Posts Tagged ‘travel awards’

AAA Honors Top Hotels for Cleanliness and Condition

July 31st, 2019 by AAA Public Affairs

Inspector’s Best Of Housekeeping Award Showcases the Best and Brightest Among 27,000 AAA Inspected & Approved Hotels

Julie Hall
ORLANDO, Fla. (July 31, 2019) – AAA’s new Inspector’s Best Of Housekeeping award recognizes AAA Inspected & Approved hotels that receive the highest possible cleanliness and condition scores, giving travelers another important indication of what it means to be a AAA top-rated hotel in North America.

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While every hotel must meet expected standards of cleanliness and condition to qualify as AAA Inspected & Approved and receive a Diamond Rating, hotels awarded the Inspector’s Best Of Housekeeping designation significantly surpass expectations, as measured during a comprehensive, on-site inspection. All areas of the property must reflect this very high standard as AAA inspectors review for evidence of dirt, dust, pests, equipment performance and more.

“AAA has found that cleanliness and physical condition are consistently among the most important components travelers consider when looking for a hotel. This new designation identifies hotels with exceptional practices,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “The vast majority of AAA Inspected & Approved hotels fall in the midscale, Three Diamond range, so those that earn the Inspector’s Best Of Housekeeping badge are a step above in a way that matters to today’s discerning traveler.”

A hotel’s housekeeping and maintenance attributes are among the most rigorous components analyzed during the unannounced evaluation conducted annually by AAA’s professionally trained inspectors. All AAA Inspected & Approved hotels at all Diamond Rating levels, throughout the United States, Canada, Mexico and the Caribbean, may qualify for the Inspector’s Best Of Housekeeping designation.

“In addition to passing AAA’s rigorous on-site inspection, the properties that have received the Inspector’s Best Of Housekeeping award have demonstrated a tremendous commitment to keeping their property in top condition – whether that be a small inn or bed-and-breakfast, a sprawling resort or a skyscraping city hotel – at all times for our members and their guests,” continued Petrone.

Properties must demonstrate housekeeping excellence for two consecutive inspections and be free of AAA member complaints to meet the criteria for this award, which puts them in the top 25% of all 27,000 AAA Inspected & Approved hotels.

AAA’s professional inspectors evaluate and rate properties year-round, so the total number of properties to achieve the Inspector’s Best Of Housekeeping award varies throughout the year. (All figures listed below are as of July 19, 2019.)

States with the Most AAA Inspector’s Best Of Housekeeping Hotels

  1. California (982)
  2. Florida (485)
  3. Texas (468)
  4. North Carolina (458)
  5. New York (406)
  6. Virginia (328)
  7. Pennsylvania (281)
  8. Tennessee (268)
  9. Maryland (238)
  10. Massachusetts (215)

Cities with the Most AAA Inspector’s Best Of Housekeeping Hotels

  1. New York, New York (161)
  2. Houston, Texas (90)
  3. Washington, D.C. (78)
  4. Orlando, Florida (69)
  5. Charlotte, North Carolina (68)
  6. Austin, Texas (63)
  7. Nashville, Tennessee (61)
  8. San Diego, California (60)
  9. Anaheim, California (50)
  10. San Antonio, Texas (49)

To find AAA Inspected & Approved hotels that have earned the 2019 AAA Inspector’s Best Of Housekeeping award, visit the AAA Travel Guides or TripTik Travel Planner.

Hotels that receive the award are eligible to license the 2019 AAA Inspector’s Best Of Housekeeping badge and market the accolade everywhere they promote their hotel. For more information, properties can visit AAA.biz/Housekeeping.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends, which includes the continuing evolution of technology to elevate the guest experience.

Travelers can find Diamond Rated hotels and restaurants and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and TripTik Travel Planner and the AAA TourBook guides available to members at AAA offices.

