Posts Tagged ‘NewsRoom.AAA.com’

AAA Hotel Inspectors Looking for Well Connected Properties

April 9th, 2018 by AAA Public Affairs

Julie HallORLANDO, Fla. (April 9, 2018) – AAA recently updated its hotel Approval Requirements & Diamond Rating Guidelines, the criteria inspectors use to evaluate more than 27,000 AAA Inspected & Approved hotels throughout the United States, Canada, Mexico and the Caribbean. The new guidelines, developed with input from AAA inspectors, members and industry professionals, reflect the importance of connective technologies that allow guests and lodging operators to interact on an increasingly personalized basis.

Ratings previously given for the traditional business center have been replaced by a score for connective technology, which reflects the hotel’s overall capability to connect with its guests. This includes not only the availability of free Wi-Fi and USB ports, but also robust mobile apps, interactive kiosks, mobile key technology, and the availability of digital messaging services at high-end properties.

Additional Resources

“AAA members put a high value on the availability and use of convenient, leading-edge technology at hotels. They expect properties to have up-to-date devices and free internet access, but also for the hotel to connect with them via technology,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “Thanks to the proliferation and rapidly increasing sophistication of hotel mobile apps, guests today can do a lot right from their smartphones and tablets.”

This translates to guests being able to book, check in and choose a room from a hotel’s app at a time and place that is convenient for them. While on-site, hotel guests can use these technologies to request more pillows and order breakfast, and increasingly, use their phone as a room key to bypass hotel staff upon check-in if they choose. Some properties are beginning to incorporate robotic bell staff and voice-controlled guest rooms, a peek at the technological possibilities of the near future.

AAA’s inspectors now also review a hotel’s technological capabilities, particularly guest request systems, as part of the anonymous overnight service evaluation conducted at Five Diamond properties. Inspectors use the hotel’s digital systems during their stay, and evaluate responsiveness, communication, presentation and follow-up.

Additional changes to the Diamond Rating guidelines reflect the proliferation of open-concept lobby designs with increased focus on gathering spaces and social seating arrangements; the popularity of shower-only bathrooms; the use of modern materials, especially for flooring; and the trickling down of high-end details—such as plush bedding, large, flat-screen televisions and sleek bathroom lighting—from upscale properties to the midscale and budget categories.

“The updated guidelines reinforce AAA’s longstanding pledge to provide our members with reliable travel information through on-site inspections and accurate ratings for all AAA Inspected & Approved hotels,” continued Petrone. “We include members in the review process to ensure the requirements reflect their expectations and the ratings emphasize their priorities.”

The new guidelines are currently in use by AAA’s professional inspectors and are available to hotels on AAA.biz/Approved.

AAA began field inspections of lodgings and restaurants in 1937, which evolved into the Diamond Ratings for hotels in 1976. The assignment of a rating of One to Five Diamonds marks the completion of a successful on-site evaluation by a professional AAA inspector. To learn more about AAA Diamond Ratings, visit AAA.com/Diamonds.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

Julie HallORLANDO, Fla. (March 26, 2018) – Consumers can now look beyond their fingertips to find a AAA Diamond Rated restaurant. AAA has made it as simple as asking Amazon Alexa or Google Home for suggestions. With access to 31,000 AAA Inspected & Approved restaurants, the voice-based technologies can help consumers pinpoint a restaurant locally or find the perfect place to dine while traveling on a vacation.

Additional Resources

  • Amazon Alexa: 1 | 2
  • Google Home: 1 | 2

“Consumers want information instantly and easily. Voice-based technologies, like Alexa and Google Home, are driving this trend,” said Ramon Millan, vice president, chief technology and digital officer at AAA’s national office. “AAA continues to innovate and promote these exciting new approaches and, in so doing, is meeting and exceeding the needs of AAA members and other consumers alike while providing the most convenient access to Diamond Rated restaurants.”

Using the technology, consumers can interact in an instant with the trusted information from AAA’s TourBook guides to find local restaurants and even get an explanation on the AAA Diamond Rating system. To find a AAA Diamond Rated restaurant, use these commands and tips:

  • “Alexa, tell AAA to find me a restaurant.”
  • “Okay Google, tell AAA Restaurants to find me a restaurant.”
  • Be sure to pronounce AAA as “Triple A.”
  • Alexa users must enable the skill before they can access Diamond Rated restaurants.

AAA is working to apply the technology to be compatible with other voice-based devices and expand the capabilities. To learn more about AAA’s Diamond Ratings, visit AAA.com/Diamonds.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Move Over Baby Boomers, Millennials Embrace Family Travel

March 15th, 2018 by AAA Public Affairs

Julie HallAAA survey reveals an estimated 88 million Americans will take family trips this year.

ORLANDO, Fla. (March 15, 2018) – Led by millennials, some 88 million Americans plan to take family vacations this year. According to the latest research from AAA Travel, 44 percent of millennials are planning a family getaway, more than members of Generation X (39 percent) or baby boomers (32 percent).

“Just like generations before them, millennials see a family vacation as one of the best ways to create memories and reconnect with loved ones,” said Bill Sutherland, AAA senior vice president of Travel and Publishing. “No matter their age, families are going on not just one, but multiple vacations throughout the year to revisit favorite destinations and experience new places.”

Additional Resources

  • Infographics: 1 | 2 | 3 | 4

As travelers seek new sights, AAA expects family trips abroad to be a hot trend in 2018. Of families who will take a trip this year, 35 percent plan to visit an international destination – a nine percentage point increase from just two years ago. Based on advance travel bookings, AAA predicts the top five most likely international destinations for families will be:

  1. Cancun, Mexico
  2. Punta Cana, Dominican Republic
  3. Montego Bay, Jamaica
  4. Rome, Italy
  5. Dublin, Ireland

“We’ve seen increased demand for international travel overall, and that trend is now starting to appeal to families,” continued Sutherland.

For families staying stateside, expensive gas prices – the highest prices seen since 2014 – are not stopping vacation planners from packing up their cars for a road trip. They remain the most popular option for family vacations, with nearly two-thirds (64 percent) of those planning a trip expected to hit the roads.

