Posts Tagged ‘awards’

Top Travel Suppliers and Agents Honored at AAA Travel Conference

October 30th, 2018 by AAA Public Affairs

Julie HallPHOENIX, ARIZ. (October 30, 2018) – AAA Travel, one of the largest leisure travel agencies in North America, hosted its annual conference Oct. 21-23 in Phoenix, Arizona. With a theme of “Futurescape: Convergence + Relevance,” the event focused on the forces shaping the future of the travel industry, from technological advancements to evolving consumer expectations. The conference featured world-renowned speakers from across the travel industry, including Pete Rose, executive vice president, Kantar Consulting; Orlando Ashford, president of Holland America Line; Wayne Best, Visa’s chief economist; and futurist Chris Riddell, an expert on emerging trends in the connected world.

“We are seeing a convergence of concepts that impact our business, like an expansion of travel planning resources and channels; increasing ease of access for members, which is not limited to technology; and the transformative nature of travel experiences,” said Bill Sutherland, senior vice president, AAA Travel in his conference keynote speech. “AAA members trust us to understand and handle all of the diverse inputs that are at play in vacation planning, including providing expertise on destinations, finding the best value, recommending quality accommodations, and delivering ‘braggable’ experiences.”

During the conference, AAA also presented leading travel industry suppliers with prestigious Partner of the Year awards in 14 categories. These highly coveted awards recognize the partners’ commitment to providing AAA travel agents and members with exemplary travel services in their respective product categories, and for marketing, member service and travel agency support. Additionally, two of AAA’s top-performing agents, Kelly Brock and Henry Dennis of AAA Carolinas, were honored with Travel Agent Superlative Awards.

“We are proud to present AAA Travel’s Partner of the Year Awards to some of the top companies in the travel industry. Our members benefit from these strong partnerships and our shared commitment to providing world-class service and amazing vacation experiences,” said Sutherland. “We are also honored to recognize our two top travel agents with 2018 Superlative Awards, based not only on remarkable sales levels, but more importantly, their commitment to personalized vacation planning on behalf of our members.”

2018 Partner of the Year Awards

(Photos available upon request)

Ocean Cruise Partner of the Year:
Princess Cruises

River Cruise Partner of the Year:
AmaWaterways

Guided Tour Partner of the Year:
Member Choice Vacations

Independent Tour Partner of the Year:
Rocky Mountaineer

Lodging Partner of the Year:
Best Western Hotels & Resorts

Best in Marketing:
Cruise:                  AmaWaterways
Tour:                     Rocky Mountaineer
Lodging:               Best Western Hotels & Resorts

Best in Member Service:
Cruise:                  Uniworld Boutique River Cruise Collection
Tour:                     Insight Vacations
Lodging:               Best Western Hotels & Resorts

Best in Travel Agency Support:
Cruise:                  Celebrity Cruises
Tour:                     Alexander+Roberts
Lodging:               Marriott International

2018 Travel Agent Superlative Awards

Kelly Brock, AAA Carolinas
Highest Sales, Highest Revenue and Highest Preferred Cruise Sales

Kelly Brock is a 30-year veteran of the travel industry, having served the last 18 years at AAA Carolinas in Bluffton, South Carolina. This is her fifth time being honored as a Superlative Award winner. Her extensive travel experience has taken her to exotic destinations around the world, as well as many European countries, Caribbean islands, and all throughout the U.S., Canada and Mexico. Her passion lies in adventure travel, river cruising and luxury travel.

Henry Dennis, AAA Carolinas
Highest Preferred Tour Sales

Henry Dennis, also a five-time Superlative Award winner, has more than 30 years’ experience in the travel industry. He has also been named by Travel Agent Magazine as a “Top 25 All Star” twice in the past three years. He is a Certified Travel Counselor and Accredited Cruise Counselor. He also holds multiple Destination Specialist and Lifestyle Specialist accreditations, as well as numerous supplier and destination certifications. Dennis is based in Charlotte, North Carolina, where he has served AAA Carolinas’ members for more than 22 years.

The Partner of the Year Award selection process included surveys and evaluations from the association’s club travel agency executives. Superlative Awards are based on agents’ leisure travel productivity and leisure group sales from July 1, 2017 through June 30, 2018. Thousands of agents were eligible for the awards, and AAA clubs nominated their top achievers.

AAA provides more than 59 million members with automotive, travel, insurance and financial services through its federation of 35 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

AAA Insurance Named Multi-line Insurance Brand of the Year

August 2nd, 2018 by AAA Public Affairs

ORLANDO, Fla., (August 2, 2018) – AAA Insurance has earned “Brand of the Year” status for its multi-line insurance offerings, according to the independent and prestigious 2018 Harris Poll EquiTrend® Study.

“AAA is honored to be recognized as the highest ranked multi-line insurance brand by American consumers,” said AAA President and CEO Marshall L. Doney. “An independent evaluation of our brand validates what we’ve known for years – quality products and exceptional customer service have created a brand that Americans trust to catch life’s curveballs.”

Using an academically vetted brand equity model that examines familiarity, quality and purchase consideration, the annual Harris Poll EquiTrend® survey captures and analyzes brand perceptions and measures and ranks them against key competitors in each category. In 2018, AAA Insurance ranked highest among leading competitors for its multi-line insurance products.

AAA Insurance received the highest numerical Equity Score among multi-line insurance brands included in the 2018 Harris Poll EquiTrend® Study, which is based on opinions of 77,031 U.S. consumers ages 15 and over surveyed online between Jan. 3, 2018 and Feb. 15, 2018. “Highest Ranked” was determined by a pure ranking of a sample of multi-line insurance brands.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile.

For more information about AAA Insurance, visit a local AAA club, or online at AAA.com.

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