About AAA

AAA provides more than 59 million members with automotive, travel, insurance and financial services through its federation of 34 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

Top Travel Suppliers and Agents Honored at AAA Travel Conference

October 30th, 2018 by AAA Public Affairs

Julie HallPHOENIX, ARIZ. (October 30, 2018) – AAA Travel, one of the largest leisure travel agencies in North America, hosted its annual conference Oct. 21-23 in Phoenix, Arizona. With a theme of “Futurescape: Convergence + Relevance,” the event focused on the forces shaping the future of the travel industry, from technological advancements to evolving consumer expectations. The conference featured world-renowned speakers from across the travel industry, including Pete Rose, executive vice president, Kantar Consulting; Orlando Ashford, president of Holland America Line; Wayne Best, Visa’s chief economist; and futurist Chris Riddell, an expert on emerging trends in the connected world.

“We are seeing a convergence of concepts that impact our business, like an expansion of travel planning resources and channels; increasing ease of access for members, which is not limited to technology; and the transformative nature of travel experiences,” said Bill Sutherland, senior vice president, AAA Travel in his conference keynote speech. “AAA members trust us to understand and handle all of the diverse inputs that are at play in vacation planning, including providing expertise on destinations, finding the best value, recommending quality accommodations, and delivering ‘braggable’ experiences.”

During the conference, AAA also presented leading travel industry suppliers with prestigious Partner of the Year awards in 14 categories. These highly coveted awards recognize the partners’ commitment to providing AAA travel agents and members with exemplary travel services in their respective product categories, and for marketing, member service and travel agency support. Additionally, two of AAA’s top-performing agents, Kelly Brock and Henry Dennis of AAA Carolinas, were honored with Travel Agent Superlative Awards.

“We are proud to present AAA Travel’s Partner of the Year Awards to some of the top companies in the travel industry. Our members benefit from these strong partnerships and our shared commitment to providing world-class service and amazing vacation experiences,” said Sutherland. “We are also honored to recognize our two top travel agents with 2018 Superlative Awards, based not only on remarkable sales levels, but more importantly, their commitment to personalized vacation planning on behalf of our members.”

2018 Partner of the Year Awards

(Photos available upon request)

Ocean Cruise Partner of the Year:
Princess Cruises

River Cruise Partner of the Year:
AmaWaterways

Guided Tour Partner of the Year:
Member Choice Vacations

Independent Tour Partner of the Year:
Rocky Mountaineer

Lodging Partner of the Year:
Best Western Hotels & Resorts

Best in Marketing:
Cruise:                  AmaWaterways
Tour:                     Rocky Mountaineer
Lodging:               Best Western Hotels & Resorts

Best in Member Service:
Cruise:                  Uniworld Boutique River Cruise Collection
Tour:                     Insight Vacations
Lodging:               Best Western Hotels & Resorts

Best in Travel Agency Support:
Cruise:                  Celebrity Cruises
Tour:                     Alexander+Roberts
Lodging:               Marriott International

2018 Travel Agent Superlative Awards

Kelly Brock, AAA Carolinas
Highest Sales, Highest Revenue and Highest Preferred Cruise Sales

Kelly Brock is a 30-year veteran of the travel industry, having served the last 18 years at AAA Carolinas in Bluffton, South Carolina. This is her fifth time being honored as a Superlative Award winner. Her extensive travel experience has taken her to exotic destinations around the world, as well as many European countries, Caribbean islands, and all throughout the U.S., Canada and Mexico. Her passion lies in adventure travel, river cruising and luxury travel.

Henry Dennis, AAA Carolinas
Highest Preferred Tour Sales

Henry Dennis, also a five-time Superlative Award winner, has more than 30 years’ experience in the travel industry. He has also been named by Travel Agent Magazine as a “Top 25 All Star” twice in the past three years. He is a Certified Travel Counselor and Accredited Cruise Counselor. He also holds multiple Destination Specialist and Lifestyle Specialist accreditations, as well as numerous supplier and destination certifications. Dennis is based in Charlotte, North Carolina, where he has served AAA Carolinas’ members for more than 22 years.

The Partner of the Year Award selection process included surveys and evaluations from the association’s club travel agency executives. Superlative Awards are based on agents’ leisure travel productivity and leisure group sales from July 1, 2017 through June 30, 2018. Thousands of agents were eligible for the awards, and AAA clubs nominated their top achievers.

AAA provides more than 59 million members with automotive, travel, insurance and financial services through its federation of 35 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

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