Additional AAA family travel highlights for 2018:

  • Families are taking more trips per year. One in four (27 percent) traveling families is planning to take three or more family vacations in the next 12 months, 12 percentage points more than in 2016.
  • Family travelers are looking for new experiences. Three-quarters (73 percent) of families that are planning a vacation this year are seeking a destination they have not previously visited.
  • Families are seeking R&R. When looking for these new experiences, families are choosing destinations with attractions such as beaches and mountains (61 percent), opportunities for sightseeing (59 percent) and relaxation (56 percent).

AAA’s travel experts recommend that families plan their trips with AAA’s Diamonds in mind. AAA’s professional inspectors assess nearly 59,000 hotels and restaurants across the United States, Canada, Mexico and the Caribbean to assign AAA Diamond Ratings. Every AAA Inspected & Approved hotel and restaurant is acceptable for the type of experience it provides. Ratings, from One to Five Diamonds, help travelers find the level of services, facilities and amenities they’re looking for on their vacation. Travelers can find Diamond Rated establishments in the AAA Mobile app, AAA Travel Guides and TripTik Travel Planner.

To help families even further, AAA’s inspectors have identified some of their favorite family-friendly hotels for 2018. To learn more and begin planning a trip, visit AAA.com/TravelTips.

AAA’s family travel research is the result of a telephone survey (landline and cell phone) consisting of 1,005 adults living in the continental United States. Interviewing for this survey was conducted January 26-28, 2018. This study has an average statistical error of ±7 percent at the 95 percent confidence level for all U.S. adults.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Five Diamond dining establishments are noted for specialty ingredients, advanced culinary techniques

ORLANDO, Fla. (February 21, 2018) – AAA has unveiled 68 restaurants that earned the AAA Five Diamond Rating in the past 12 months, qualifying them for this year’s Five Diamond Restaurants list. The eight new honorees feature a range of culinary trends from frequently changing tasting menus to open kitchens with counter seating.

Just 0.2 percent of the more than 31,000 AAA Inspected & Approved restaurants are Five Diamond Rated. To qualify for the rating, a restaurant will consistently provide leading-edge cuisine of the finest ingredients, uniquely prepared by an acclaimed chef and served by expert service staff in extraordinary surroundings.

Additional Resources

“Attaining a Five Diamond Rating is an exceptional accomplishment that signifies meticulous attention to detail, creativity in enhancing comfort, outstanding service and memorable guest experiences,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “And as more mid-scale and even budget properties are adding amenities for comfort and convenience, hotels that aim for a Five Diamond Rating must stay far ahead of the curve to differentiate themselves through advanced design concepts, highest quality furnishings and scrupulous attention to guests’ expectations.”

“Five Diamond restaurants have evolved over the years to meet the changing expectations of restaurant enthusiasts who are increasingly sophisticated about cuisine,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “Guests want to learn about cooking techniques, ingredient sourcing and the latest trends. They are looking for a wide-ranging dining experience that includes being educated and entertained. No longer does world-class necessarily mean formal attire and opulent surroundings. And that’s where AAA’s Diamond Ratings can help guide the discerning diner.”

While some Five Diamond restaurants still have lavish surroundings, others feature counter seating or chef’s tables overlooking or surrounding the cooking area. And many Five Diamond restaurants, including most of those new to the list this year, have tasting menus offering a frequently changing array of intricate small dishes prepared from the finest ingredients and presented in an interactive environment.

Of note about the eight honorees added to the Five Diamond list this year:

  • Chef’s Table at Brooklyn Fare – New York City. Prepaid guests enter this “hidden restaurant” in Hell’s Kitchen through an unmarked passageway in the back of a grocery store. From the 18-seat chef’s table or one of a few side tables, patrons watch as an extravagant tasting menu is artistically prepared before their eyes, offering nearly three hours of culinary bliss.
  • Manresa – Los Gatos, California. This elegant restaurant offers a creative, artistic menu filled with local and global influences. Fresh dishes from a menu likely to change daily may include rack of veal, spring lamb or abalone. The wine pairing is highly recommended.
  • McCrady’s – Charleston, South Carolina. This is half of a dual-concept eatery, shared with a tavern that has a more casual menu and is a good spot for a pre-dinner cocktail. McCrady’s offers a 10- to 12-course menu of small dishes in a relaxed atmosphere. Diners sit at a black walnut counter in front of a gleaming open kitchen. The set menu may include sea urchin, local clams, Magwood shrimp, fresh cobia, aged beef, Ossabaw Island pork or foie gras.
  • Pineapple and Pearls – Washington, D.C. At this unassuming storefront restaurant, guests are greeted with a glass of champagne. The welcoming, expert staff guides patrons through a set tasting menu of courses. The all-inclusive experience is prepaid, including wine pairings or mock cocktails, so don’t expect a bill after the meal.
  • TEMPO Contemporary Cuisine by Martin Berasategui – Cancun, Mexico. Dishes may include red tuna tartar, roasted butterfish, lobster, Kobe beef and rabbit. Options include an eight-course tasting menu that changes regularly. Guests enjoy professional, attentive service and excellent wine selection assistance. Business-casual attire and closed-toe shoes are required.
  • The Catbird Seat – Nashville, Tennessee. This intimate, sleekly designed restaurant features super-local ingredients including produce grown seasonally in the restaurant’s patio garden. Counter seating surrounds the open kitchen. The multi-course tasting menu changes often but is always a highly interactive and adventurous experience, with chefs describing every course.
  • Topper’s Nantucket, Massachusetts. This charming waterfront restaurant, inside an elegant beach inn, can be reached by complimentary water taxi service, a scenic one-hour cruise along the bay with pre-dinner cocktail service. The changing prix-fixe menu may include fine caviar, black truffles, lobster, rack of lamb, tender sirloin or oysters farmed right off the docks. Beautiful sculptures separate linen-covered tables, and the wine list includes 1,500 different labels and 25,000 bottles.
  • VetriPhiladelphia, Pennsylvania. This namesake restaurant of Chef Marc Vetri offers a multi-course culinary symphony led by knowledgeable servers. The menu varies to include fresh seasonal ingredients, but the Swiss chard gnocchi is a staple that melts in the mouth. Fresh breads, pasta and pastries are made from sustainable, house-milled grains. Vegetarians and guests with dietary restrictions are easily accommodated. Cooking classes are offered, ranging from bread and pastry baking to wine courses.

