallon.

The ‘Your Driving Costs’ study employs a proprietary AAA methodology to analyze the cost to own and operate a vehicle in the United States. Variable operating costs considered in the study include fuel, maintenance and repair, and tires. Fixed ownership costs factored into the results include insurance, license and registration fees, taxes, depreciation and finance charges. Ownership costs are calculated based on the purchase of a new vehicle that is driven over five years and 75,000 miles. Your actual operating costs may vary. See AAA’s 2013 ‘Your Driving Costs’ brochure for a list of vehicles and additional information on the underlying criteria used in the study.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

AAA, the nation’s largest motor club, shares useful tips for drivers during Car Care Month

ORLANDO, Fla., (October 1, 2013) – October is Car Care Month and AAA is reminding drivers about the importance of properly maintaining their vehicles. There are a few simple things every driver can do to make sure their car is ready for the road.

“Learning how to handle common maintenance issues is beneficial to anyone who gets behind the wheel,” said John Nielsen, managing director of AAA Automotive Engineering and Repair. “Proper maintenance can extend the life of your vehicle and help prevent costly repairs.”

Below are four simple car care practices AAA recommends every motorist perform on a regular basis:

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Check the Air and Wear of Your Tires

83% of American do not know how to properly inflate their tires, according to the Rubber Manufacturers Association. The pressure on all tires—including the spare— should be checked monthly, with a quality gauge when the tires are cold. Proper pressure levels can be found in the owner’s manual or on a sticker most often located on the driver-side door jamb. Do not use the pressure stamped on the sidewall of the tire. Note that the pressure levels on some cars are different for the front and rear tires.

Check the tread depth on each tire by placing a quarter upside down in the tread grooves. If the top of Washington’s head is exposed at any point, it’s time to start shopping for new tires. Also, look for uneven tire wear when checking the tread. This can be an indication of suspension, wheel balance or alignment problems that need to be addressed.

Every driver at some point deals with a flat tire. Click here for a step-by-step video that shows how to prepare for and repair or replace a flat tire.

Ensure Your Car Battery is Properly Charged

Extreme temperatures break down car batteries internally and can accelerate the rate of corrosion on battery terminals, leading to insufficient electrical power and the risk of being stranded without warning.

At every oil change, check the battery cables and ensure they are securely attached to the terminals. Clean the terminals if there are signs of corrosion. Disconnecting the cables to clean the hidden areas where they contact the battery terminals is the best way to remove external corrosion.  Most car batteries have a three to five year service life, depending on local climate and vehicle usage patterns. If your battery is getting old, have it tested at a AAA Approved Auto Repair shop or by using AAA Mobile Battery Service to determine if it needs to be replaced.

Keep Those Wipers Working

Inspect the wiper blades monthly. Check to see if they are worn, cracked or rigid with age.  Damaged wiper blades won’t adequately remove debris, compromising the driver’s vision and safety. The life of a rubber insert is typically six to 12 months depending on its exposure to heat, dirt, sunlight, acid rain, and ozone.  Streaking and chattering are common clues that the rubber is breaking down and a replacement is needed.  Click here to learn more.

The windshield washer fluid reservoir should be checked monthly. Top it off with a solution formulated to aid in the removal of insects or other debris. In winter, use a solution that will not freeze at low temperatures. Also, test the washer spray nozzles for proper operation and aim before leaving on a trip.

Work with a Local Repair Shop You Trust

Every car requires routine maintenance and repair. The best time to find a mechanic or auto repair shop is before you need one. Start by asking friends and family for recommendations of repair shops and mechanics. Visit www.aaa.com/repair to find nearby AAA Approved Auto Repair facilities. Once you’ve narrowed down your choices, take your vehicle to your top candidate shop for routine maintenance. While there, talk with the employees and take a look at the facility and consider the following questions:

  • Does the facility have up to date equipment?
  • Were you offered a written estimate?
  • Does the shop offer a nationwide warranty on parts and labor?
  • Are customer areas clean, comfortable and well organized?

Click here for more on finding the right automotive repair shop for you.

When having your car serviced, follow the factory recommended maintenance schedule to avoid under- or over-maintaining your vehicle.  Oil changes, tire rotations, changing transmission fluid, and replacing an air filter are the types of routine maintenance recommended by your vehicle’s manufacturer. The maintenance schedule for these services and more can be found in the vehicle owner’s manual.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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