“It is no small feat to be named a AAA Five Diamond restaurant. Receiving this rating is a rare honor that signifies the highest-quality flavors and innovative presentations, with personalized service in memorable surroundings,” added Petrone. Restaurants receiving a Five Diamond Rating undergo a number of checks and balances including multiple unannounced evaluations and a final decision by a panel of experts to ensure credibility.

AAA Four Diamond restaurants are also an exclusive group, offering distinctive, creatively prepared cuisine, skillfully served in a notable environment. Only 2.1 percent of AAA Inspected & Approved restaurants – 665 – made the Four Diamond list for 2018, including 52 added this year.

AAA began field inspections of lodgings and restaurants in 1937, then went to a formal rating system in 1963 that in 1976 evolved into the Diamond Rating system for lodgings. (The Diamond Ratings for restaurants started in 1985.) The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends. To see the complete lists of 2018 AAA Four and Five Diamond restaurants, visit AAA.com/DiamondAwards. To see which cities and states have the most award winners, see AAA Four and Five Diamond Restaurant Facts.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean. Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

 

Restaurant Images

Chef’s Table at Brooklyn Fare, New York City

(Photo Credit: AAA, Adriana Rodriguez)

Manresa, Los Gatos, California

(Photo Credit: Eric Wolfinger)

McCrady’s, Charleston, South Carolina

(Photo Credit: Andrew Cebulka)

Pineapple and Pearls, Washington, D.C.

(Photo Credit: AAA)

TEMPO Contemporary Cuisine by Martin Berasategui, Cancun, Mexico

(Photo Credit: AAA)

The Catbird Seat, Nashville, Tennessee

(Photo Credit: Anthony Tahlier)

Topper’s, Nantucket, Massachusetts

(Photo Credit: Topper’s)

 

Vetri, Philadelphia, Pennsylvania

(Photo Credit: AAA)

ORLANDO, Fla. (December 14, 2017) – ‘Tis the season to traditionally spend with family and friends and this year Americans are traveling in record numbers. AAA forecasts 107.3 million Americans will take to planes, trains, automobiles and other modes of transportation during the year-end holiday period from Saturday, Dec. 23 through Monday, Jan. 1. This will be the highest year-end travel volume on record and a 3.1 percent increase in travel volume compared with last year. 2017 marks the ninth consecutive year of rising year-end holiday travel. Since 2005, total year-end holiday travel volume has grown by 21.6 million, an increase of more than 25 percent.

Additional Resources

“More expensive gas prices are not swaying holiday revelers to stay home,” said Bill Sutherland, AAA senior vice president, Travel and Publishing. “In fact, across the board this year, travel has increased year-over-year for every major holiday weekend – Memorial Day, Independence Day, Thanksgiving – and we project the same for the year-end holiday period. We’ve seen the strong economy and growing consumer confidence fuel holiday travel all year long.”

For the 97.4 million Americans traveling by automobile, INRIX, a global transportation analytics company, in collaboration with AAA, predicts travel times during the holiday week could be as much as three times longer than the normal trip.

By the Numbers: 2017 Year-End Holiday Travel Forecast

  • Automobiles: The majority of travelers – 97.4 million – will hit the road (a 3 percent year-over-year increase).
  • Planes: 6.4 million people will travel by air, a 4.1 percent increase and the fourth year of consecutive air travel volume increases.
  • Trains, Buses, Rails and Cruise Ships: Travel across these sectors will increase by 2.2 percent to 3.6 million.

Holiday Headache Hotspots
Based on historical and recent travel trends, INRIX expects drivers will experience the greatest amount of congestion before the holiday week – on Wednesday, Dec. 20 and Thursday, Dec. 21 – in the late afternoon as commuters leave work early and mix with holiday travelers. For example, drivers in New York City could see travel times peak at three times a normal trip between 3:30 and 5:30pm.

“With record-level travelers hitting the road this holiday, drivers must be prepared for delays in major metros,” says Dr. Graham Cookson, chief economist & head of research at INRIX. “Our advice to drivers is to avoid peak times altogether or consider alternative routes.”

Worst Days/Times to Travel

Metro Area Worst Day for Travel Worst Time for Travel Delay Multiplier
New York, NY Wednesday, Dec. 20 3:30 – 5:30 PM 3x
Los Angeles, CA Wednesday, Dec. 20 3:30 – 6:00 PM 2.5x
Washington, DC Thursday, Dec. 21 3:00 – 6:00 PM 2.5x
San Francisco, CA Wednesday, Dec. 20 3:00 – 5:30 PM 2x
Chicago, IL Thursday, Dec. 21 4:00 – 6:00 PM 2x
Boston, MA Thursday, Dec. 21 2:30 – 4:30 PM 2x
Seattle, WA Wednesday, Dec. 20 4:00 – 6:00 PM 2x
Atlanta, GA Thursday, Dec. 21 4:30 – 6:30 PM 1.5x
Houston, TX Wednesday, Dec. 20 5:30 – 7:30 PM 1.5x
Detroit, MI Thursday, Dec. 21 3:00 – 5:30 PM 1.5x

Source: INRIX

Travel Tip: Try to avoid traveling through major cities during peak travel times. The best times to leave are typically early morning or after the morning commute because the roads should be less crowded and you will have more time to get to your destination safely. If your schedule permits, traveling on the holiday itself often results in fewer cars on the road.

Pricey pump prices to decrease
The 90 percent of holiday travelers choosing to drive will find the most expensive year-end gas prices since 2014. This December’s national average price is $2.47 (Dec. 1-13), which is 28 cents more than last December. The good news is that AAA does expect the average to drop at least another five cents by year-end, saving motorists a few pennies at the pump.

Airfare and hotel rates trend cheaper, car rentals increase year-over-year
Holiday airfares are nearly 20 percent cheaper than last year. At $165, the average end of year holiday airfare for a round-trip flight for the top 40 domestic routes is at a five-year low, according to AAA’s Leisure Travel Index. On average, 2017 airfares are 5 percent less expensive compared to 2016. Overall, competition, capacity over-expansion and lower oil prices are contributing to the decline. Travelers can also find savings at AAA Two and Three Diamond Rated hotels. On average, a Three Diamond hotel nightly rate is $156, a two percent year-over-year decrease. The Two Diamond nightly average rate is $121, a five percent decrease from last year.

Similar to Thanksgiving, car rental rates are more expensive on the year. At $74, the daily car rental rate increased 11 percent. This sets a new five-year record high rate for year-end holiday travel. The increase is on par with the rate increases seen at Thanksgiving.

Top 10 Year-End Holiday Travel Destinations
For a second year, Orlando, Florida, and Anaheim, California, top this year’s top 10 holiday destinations based on AAA.com bookings. Warmer weather destinations reign supreme in winter months with Cancun, Kahului (Maui) and Montego Bay gaining in popularity as holiday spots compared with last year.

  1. Orlando, Fla.
  2. Anaheim, Calif.
  3. Cancun, Mexico
  4. Honolulu, Hawaii
  5. Kahului (Maui), Hawaii
  6. Montego Bay, Jamaica
  7. Punta Cana, Dominican Republic
  8. Miami, Fla.
  9. Fort Lauderdale, Fla.
  10. New York, N.Y.

Travel Tip: Airports will be busy and security lines may be longer than usual around the holidays. Travelers should plan to arrive at the airport at least two hours prior to the scheduled departure of their flight. During peak travel times, contact your airline for guidance, as it may be necessary to arrive even earlier. This time of year travelers need to also be aware of potential weather delays. Make sure to check flight status regularly before traveling to the airport. To expedite travel, AAA recommends enrolling in programs such as TSA PreCheck and Global Entry.

Lockouts, flat tires to strand nearly one million motorists
The vast majority of holiday travelers will drive to their destinations, and AAA expects to rescue nearly one million (901,600) motorists. Car battery-related issues, lockouts and flat tires will be the leading reasons AAA is called for roadside assistance over the holidays. For members in need of roadside assistance, download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP. For added convenience, Wazers can now request AAA roadside assistance directly from the Waze app by tapping the Report menu.

Before hitting the road, make sure your vehicle is road-trip ready. Stop by a trusted repair shop, such as one of the more than 7,000 AAA Approved Auto Repair facilities across North America, for an inspection. In case of an emergency, be prepared by keeping a cell phone and charger with you at all times. Carry an emergency kit with a flashlight, extra batteries, warning devices such as flares or reflective triangles, jumper cables, a first-aid kit and extra water.

Travel Tip: Get plenty of rest before setting out on a holiday road trip and schedule breaks every two hours or 100 miles to remain alert and avoid driving drowsy. Also, be aware of the dangers of driving distracted. Drivers should designate a passenger to serve as their official text messenger and navigator.

Download the AAA Mobile app before your holiday getaway
Before heading out on your year-end holiday road trip, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find the lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find nearly 59,000 AAA Diamond Rated hotels and restaurants. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Inspected & Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

About the AAA travel forecast:
AAA’s projections are based on economic forecasting and research by IHS Markit. The London-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Markit 2017 year-end holiday travel forecast is available here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

About INRIX:
INRIX is the global leader in connected car services and transportation analytics. Leveraging big data and the cloud, INRIX delivers comprehensive services and solutions to help move people, cities and businesses forward. Our partners are automakers, governments, mobile operators, developers, advertisers, as well as enterprises large and small.

Travel times could be more than three times longer over the holiday week

ORLANDO, Fla. (November 16, 2017) – AAA projects 50.9 million Americans will journey 50 miles or more away from home this Thanksgiving, a 3.3 percent increase over last year. The 2017 holiday weekend will see the highest Thanksgiving travel volume since 2005 with 1.6 million more people taking to the nation’s roads, skies, rails and waterways compared with last year. AAA and INRIX, a global transportation analytics company, predict travel times in the most congested cities in the U.S. during the holiday week could be as much as three times longer than the optimal trip.

Additional Resources

“Thanksgiving kicks off the start of a busy holiday season, and more thankful Americans will travel to spend time with friends and family this year,” said Bill Sutherland, AAA senior vice president, Travel and Publishing. “A strong economy and labor market are generating rising incomes and higher consumer confidence, fueling a strong year for the travel industry, which will continue into the holiday season.”

The Thanksgiving holiday travel period is defined as Wednesday, Nov. 22 to Sunday, Nov. 26.

By the Numbers: 2017 Thanksgiving Travel Forecast

  • Road trip ready: 89 percent of all travelers – 45.5 million – are planning a Thanksgiving road trip, an increase of 3.2 percent over last year.
  • Cheaper airfare: Consumers will pay the cheapest average airfare since 2013.
  • Fuller skies: The largest growth in holiday travel is by air travel, at five percent, with 3.95 million travelers.
  • Alternate travel: Travel by trains and other modes (including buses and cruises) is expected to increase 1.1 percent to 1.48 million travelers.
  • Fueling up: Drivers will pay the highest Thanksgiving gas prices since 2014.
  • Holiday high: Car rental daily rates will hit a five-year holiday high at $70/day, which may be due to an increase in domestic demand and cost of newer vehicles.

Travelers still hitting the road despite higher gas prices
While AAA expects most U.S. drivers will pay the highest Thanksgiving gas prices since 2014, the vast majority of holiday travelers (89.3 percent) are still planning to hit the road. Automobile travel will grow by 3.2 percent this Thanksgiving, with 45.5 million Americans planning a holiday road trip. This November’s national average price is $2.54, which is 37 cents more than last November (1st-14th).

Highs and Lows: Car rentals, airfare and hotel rates

According to AAA’s Leisure Travel Index, travelers taking to the skies will pay the lowest average in five years for a round-trip flight for the top 40 domestic routes. At $157, on average, that is a 23 percent fare drop year-over-year.

Travelers can expect to spend any ‘flight savings’ on car rentals. At $70/day, the daily car rental average is 34 percent more than last year and the highest rate for Thanksgiving weekend since 2013. The increase in rates may be attributed to an increase in domestic demand and cost of newer vehicles in the fleets with added features and benefits.

Travelers will pay more for AAA Three Diamond Rated hotels this holiday weekend. The average price increased by 14 percent to $176/night. Conversely, the average rate for AAA Two Diamond Rated hotels has decreased five percent with an average nightly cost of $117.

Travelers Beware and Advised: Traffic Hotspots and Best and Worst Times to Hit the Road

Based on historical and recent travel trends for the holiday week, INRIX, in collaboration with AAA, predicts drivers will experience the greatest amount of congestion during the early evening – as early as Tuesday of Thanksgiving week – as commuters mix with holiday travelers. At its peak, drivers on Chicago’s interstates, for example, could see a delay of nearly 300 percent over the optimal trip.

“Thanksgiving has historically been one of the busiest holidays for road trips, and this year we could see record-level travel delays,” says Bob Pishue, transportation analyst at INRIX. “Knowing when and where congestion will build can help drivers avoid the stress of sitting in traffic.”

Worst Time to Travel
Metro Area Worst Day

 for Travel

Worst Time

for Travel

Delay Multiplier
Chicago, IL Tuesday 5:00 – 6:00 PM 3x
San Francisco, CA Tuesday 4:00 – 5:45 PM 2.5X
Los Angeles, CA Tuesday 3:15 – 6:00 PM 2.5x
Boston, MA Tuesday 5:15 – 7:15 PM 2.5x
New York, NY Tuesday 5:30 – 6:30 PM 2x
Washington, DC Tuesday 4:45 – 6:00 PM 2x
Seattle, WA Tuesday 3:45 – 5:30 PM 2x
Atlanta, GA Wednesday 3:00 – 5:15 PM 2x
Houston, TX Wednesday 5:45 – 7:00 PM 1x
Detroit, MI Tuesday 3:00 – 5:30 PM 1x

The worst traffic hotspot during Thanksgiving week in each of the 10 most congested cities in the U.S. are:

Top Traffic Hotspot in America’s Most Congested Cities
Rank City Location
1 Los Angeles, CA I-5 S at Valley View Ave
2 New York, NY I-495 E at NY-106/NY-107
3 San Francisco, CA I-80 E at Pinole Valley Rd
4 Atlanta, GA I-75 N at Chastain Rd
5 Miami, FL I-95 N at Congress Ave
6 Washington, DC I-95 S at US-17/US-1
7 Dallas, TX US-75 S at I-45/I-3
8 Boston, MA I-90 W at I-84/US-20
9 Chicago, IL I-90 W at I-190
10 Seattle, WA I-405 S at WA-167

Across the country, travelers that take to the sky must account for long security lines, but also increased drive times to the airport. AAA and INRIX expect delays getting to the nation’s busiest airports could be as long as an hour.

Worst Travel Times to America’s Busiest Airports
Metro Area Airport Route Worst Time

for Travel

Travel Time

at Peak

New York, NY Downtown to JFK via Long Island Expressway East Tuesday,
5:30 – 7:30 PM
1 hr 54 min
Chicago, IL Downtown to ORD via Kennedy Expressway West Tuesday,
4:30 – 5:30 PM
1 hr 14 min
Denver, CO Downtown to DIA via I-70 E and Pena Blvd Wednesday,
4:30 – 6:30 PM
52 min
Los Angeles, CA Downtown to LAX via I-110 S Tuesday,
4:30 – 6:30 PM
46 min
Dallas, TX Downtown to DFW via TX-183 W Wednesday,
8:00 – 9:00 AM
46 min
Las Vegas, NV Downtown to LAS via I-15 S Wednesday,
8:00 – 9:00 AM
45 min
San Francisco, CA Downtown to SFO via US-101 S Tuesday,
5:00 – 7:00 PM
29 min
Seattle, WA Downtown to SEA via I-5 S Tuesday,
3:00 – 5:00 PM
29 min
Charlotte, NC Downtown to CLT via US-74 W Wednesday,
1:00 – 3:00 PM
19 min
Atlanta, GA Downtown to ALT via I-75 S Wednesday,
5:00 – 7:00 PM
12 min

Top 10 Thanksgiving Destinations
Many travelers will seek theme-park and warm-weather destinations this Thanksgiving. Both Orlando, Florida, and Anaheim, California, top this year’s top 10 holiday destinations based on AAA.com bookings. Compared to previous years, New York City, Las Vegas and San Francisco are gaining popularity as holiday spots.  

  1. Orlando, Florida
  2. Anaheim, California
  3. New York City, New York
  4. Honolulu, Hawaii
  5. Las Vegas, Nevada
  6. Punta Cana, Dominican Republic
  7. Cancun, Mexico
  8. San Francisco, California
  9. Kahului, Maui, Hawaii
  10. Fort Lauderdale, Florida

According to Hertz, the busiest airport pick-up locations for travelers planning to rent a car this Thanksgiving are expected to be Orlando (MCO), Los Angeles (LAX), Miami (MIA), Las Vegas (LAS) and Fort Lauderdale (FLL). The busiest day for rental pick-ups is expected to be Wednesday, Nov. 22, with an average rental length of nearly five full days, as travelers look to take advantage of the long holiday weekend.

Lockouts, flat tires to strand 330,000 motorists this Thanksgiving
AAA expects to rescue more than 330,000 motorists this Thanksgiving weekend, with the primary reasons being lockouts, flat tires and battery-related issues. AAA recommends motorists have their vehicles inspected by a trusted repair shop, such as one of the more than 7,000 AAA Approved Auto Repair facilities across North America. Members can download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP to request roadside assistance.

Download the AAA Mobile app before a Thanksgiving getaway
Before setting out for the long Thanksgiving weekend, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find the lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find nearly 59,000 AAA Diamond Rated hotels and restaurants. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Inspected & Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

About the AAA travel forecast:
AAA’s projections are based on economic forecasting and research by IHS Markit. The London-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Markit 2017 Thanksgiving holiday travel forecast is available here.

As North America’s largest motoring and leisure travel organization, AAA provides nearly 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

About INRIX:
INRIX is the global leader in connected car services and transportation analytics. Leveraging big data and the cloud, INRIX delivers comprehensive services and solutions to help move people, cities and businesses forward. Our partners are automakers, governments, mobile operators, developers, advertisers, as well as enterprises large and small.

On-Site Inspections Reveal the Best Of One, Two and Three Diamonds

ORLANDO, Fla. (August 15, 2017) – With 59,000 Diamond Rated establishments from which to choose, AAA has unveiled a new Best Of designation to give travelers another way to find great options for any trip or budget. Currently just seven percent of AAA Diamond Rated hotels and restaurants have earned the “Best Of” distinction. These establishments have overall ratings in the top 20 percent for their Diamond Rating level, no member complaints in the past 12 months and, for hotels only, A Rated cleanliness and condition.

Additional Resources

“When travelers are choosing a Diamond Rated hotel or restaurant, they should think of each additional Diamond as an indicator of more extensive services offered. AAA doesn’t approve substandard properties, which separates our ratings from the rest,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Whether an establishment offers a simple environment or extensive luxury, it provides members with a good choice for the type of experience provided.”

The vast majority of AAA’s Diamond Rated establishments ‒ 90 percent of hotels and 97 percent of restaurants ‒ earn a rating of One, Two or Three Diamonds. Undergoing evaluation from one of AAA’s professional inspectors, these hotels and restaurants meet AAA’s rigorous standards for cleanliness, comfort and hospitality, and they offer travelers more casual and affordable options that are often just as charming and memorable as their higher rated counterparts.

“Every AAA Diamond Rated establishment must consistently meet and exceed the expectations of the most discriminating traveler — the AAA inspector,” continued Petrone. “It’s a great accomplishment for any property to be listed as AAA Inspected & Approved. Those at the One, Two and Three Diamond levels are the most common and frequently visited by AAA members. This new Best Of designation highlights those at the top of their rating level.”

Here is a sampling of the diverse One, Two and Three Diamond Rated hotels and restaurants across North America that have earned a Best Of designation. Travelers can find more selections at AAA.com/123Diamonds.

Best Of One, Two and Three Diamond Hotels

Mountain Waters Resort – Portland Creek, Newfoundland and Labrador, Canada (AAA One Diamond)
AAA Inspector Notes:
These cozy, well-kept cabins with decks are located in a quiet and picturesque wooded setting. Fishing is popular here as the renowned Salmon River and Portland Creek Pond border the property. Guests can immerse themselves in the outstanding natural surroundings thanks to the lack of internet and cell phone reception.

Cowboy Village Resort – Jackson, Wyoming (AAA Two Diamond)
AAA Inspector Notes:
Located near dining and specialty retailers, the village offers a wonderful selection of studio and one-bedroom log cabins. All cabins have a picnic table, seating on a covered porch and a sofa bed as an added bonus. In the main building, the upscale lobby features an impressive floor-to-ceiling fireplace, the perfect spot to sit and relax.

Disney’s All-Star Sports Resort – Lake Buena Vista, Florida (AAA Two Diamond)

AAA Inspector Notes: Giant football helmets, hockey sticks and baseball bats decorate this sports-themed property. Abundant recreational amenities include dive-in movies and play areas with ping-pong, corn hole and foosball games. Guests can easily quell their hunger pangs at the food court and purchase souvenirs at the convenient on-site Disney store.

Inn at Cape Cod – Yarmouth Port, Massachusetts (AAA Three Diamond)
AAA Inspector Notes:
Massive, iconic columns define the front porch of this Colonial-style mansion with grounds shaded by stately trees leading to a 100-acre nature reserve. Rooms are outfitted with rich furnishings, pillow top mattresses, soft triple sheeting and high-end bath amenities. A 24-hour coffee and tea station is available on each floor and complimentary homemade cookies are offered every afternoon.

Ocean Place Resort & Spa – Long Branch, New Jersey (AAA Three Diamond)
AAA Inspector Notes:
A great option for a sunny escape, this hotel features sleek, modern rooms (some with ocean views); a luxury spa; beach club access; and a laid-back tiki bar. The hotel features dozens of mature palm trees brought in from the Gulf Coast to give the resort a distinctly Floridian feel.

Best Of One, Two and Three Diamond Restaurants

Rodeo Goat – Dallas, Texas (AAA One Diamond)
AAA Inspector Notes:
This is the place for diners who have ever thought their burger needed grilled peaches, a fried egg or blackberry compote on top. Those and other creative ingredients are combined to make a distinctive burger menu. Get there early; the place fills up quickly, especially at lunchtime.

Tupelo Honey Café – Chattanooga, Tennessee (AAA Two Diamond)
AAA Inspector Notes:
Traditional Low Country favorites such as fried green tomatoes and shrimp and grits are served in heaping portions. The menu features twists on Southern staples, such as nutty fried chicken served with smashed sweet potatoes, asparagus and a side of goat cheese grits.

Sava’s – Ann Arbor, Michigan (AAA Two Diamond)
AAA Inspector Notes:
Locals love the expansive Sunday brunch buffet offering everything from homemade pop tarts to egg dishes that change weekly. For lunch and dinner, the seasonal menu features fresh salads, small plates, steaks, juicy burgers and pasta. Friendly servers are always ready to make a recommendation, such as the lobster BLT topped with thick-cut bacon.

The Boiler Room – Omaha, Nebraska (AAA Three Diamond)
AAA Inspector Notes:
The menu changes often and is focused on local, farm-to-table ingredients and pre-Prohibition era cocktails. The two-level space, a restored boiler room originally built in 1887, offers guests a bird’s-eye view of the expert chefs working diligently in the kitchen to prepare delicious meals.

Outpost – Goleta, California (AAA Three Diamond)
AAA Inspector Notes:
This restaurant offers retro California style with original artwork and a lively atmosphere. The covered patio area features views of the fire pit and pool at AAA Three Diamond Rated The Goodland hotel. For a tasty alternative, try the duck tacos paired with a local wine from the surrounding area.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Family-friendly places in Orlando top the experts’ lists

Julie HallORLANDO, Fla. (June 13, 2017) – A bustling summer travel season is in full swing and AAA’s team of anonymous inspectors have been busy conducting on-site evaluations of nearly 59,000 hotels and restaurants across North America. To give travelers a taste of the many great places to stay and dine this summer, they’ve selected a few of their favorites in the top 10 North American destinations, based on AAA Travel bookings for trips scheduled for June 1 through August 15, 2017.

Additional Resources

 
1. Orlando, Florida

Inspector 591’s Favorite Hotel: Disney’s Port Orleans Resort-Riverside (Three Diamond)

Recreational activities include taking a stroll along the river or going on a surrey bike ride, a fishing excursion or horse-drawn carriage ride. Inspector 591 shares, “Opportunities for both relaxation and fun activities are plentiful.”

Inspector 591’s Favorite Restaurant: The BOATHOUSE Waterfront Dining (Three Diamond)
Beautifully restored boats from the 1940s to 1960s are creatively placed around the restaurant. The menu is just as interesting with options like Prince Edward Island steamed mussels and Atlantic swordfish.

 

2. Vancouver, Canada

Inspector 450’s Favorite Hotel: Blue Horizon Hotel (Three Diamond)
These spacious suites have a unique double bank of windows and balconies. Higher floors offer incredible views of the city, English Bay or nearby mountains, depending on room location.

Inspector 450’s Favorite Restaurant: Bistro Absinthe (Three Diamond)
This tiny spot has a bohemian feel with vintage chandeliers, absinthe posters and exposed ceilings. Recipes are classic with a simple clarity of flavor and appealing display. Inspector 450 says, “For what you get, the price is right: high quality, attractively presented, delicious food and the portion size is not too bad either!”

 

3. Cancun, Mexico

Inspector 601’s Favorite Hotel: Hyatt Ziva Cancun (Four Diamond)
Newly renovated, this hotel sits between two great swimming beaches and is walkable to local nightlife and shopping. Inspector 601 exclaims, “This is where I’m bringing my family! A spa for us old folks, a brewpub for Gen X and a sweet shop for the grandkids.”

Inspector 601’s Favorite Restaurant: La Habichuela Sunset (Three Diamond)
Sporting a dramatic Mayan-themed décor, this restaurant prepares the time-honored recipes of the owners and hosts, the Pezzotti family, including seafood ceviche, chilled avocado soup and chicken mole.

 

4.Seattle, Washington

Inspector 31’s Favorite Hotel: Fairmont Olympic Hotel (Four Diamond)
A historic icon, the Italian Renaissance-style hotel is in the heart of the city. It reflects the grandeur of the past, but with modern conveniences.

Inspector 31’s Favorite Restaurant: Altura (Four Diamond)
The prix fixe menu features only the freshest seasonal ingredients in unique preparations, including foie gras torchon with rhubarb and strawberries, squid ink tagliatelle and king salmon with fried ramps. Inspector 31 raves, “I love how the chef takes the freshest ingredients available and, by creatively combining flavors, fashions the most exotic dishes.”

 

5. Punta Cana, Dominican Republic

Inspector 450’s Favorite Hotel: Sanctuary Cap Cana by AlSol (Four Diamond)
This gorgeous, all-inclusive resort has a historical feel with breathtaking sea views. All units have full living room areas and beautiful bathrooms with separate showers and tubs. Inspector 450 declares, “If I had just one last place to go, this might be it. Fantastic food, beautiful rooms and wonderful service are just the tip of the iceberg.”

Inspector 450’s Favorite Restaurant: Api Beach Restaurant (Two Diamond)
Featuring views of a beautiful pool and a sandy beach, this restaurant features dishes with a Latin flair, including ceviche, arepa and empanadas.

 

6. Honolulu, Hawaii

Inspector 569’s Favorite Hotel: Hokulani Waikiki by Hilton Grand Vacations Club (Three Diamond)
In the heart of Waikiki, this property is surrounded by many restaurants and shops. The rooftop pool offers spectacular views of the city, the ocean and Diamond Head, as well as complimentary cabanas.

Inspector 569’s Favorite Restaurant: Chef Mavro (Five Diamond)
Elegant island décor immerses diners in a soft, mellow glow. Imaginative and creative dishes delight with flexible four- and six-course menus as well as the grand tasting menu, all with optional wine pairings. Inspector 569 shares, “Dining here is always a treat for me as this chef can make something as basic as creamed corn make your eyes roll to the back of your head!”

 

7. Anaheim, California

Inspector 603’s Favorite Hotel: Disneyland Hotel (Four Diamond)
A surprise awaits guests on arrival, as an intricately carved Disney castle comes to life with lights and music on guestroom headboards. Children’s wishes will come true when they run into the many Disney characters around the property.

Inspector 603’s Favorite Restaurant: Ralph Brennan’s Jazz Kitchen (Two Diamond)
New Orleans-style food, décor and entertainment are combined to provide a whimsical experience. This is almost as good as visiting the original “Big Easy!” Inspector 603 proclaims, “I cannot leave without having one of their delicious Beignets!”

 

8. Anchorage, Alaska 

Inspector 334’s Favorite Hotel: Crowne Plaza Anchorage Midtown (Three Diamond)
The spacious lobby at this hotel is beautiful. Guestroom and bathroom highlights include luxurious bedding, multiple outlets and USB ports and high-end bath products. Inspector 334 raves, “After a long day, I am overjoyed to find a sleep kit on my bed with pillow mist, resting cream and foot balm; the lighted makeup mirror is a bonus.”

Inspector 334’s Favorite Restaurant: Kincaid Grill (Three Diamond)
It’s no surprise that visitors flock to this small restaurant featuring inviting décor and an innovative menu that changes with the seasons. This is one of the finest dining experiences in the city.

 

9. Las Vegas, Nevada

Inspector 39’s Favorite Hotel: ARIA Sky Suites (Five Diamond)
The pampering begins with a complimentary limo ride from the airport to a private drive where guests are greeted by name. Suites on the 25th floor and up give each room panoramic views of the bustling city of lights.

Inspector 39’s Favorite Restaurant: Joel Robuchon (Five Diamond)
This fine-dining gem is one of the city’s most highly touted restaurants. Chef Joel Robuchon’s sumptuous menu caters to the sophisticated palate while flawless service prevails in the intimate and refined dining room. Inspector 39 proclaims, “This is the most spectacular dining experience I’ve ever had. Every course is a piece of art and tastes as amazing as it looks.”

 

10. Montego Bay, Jamaica

 Inspector 450’s Favorite Hotel: IBEROSTAR Rose Hall Suites (Four Diamond)
This upscale, all-inclusive resort has a large modern lobby and lounge. The grounds are lovely and feature a lazy river, kid-oriented water park and fountains.

Inspector 450’s Favorite Restaurant: MVP Smokehouse (One Diamond)
This rustic open-air eatery offers quite a bit more than your typical Jamaican restaurant. Renowned for its smoked jerk chicken and pork, the restaurant’s signature sauce is sold by the bottle. Inspector 450 shares, “Not only is this place loaded with finger-licking value, it’s smoking good too!”

For more information to plan your summer getaway, visit AAA.com/DiamondSummer.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

 

###

Julie Hall39.3 million Americans expected to travel this Memorial Day weekend

ORLANDO, Fla. (May 17, 2017) – AAA projects that 39.3 million Americans will travel 50 miles or more away from home this Memorial Day weekend. That is one million more travelers than last year taking to the roads, skies, rails and water, creating the highest Memorial Day travel volume since 2005.

Additional Resources

“The expected spike in Memorial Day travel mirrors the positive growth seen throughout the travel industry this year,” said Bill Sutherland, AAA senior vice president, Travel and Publishing. “Higher confidence has led to more consumer spending, and many Americans are choosing to allocate their extra money on travel this Memorial Day.”

The Memorial Day holiday travel period is defined as Thursday, May 25 to Monday, May 29.

By the Numbers: Memorial Day Travel Forecast

  • 2017 will mark the third consecutive year of growth in Memorial Day travel with 2.7 percent more travelers than last year.
  • 34.6 million Americans (88.1 percent of travelers) will drive to their destinations, an increase of 2.4 percent over last year.
  • 2.9 million Americans are taking to the skies this Memorial Day, increasing air travel by 5.5 percent over last year.
  • 1.75 million travelers, an increase 2.9 percent from 2016, will look to other modes of transportation, including cruises, trains and buses.
  • Drivers will pay the highest Memorial Day gas prices since 2015. Airfares, car rental rates and mid-range hotels are all trending higher than last Memorial Day.

Travelers still hitting the road despite higher gas prices
While AAA expects most U.S. drivers will pay the highest Memorial Day gas prices since 2015, the vast majority of holiday travelers (88.1 percent) are still planning to hit the road. Automobile travel will grow by 2.4 percent this Memorial Day, with 34.6 million Americans planning a holiday road trip. The national average price for a gallon of gas today is $2.34, 11 cents more than last year.

More Americans are planning to rent cars for their holiday road trips this year. AAA’s car rental bookings are 19 percent higher than last Memorial Day. According to Hertz, the busiest day for car rental pick-ups is expected to be Friday, May 26, based on last year’s data.

Large increases in flying and travel by other modes this Memorial Day
While road trips continue to reign supreme for Memorial Day, more Americans will fly, ride the train or bus, or take a cruise vacation compared to last year. Air travel is expected to increase 5.5 percent over last year, with 2.9 million Americans taking to the skies this Memorial Day. Travel by other modes of transportation, including cruises, trains and buses, will increase 2.9 percent, to 1.75 million travelers.

Airfares, hotel and car rental rates on the rise
According to AAA’s Leisure Travel Index, average airfares for the top 40 domestic flight routes will be 9 percent higher this Memorial Day, with an average round trip ticket landing at $181. Hotel costs have also increased since last Memorial Day, with the average AAA Three Diamond Rated hotel costing $215, or 18 percent more than last year. Daily car rental rates will average $66, which is 7 percent more than last year.

AAA to rescue more than 330,000 motorists this Memorial Day
AAA expects to rescue more than 330,000 motorists this Memorial Day weekend, with the primary reasons being lockouts, flat tires and battery-related issues.

AAA recommends motorists have their vehicles inspected by a trusted repair shop, such as one of the more than 7,000 AAA Approved Auto Repair facilities across North America. Members can download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP to request roadside assistance.

AAA and Waze share perspectives on holiday travel
According to Waze, the free, real-time crowdsourced traffic and navigation app, Chicago, Los Angeles and New York are the busiest metro areas this Memorial Day weekend, based on last year’s accident and traffic jam data. For travelers visiting or driving through these cities, be aware of high traffic volumes on Thursday and Friday – New York City sees an average 27 percent increase in accident alerts on these two days.

Many Memorial Day vacationers traveling abroad this year
While the vast majority of travelers are planning a Memorial Day road trip, many other Americans will take advantage of the long holiday weekend and travel internationally, with Europe especially popular this year. The top destinations for Memorial Day weekend, based on AAA travel bookings, are:

  1. Orlando, Florida
  2. Rome, Italy
  3. London, England
  4. Dublin, Ireland
  5. Vancouver, Canada
  6. Seattle, Washington
  7. Las Vegas, Nevada
  8. New York, New York
  9. Paris, France
  10. Honolulu, Hawaii

According to Hertz, the busiest airport pick-up locations for travelers planning to rent a car this Memorial Day are expected to be Los Angeles (LAX), San Francisco (SFO), Orlando (MCO), Atlanta (ATL) and Denver (DEN), based on data from 2016.

Download the AAA Mobile app before a Memorial Day getaway
Before setting out for Memorial Day, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find nearly 59,000 AAA Approved and Diamond Rated hotels and restaurants. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

About the travel forecast:
AAA’s projections are based on economic forecasting and research by IHS Markit. The London-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Markit 2017 Memorial Day holiday travel forecast is available here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Harris Poll EquiTrend® study names AAA Insurance the highest ranked brand among competitors, based on 2017 Equity Score

ORLANDO, Fla., [May 15, 2017]AAA Insurance has earned “Brand of the Year” status for its property and casualty insurance offerings, according to the prestigious 2017 Harris Poll EquiTrend® study.

“AAA is thrilled to be recognized as the top property and casualty insurance brand by American consumers,” said AAA President and CEO Marshall L. Doney. “This award helps further distinguish AAA as a trusted insurance provider with excellent customer service and quality products.”

Using an academically-vetted brand equity model that examines familiarity, quality and purchase consideration, the annual Harris Poll EquiTrend® survey captures and analyzes more than 100,000 American opinions on more than 4,000 brands across nearly 450 different industry categories. Brand perceptions, such as emotional connection, functional attributes, brand awareness, influence and familiarity are measured and ranked against key competitors in each category.

“For more than a century, AAA has been proud to offer American consumers insurance they can depend on,” Doney said. “Our outstanding products and services help Americans prepare for life’s unexpected events that occur at home or on the road.”

AAA Auto & Home Insurance received the highest numerical Equity Score among Property & Casualty insurance brands included in the 2017 Harris Poll EquiTrend® Study, which is based on opinions of 102,617 U.S. consumers ages 15 and over surveyed online between December 30, 2016 and February 21, 2017. Individual opinions may differ. “Highest Ranked” was determined by a pure ranking of a sample of property and casualty insurance brands.

Over the last five decades, Harris Polls have become media staples. With comprehensive experience and precise technique in public opinion polling, along with a proven track record of uncovering consumers’ motivations and behaviors, The Harris Poll has gained strong brand recognition around the world. The Harris Poll offers a diverse portfolio of proprietary client solutions to transform relevant insights into actionable foresight for a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer packaged goods.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

For more information about AAA Insurance, visit a local AAA club, or online at AAA.com.

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